I can't praise AcreCare enoughSue(Daughter of Client/Service User)
We are so lucky to have them and so grateful for what they do.Sue(Daughter of Client/Service User)
I can't praise AcreCare enoughSue(Daughter of Client/Service User)
We are so lucky to have them and so grateful for what they do.Sue(Daughter of Client/Service User)
AcreCare Ltd provides home care services to Sussex with one simple aim, which is to enhance the overall quality of life for all its clients. Led by a management team with over 70 years' experience in the care sector, clients can rest assured they have the knowledge and skills to respond to any situation.
Committed to putting each client's needs first, all staff are professionally trained to provide the highest standards...
AcreCare Ltd provides home care services to Sussex with one simple aim, which is to enhance the overall quality of life for all its clients. Led by a management team with over 70 years' experience in the care sector, clients can rest assured they have the knowledge and skills to respond to any situation.
Committed to putting each client's needs first, all staff are professionally trained to provide the highest standards of care. Whatever the need you or a loved one may need, AcreCare can provide a reliable and flexible service.
All care services are tailored to the individual. The extensive range of home care support includes personal care, domestic care such as cleaning and housework as well as meal preparation and feeding.
Care Provided by AcreCare Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
15 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Shopping Service / Errands
•Specialist Care Needs
Stoma Care
Catheter Care
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£29 - £31
Weekly Live-in Care
£1,950 - £2,100
Contact AcreCare Ltd to get a personalised quote:
Fees vary based on specific requirements. Please enquire for more information.
The price(s) shown are provided by the agency. Contact AcreCare Ltd for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Home Consultation of AcreCare LtdUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 4:00 PM)If you would like to discuss your care or support needs please contact us and we are happy to arrange a mutually convenient time to visit you, we can discuss what you may need or just point you in the right direction, you are more than welcome to have either a family member or friend with you who can support you. A formal assessment will either be completed at the same time, or if you would like to arrange for a member of staff to come back.
Review from S N (Client / Service User) published on 18 May 2026 Date of experience: May 2026•Submitted via Website•
Overall Experience
Very efficient, caring, kind team. Everyone very friendly and supportive. Will miss them all. As only used for less than 0 mins each evening, found it expensive, but appreciated the support from all the carers.
Very efficient, caring, kind team. Everyone very friendly and supportive. Will miss them all. As only used for less than 0 mins each evening, found it expensive, but appreciated the support from all the carers.
↩Reply from Katie Kefford, Commercial and Regulatory lead at AcreCare Ltd
Thank you for sharing such kind words about our team. We're truly pleased to know you found everyone caring, friendly and supportive, and it means a great deal that our visits made a positive difference.
We're glad the support provided was helpful and reassuring during the time we were with...
Thank you for sharing such kind words about our team. We're truly pleased to know you found everyone caring, friendly and supportive, and it means a great deal that our visits made a positive difference.
We're glad the support provided was helpful and reassuring during the time we were with you.
You will be missed as well, and we wish you all the very best moving forward. If you ever need us again, we're here for you.
Staff
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Value for Money
Review from Danielle B (Great-Niece of Client) published on 10 March 2026 Date of experience: February 2026•Submitted via Website•
Overall Experience
After my aunt being apprehensive about coming out of a care home and going home, she is more than happy with acre care. She thanks my mum and I all the time for advising to have acre care. They are all really efficient and we feel very happy leaving her in their care. Nothings too much trouble and...
After my aunt being apprehensive about coming out of a care home and going home, she is more than happy with acre care. She thanks my mum and I all the time for advising to have acre care. They are all really efficient and we feel very happy leaving her in their care. Nothings too much trouble and there is always clear communication. Always happy to help us with anything.
Thank you Emma, Keri and carers.
↩Reply from Emma McCrory, Homecare Manager at AcreCare Ltd
Thank you so much for sharing such a heartfelt review. It means a great deal to hear that your aunt has settled so well and feels happy, supported, and confident with her care.
