Town And Country Homecare provides tailored care packages to people in Tenterden, Hawkhurst, Cranbrook and nearby Kent villages.
Their aim is to help people with disabilities and illnesses to stay in their own homes and keep living an independent life for as long as possible.
Town and Country's services include domestic care such as shopping and cleaning, personal care covering help with medication and getting out of bed, social care and much more.
Care Provided by Town And Country Homecare
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £20 - £30
Competitive Private Rates in the TN postcode area.
Contact Town And Country Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Town And Country Homecare Ltd
- Private Owned
Person in charge
- Carole Harrison (Registered Manager)
Town And Country Homecare Reviews (31)
Town And Country Homecare has a Review Score of 9.9 (9.912) out of 10, based on 25 reviews in the last 2 years.
Over all time Town And Country Homecare has 31 reviews.
very responsive, always on schedule for visits, excellent bed side manner. very thorough in their work and always engaging with family regarding treatments and care taking away a lot of stress from us
Thank you for your lovely review! It is very much appreciated by us all at Town and Country Homecare Ltd :)
The carers I've had, who came and care for my son are absolutely outstanding. I have one day a week to myself and I can relax knowing he's in safe hands. Many a time I have returned home to hear laughter coming from his room, with both him and his carer watching podcasts, films, YouTube, or just putting the world to rights.
Nothing is too much trouble and his regular carer uses her initiative when it comes to doing tasks around the house too.
I never ask her to do anything, but if he's ever resting, or sleeping, she will find herself something to do.
I find she always listens to my handovers and follows instructions which are important as his condition can change weekly.
The office are easy to contact and always helpful. If his carer is unwell they will always do their best to find a replacement, realising the importance of my respite breaks.
I have used them for many years now and would not dream of changing company.
Thank you very much for your lovely review. It has been a pleasure supporting you both for so many years. Big thanks from us all at Town and Country Homecare Ltd :)
They each always go over and above.
Even though I always thank them, please do pass on my thanks and appreciation.
The girls in the office have been amazing as well and nothing is too much.
Thank you very much for your lovely words Leica. It is a pleasure to support you & your family. Big thanks from us all at Town and Country Homecare Ltd :)
Town and Country have provided excellent carers for my Mother. They are all reliable, friendly and professional. The office staff are efficient and respond quickly. I would definitely recommend them to others.
Thank you very much for your lovely words. Your review is very much appreciated by us all at Town and Country Homecare Ltd :)
Thank you again for all your help and support.
Thank you ever so much for your valued feedback and lovely compliments regarding our management & support services. It has been a pleasure to support you both :)
Very good now that I seem to have regular, good, kind carers.
As I only have domestic care with shopping, posting so far, I am unable to comment any further but I appreciate the willing and cheerful service.
I think that the training they receive has improved the service over the years.
Reliable, kind and considerate carers that have supported my 94-year-old mother who has dementia and have given me peace of mind and my mother dignity.
Pleasant and well-done job by all the carers at this home.
The person who does my chores is very good!
Telephone always answered promptly and courteously. Bookings almost always honoured. No problems since email follow up instituted. Carers arrive on time they know that this is one of my requirements. Carers are unfailingly cheerful and helpful. SAE included with the bill a small gesture but appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 August 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Meet the Team (0)
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