Formally known as WarrenCare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They are proud to support people to live in their own homes for longer and can provide a full range of homecare services.
Their 'Values' are embedded throughout the Organisation to ensure they reflect their Vision (...to deliver a service...
Care Provided by Choices Homecare (Central Sefton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £35 - £38.82
We tailor a unique quote (person centred and obligation free) for each of our clients individually.
If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient day to visit you and set a start date for care to begin.
15 minute calls start from £12.29 with 30 minute calls from £21.18.
If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to help.
Contact Choices Homecare (Central Sefton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Choices Homecare
- Private Owned
Person in charge
- Amanda Holden (Registered Manager)
Choices Homecare (Central Sefton) Reviews (44)
Over all time Choices Homecare (Central Sefton) has 44 reviews.
Staff are very welcoming and friendly and supportive and understanding. And I feel safe and comfortable with the staff. My support worker is very funny and I look forward to seeing her. Warren Care are a great company, only been with them since 6th November 2023. Love my support worker she's a superstar.
Thank you for taking the time to submit your review, we really appreciate all feedback received, both positive and negative, to assist us with future improvements. We are so pleased that you find our staff friendly and supportive and feel that we are a great company. Thanks again for your kind comments.
My son's carer is always punctual. She is pleasant and understanding. She is willing to accommodate my son at short notice. She is approachable and nothing is too much trouble.
Thank you for taking the time to submit your review. We really appreciate all feedback received and are very pleased that you're happy with the service we provide to your son. Please rest assured that, where possible/we can identify, we pass on feedback such as this to the care workers involved, with a 'thank you' for all of their hard work. Thanks again for your lovely review and comments.
Very happy with the care, support and maintaining Mum's dignity. However, the early morning call is very late at 10:30 each day. Mum wants to attend a day centre as she wants the companionship, but although I have been asking for months even for just one morning, I am told there is no availability to accommodate this request. Disappointing as I know Mum would benefit very much from this. Happy to discuss.
Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative), to assist us in improving our services in the future. We're really pleased that you feel very happy with the care and support your Mum receives from us but are sorry that we still...
I repeat, very good care workers, wish I could say the same for the confusion in the office.
Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative), to assist us in improving our services further in the future. We're really pleased that you are happy with the service our care workers provide and are so sorry you don't feel as...
The staff are excellent. Treated dad with dignity, and respect and are extremely friendly. Dad was very against carers but the main carers he has have made the transition extremely easy. He is now very comfortable and accepts the help. Two members of staff in particular have been a godsend in helping with dad's hygiene issues due to dementia, they have lifted a huge weight.
Thank you for taking the time to review us through Homecare.co.uk. We really appreciate your feedback and are so pleased that you find our staff excellent and that your dad is now very comfortable with the care service provided. Thanks again for your kind comments.
I find the home care service satisfactory and the carers pleasant and helpful.
Thank you for taking the time to submit your review, we appreciate all feedback received (both positive & negative) to assist us in improving our services further in the future. We are pleased that you find our staff pleasant and helpful and that you are satisfied with the service we provide. Thanks again for your time taken!
All of your carers work above and beyond their requirements. They treat my father with respect, love and friendliness. My only reservation is the staff shortage, which needs addressing.
Thank you for taking the time to review us on Homecare.co.uk. We really appreciate all feedback received (both positive & negative) to assist us with future improvements. We are so pleased to hear that you find our care workers go above and beyond requirements and it's great to hear how you feel...
Generally happy with service provider, although there have been occasions in the past when they were unable to offer support through short staffing/staff absence, their communication over any changes has improved. Extremely satisfied with care worker who has developed a friendly, supportive yet professional relationship with service user and family.
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative), to assist us in improving our services further in the future We are pleased to hear that you are generally happy with the service delivered but do understand, that at...
Very happy with the service provided.
Thank you for completing your review and for the fabulous feedback received. We really appreciate all feedback (both positive and negative), to assist us in improving our services further in the future... Thanks again for taking the time to submit your review to Homecare.co.uk.
Words cannot express our gratitude for the exceptional care our mother received from all the Warren Care staff, who looked after her and made her as comfortable as possible, during what were sadly, the last weeks of her life. Also, the advice, kindness and support we, as a family, received was invaluable. Thank you all so much, you are very special and a credit to the caring profession.
Thank you for taking the time to complete a review. We really appreciate all feedback received (both positive and negative) to assist us in making future improvements. Thanks again for the kind comments received.
Overall good. Cannot go to excellent as 1) a few occasions found commode had not been emptied. 2) Timekeeping tended to be haphazard and detrimental to Mother's care - on 4 hourly medication. A number of occasions, morning carer came e.g. 9.30. Lunch carer came 12.30. As 4 hours had not elapsed, no further medication given by carer in the diary. Result Mother in pain during the afternoon until teatime carer came. The final visit of the day came a few hours later and the same occurred. No medication for the night as 4 hours not elapsed. 3) One occasion I was there, tea time carer came. A young girl, probably early 20's. Mother asked for a sandwich and a cup of tea. Carer did not know how to make a simple sandwich. Actually made it myself!! Otherwise most carers excellent and caring. Pity let down as above.
