Formally known as WarrenCare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They are proud to support people to live in their own homes for longer and can provide a full range of homecare services.
Their 'Values' are embedded throughout the Organisation to ensure they reflect their Vision (...to deliver a service...
Care Provided by Choices Homecare (Central Sefton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £35 - £38.82
We tailor a unique quote (person centred and obligation free) for each of our clients individually.
If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient day to visit you and set a start date for care to begin.
15 minute calls start from £12.29 with 30 minute calls from £21.18.
If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to help.
Contact Choices Homecare (Central Sefton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Choices Homecare
- Private Owned
Person in charge
- Amanda Holden (Registered Manager)
Choices Homecare (Central Sefton) Reviews (44)
Over all time Choices Homecare (Central Sefton) has 44 reviews.
Staff at the office often do not pass messages on to the carers. i.e. no carer required because of hospital appointment yet carer came and phoned to ask why she couldn't get in? Carers are all lovely, cannot fault their care and attention.
Thank you for taking the time to submit your review, we take all feedback very seriously, (both positive and negative) to assist us in improving our services further as we move into the future. We are pleased you are happy with the care and attention received from the carers and your comments will...
My son's support worker always turns up on time. They go to places that my son wants to go. I've had reports from friends that when they have seen them out together that they are like mates. His support worker takes him swimming. He has to go into a cubicle with my son as he needs help getting dried etc. I trust him with my son. As my son has autism, he does not like change and as we have the continued support worker, he's not upset by change. Keep up the good work.
Thank you for taking the time to submit your review, we take all feedback very seriously (both positive and negative) to support us to continually improve our services in the future. All compliments are fed back to the staff members involved, to enable them to be thanked for all of their hard work...
Over the past year, my daughter's condition has deteriorated. This requires a lot of patience and compassion on the part of the carers.
They have all coped magnificently.
I am very grateful for all their help.
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative), to help us to continue improving our services. We are really pleased you are happy with the service received by your daughter and thank you again for your kind comments.
My support worker takes me to places I cannot go without one to one support. Swimming is one of the things that he helps me with, as I need help getting dry. I have the same support worker 3 times a week, as my autism means I can't mix with a lot of people, I always pick where I want to go. I have 3x3 hours of support each week. My support worker is my friend and we do lots of fun things together.
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative) to assist us in continuing to improve our services in the future. We are really glad that you are happy with the service you receive and enjoy spending time with your...
WarrenCare are a very competent and capable care agency. They provide reliable, caring carers who have become family friends over the years. I am totally confident that they will care for my son with the same care and compassion that I do.
Thank you for taking the time to submit your review, we take all feedback very seriously (both positive and negative) in order to continue to make further improvements to our services in the future. We are glad that you are happy with the service we provide and thank you for your lovely comments. Thanks again for submitting your review we really appreciate your feedback.
The carers that come to my house are great. The office staff however have no organisational skills. My usual carer is very often sent elsewhere whilst I get "whoever, whenever". I have no regular times for my four visits a day, and I am not informed if the carer is going to be late. The office gives no thought to my dignity or vulnerability, they change my time and carer on a regular basis, leaving me wondering what I pay for!
Thank you for taking the time to submit your review, we take all feedback very seriously in order to help us improve our services further as we move into the future. We are sorry to hear that you don't feel happy with the service which is currently being provided by WarrenCare. Please rest...
Very poor experience, either arrive late or too early. They call when mum's in daycare, hence wasting everyone's time because of the times that are allocated to mum - I have to administer her afternoon medication. Little to no communication when running early or late, no permanent staff i.e. always changing.
Thank you for taking the time to submit your review, we take all feedback very seriously (both positive and negative) to help us improve our services further as we move forward into the future. We are really sorry to hear how you feel about your experience with WarrenCare and would be very happy...
All the staff we have had are very good and helpful. We have had no complaints. They care about the job they are doing.
Thanks for taking the time to submit your review to Homecare.co.uk. We take all feedback seriously (both positive and negative), to assist us in making further improvements to our services in the future. Thanks again for letting us have your feedback and for the lovely comments received.
Very satisfied with all the carers, they treat you with respect and are friendly.
Thank you for your kind comments, we really appreciate all feedback received (both positive and negative), in order to assist us in improving our services in the future. Thanks again for taking the time to submit a review and for the lovely feedback given.
My mum has had care from WarrenCare now for almost 5 months, I have had cause to complain about lack of continuity - too many carers, variations in timing, missed calls and tasks missed relating to support with nutrition. Calls to duty not passed on to the manager. I have eventually had a positive response - the situation has now improved. Carers excellent but continuity needs to be sustained.
Thank you for taking the time to submit your review, we take all feedback very seriously (both positive and negative), in order to improve our services further as we move forward into the future. We have taken on board your comments and are working closely with our teams in order to sustain...
Reasonable: - carers ok: admin shocking, change times without telling us first. Carers need to work to same protocols: need more training (shadowing senior carer). Had an undertrained and useless carer recently.
