Home Instead (Guildford & Woking)

Sarah, the Managing Director, and super-woman of Home Instead Guildford & Woking. Everyone that knows Sarah knows she pours her heart and soul into the franchise, and it certainly pays off!

Here’s an excerpt from Sarah:

“Giving back to a community where so many desperately need our help and just need that extended family feeling has embraced everything I feel passionate about outside work. I have always felt that enveloping the family culture is really important. Watching your children grow, becoming young adults and then making families of their own gives you a sense of pride and contentment and extending this feeling to our clients, expands my very rooted family traditions. There will always be trials and tribulations in families but to encourage that unity is the ethos of Home Instead and I am incredibly lucky to be part of it.”

Vicki started her career at Home Instead as a Care Professional in 2016 before joining the office as a Care Team Administrator in January 2021, where she progressed to a Field Supervisor of the Guildford and Horsley areas, followed by a progression to Head of Care Professional Experience. In April 2022, Vicki was promoted to Deputy Care Manager, where she oversees the compliance and daily management of our care professionals and clients. Vicki progressed to Care Manager, and in June 2025, she progressed again to Group Operations Manager.

Vicki has a Level 5 qualification in Health and Social Care and enjoys learning and progressing her knowledge by completing distance learning courses around her busy home life.

Vicki enjoys volunteering at the local Rugby club as a first aider every weekend where her sons and husband play.

Cristina joined us in June as our Care Manager. She had 18 months away and used to be our Head of Live-in services. She has a wealth of knowledge and is good to have her back at Home Instead

Tammy has thirty years of experience in care, so she is the perfect person for mentoring and supporting our new Care Professionals at the start of their journey. She first joined Home Instead as a Field Care Supervisor and was then promoted to Head of Training. She leads our Insight training sessions for new members of the team and can be contacted for any refresher training that may be needed by active Care Pros. Tammy progressed to Head of Live-in, and in June 2025, she became Deputy Care Manager of Live-in.

Tammy is a rugby fanatic – you’ll often see her sipping her coffee in her favourite ‘crazy rugby lady’, which she says sums her up pretty well!

Caroline joined the Home Instead Guildford & Woking team as a Care Professional back in 2015 and has provided amazing care for some of our clients over the years. Her experience makes her a natural addition to our Field Care Supervisor team.

Rich was a Care Professional with us for over 2 years. Before working for Home Instead, he was a graphic designer for over 20 years and has come into the office to run our Advertising and Social Media campaigns. He loves his football and still tries to play on 5-a-side. In June 2025, he became our Digital Marketing Officer.

My name is Izzy, I joined Home Instead as a Care Professional in March last year and I absolutely loved visiting my regular clients. I have now moved into the office and work as a Care Coordinator, which I am also loving too. In my spare time I am kept busy by my little boy, we love going to the park and out for walks to see trains.

Dawn works with Izzy getting the schedules ready for Care Professionals and Clients. A challenging job, but she is a natural.

Cassidy is a vital part of the Care Team. She helps look after all our Care Professionals and Clients.

Anna is a vital part of the Care Team. She helps look after all our Care Professionals and Clients.

Helen is our Recruitment Coordinator making sure we have enough Care Professionals to look after our fantastic clients.

Mandy joined the team as a Care Professional and after being referred to us she then joined the office team as a Field Care Supervisor. As a member of the Field Care Supervisor team, Mandy is responsible for overseeing the day-to-day care of our clients. Mandy is now the Compliance Supervisor and makes sure all our paperwork and compliance is up to date.

Michelle joined Home instead as a Care Pro in June 2021, although she only lasted 24 hours as a Care Pro before being called into the office by Sarah Daly. This was to offer Michelle the opportunity to join our Scheduling department.

Michelle really enjoys the role whilst also looking after all the office plants. When not working Michelle enjoys time with her Dog, Liam who also likes to visit the office when he can. Michelle is now our Front of House and welcomes all our guests and Care Professionals when they come into the office.