Prestige Nursing & Care (Peterborough)

Not always totally reliable regarding time.

The manager and her staff were always understanding and would listen and come up with solution focused outcome. We would not have been able to support our mother in the community without their care and professional support.

I have been most satisfied with the care provided. Carers have arrived, usually on schedule, in uniform. They have been helpful, friendly and professional. On occasions when difficulties have arisen, I would have preferred better contact with management but appreciate that this cannot always be possible centrally though. Prestige Nursing + Care provide an efficient service.

I use the care provider for 5 days a week. My Carers visit for 30 mins each morning. I can confirm they turn up regularly and assist me as required, dressing and general duties. I have no complaints. They keep a daily record of their visits and the folder is kept here so that my family can keep a check on their care provided.

Care received compassionate and professional. Visit times consistent. I am satisfied that I am receiving continuity in the Carers which visit.

I was able to amend the care as my mother's health improved, so she now no longer requires daily support.

I do not know where we would have been without them.