The team and all the carers will be delighted to know their support has made such a positive difference. Knowing that...
Thank you so much for sharing such a heartfelt review. It means a great deal to hear that your aunt has settled so well and feels happy, supported, and confident with her care.
The team and all the carers will be delighted to know their support has made such a positive difference. Knowing that our communication, care, and reliability give your aunt and your family peace of mind means a great deal to us.
Thank you again for taking the time to share your experience - its genuinely appreciated.
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Review from Ian M (Son-in-law of Client) published on 17 February 2026 Date of experience: January 2026•Submitted via Website•
Overall Experience
Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is...
Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.
↩Reply from Emma McCrory, Homecare Manager at AcreCare Ltd
Thank you very much for your positive review. We truly appreciate your kind words and are delighted that you're happy with the service we provide.
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Review from K P (Daughter of Client) published on 12 February 2026 Date of experience: February 2026•Submitted via Website•
Overall Experience
We are incredibly grateful to AcreCare who have looked after my father ever since he first moved to Sussex with relatively conplex medical and care needs. They helped to keep him and Mum living (out of a home) which is of huge importance to us all.
The carers are:
- Excellent in communication...
We are incredibly grateful to AcreCare who have looked after my father ever since he first moved to Sussex with relatively conplex medical and care needs. They helped to keep him and Mum living (out of a home) which is of huge importance to us all.
The carers are: - Excellent in communication and keeping me updated - Incredibly caring and genuine - In particular there are some very experienced and knowledgeable staff with a wealth of prior experience to support their care abilities. - Kind and patient with my Mum (who has dementia and a short fuse as an 80yr old full time carer) - Diligent in escalating health issues
- Flexible in managing different requests and support needs including social and respite arrangements.
Thank you!
↩Reply from Emma McCrory, Homecare Manager at AcreCare Ltd
Thank you, we really appreciate you taking the time to share your feedback - your support and kind words mean so much to us and our team.
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No Rating
Review from Anthony G (Son of Client) published on 7 January 2026 Date of experience: August 2025•Submitted via Website•
Overall Experience
we are so happy about having the care for my mum every day ( 4 Times a day ) all the carers are so friendly and caring and always happy and we see them as extra family members thanks you. And they go the extra mile. They are very good to my mum. Thank you.
we are so happy about having the care for my mum every day ( 4 Times a day ) all the carers are so friendly and caring and always happy and we see them as extra family members thanks you. And they go the extra mile. They are very good to my mum. Thank you.
↩Reply from Emma McCrory, Homecare Manager at AcreCare Ltd
Thank you for your review. We are so pleased to hear that our visits are enjoyable and we are making a difference.
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Review from D L (Daughter of Client) published on 10 April 2025 Date of experience: March 2025•Submitted via Postal Review Card•
Overall Experience
Acre Care have looked after my Mum for the last 3 years. I cannot praise them highly enough! My Mum is more than pleased with the care that she receives. She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend...
Acre Care have looked after my Mum for the last 3 years. I cannot praise them highly enough! My Mum is more than pleased with the care that she receives. She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.
↩Reply from Emma McCrory, Homecare Manager at AcreCare Ltd
Thank you for your kind words. We are so pleased to hear that our visits are enjoyable and we are making a difference.
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Review from Virginia M (Client / Service User) published on 7 April 2025 Date of experience: March 2025•Submitted via Postal Review Card•
Overall Experience
The staff are most proactive and supportive. They ensure that my needs are anticipated, without being intrusive.
The staff are most proactive and supportive. They ensure that my needs are anticipated, without being intrusive.
↩Reply from Emma McCrory, Homecare Manager at AcreCare Ltd
Thank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that we are supporting you well.
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Review from Denise R (Daughter of Client) published on 27 February 2025 Date of experience: November 2024•Submitted via Website•
Overall Experience
My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.
