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Home Instead (Oxford)

Dartford House, Two Rivers Industrial Estate, Station Lane, Witney, Oxfordshire OX28 4BL
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Home Instead (Oxford), Witney
Home Instead (Oxford), Witney
Home Instead (Oxford), Witney

Home. There’s no place like it!

It can be overwhelming, wondering where to start when first considering care for a loved one. Home Instead, Oxford are here to help; here to provide the support needed for loved ones to stay safe at home without losing any personal freedom - leaving family members happy and confident that their loved ones are enjoying the highest standards of care.

Carers offer a wide range of...  

Care Provided by Home Instead (Oxford)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Prices available on request

All prices are on a per hour basis, additional fees may apply.

Contact Home Instead (Oxford) to get a personalised quote:

Good to Know

Group / Owner

Person in charge

  • Eve Macey-Norris(General Manager)

Home Instead (Oxford) Reviews (44)

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9.7

Home Instead (Oxford) has a Review Score of 9.7 (9.690) out of 10, based on 14 reviews in the last 2 years. Over all time Home Instead (Oxford) has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from Gill (Daughter of Client) published on 12 January 2018 Submitted via Website•
Overall Experience

We have been very pleased with the care provided. My mother is not always happy with new situations and people but she very quickly took to her personal carer and has been very positive about having this help. She has been particularly pleased with how hard-working and flexible the care has been and she looks forward to the visits.

Obviously, we have been very happy about this, and also by how easy it has been to contact Home Instead and how quickly any queries have been answered and dealt with. The service has been completely reliable, including over the Christmas season.

↩Reply from Lauren Livingstone, Care Manager at Home Instead (Oxford)

Hi Gill, thank you for responding so quickly to the review. We work really hard, no matter what the season to ensure that we continue to provide continuity and great care to the people we support. I hope that your Mother and her Caregiver continue to build their relationship. If you need anything at all, please do let me know. Lauren.

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Review from Jill D (Client / Service User) published on 4 October 2017 Submitted via Postal Card•
Overall Experience

We have found the carers to be both friendly, having time to talk to us, and efficient. They take a personal interest in us and grasp the situation each visit quickly. Their communication is good and once they get to know us, they now use their initiative to help us.

Overall we are pleased to have them and could not have managed without them!

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Review from Anne P (Sister of Client) published on 5 September 2017 Submitted via Postal Card•
Overall Experience

Home Instead has been a lifeline to our family. The care has been professional and reliable. My sister has been treated with dignity and respect throughout. The care has been flexible, responding to the changing needs, with a eye for what is required. The carer is seen as a friend as much as a carer.

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Review from Lindsey T (Daughter of Client) published on 11 August 2017 Submitted via Postal Card•
Overall Experience

I can recommend Home Instead Senior Care (Oxford) - the care my mother has received has been outstanding from both the caregivers who are well matched and provide kind, thoughtful, reliable and professional care and the office team who communicate well, letting me know in advance of any changes in the schedule and are responsive to any queries I have. Most importantly, my mother is happy and we (her family) are confident that the care she receives enables her to live well at home independently - Thank you!

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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 September 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Home Instead (Oxford).

Awards / Recognitions (10)

  • 29 May 2026Recipient: Home Instead
  • 30 May 2025Recipient: Home Instead
  • 31 May 2024Recipient: Home Instead

Accreditations

There are no accreditations posted yet for Home Instead (Oxford).

Meet the Team (11)

Othman Cole
Othman ColeJob Title:Managing DirectorJoined: 2022

Home Instead is not just a business to me, but a key component in supporting our elderly community. My personal mission is to touch as many people's lives as I can on this journey as a Home Instead owner.

Eve Macey-Norris
Eve Macey-NorrisJob Title:General ManagerJoined: 2022

I joined Home Instead in 2022 as the General Manager, having worked in similar roles for a luxury retirement village and a private Therapeutic Clinic. When I'm not in the office, I'm usually found at home on our Cotswold farm, gardening & enjoying long dog walks.

Josh Jureczko
Josh JureczkoJob Title:Care ManagerJoined: 2025

Josh joined Home Instead as a Care Manager in January 2025.

Robyn Taylor
Robyn TaylorJob Title:Head of People ExperienceJoined: 2016

I started with Home Instead in 2016 as an Administrator and have progressed in that time to the Head of People Experience across Swindon & Oxford.

Outside work, I love travelling and spending time with my family.

Anna Bailey
Anna BaileyJob Title:Deputy ManagerJoined: 2016

I joined Home Instead in 2016 as the Admin Assistant, moving up to Staff Coordinator in 2017 and am now the Deputy Manager. I live in Marcham with my two children and my partner, and in our spare time, we enjoy going out and about, making memories.

Donna Underhill
Donna UnderhillJob Title:Client Services CoordinatorJoined: 2017

I joined Home Instead in January 2017 as maternity cover and was appointed to my current role in March 2018. I have previously worked in the NHS and have a passion for ensuring that my clients receive the best care and support possible.

Jemma Carmichael
Jemma CarmichaelJob Title:Client Services CoordinatorJoined: 2022

I love supporting our clients and their families to remain, happy, healthy & independent in their own homes. My role is to work alongside our Care Professionals to support them & also liaise with families and clients to organise their care packages.

Chloe Clarkson
Chloe ClarksonJob Title:TrainerJoined: 2024

I joined Home Instead in 2024 as a Client Services Supervisor and am now the Trainer across Oxford, Swindon and Thornbury.

Lucy Shurey
Lucy ShureyJob Title:Recruitment CoordinatorJoined: 2020

I started with Home Instead in January 2020 and I love being able to find quality Care Professionals to join our team and support our clients. Outside of work, I enjoy travelling and getting to experience new places.

Susan Bird
Susan BirdJob Title:Operations SupportJoined: 2021

My career has been in the health and social care sector, having trained to be a paediatric nurse and spent nearly ten years in ITU at Great Ormond Street Children’s Hospital in London. I live in Witney with my husband and three sausage dogs Arthur, Libby and Russel.

Chris Jones
Chris JonesJob Title:Operations AssistantJoined: 2023

I joined Home Instead in November 2023 as the Operations Assistant working across both Swindon and Oxford offices. I have a background in HR and administration and love spending time on cruises with my sister!

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