Realise (South West)

Huish House, Huish Close, Hamilton Road, Taunton TA1 2EP
Review Us
9.4 5 Reviews
  • Realise (South West), Taunton
Realise South West is Somerset Care’s award winning learning disabilities service, part of the not-for-profit Somerset Care Group.

Committed to transforming care and support for people with a learning disability or Autism, the Realise team focusing on empowering people and their families.

Realise works closely with other organisations including Adult Social Care, community health teams, housing providers, charities and employers. Together they help people to progress towards their goals and live the life they choose.

Whether you dream of being able to go on holiday, competing in a sport or hobby, having your own home, finding a job or something else entirely, Realise can help make that happen.

Care Provided by Realise (South West)

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Please contact the Realise team directly to discuss the specialist support we can offer, and any funding which may be applicable.

Contact Realise (South West) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Realise (South West) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Emma Fox (Registered Manager)
9.4

Realise (South West) has a Review Score of 9.4 (9.400) out of 10, based on 5 reviews in the last 2 years.
Over all time Realise (South West) has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 4
  • 5
  • 5
  • 0
Reviewer Connection to Realise (South West)
  • 2
  • 2
  • 1
Total of 5, showing 1-5
Review from Natalie K (Mother of Client) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been supported by Realise for five years. They have always and continue to deliver exceptional person-centred care. The communication between myself and Realise is transparent and regular. There has been one occasion where I reached out to the manager, and my concerns were immediately
addressed. I'm proud to inform people Jessy is supported by Realise.
Reply from Realise South West, Somerset Care at Realise (South West)Dear Natalie, thank you for taking the time to share your lovely feedback for the support your daughter receives from Realise. We are so glad that you feel well-informed about her care, and able to reach out with any questions you may have. Thank you for putting your trust in us.
Kind regards,
Realise
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D P (Father of Client) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team supporting my autistic son have been absolutely outstanding. They have ensured he continues to enjoy an active and fulfilling life and they consistently adapt their approach to meet his SEN and communication needs. They have created a safe and fun and stimulating home environment that allows
him to access the local community at his own pace, while also helping him to overcome his anxieties.
Their patience, creativity and understanding have made a huge difference to his well being and confidence. Communication with us as parents has been excellent. We always feel included.
Reply from Realise South West, Somerset Care Group at Realise (South West)Thank you for taking the time to review the support your son receives from Realise. It is wonderful to hear how the team's bespoke approach is empowering him to live life on his terms, whilst also ensuring that you feel included and informed. Thank you for placing your trust in us.
Kind regards,
Realise
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from T R (Son of Client) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service.
Reply from Realise South West, Somerset Care Group at Realise (South West)Thank you so much for sharing your experience with Realise - we are so pleased that you are happy with the support you receive.
Kind regards,
Realise
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alison C (Mother of Client) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Steve has been cared for by Realise for several years now, and we have always been so grateful for his amazing team. They always have his best interests at heart and each member of his team brings something different into Steve's life. As I age it gives me the reassurance that there will always be a
wonderful team of people to care for my son, enabling him to live his best life possible.
Reply from Realise South West, Somerset Care Group at Realise (South West)Dear Alison, thank you for taking the time to share your 5-star feedback for the Realise team who support Steve. He is in an incredible individual, and it is our privilege to empower and enable him to live a full and fulfilling life, tailored to his interests, passions and the things which are important to him. Thank you for trusting him into our care.
Kind regards,
Realise (South West)
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G C (Father of Client) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely pleased with the quality of care being provided. The management team are really on top of all aspects of his care arrangements. His small team who provide one to one care is truly outstanding. Our son has had several emergency medical challenges over the recent past. His team acted
so professionally and were complimented by the paramedics and hospital staff which is testament to how well they performed. The team endeavor to find stimulating activities and one of his team took him to an activity centre for a few days which must have been so exhausting for her but so wonderfully enjoyable for our son. Our son is very happy in his home, and we are so relived and contented with his care. If we have any concerns they are quickly resolved.
Reply from Realise South West, Somerset Care Group at Realise (South West)Thank you so much for taking the time to share your feedback for your son's Realise support team. We are really touched by your kind words, and it means the world to us that he is safe, happy and able to enjoy activities which are meaningful to him. We are privileged to be able to support him to live the life he chooses. Best regards,Realise
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for Realise (South West) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Realise (South West) is calculated as follows: ( (27 Excellents x 5) + (3 Goods x 4) ) ÷ 30 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Realise (South West) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (1)

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Emma Fox

Job Title: Registered Area Manager

My name is Emma Fox, and I am the Registered Area Manager here at Realise. I began working for the company in January 2015, starting off as a senior support worker. I have worked in various roles within Realise, which has helped me have a strong understanding of the organisation and our values.


Before working at Realise, I worked in a variety of different care settings, from nursing homes to learning disability residential homes. Caring runs in my family, with my Mum working in care and my Nan before her. It is safe to say, working in learning disabilities is my passion, and I come to work every day loving what I do.


I am a Positive Behaviour Support Coach, and this is an approach that I feel very strongly about, as the aim of PBS is to improve a person’s quality of life and that of the people around them. This culture runs deep within Realise, and I am incredibly proud of that.

Frequently Asked Questions about Realise (South West)

How many Carers does Realise (South West) employ?

Realise (South West) employs 154 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Realise (South West) to verify any information. View our terms and conditions. Realise (South West) has an Enhanced Service - more info.