Prestige Nursing & Care (Plymouth)

54a Morshead Road, Crownhill, Plymouth PL6 5AQ
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9.4 29 Reviews
  • Prestige Nursing & Care (Plymouth), Plymouth
Well respected and experienced in the Plymouth area, Prestige Nursing & Care can provide an extensive range of home care services. Many of the experienced team of Care Workers and Registered Nurses have been present for several years and have strong relationships with clients.

The prestigious rating of 'Outstanding' from the Care Quality Commission in January 2019 evidences the quality of service provided.

The provider's approach includes rigorous pre-employment checks and DBS disclosures, with all professionals taking pride in a quality and efficient service to private and corporate customers alike. Solutions for light and also complex needs are achieved.

The branch can also supply experienced care and nursing staff to homecare clients (personal health budgets and direct payment funding included), care homes, specialist respite centres, day centres, GP surgeries, learning disability homes and day centres, residential schools and occupational health establishments, as well as a team of specialist staff.

In 2025, Prestige Nursing Plymouth was proud to receive 5 awards during the Celebrating Excellence in Care Awards, run by Plymouth City Council. Awards won were 'Service User Involvement', 'Service User Story', 'Manager of the Year - Highly Commended', 'Nurse of the Year' and 'Contribution to Care'.
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Care Provided by Prestige Nursing & Care (Plymouth)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £33.65 – £49.01
  • Weekly Live-in Care Fees: £1299 – £3340

These prices are only a guideline, please contact Prestige Nursing & Care (Plymouth) to find out the exact price for your requirements.

Contact Prestige Nursing & Care (Plymouth) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Prestige Nursing & Care (Plymouth) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Emma Bonney (Manager)

Prestige Nursing & Care (Plymouth) Reviews (29)

9.4

Prestige Nursing & Care (Plymouth) has a Review Score of 9.4 (9.411) out of 10, based on 6 reviews in the last 2 years.
Over all time Prestige Nursing & Care (Plymouth) has 29 reviews.

Overall Experience
  • 25
  • 4
  • 0
  • 0
  • 0
Date Published
  • 29
  • 3
  • 3
  • 6
  • 23
Reviewer Connection to Prestige Nursing & Care (Plymouth)
  • 10
  • 8
  • 5
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 29, showing 21-29
Review from A I (Client) published on 13 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had 3 different carers and all of them are kind, considerate and willing to help out any task required quickly and cheerfully. We cannot praise them enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from T N (Son of Client) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great service, carers very caring.
Reply from Lisa Fisher, Marketing Operations Manager at Prestige Nursing & Care (Plymouth)Thank you for taking the time to leave us a review.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G J (Client) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfactory.
Reply from Lisa Fisher, Marketing Operations Manager at Prestige Nursing & Care (Plymouth)Thank you for taking the time to leave us feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G L (Daughter of Client) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers were very professional and efficient. Mum looked forward to their visits. Prestige were very good at consistently supplying the same team of carers which, in my view, is very important so that good relationships can be established.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M R (Daughter of Client) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following my father's sudden illness in early December, he had to have respite in a care home and it was even thought he would not be able to return home. However, Prestige was able to assess and arrange carers for him very quickly and reassure me that he could go home. Dad was able to return home and
has been so much better since the carers started.
They are all kind and professional and communicate well with dad has the help he needs now which will help him stay at home where he is happier. Thank you to all at Prestige.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Stanley C (Brother-in-law of Client) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As my wife has worked as a nurse for thirty years and I was in the ambulance service. We have a good idea what good nursing is prestige staff were professional and caring always had time so we could discuss my sister-in-law's health and comfort.
  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Yolanda (Client) published on 23 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ladies who came in to care for my mother were friendly and relaxed as they were not rushed on a tight schedule. There was a minimum of a one hour slot to ensure Mum did not feel pressurised. The carers were always exactly on time. If they had not phoned in to confirm arrival, Prestige would call
to enquire if they had arrived. The carers were professional and well groomed; the type of people you would welcome in your home. I felt they cared and were not there just to make their money and move on to the next job.
I had experiences with other care providers who were in and out in 20 mins or arrived 1- 2hrs later than anticipated. Had no idea what they should expect..... Shambles!!! Prestige, on the other hand, assessed Mum beforehand, advised me of the name of the carer, even enquired if Mum would prefer her to wear or not to wear a uniform. Once Mum was settled they would ask if I wanted them to vacuum, hang out washing etc. An excellent, well managed company.
Thank you to Prestige.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A C (Relative of Client) published on 9 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Prestige always keeps me updated with changes to the roster, even when short notice changes due to sickness.
The carers I have seen have always been tender and respectful of their client.
Even over Christmas, they have provided uninterrupted 24/7 cover.
The carers are always considerate of private
time when visiting.
I would not hesitate to recommend Prestige based on my whole experience of them to date.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sandra W (Wife of Client) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I have had Prestige Nursing + Care (Plymouth) for many years, he also needs other care from another care company as my husband is very disabled. Prestige Nursing + Care (Plymouth) way surpass any other care company we have dealt with. They are always consistent with continuity of staff
and totally reliable. The office staff are always friendly and helpful and always contact us if anything is amiss. They have never let us down. I find them one of the best.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.411)

