The Caring Company

C6 Didcot Enterprise Centre Hawks, Bizspace, Didcot OX11 7PH
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9.9 101 Reviews
  • The Caring Company, Didcot
The Caring Company provides a home care service that supports people living in the Didcot area of Oxfordshire, promoting independence and to assisting them to remain living in their own homes.

They offer a range of flexible services that can be personalised to each client's needs, either on a long or short-term basis.

The Company recognises that often care needs are identified by relatives, so works with everyone involved to ensure an acceptable care plan is established and successfully implemented, ensuring the individual's needs are recognised and allowing for a safe level of independence as required.

Care workers are encouraged to engage with clients to ensure the care is appropriate to each client's changing personal needs, therefore supporting clients and their families.
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Care Provided by The Caring Company

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24 – £26

Details of fees can be sent on request. We have separate charges for 30 minutes and 45 minute visits. Plus slight increase at weekends and Bank Holidays.

These prices are only a guideline, please contact The Caring Company to find out the exact price for your requirements.

Contact The Caring Company to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact The Caring Company to get a personalised quote.

Good to Know

Owner

  • Maureen Walker
  • Privately Owned

Person in Charge

  • Maureen Jacqueline Walker (Manager)

The Caring Company Reviews (101)

9.9

The Caring Company has a Review Score of 9.9 (9.921) out of 10, based on 34 reviews in the last 2 years.
Over all time The Caring Company has 101 reviews.

Overall Experience
  • 87
  • 12
  • 2
  • 0
  • 0
Date Published
  • 101
  • 6
  • 21
  • 34
  • 67
Reviewer Connection to The Caring Company
  • 32
  • 32
  • 12
  • 9
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 101, showing 101-101
Review from Muriel C (Daughter of Client) published on 18 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately, my mother`s excellent care from The Caring Company was only for approximately seven months, as after having several falls and a deterioration in her mental capacity, she is currently waiting for a permanent place in a nursing home.


During the time the Caring Company looked after

my mother, she received excellent care, delivered in a very caring and friendly manner and when asked to do anything extra, this was cheerfully carried out. The management and clerical team were extremely helpful, kept me up to speed with my mothers well being, and was always on hand if I needed any advice. I would absolutely recommend this agency.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for The Caring Company is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.921 for The Caring Company is calculated as follows: ( (187 Excellents x 5) + (16 Goods x 4) ) ÷ 203 Ratings = 4.921
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for The Caring Company is based on 34 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

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Maureen Walker

Job Title: Managing Director Joined: 2007

Having worked for around 20 years in various residential settings. Was then introduced to homecare with The Leonard Cheshire group, working with people with physical disabilities in Oxford City and the surrounding area, till changes in the care sector resulted in our team being transferred to another provider.


Approaching retirement age, I planned to set up a small business to support myself and a friend for a few years. 18 years later, the company has supported many lovely people and is still lucky to have some of the original wonderful staff.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Caring Company to verify any information. View our terms and conditions. The Caring Company has an Enhanced Service - more info.