The 2 ladies who do this are so lovely, it's like extended family,...
My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.
The 2 ladies who do this are so lovely, it's like extended family, I'm so grateful for finding this.
↩Reply from Emma McCrory, Homecare Manager at AcreCare Ltd
Thank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that Dad enjoys our visits and that we are part of the family.
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Review from Roz C (Daughter of Client) published on 17 January 2025 Date of experience: December 2024•Submitted via Website•
Overall Experience
I have found your staff to be kind, friendly and efficient in helping my mum. They are all very knowledgeable about her needs and keep us updated with any concerns. I am particularly thankful for the attention taken to choosing outfits for my mum; it has made her smile when we comment on how nice...
I have found your staff to be kind, friendly and efficient in helping my mum. They are all very knowledgeable about her needs and keep us updated with any concerns. I am particularly thankful for the attention taken to choosing outfits for my mum; it has made her smile when we comment on how nice she looks. Mum is starting to recognise her regular carers, which is helping with her memory.
I have found communication with your office excellent and your speedy responses to any emails or calls have certainly made life a good deal easier for all my family. My sister and I really appreciate the care that you take.
↩Reply from Callie Mason, Marketing Manager at AcreCare Ltd
Thank you so much for taking the time to write a review and for your kind words. We pride ourselves on the small details that make a big difference so it's lovely to hear that they are making your mum smile. Kind regards.
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Review from Sally S (Daughter-in-law of Client) published on 24 September 2024 Date of experience: September 2024•Submitted via Website•
Overall Experience
We started using AcreCare a year ago when we needed to find care quickly for my father-in-law, following a short stay in hospital. We were very concerned for his health at the time and the team have worked with us to provide the care needed for a complete recovery. They always try, whenever...
We started using AcreCare a year ago when we needed to find care quickly for my father-in-law, following a short stay in hospital. We were very concerned for his health at the time and the team have worked with us to provide the care needed for a complete recovery. They always try, whenever possible, to ensure he has the same regular carers, meaning they have built a relationship with him and he always sees a familiar, friendly face. Everyone is incredibly kind, understanding and empathetic, including the office team and they have always managed to adapt to fulfil last minute requests. Communication is excellent, both with the manager and the office and we have online access to the carer's notes after every visit. We feel they genuinely care about my father-in-law's needs and wellbeing and we are immensely reassured to know that he is in safe hands when we can't be with him.
I wouldn't hesitate to recommend AcreCare to anyone seeking at home care for their loved one.
↩Reply from Emma McCrory, Homecare Manager at AcreCare Ltd
Thank you for your excellent feedback. Happy to be of a great help to you and your family. Many Thanks.
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Review from Donna C (Daughter of Client) published on 19 September 2024 Date of experience: September 2024•Submitted via Website•
Overall Experience
All AcreCare staff have been wonderful with my parents. I'm so pleased we chose them to provide care for my father. They are professional, caring, helpful and friendly without exception. My mother values their support and my father looks forward to seeing the carer's smiling face each morning.
All AcreCare staff have been wonderful with my parents. I'm so pleased we chose them to provide care for my father. They are professional, caring, helpful and friendly without exception. My mother values their support and my father looks forward to seeing the carer's smiling face each morning.
↩Reply from Callie Mason, Marketing Manager at AcreCare Ltd
Thank you for your kind words. We are so pleased to hear that our carers are making such a difference for your parents. Kind regards,
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Review from T W (Son of Client) published on 18 September 2024 Date of experience: September 2024•Submitted via Website•
Overall Experience
Continued invaluable care from the AcreCare team for which I'm very grateful. Life would be very different for my dad and the whole family without the help and care AcreCare provide everyday. Thanks!
Continued invaluable care from the AcreCare team for which I'm very grateful. Life would be very different for my dad and the whole family without the help and care AcreCare provide everyday. Thanks!