Overview of Review Score

The Review Score of 9.4 (9.411) out of 10 for Prestige Nursing & Care (Plymouth) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Prestige Nursing & Care (Plymouth) is calculated as follows: ( (32 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Plymouth) is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Mar 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (7)

Ashley

Ashley Webb

Job Title: Franchise Director Joined: 2025

Ashley is our Director and Nominated Individual who comes to Prestige after a career as a Solicitor. He is responsible for governance, compliance, and marketing. In his spare time, he is a keen longboard surfer.

Emma

Emma Bonney

Job Title: Senior Branch Manager Joined: 2000

I have worked for Prestige since November 2000, so I am also part of the furniture now! In a nutshell, I have a busy role. I am responsible for the overall compliance/running of the branch and leading the team.


When I get time to sit still, you will usually find me with a head in my book or out with family. I love walks on the beach - rain or shine!

Kelly

Kelly Hawkins

Job Title: Care Planner Joined: 2008

Kelly monitors and plans our homecare visits, and boy is she good at it! The rostering is a tricky job, and we have always compared it to the biggest jigsaw puzzle in the world, but Kelly is very organised and on top of things.


Kel has two gorgeous doggies and loves to spend time with family (particularly by the sea) when she isn’t working.

Beverley

Beverley Wilson

Job Title: Field Care Supervisor Joined: 2021

Beverley is our frontline person, visiting people and carrying out risk assessments to help plan care, as well as supporting staff by giving them the information they need to do their job outstandingly.


Family is the most important aspect of Beverley’s life, and when she is with them, she is as happy as can be. On days off, you’ll either find her with family or enjoying the great outdoor,s whatever the weather!

Vanessa

Vanessa Schaben

Job Title: Complex Care Nurse Joined: 2024

I think to summarise - I'm a complex care nurse and oversee our complex care clients. I transcribe their MAR charts, review their care plans and carry out monthly audits. I'm also responsible for a lot of our training and completing annual competencies.


My little boy keeps me busy, meaning when I’m not at work, we're normally outside playing with diggers!

Faye

Faye Judic

Job Title: Field Care Supervisor Joined: 2022

Faye is responsible for monitoring and maintaining our compliance for our care team, along with completing some care plans and risk assessments, too.


In her spare time, Faye loves to spend time with family and friends, with evenings on the beach.

Kevin

Kevin Yabsley

Job Title: Recruitment and Compliance Officer Joined: 2025

I joined the company in October 2025. My last role was as an account manager for a cleaning company called Churchill, I’m also a Military veteran with 24 years’ service.


In my free time I enjoy walking & I’m a passionate traveller who loves exploring new places & cultures. I also enjoy the theatre & movies, along with live shows such as concerts & comedy gigs.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Nursing & Care (Plymouth) to verify any information. View our terms and conditions. Prestige Nursing & Care (Plymouth) has an Enhanced Service - more info.