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- Bluebird Care Maidstone Tonbridge & Tunbridge Wells






Bluebird Care (Maidstone, Tonbridge & Tunbridge Wells) provides home care and live in care services.
Bluebird Care is a national provider of care in the home, specialising in working with customers and their families that require social care in their own homes. The provider offers a unique service of tailored care visits from 30 minutes to full live-in support.
Bluebird Care has a commitment to quality and ‘good old fashioned service’ which...
Care Provided by Bluebird Care Maidstone Tonbridge & Tunbridge Wells
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £41.99 - £62.98
- Weekly Live-in Care Fees: £1,699 - £1,899
- 30 Minute Visiting Care Fees: £34.43 - £53.54
At Bluebird Care we offer a highly professional service for our customers, ranging from a 30-minute visit a day, to Live-in Care 7 days a week. We offer all customers a free care assessment in the comfort of their own home, to help determine the level of home care service you require.
Contact Bluebird Care Maidstone Tonbridge & Tunbridge Wells to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Lisa Newlands (Manager)
Bluebird Care Maidstone Tonbridge & Tunbridge Wells Reviews (45)
Bluebird Care Maidstone Tonbridge & Tunbridge Wells has a Review Score of 9.1 (9.05) out of 10, based on 6 reviews in the last 2 years.
Over all time Bluebird Care Maidstone Tonbridge & Tunbridge Wells has 45 reviews.
Most of the carers are very patient and cheerful, and I have never had any cause to complain.
Thank you for your review. We are so pleased to hear that you would recommend our service.
Helpful, caring, honest.
Thank you for your review and for complimenting us on our helpfulness, care and honesty. We are very proud to be able to support our customers.
Because of the consistency of attendance.
Thank you for your review and for recommending our service. We are very proud to be able to support our customers.
Sometimes the timing isn't great but I think that they just overrun. But overall good.
Thank you for your feedback. We are so pleased that we can cheer your dad up and we appreciate your constructive comment. Our customers are like family to us, therefore we will do all that we can to ensure we are providing the very best service possible.
Carers are kind, pleasant and friendly.
Thank you so much for your positive feedback. We are very proud of our care teams who enjoy working with our wonderful customers in the community.
The two Bluebird carers who have cared for my father in the past four weeks have treated him with dignity, been polite and patient, and attended to his every need.
Thank you for your lovely feedback… we are so pleased that we have the opportunity to care for your father and that you are happy with the support we provide.
I find that all the ladies that have helped me all so kind and no problems with any of them.
Thank you for your positive review. We are so pleased to hear that you are happy with our service as the wellbeing and safety of our customers is at the heart of all that we do.
We are very satisfied with the carer who visit my father. We appreciate the continuity of mostly having the same carers who have got to know him. We have the peace of mind of knowing someone will see him and report anything that may be amiss. It would be helpful, however, if we were able to access the system from our home. Good, cheerful company is very important to housebound folk.
Thank you for your feedback. All our customer feedback is very important to us and to receive such a positive review means a great deal to us.
Everything is always done to satisfactory, especially in the morning - always cheerful and chatty.
Thank you for your feedback. All our customer feedback is very important to us and to hear that you are happy with our service means a great deal to us.
Both my husband and I are very impressed with the standard of care we receive. The carers are cheerful, polite and treat us with consideration. Nothing is too much trouble and they always check with us that everything has been done.
Thank you for your feedback. All our customer feedback is important to us and to hear you feel we are delivering such a high-quality service means a great deal to us.
Very happy with Bluebird services and based on the experience with my mother-in-law, I have recommended Bluebird to friends with relatives who are also getting to the stage in life when they are starting to need extra help.
I am very happy with the care provided for my mum. It gives me peace of mind when I am not there. The care workers all see lovely.
Overall very pleased with the carers and their work.
All the girls are pleasant and helpful.
