Choices Homecare (Bootle)

Switch House, Northern Perimeter Road, Bootle L30 7PT
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44 Reviews
  • Choices Homecare (Bootle), Bootle
Formally known as WarrenCare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They are proud to support people to live in their own homes for longer and can provide a full range of homecare services.

Their 'Values' are embedded throughout the Organisation to ensure they reflect their Vision (...to deliver a service to be proud of), and are able to deliver the best quality of care that they can for all of their service users.

They offer a person centred approach to a wide range of care needs (offering support with: personal care, meal preparation, medication assistance, home respite/safety check visits or sitting services whilst family go out (or other), assisting service users to go out into the community, shopping, light domestic help and more). They can also provide support to adults who suffer dementia, or those with learning or other disabilities.

There is a strong focus on quality recruitment and training and Choices are passionate about delivering safe, well planned services; care and support workers promote choice and independence to assist service users in remaining as independent as possible, whatever the situation. Outcome-focused services take account of client preferences and aspirations, with 'Choices' considering themselves as 'working in partnership with their service users' to deliver, quality services to each and every one.
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Care Provided by Choices Homecare (Bootle)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £38.82

We tailor a unique quote (person centred and obligation free) for each of our clients individually.


If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient day to visit you and set a start date for care to begin.


15 minute calls start from £12.29 with 30 minute calls from £21.18.


If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to help.

These prices are only a guideline, please contact Choices Homecare (Bootle) to find out the exact price for your requirements.

Contact Choices Homecare (Bootle) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Choices Homecare (Bootle) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Amanda Holden (Registered Manager)

Choices Homecare (Bootle) Reviews (44)

Over all time Choices Homecare (Bootle) has 44 reviews.

Overall Experience
  • 21
  • 14
  • 6
  • 2
  • 1
Date Published
  • 44
  • 0
  • 0
  • 0
  • 44
Reviewer Connection to Choices Homecare (Bootle)
  • 19
  • 11
  • 7
  • 3
  • 2
  • 1
  • 1
Total of 44, showing 41-44
Review from Milly H (Client) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't need 200 words to say what I need. Fantastic. All my lovely ladies have been wonderful, cheerful, it's wonderful to hear their lovely good morning mill and always so pleasant and helpful especially the angel who comes 4 times a week. These lovely friends are worth their weight in gold. Thank
you for them and WarrenCare Ltd God Bless all of you.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Bootle)Thank you for taking the time to complete your review. We take all reviews seriously and always welcome both positive and negative feedback in order to develop and improve our services even further. Thanks again for your lovely comments, we will pass all compliments on to the staff involved.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Marlene T (Client) published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coming late, could you not phone clients to let them know that they will be seen later than usual? I don't thnk it's fair to people, my time is 10:30 - 11:30 not 11 - 11:15. You have everyone's phone numbers, it would be nice to be told.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Bootle)Thank you for taking the time to review us, we really appreciate all feedback received, (both positive and negative), as it helps us to develop our services even further in the future. You gave us some really positive ratings but mention not being told if your care worker was running later than usual. Please be reassured that delivering a timely service is of the utmost importance to us and wherever possible we do let our service users know if their care worker will arrive later than the usual time.

We are sorry if you weren't informed of any of your calls being delayed and send our sincere apologies for any inconvenience caused. We have also taken on board the comments you made and will remind all of our staff to ensure they let us know if they are running later than usual, this will enable us to keep our service users more informed.

Please do get in touch with your local office if you have any particular concerns to allow us to investigate further. Thanks again for submitting your review.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Barbara B (Client) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant, explained everything. Very polite.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Bootle)Thankyou for taking the time to submit a review. We take all feedback (both positive & negative) very seriously as this assists us to improve our services even further moving forwards. Thanks again for the really positive feedback you gave us, we really appreciate your comments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E L (Wife of Client) published on 16 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The service provided is very good and administered with care, smiles and dignity.


An improvement to the service would be if a copy of the proposed roster was sent to the service user/family each week. My husband always gets anxious waiting to see who will turn up. This could have to be changed

to accommodate emergencies but it would help a lot.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Bootle)Thank you for your feedback, we take all feedback received (both positive & negative), very seriously to assist in improving our services even further moving forwards. Any compliments are passed on to our care & support workers. We have taken on board the point you raised about receiving a roster and have arranged for one to be sent to you weekly and hope this helps alleviate any anxiety your husband may suffer. Once again, thank you for taking the time to provide your feedback and please don't hesitate to get in touch with our office if there's anything you would like to discuss in the future. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

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Awards / Recognitions (2)

Meet the Team (1)

Amanda

Amanda Holden

Job Title: Registered Manager Joined: 2024

I'm Amanda, I am a long-serving care manager with almost 30 years of experience in providing compassionate and comprehensive care services. Over the years, I’ve had the privilege of supporting individuals and their families through a variety of health challenges, always striving to create a positive, personalised care experience.


With a deep understanding of both the social care system and the unique needs of those I provide care to, I work diligently to ensure that every individual receives the highest quality care. My approach is rooted in building strong relationships, building trust, and managing services in a way that promotes well-being and peace of mind.


Having worked in this field for many years, I’ve seen firsthand how important it is to have someone who listens, advocates, and takes the time to ensure that every detail of care is addressed. I remain committed to offering consistent, reliable support and making a meaningful difference in the lives of those I work with.

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