Thank you for taking the time to submit your review. We take all feedback very seriously to assist us to improve our services in the future. We've tried to identify your Mum on our systems, to enable us to look into the points you raise but unfortunately, we haven't been able to do this, this...
Friendly and reliable.
Punctual / or will call to let you know.
Understand the needs of the client.
Always willing to help and listen.
Thank you for taking the time to review us on Homecare.co.uk, we really appreciate all feedback received to enable us to continue improving our services as we move into the future. Your comments will be passed on to our staff to enable them to receive a thank you for all of their hard work. Thanks again for the lovely comments received.
1/ On three separate occasions a carer hasn't attended my mothers call - lunch, tea and bed.
2/ Sometimes she gets lunch and then two hours later she is expected to eat an evening meal.
3/ One of the carers makes my mum very jittery and anxious.
Thank you for taking the time to submit your review, we take all feedback very seriously (both positive and negative) to assist us in improving our services as we move into the future. We are glad you are fairly satisfied with the service provided but we have been in touch to discuss the comments...
Satisfactory.
Thank you for taking the time to submit your review, we really appreciate all feedback received to support continual improvement of our services. Thanks again for the feedback received.
Great staff and service. Carers are pleasant and professional - always a pleasure to see them. Would prefer continuity of care if possible instead of a variety of carers. The regular carers know my routine and where to find what I need. Overall I'm grateful for the service. Thank you all very much.
Thank you for taking the time to submit your review, we take all feedback very seriously (both positive and negative) to support us to continually improve our services even further as we move into the future. Thanks again for your lovely comments, we do wherever possible provide continuity of care...
Office staff tell lies (certain people) and cover up for each other. When care staff are sick or on holiday, the office staff never have a rota or skeleton staff to cover. I don't know how to cope at this time or situation. They are sometimes rude when it's their fault and they blame the care staff. When they are sweet to you on the phone, you know it's bad news or a problem has occurred. If this isn't sorted, you will lose staff (some you have had over the years) and all the excellent care staff just couldn't take the stress.
Many thanks for taking the time to complete your review, we really appreciate all feedback received, (both positive and negative) to allow us to continue improving our services in the future. We are really sorry that you feel unhappy with the service provided by our office team, please feel welcome...
I am very pleased with the service provided and with the friendly manner of the girls giving the service.
Thank you for taking the time to submit your review to Homecare.co.uk. We really appreciate all feedback received, (both positive and negative), to support us in continuing to improve the services we deliver as we move into the future. Thanks again for the lovely comments received.
The overall impression is that care workers are diligent and want to do a good job but that staff members are not enough to cover for sickness or other absence. Management seem to be keen to ensure a good service even under the pressure of resourcing. It would be helpful if there were a formal process for banking unused hours.
Thank you for taking the time to submit your review on Homecare.co.uk. Please rest assured the quality of the service we deliver is of paramount importance to us and we always strive to provide the very best service that we can. Your comments have been passed on to our senior management team for them to take into consideration. In the meantime, we thank you again for submitting your review.
The staff are frequently late and haven't always informed me of the fact they were going to be late. They haven't been able to use the iPad for my son's communication needs which is essential.
Thank you for taking the time to submit your review, we really appreciate all comments received (both positive and negative) to help us continue improving our services in the future. We are sorry to hear that you are unhappy with the level of service received since a change of care workers, please...
Communication between the office and the client sometimes fails. For example, if a carer is running late/held up then the office should inform the client.
Thank you for taking the time to submit your review, we really appreciate all comments received (both positive and negative) to help us continue improving our services in the future. We are pleased that you feel all of the care workers who have attended your mother have demonstrated a professional,...
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (1)
- Posted: Wednesday 06 Nov 2024At Optimo Care Group, we believe that exceptional care comes from exceptional people. Our inaugural Pride Awards 2024 celebrated those within our organisation who go above and beyond, embodying the...
Awards / Recognitions (2)
- Recipient: Choices HomecareDate: Saturday 29 Jun 2019
- Recipient: Choices HomecareDate: Thursday 05 Apr 2018
Meet the Team (1)
I'm Amanda, I am a long-serving care manager with almost 30 years of experience in providing compassionate and comprehensive care services. Over the years, I’ve had the privilege of supporting individuals and their families through a variety of health challenges, always striving to create a positive, personalised care experience.
With a deep understanding of both the social care system and the unique needs of those I provide care to, I work diligently to ensure that every individual receives the highest quality care. My approach is rooted in building strong relationships, building trust, and managing services in a way that promotes well-being and peace of mind.
Having worked in this field for many years, I’ve seen firsthand how important it is to have someone who listens, advocates, and takes the time to ensure that every detail of care is addressed. I remain committed to offering consistent, reliable support and making a meaningful difference in the lives of those I work with.
Frequently Asked Questions about Choices Homecare (Central Sefton)
How many Carers does Choices Homecare (Central Sefton) employ?
Choices Homecare (Central Sefton) employs 120 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choices Homecare (Central Sefton) to verify any information. View our terms and conditions. Choices Homecare (Central Sefton) has an Enhanced Service - more info.