The care assistants are very polite and friendly. All that have visited my mum have been great, so thank you.
Good. My latest carer has been excellent and she has been full time.
We have been using Bluebird Care for a number of years and find the carers courteous and caring.
Very professional in the service they provide. I have very good carers and feel very supported. It’s tailored to my needs.
Bluebird Care has meant that Mum has been able to stay in her own home and I know that she will seen daily by a friendly, reliable carer who will ensure she is safe, well and has everything she needs.
Couldn't ask for a better service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2019- Caring Good
- Effective Requires improvement
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Maidstone Tonbridge & Tunbridge Wells.
Awards / Recognitions (5)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
- Recipient: Bluebird Care Maidstone Tonbridge & Tunbridge WellsDate: Sunday 01 Feb 2015
Meet the Team (7)
Gemma has worked in the health and social care sector for over 20 years. She enjoys working in the social care sector and is passionate about educating others in the brilliance and diversity of working in the care industry. Over her years in the sector, she has been able to learn sign language, how to change PEGS and climbed mountains and abseiled with customers in a variety of countries.
Neville chose to join the Bluebird Care team after a desire to change careers. With a degree in marketing and media, he also had a passion for giving back and wanted to put that at the centre of his career. In his role as Care Supervisor, Neville is now able to spend time giving back to the community. He loves helping others and providing support not just to our customers, but also to his colleagues as they deliver much-needed support.
Our Supervisor Emma has a vast knowledge of social care, with a background of providing care, supervising and coordinating rotas, she brings 20 years of experience to the team. While caring for her family, Emma devotes her working week to supporting the staff and customers in our Maidstone area. As a mum of two teens, who loves cinema trips, travelling and fine dining, Emma spends her time away from work planning her next family adventure.
Sinead joined the care sector following the COVID-19 pandemic, where she has been able to put her passion for looking after people to work. Initially joining the team as a Care Assistant, Sinead showed so much passion and drive that she became a Care Supervisor within just three months. Sinead showed us just how well she knew her customers and her colleagues; her organisation was amazing; it seemed only fitting to give her the role of Care Coordinator.
Donna joined Bluebird Care in September 2021 as a Care Professional, bringing with her a wealth of knowledge and experience in the care sector. Her background has equipped her with a deep understanding of the needs of both clients and care teams. With her extensive experience, Donna has now transitioned into a new role within our office as a Care Supervisor.
In this position, she continues to apply her expertise to ensure high standards of care and support for our clients. We are excited to have Donna in this leadership role, where her dedication and insight will greatly benefit our team and the community we serve.
Liz has worked in healthcare for 15 years, starting her career working as a community carer in Kent, then working in a care home supporting adults with mental health, before joining the Bluebird Care team. The reason Liz chose to work in healthcare is that she enjoys making a difference to people's lives. Having worked in a managerial role with Bluebird Care for four years and completed a level five qualification in Health and Social Care, Liz brings a wealth of experience to the role of Live in Care Manager. Liz works closely with the office team in supporting our live-in staff and customers, and visits our live-in care staff weekly to provide support. Also being passionate about providing our customers with an extremely high quality of support, Liz is extremely dedicated to her role and enabling our customers to remain at home for as long as possible.
Tracey has been a member of our team at Bluebird Care for over 6 years, starting her career as a Care Professional before progressing to her role as Care Supervisor. Following her clear passion for Live-In care, she has recently joined our Live-In Care team, working alongside our Live-In Care Manager. Tracey was attracted to a role in healthcare because she is incredibly passionate about people. She loves the interaction that she has with our customers as well as the opportunity to invest in and help our Care Professionals build their careers in care. She is proud to work for a leading provider of home care and, in particular, passionate about helping our customers remain at home for as long as possible.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Maidstone Tonbridge & Tunbridge Wells to verify any information. View our terms and conditions. Bluebird Care Maidstone Tonbridge & Tunbridge Wells has an Enhanced Service - more info.