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Meridian Community Care Ltd (Canterbury)

Unit 88 Thomas Way, Lakesview Inter Business Park, Hersden, Canterbury, Kent CT3 4NH
Meridian Community Care Ltd Logo
Meridian Community Care Ltd (Canterbury) logo
Meridian Community Care Ltd (Canterbury), Canterbury
Meridian Community Care Ltd (Canterbury), Canterbury
Meridian Community Care Ltd (Canterbury), Canterbury

Meridian Community Care is located in Hersden, Canterbury and delivers care and support to people living in the local area, supporting them to remain living in their own homes.

Care staff aim to support people who may not be able to fully look after themselves, providing support and help around the home and at convenient times.

Their team of skilled care staff are able to offer support to young adults...  

Care Provided by Meridian Community Care Ltd (Canterbury)

Types of Home Care

  • Visiting Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £17.58

Fees are variable depending on individual circumstances, eg, location, need.

Feel free to get in touch for a free individual bespoke assessment, and potential quote.

The price(s) shown are provided by the agency. Contact Meridian Community Care Ltd (Canterbury) for full pricing details and T&Cs.

Contact Meridian Community Care Ltd (Canterbury) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Leon Collins (Manager)

Meridian Community Care Ltd (Canterbury) Reviews (49)

9.5

Meridian Community Care Ltd (Canterbury) has a Review Score of 9.5 (9.502) out of 10, based on 7 reviews in the last 2 years. Over all time Meridian Community Care Ltd (Canterbury) has 49 reviews.

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Showing 49 reviews matching selected criteria
Review from Angela G (Daughter of Client) published on 21 December 2018 Submitted via Website
Overall Experience
As a whole, we were very pleased with the service Meridan gave our father. The carers were friendly professional and always did everything we asked of them.

In a time of need, they went out of their way to help us.

Reply from Leon Collins, at Meridian Community Care Ltd (Canterbury)

Thank you for your feedback Angela. We wish Dad and the family all the best for the future.

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Review from D W (Daughter-in-law of Client) published on 7 September 2018 Submitted via Postal Card
Overall Experience

Care was provided for my mother in law who has dementia and very poor eyesight. Meridian Community Care Ltd staff were friendly, helpful and made a significant contribution to making her quality of life the best possible. All duties were performed professionally and to a high standard. The management team were excellent, keeping the family informed of with all issues. I would recommend Meridian Community Care Ltd (Canterbury) to others requiring assistance.

Reply from Leon Collins, at Meridian Community Care Ltd (Canterbury)

Thank you for your feedback, Dawn.

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Management
Treated with Dignity
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Review from Andrew G (Son of Client) published on 10 August 2018 Submitted via Postal Card
Overall Experience

The care team have been very proactive and provided excellent care. My father can be very difficult but the carers have been firm when necessary and he is now much cleaner and his appearance is much improved. The carers have also taken the time to keep his clothes clean and advise me of any items that need replacing. They have also kept his living area and the kitchen tidy and clean, which before they started had been a considerable problem.

Reply from Leon Collins, at Meridian Community Care Ltd (Canterbury)

Thank you for your kind words, Andrew. It is a pleasure caring for your Father.

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Review from Glen A (Son of Client) published on 19 June 2018 Submitted via Website
Overall Experience
My mum lived alone in a warden assisted flat, but as her health deteriorated it became clear that she would need more help to remain independent. Meridian were recommended to us, and they certainly lived up to their reputation. Mum’s needs gradually evolved from a simple morning check to make sure she was OK, to twice daily visits and help with pretty much everything. I found their service, at all times, to be professional, kind and helpful. Crucially, the carers kept me informed of my mum’s condition and helped me negotiate with her each time her care needs increased.

Mum managed a bit over eighteen months of additional independence that she’d never have been able to without their help, and for that I’ll be forever grateful.

Reply from Leon Collins, at Meridian Community Care Ltd (Canterbury)

Thank you for your comments Glen. The carers were all very fond of Mum. On behalf of everyone here at Meridian, we wish you both all the very best for the future.

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Review from Sharon H (Daughter of Client) published on 30 May 2018 Submitted via Website
Overall Experience

I could not fault any of the home carers at all, in fact, they made my mum's final months the best they could, they went over and above to ensure all her needs were met. The ladies all were trustworthy, lovely, helpful, knowledgeable and timely. The care coordinator was always helpful and friendly.

I cannot thank Meridian enough and I'd highly recommend them as a company, their carers that worked in Deal are assets to the company.

Reply from Leon Collins, at Meridian Community Care Ltd (Canterbury)

Thank you very much for your kind words Sharon.

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Review from Christine H (Daughter of Client) published on 14 May 2018 Submitted via Postal Card
Overall Experience
As a family, we have found Meridian Community Care to be a very reliable service. My mother has been extremely fortunate in her Carers, who have looked after her with care, compassion, dignity and above all with a sense of humour. Not only have they looked after my mother but they have become good friends and worked in partnership with the family.

We have always felt listened to and if there have been any issues things have always been dealt with promptly. Their professional service has allowed my mother to remain independent in her home.

Reply from Leon Collins, at Meridian Community Care Ltd (Canterbury)

Thank you for your feedback, Christine. We really do appreciate all of the feedback that we receive and endeavour to constantly improve our service.

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Review from Anna T (Wife of Client) published on 14 May 2018 Submitted via Postal Card
Overall Experience
I have found carers very helpful, punctual and supportive. My husband has not always been cooperative but all his carers managed to cope with him cheerfully.
All carers came to work appropriately dressed and had a very businesslike, though friendly air.

A very good service all round.

Reply from Leon Collins, Registered Manager at Meridian Community Care Ltd (Canterbury)

Thank you for your feedback Anna.

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Review from Val A (Daughter of Client) published on 14 May 2018 Submitted via Website
Overall Experience
Meridian Care has provided exactly what they promised. Staff names were given before visiting started and the same carers always came. Care was consistent and adaptable to my mother's needs as they changed. Mum had a main carer who was adaptable, kind, gentle and friendly. All appointments were kept promptly, any unforeseen change in staff was notified prior to the visit.
There was never any problem with invoicing, cancelled visits were never charged for. The management were so flexible with short notice changes, they felt like part of the family.

I trusted them all completely.

Reply from Leon Collins, Registered Manager at Meridian Community Care Ltd (Canterbury)

Thank you for your feedback, Val. Very kind words, thank you.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from Mary Marion Debra J (Sister of Client) published on 20 April 2017 Submitted via Postal Card
Overall Experience

We have had Meridian Community Care Ltd taking care of my sister who has dementia. She has now been moved to a nursing home. Whilst in the care of Meridian Community Care Ltd she was treated with kindness and dignity. The office staff were also very polite and showed concern for my sister's welfare.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 April 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

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