For over 20 years, Vestra Homecare has been supporting adults across the North East to live safely, comfortably, and independently in their own homes. The organisation understands that many people prefer to remain in familiar surroundings rather than move into residential care. Receiving care at home allows individuals to maintain their independence while continuing their daily routines in an environment where they feel secure and supported.
Vestra Homecare offers a flexible...
For over 20 years, Vestra Homecare has been supporting adults across the North East to live safely, comfortably, and independently in their own homes. The organisation understands that many people prefer to remain in familiar surroundings rather than move into residential care. Receiving care at home allows individuals to maintain their independence while continuing their daily routines in an environment where they feel secure and supported.
Vestra Homecare offers a flexible range of care services tailored to meet the individual needs of each client. Support can range from short 30-minute visits to help with everyday tasks, to full 24-hour live-in care for those who require more consistent assistance. By working closely with clients and their families, Vestra Homecare creates personalised care plans that ensure each individual receives the right level of support while maintaining dignity and independence.
Working in partnership with Sunderland Council, Vestra Homecare provides reliable domiciliary care services within the local community. The organisation is committed to delivering high-quality, person-centred care that focuses on the wellbeing and safety of every client.
Vestra Homecare takes pride in its team of compassionate, dedicated, and highly trained care professionals. All staff members go through a thorough recruitment process that includes reference checks, background checks, and criminal record screening to ensure the safety and trust of those receiving care.
By investing in its staff and maintaining high standards of care, Vestra Homecare aims to provide compassionate, reliable support that improves quality of life and allows individuals to remain independent in the comfort of their own homes.
Care Provided by Vestra Homecare Sunderland Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £27.12
Weekly Live-in Care
From £1,600
Contact Vestra Homecare Sunderland Ltd to get a personalised quote:
The price(s) shown are provided by the agency. Contact Vestra Homecare Sunderland Ltd for full pricing details and T&Cs.
Vestra Homecare Sunderland Ltd has a Review Score of 9.4 (9.428) out of 10, based on 13 reviews in the last 2 years. Over all time Vestra Homecare Sunderland Ltd has 21 reviews.
Reviewer Connection to Vestra Homecare Sunderland Ltd
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Showing 21 reviews matching selected criteria
Review from Marilyn C (Daughter of Client) published on 9 June 2017 Submitted via Website•
Overall Experience
City Care has provided care for my mother since January 2017. They have visited twice a day.They have helped mum get dressed washed and ready for the day. They have coaxed her into eating her breakfast, given her medication and chatted to her to set her up for the day. They left sandwiches prepared...
City Care has provided care for my mother since January 2017. They have visited twice a day.They have helped mum get dressed washed and ready for the day. They have coaxed her into eating her breakfast, given her medication and chatted to her to set her up for the day. They left sandwiches prepared for lunch and returned to give her the evening meal and final tablets. This was all in the contract but their care and consideration went way beyond this. We especially thank her key worker who especially went the extra mile to keep her safe and happy when unexpected problems arose. We wholeheartedly recommend their service for which my family is very grateful. Without their help, we could not have coped in recent months.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2024
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Vestra Homecare Sunderland Ltd.
Accreditations
There are no accreditations posted yet for Vestra Homecare Sunderland Ltd.
Meet the Team (1)
Christina McAllisterJob Title Registered ManagerJoined 2021
Christina McAllister is the Registered Manager of Vestra Homecare Sunderland, where she leads the delivery of compassionate, high-quality,...
Christina McAllister is the Registered Manager of Vestra Homecare Sunderland, where she leads the delivery of compassionate, high-quality, person-centred care to adults living in their own homes. Holding a Level 5 qualification in Leadership and Management, Christina has progressed through the organisation, advancing from care worker to registered manager, and has been registered with the CQC for two years. She brings extensive experience in guiding a team of care workers and office staff to provide tailored support for older people and those with dementia, physical disabilities, or mental health needs, while upholding regulatory standards, fostering staff development, and ensuring care that promotes dignity, independence, and choice. Christina lives locally in Sunderland with her husband and children.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vestra Homecare Sunderland Ltd to verify any information. View our terms and conditions. Vestra Homecare Sunderland Ltd has an Enhanced Service -what an Enhanced Service includes.
