Somerset Care Community Services (Wiltshire)

B4 Ashville Centre, Commerce Way, Melksham SN12 6ZE
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7.0 14 Reviews
  • Somerset Care Community Services (Wiltshire), Melksham
Somerset Care’s Community Services in Wiltshire provide personalised care to people in their own homes, tailored to their individual needs.

Care and support is carried out by trained professionals who provide personal care, dementia support, rehabilitation services and more, either for a short time or for the longer-term.

Somerset Care has a strong presence as a not-for-profit provider in the south of England.

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Care Provided by Somerset Care Community Services (Wiltshire)

  • Type of Service
  • Home Care Provider
  • Voluntary / Not for Profit Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability / Autism
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative / End of Life Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Karen Martin (Business Manager)

Funding & Fees Guide for Somerset Care Community Services (Wiltshire)

  • Prices

  • From £18.75 per hour

Somerset Care Community Services (Wiltshire) Reviews (14)

7.0

Somerset Care Community Services (Wiltshire) has a Review Score of 7.0 (7.000) out of 10, based on 1 reviews in the last 2 years. Over all time Somerset Care Community Services (Wiltshire) has 14 reviews.

Overall Experience

  • 10
  • 3
  • 1
  • 0
  • 0

Date Published

14
0
0
1
13
Current Review Score: 7.0 (7.000)

Overview of Review Score

The Review Score of 7.0 (7.000) out of 10 for Somerset Care Community Services (Wiltshire) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.000 for Somerset Care Community Services (Wiltshire) is calculated as follows: ( (6 Goods x 4) ) ÷ 6 Ratings = 4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Somerset Care Community Services (Wiltshire) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Somerset Care Community Services (Wiltshire) to verify any information. View our terms and conditions. Somerset Care Community Services (Wiltshire) has a Platinum Service – more info.