Thank you for taking the time to complete a review, we take all feedback very seriously (both positive and negative), in order to assist us in making further improvements within our services in the future. We are glad that you find the service you receive, overall, satisfactory. However we have...
Carers were fine, helpful and supportive to mum.
However, the times of her calls were not suitable.
Thank you for taking the time to submit a review. We take all feedback very seriously (both positive and negative), to assist us in improving our services further in the future. We are glad that you found your Mum's carers helpful and supportive towards her and are sorry to hear you weren't happy...
Some carers are better than others, with a few seemingly in very much of a hurry to get away, whilst my favourites are very friendly and do things for me, which others don't, as well as chatting to me in a friendly manner. Occasionally a morning carer may be very late (as with one day a few weeks ago) so I only had my breakfast at 10.45am BUT the lunchtime carer then arrived very early at 11.50am and I wasn't hungry. Also, some bedtime carers still arrive very early ie. as early as 9 pm for a 10.30 pm call.
Thank you for taking the time to review us on Homecare.co.uk. We take all feedback, (both positive and negative), very seriously, in order to help us make further improvements to the services we provide in the future. We are glad to hear that you are happy with many of the care workers who carry...
Generally happy with the level of care. My regular carers are very good but sometimes when they are off, the replacement(s) don't know my routines.
Thank you for your kind comments, here at WarrenCare we take both positive and negative feedback very seriously and always welcome our service users providing us with this to help us make further improvements in the future. We are glad that you are generally happy with the care you receive and that...
The service that you provide is wonderful. I have complete trust and faith in the care that you provide for my lovely dad. I live 25 miles away but have the reassurance if there was a problem regarding my dad, I would receive a phone call from yourselves to put me in the picture. Your service gives me peace of mind knowing that my dad is being cared for by yourselves 100%. Thank you all for everything you do. It really is a life saver for both dad and I.
Thank you for your lovely feedback, we really appreciate the comments received. All feedback is taken seriously in order for us to continue to improve further in the future, we are delighted to hear you are really happy with the service your Dad receives from us. Thanks again for taking the time to submit a review.
All carers that attended to my husband were polite, helpful and understanding to his needs.
Thank you for taking the time to submit a review, we appreciate all comments received in order to help us to continue improving our services in the future. We would like to thank you for your kind comments.
My husband's main carer is very good. On her days off we have normally the same carer if available. The night carer that comes is normally the same carer, which is good. We have the odd carer if others are on holidays or a day off.
Thank you for taking the time to submit a review, we thank you for leaving us your comments. We are glad that you are happy with the service you receive. Please rest assured, we do our very best to ensure continuity within our service is maintained and are delighted to hear your acknowledgement...
Ideally would prefer the same regular carers as much as possible.
Much improved service.
We would like to thank you for taking the time to submit a review. Please rest assured we do our very best to support continuity of care, with regular care workers attending calls as much as we are able. From time to time you may receive different care workers due to annual leave or because a...
I am absolutely disgusted with this service you supposedly provide, my 80-year-old mother has been left with no toilet, no food, no drinking for 6 1/2 hours I will take this further.
We are really sorry to hear you were unhappy with the service your Mother received from WarrenCare on this occasion and have already been in touch to discuss your comments further. Please rest assured all feedback is taken seriously (both positive and negative) and we always welcome this to help...
Very pleased with my care. Found the ladies very helpful and kind.
May we take this opportunity to thank you for taking the time to review us on Homecare.co.uk. We really appreciate your comments and value both positive and negative feedback in order to continue improving our services as we move on into the future.
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (1)
- Posted: Wednesday 06 Nov 2024At Optimo Care Group, we believe that exceptional care comes from exceptional people. Our inaugural Pride Awards 2024 celebrated those within our organisation who go above and beyond, embodying the...
Awards / Recognitions (2)
- Recipient: Choices HomecareDate: Saturday 29 Jun 2019
- Recipient: Choices HomecareDate: Thursday 05 Apr 2018
Meet the Team (1)
I'm Amanda, I am a long-serving care manager with almost 30 years of experience in providing compassionate and comprehensive care services. Over the years, I’ve had the privilege of supporting individuals and their families through a variety of health challenges, always striving to create a positive, personalised care experience.
With a deep understanding of both the social care system and the unique needs of those I provide care to, I work diligently to ensure that every individual receives the highest quality care. My approach is rooted in building strong relationships, building trust, and managing services in a way that promotes well-being and peace of mind.
Having worked in this field for many years, I’ve seen firsthand how important it is to have someone who listens, advocates, and takes the time to ensure that every detail of care is addressed. I remain committed to offering consistent, reliable support and making a meaningful difference in the lives of those I work with.
Frequently Asked Questions about Choices Homecare (Central Sefton)
How many Carers does Choices Homecare (Central Sefton) employ?
Choices Homecare (Central Sefton) employs 120 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choices Homecare (Central Sefton) to verify any information. View our terms and conditions. Choices Homecare (Central Sefton) has an Enhanced Service - more info.