Meridian Community Care Ltd (Canterbury)

I would highly recommend them.

Meridian Community Care provided excellent care for my mother since she suffered a stroke in late 2016, which resulted in early vascular dementia. Initially, my mother was very accepting of the carers but as her dementia progressed she could be very difficult (it was good that for the morning and lunchtime visits the carer was the same person - except on holidays, of course). A good trust was built up between my mother and the carers and if there were any issues, management dealt with them promptly, kindly and efficiently. Following a nasty fall when she was on her own, mother went into a care home in mid-April as by this time she had gone down rapidly and was not safe to be left alone at any time; her hygiene had gone downhill and she was unable to care for herself.

I would not hesitate to recommend Meridian Community Care.

The carers from Meridian Care have made a huge difference to the quality of life, dignity and health of my Aunt. The whole team have patiently taken time to get to know her, to understand her complex needs and thereby gain her trust and confidence. This has not always been easy but they have persevered and been proactive in making countless suggestions to improve her care. I have found the staff in the office to be very accessible, caring and thoughtful in coming up with solutions to most problems that occur.

In a time of need, they went out of their way to help us.

Care was provided for my mother in law who has dementia and very poor eyesight. Meridian Community Care Ltd staff were friendly, helpful and made a significant contribution to making her quality of life the best possible. All duties were performed professionally and to a high standard. The management team were excellent, keeping the family informed of with all issues. I would recommend Meridian Community Care Ltd (Canterbury) to others requiring assistance.

The care team have been very proactive and provided excellent care. My father can be very difficult but the carers have been firm when necessary and he is now much cleaner and his appearance is much improved. The carers have also taken the time to keep his clothes clean and advise me of any items that need replacing. They have also kept his living area and the kitchen tidy and clean, which before they started had been a considerable problem.

Mum managed a bit over eighteen months of additional independence that she’d never have been able to without their help, and for that I’ll be forever grateful.

I could not fault any of the home carers at all, in fact, they made my mum's final months the best they could, they went over and above to ensure all her needs were met. The ladies all were trustworthy, lovely, helpful, knowledgeable and timely. The care coordinator was always helpful and friendly.

I cannot thank Meridian enough and I'd highly recommend them as a company, their carers that worked in Deal are assets to the company.

We have always felt listened to and if there have been any issues things have always been dealt with promptly. Their professional service has allowed my mother to remain independent in her home.

A very good service all round.

I trusted them all completely.

We have had Meridian Community Care Ltd taking care of my sister who has dementia. She has now been moved to a nursing home. Whilst in the care of Meridian Community Care Ltd she was treated with kindness and dignity. The office staff were also very polite and showed concern for my sister's welfare.