B4 Ashville Centre, Commerce Way, Melksham SN12 6ZE
"I have been very satisfied by the care given to me. Nothing has been too much trouble. She is cheerful and this makes her visit more…" Read all 19 reviews
Somerset Care’s Community Services in Wiltshire provide personalised care to people in their own homes, tailored to their individual needs. Care and support is carried out by trained professionals who provide personal care, dementia support, rehabilitation… Read more about Somerset Care Community Services (Wiltshire)
First Floor, Wellington House, Queen Street, Taunton TA1 3UF
"All staff including managers extremely pleasant and helpful, efficient, honest, well mannered. We look forward to seeing them each day and…" Read all 72 reviews
Somerset Care’s Community Services in Taunton Deane, Minehead and West Somerset offer personalised care and support services to people living in their own homes. A team of skilled care and support staff carry out personal care, dementia support and… Read more about Somerset Care Community Services
Huish House, Huish Close, Hamilton Road, Taunton TA1 2EP
Realise South West is Somerset Care’s award winning learning disabilities service, part of the not-for-profit Somerset Care Group. Committed to transforming care and support for people with a learning disability or Autism, the Realise team focusing… Read more about Realise (South West)
Submitted via Postal Card • Report
Reply from Wiltshire Home Care Team, Somerset Care Group at Somerset Care Community Services (Wiltshire)
Thank you for your wonderful feedback for our Wiltshire Home Care Team, and the care they provide. It is our privilege to support you with the care you need, at home.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Wiltshire Home Care Team, Somerset Care Group at Somerset Care Community Services (Wiltshire)
Thank you for your fantastic review for our Wiltshire Home Care Team. We are so glad to provide you with the support you need to live the life you choose, in your own home.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Wiltshire Home Care, Somerset Care Group at Somerset Care Community Services (Wiltshire)
Thank you for taking the time to share your feedback for our Wiltshire home care team. We are so pleased to hear that you rate the support your brother received as 5-star.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Wiltshire Home Care Team, Somerset Care Group at Somerset Care Community Services (Wiltshire)
Thank you for sharing your feedback for the support you receive at home. We are glad to read that our team have been able to adapt their visits to suit your preferred timings, and that you are pleased with the care you receive.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Website • Report
Reply from Wiltshire Community Services Team, Somerset Care Group at Somerset Care Community Services (Wiltshire)
Thank you so much for your review and continued customer loyalty - it is a pleasure to support you in your own home. We welcome all feedback as it provides us with the opportunity to learn and improve, so thank you for enabling us to do so. Thank you also for your kind words of recommendation, which we will share with your regular carers.Best regards,Somerset Care Community Services (Wiltshire)
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Somerset Care Community Services, Somerset Care Community Services at Somerset Care Community Services
Thank you so much for leaving a 5* review for our Somerset Care Community Services team. We are so happy to read that you consider the care provided for you wife to be excellent. Best regards,Somerset Care
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Somerset Care, Somerset Care at Somerset Care Community Services
Thank you for taking the time to leave a review for our Home Care Team. We are pleased to are receiving the support you need from the comfort of your own home, and having such a good experience with us. Best regards, Somerset Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Somerset Care, Somerset Care at Somerset Care Community Services
Dear Elma. Many thanks for your feedback on the ‘Discharge 2 Assess Service’ which was provided by Somerset Care and commissioned by Somerset Council, to support your husband's return home from hospital. We are pleased to hear that the care our team provided during this period was helpful. Best regards, Somerset Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Somerset Care at Somerset Care Community Services
Thank you for taking the time to write a review for our community services team, and for your lovely feedback for our carers. As a team, we're often called upon to support individuals returning home after a period in hospital. We have noted your concerns about your mother's return home and would like to share your feedback with the relevant hospital to help them to shape future discharge decisions. If you would be happy for us to do so, please contact the team on 01823 447120 or at care.enquiries@somersetcare.co.uk, so that we can discuss this with you. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Somerset Care, Somerset Care at Somerset Care Community Services
Thank you for taking the time to leave a review for our community services team. We are pleased to have been able to support your recovery at home. Whilst physiotherapy is not arranged by Somerset Care, we will ensure your feedback is shared with the appropriate service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Somerset Care at Somerset Care Community Services
Dear Martin, many thanks for sharing your review and feedback. Exceptional circumstances can sometimes result in changes to scheduled visit times, and it is our policy to communicate any such changes with our customers. Please accept our sincere apology if this has not been your experience. Thank you for sharing this with us so that we can continue to learn and improve.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Loading
Loading events
Average costs for home care provided by Somerset Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Somerset Care Ltd, based on 1 out of their 3 locations.
Type of Care Provided | Average Weekly Cost |
---|---|
Visiting Care (hourly) | £18.75 |
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Somerset Care Ltd to verify any information. View our terms and conditions. Somerset Care Ltd has an Enhanced Service – more info.