Holywell Care Services offers quality home care services to elderly people, those with physical disabilities, dementia, eating disorders and others who need some support to live independently in their own home.
The domiciliary care service received a 'Good' rating from Care Quality Commission inspectors in February 2018.
Individuals receiving care and their families told inspectors they had a team of regular carers with whom they had built up good relationships.
Trained,...
Care Provided by Holywell Care Services (Morecambe)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Medication Assistance (Intravenous)
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £25
- Weekly Live-in Care Fees: from £2,100
Contact Holywell Care Services (Morecambe) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Holywell Care Services (Preston and Morecambe)
- Private Owned
Person in charge
- Rudo Gunduza (Registered Manager)
Holywell Care Services (Morecambe) Reviews (36)
Holywell Care Services (Morecambe) has a Review Score of 9.8 (9.764) out of 10, based on 25 reviews in the last 2 years.
Over all time Holywell Care Services (Morecambe) has 36 reviews.
Holywell's have been involved with the care of my grandson for a good couple of years now and I don't know what we would do without their help because they ease so much pressure from off our shoulders, they are easy to talk to and very approachable, my grandson's carer has become like a valuable part of the family and my grandson's absolutely adores her and we have so much trust in her and now my grandson's absolutely adores is safe and sound when in her care. She is very professional, reliable and a lovely friendly lady. We have complete faith and trust in this company
Thank you so much for taking the time to share such a thoughtful and kind review. We are truly grateful for your continued trust and support over the years.
It means a great deal to us to hear how positively our support has impacted your family and, most importantly, your grandson. Knowing that...
The ladies are polite, good communicators, dedicated to their work here and fully trustworthy.
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear your positive comments about the carers who support you. It is reassuring to know that you find them polite, trustworthy, dedicated, and good communicators, and we will certainly share your kind...
Excellent service! The staff are very helpful and friendly. They care and they listen to the specific needs of the individual, and to the concerns from family. Communication is good and response is swift.
Thank you for your kind feedback. We are really pleased to hear that you're happy with the support and communication from the team. We appreciate your trust and will keep doing our best. If you ever need anything, please feel free to get in touch.
They are just simply brilliant in everyday. Right from the office staff to the staff themselves. A big thank you from me. They are really experienced and caring also understanding. Having a professional company makes all the difference.
Thank you so much for your lovely feedback! We're really pleased to hear you're happy with the care and support we've provided. It's great to know that our team, from the office staff to the carers, have made a positive difference. Your kind words mean a lot to us. If you ever need anything else, please don't hesitate to get in touch. Thanks again!
This company are amazing, we work together in giving correct care. They call me to let me know if she needs anything. They go above and beyond the company. I've had dealing with lots of companies but I truly believe this is the best out there.
Thank you so much for your kind words! We truly appreciate your trust in us and are grateful for the opportunity to work together in providing the best care. Communication and going the extra mile are at the heart of what we do, and it's wonderful to hear that our efforts have made a positive...
The staff try very hard to please, but because the management vary the times of my visits, it makes it hard for me as I can't plan my day. I find it difficult to cope as I've had a stroke. However, the staff try their best to come at a time that suits me. Some members of staff are more helpful than others.
Thank you for your feedback. We appreciate your acknowledgement of our staff's efforts and will continue to strive for consistency.
Find all carers very easy to talk to and always keep busy. All the carers are lovely and caring.
That's wonderful to hear! Thank you so much for taking the time to share your experience. We're delighted that our carer has been able to provide you with the respect, kindness, and support you deserve. Your feedback means a lot to us, and we'll be sure to pass along your kind words to our team.
Very satisfactory start to care from Holywell.
Thank you so much for your positive feedback! We're delighted to hear that you had a satisfactory start to your care journey with Holywell. Our team strives to provide exceptional service, and it's great to know that we're meeting your expectations.
The care overall was good but the management was appalling. The carers never stayed for the half an hour morning and night, no longer than 20 minutes were spent with me which is disgraceful considering I am having to pay for the half an hour.
Thank you for taking the time to share your feedback with us. We're glad to hear that you found the care provided to be satisfactory overall. However, we deeply apologise for the inconvenience you feel that has caused. Ensuring that our carers adhere to the allocated time slots is a priority for...
Large turnover of staff. Scheduling is all over the place.
Thank you for taking the time to share your feedback with us. We appreciate your input as it helps us improve our services. Our clients are always our top priority, and we're actively working to address this issue. Rest assured, we are committed to implementing necessary improvements to better meet your needs and expectations. Thank you once again for choosing us.
I have been extremely lucky to have such good carers. They have been amazing ladies who will do anything at all to make my life much easier than it was. Thank you so much.
We will be surely passing on this message to our carers, as they will be delighted to hear about the difference they've made for you. Thank you once again.
Caring carers are very good. Management needs sorting out.
Thank you for taking the time to share your feedback. We're glad to hear that you've had a positive experience with our carers. We're constantly striving to improve our services, and your input is invaluable in helping us achieve that. Your satisfaction is our top priority, and we appreciate your support as we continue to enhance our services.
My wife has dementia, double incontinence and is housebound. She needs help with washing, getting up in the morning and putting to bed at night. She receives this service through Holywell. The two carers who visit twice a day do a wonderful job of this awkward situation, they are kind, considerate, joyful and make my wife smile. Nothing is too much trouble at this difficult time for both of us. To me they are angels, they brighten the house when they are here. A big thank you Holywell!
Thanks indeed for your kind words, we are deeply moved by them. Your appreciation for our carers' dedication and kindness means a lot to us. Ensuring comfort and support for your wife in her challenging circumstances is our utmost priority and we are grateful for the opportunity to make a positive...
Holywell always go the extra mile when needed. I would recommend them to anyone.
It brings us immense joy to hear that your mother is receiving excellent care from our staff. Ensuring the well-being and comfort of our clients...
All the carers are very polite and good at what they do.
We used Holywell from May 2012 until early March 2017 when sadly my wife passed away. The care that she received was exceptional. My wife was bedbound and needed full personal care. The "girls" looked after her as though they were looking after their own parent which I will be eternally grateful for. There was always smiles on their faces and had a joke or story for my wife. Nothing was too much trouble for them. I would definitely recommend Holywell to anybody who needs a professional and caring set of "girls". I will never be able to thank them enough for all they did to make her comfortable in her last days.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 February 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (3)
- Posted: Monday 30 Dec 2024Background of the Service Holywell Care Services is a CQC-registered domiciliary care provider, authorized to deliver services under the regulated activities of Personal Care and Treatment of Disease, Disorder, or...
- Posted: Monday 30 Dec 2024We are thrilled to introduce Treatment of Disease, Disorder, or Injury (TDDI) as a new strand of our comprehensive care services. At Holywell Care Group, we go beyond basic support...
- Posted: Thursday 19 Dec 2024Holywell Care Group based in Lancashire held its first ever Graduation ceremony on the 29th November 2024, to celebrate the outstanding achievements of its Health and Social Care Staff who...
Awards / Recognitions (1)
- Recipient: Holywell Care Services (Preston and Morecambe)Date: Monday 17 Mar 2008
Meet the Team (0)
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Frequently Asked Questions about Holywell Care Services (Morecambe)
How many Carers does Holywell Care Services (Morecambe) employ?
Holywell Care Services (Morecambe) employs 90 carers.
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