Holywell Care Services (Morecambe)

135 Balmoral Road, Morecambe LA3 1HJ
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9.4 22 Reviews
  • Holywell Care Services (Morecambe), Morecambe
Holywell Care Services offers quality home care services to elderly people, those with physical disabilities, dementia, eating disorders and others who need some support to live independently in their own home.

The domiciliary care service received a 'Good' rating from Care Quality Commission inspectors in February 2018.

Individuals receiving care and their families told inspectors they had a team of regular carers with whom they had built up good relationships.

Trained, caring staff make every effort to ensure those receiving personalised care are treated with respect.

Home care services include personal care, shopping, companionship, medicine reminders and household tasks.

Holywell Care Services' TDDI service provides specialized, nurse-led care for individuals with conditions such as Epilepsy, MS, Parkinson’s, Alzheimer’s, and TBI. Tailored care packages focus on clinical needs, promoting independence, dignity, and quality of life. Expert, compassionate support empowers clients to live confidently and securely in their own homes.

Holywell Care Services is pleased to introduce Crisis Interventions & Parenting Support (Children and Families Community Care). This service provides timely crisis intervention and tailored parenting support to families in need, focusing on enhancing community well-being and resilience. Operating in Preston, Lancaster, and Morecambe, with plans to expand to Manchester and Liverpool, the initiative aims to collaborate with schools and local organizations to offer crucial support to children and families. For more information or referrals, please contact directly.
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Care Provided by Holywell Care Services (Morecambe)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26

These prices are only a guideline, please contact Holywell Care Services (Morecambe) to find out the exact price for your requirements.

Contact Holywell Care Services (Morecambe) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Contact Holywell Care Services (Morecambe) to get a personalised quote.

Good to Know

Person in Charge

  • Jill Richards (Registered Manager)

Holywell Care Services (Morecambe) Reviews (22)

9.4

Holywell Care Services (Morecambe) has a Review Score of 9.4 (9.352) out of 10, based on 20 reviews in the last 2 years.
Over all time Holywell Care Services (Morecambe) has 22 reviews.

Overall Experience
  • 12
  • 7
  • 1
  • 2
  • 0
Date Published
  • 22
  • 7
  • 8
  • 20
  • 2
Reviewer Connection to Holywell Care Services (Morecambe)
  • 10
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Lynn M (Daughter of Client) published on 13 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the carers are very polite and good at what they do.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Geoff A (Husband of Client) published on 31 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We used Holywell from May 2012 until early March 2017 when sadly my wife passed away. The care that she received was exceptional. My wife was bedbound and needed full personal care. The "girls" looked after her as though they were looking after their own parent which I will be eternally grateful for.
There was always smiles on their faces and had a joke or story for my wife. Nothing was too much trouble for them. I would definitely recommend Holywell to anybody who needs a professional and caring set of "girls". I will never be able to thank them enough for all they did to make her comfortable in her last days.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.352)

Overview of Review Score

The Review Score of 9.4 (9.352) out of 10 for Holywell Care Services (Morecambe) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.427 for Holywell Care Services (Morecambe) is calculated as follows: ( (73 Excellents x 5) + (27 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 117 Ratings = 4.427
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Holywell Care Services (Morecambe) is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.925
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Feb 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

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