Prestige Nursing & Care (Peterborough) has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time Prestige Nursing & Care (Peterborough) has 21 reviews.
Review from Su F (Daughter of Client) published on 18 May 2017
Submitted via Website •
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I do not know where we
Reply from Claire Higgins, Branch Manager at Prestige Nursing & Care (Peterborough)
Thank you for your kind words, the team work hard to deliver the best possibly quality service. We are always here for you and the family when required. Thank you for taking the time to share your appreciation.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.7 (9.700) out of 10 for Prestige Nursing & Care (Peterborough) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Prestige Nursing & Care (Peterborough) is calculated as follows: ( (41 Excellents x 5) ) ÷ 41 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Peterborough) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Branch Manager
Joined: 2007
My name is Charlotte and I’ve worked for Prestige Nursing & Care for over 14 years starting as a care assistant and now the proud manager of the Sleaford and Peterborough branches.
I have experience in childcare and education and was previously a teaching assistant and Special needs 1:1 with Autism and learning disabilities.
My knowledge in care is through home care services, learning disabilities/challenging behaviour, end of life care, case management, Dementia and complex care.
I have NVQ qualifications in Health & Social including a Level 2, 3 and Level 5 in Leadership and Management in Health & Social Care.
Job Title: Field Care Manager
Joined: 2009
Kat Jeffery has worked in the care sector for nearly 15 years. She enjoys her role as a Field Care Manager as it enables her to continue interacting with her staff, service users and their families. Her experience as a care worker, care co-ordinator and recruitment consultant frequently proves valuable in her current position. Kat especially likes to work closely with people because it allows her to hear their wonderful stories and learn from them. Her hope is that by reaching out to her staff and service users on a regular basis it makes them feel someone is there for them.
Kat has an NVQ level 3 in Health & Social Care.
Job Title: Branch Nurse
Joined: 2016
I graduated from Maidstone School of nursing training in 1982, as a State Registered Nurse (Adult General Nurse)
Since qualifying as a nurse, I have spent over 15 years working for the NHS, predominantly as the lead nurse on the night shift. I have dedicated my career to caring for patients in a variety of hospital and community settings, I have a genuine interest in all, of my patient’s quality of life and always give one hundred percent towards this.
I have spent 25 years caring for patients from a wide range of brain and neurological conditions, I have gained significant knowledge of neurological damage and diseases whilst providing rehabilitation nursing care procedures and education. I specialised in ventilated and non-ventilated trachea management, percutaneous endoscopic gastrostomy, bowel and bladder management, tissue viability, wound and pressure care management.
I undertook to work towards a BSC Health Studies (Cornwall) with the University of Plymouth, completing the following modules: Work-Based Learning, Evidence-Based Practice, Introduction to Promotion of Continence, Leadership in Practice and ENB 913 – Care and Rehabilitation of Physically Disabled People, between 2000 and 2005.
I undertook the Pearson BTEC Level 3 Award (specialist 8-12) in education and training through Brooks and Kirk Independent Training Providers qualifying as a Tutor August 2020, in order to enhance my capabilities as a Trainer of Administration of Medications.
Or
Karen has been an RGN since 1982, she has covered a variety of fields of work including hospitals, nursing and residential homes. Karen’s experience covers caring for patients suffering from a wide range of neurological conditions, brain injuries, Parkinson’s Disease, Multiple Sclerosis, Motor Neuron Disease, Huntington's Chorea, whilst on a neurological rehabilitation unit, she specialized in caring for Ventilated and non-ventilated trachea patient’s which often involved Percutaneous Endoscopy Gastrostomy (PEG), Bowel and super-pubic catheter management.
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