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Review from Sharon C (Daughter of Client) published on 20 May 2024 Date of experience: May 2024•Submitted via Website•
Overall Experience
I find the homecare very accommodating and caring. The manager is lovely and keeps in regular contact. The carer that visits my dad on a regular basis is lovely and kind. She helps Dad shower chats to him makes him drinks and tidies his flat which she always leaves spotless. I can’t praise her...
I find the homecare very accommodating and caring. The manager is lovely and keeps in regular contact. The carer that visits my dad on a regular basis is lovely and kind. She helps Dad shower chats to him makes him drinks and tidies his flat which she always leaves spotless. I can’t praise her highly enough. I would recommend them to anyone.
↩Reply from Callie Mason, Marketing Manager at AcreCare Ltd
Thank you very much for your review. We are so pleased that you are happy with the care your dad is receiving and that you would recommend us. Many thanks.
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Review from Ian H (Son of Client) published on 8 March 2024 Date of experience: January 2024•Submitted via Website•
Overall Experience
Acre Care have very friendly staff who make Dad's life very comfortable and take him out on trips which he loves. Good regular feedback and suggestions.
Very grateful for the help the whole team are giving.
Acre Care have very friendly staff who make Dad's life very comfortable and take him out on trips which he loves. Good regular feedback and suggestions.
Very grateful for the help the whole team are giving.
↩Reply from Emma McCrory, Homecare Manager at AcreCare Ltd
Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we can be there to support your dad to enjoy his life.
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Review from P T (Son of Client) published on 9 January 2024 Date of experience: December 2023•Submitted via Website•
Overall Experience
What can I say about AcreCare? They have been fantastic in caring for my mum, doing the utmost for her care and well-being and keeping us informed as well as sorting out things for her care . The staff are very caring and friendly.
What can I say about AcreCare? They have been fantastic in caring for my mum, doing the utmost for her care and well-being and keeping us informed as well as sorting out things for her care . The staff are very caring and friendly.
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Review from C P (Daughter of Client) published on 17 October 2023 Date of experience: October 2023•Submitted via Website•
Overall Experience
AcreCare Ltd are clearly a well managed service with excellent staff.
They gave a prompt response providing care for our elderly mother who needed extra help after leaving hospital. She was very impressed with the regular staff who came each day, who were cheerful, caring, and considerate.
AcreCare Ltd are clearly a well managed service with excellent staff.
They gave a prompt response providing care for our elderly mother who needed extra help after leaving hospital. She was very impressed with the regular staff who came each day, who were cheerful, caring, and considerate.
↩Reply from Emma McCrory, Homecare Manager at AcreCare Ltd
Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we could be there to support your mum and help her regain her independence.
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Review from Maxine W (Daughter of Client) published on 1 September 2023 Date of experience: July 2023•Submitted via Website•
Overall Experience
Acre Care has been amazing. They have more than delivered and have adapted to meet my mother's needs. Nothing is too much for them, and I can only thank them for their support and kindness to Mum and to both my sister and me.
This month, we had a terrifying situation where Mum had fallen, and...
Acre Care has been amazing. They have more than delivered and have adapted to meet my mother's needs. Nothing is too much for them, and I can only thank them for their support and kindness to Mum and to both my sister and me. This month, we had a terrifying situation where Mum had fallen, and Acre Care went the extra mile to comfort Mum until the paramedics arrived. I am totally grateful. Thank you.
To all the team, thank you so much - you are brilliant.
↩Reply from Callie Mason, Marketing Manager at AcreCare Ltd
Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we can be there to support your mum and your family.
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Review from Ian C (Son of Client) published on 15 December 2022 Date of experience: December 2022•Submitted via Website•
Overall Experience
AcreCare have great carers and office staff, always available to help and make changes last minute. The Care Planning app is helpful for seeing visit times and carer notes too. I've reviewed before but thought they're worth another 5 stars now!
AcreCare have great carers and office staff, always available to help and make changes last minute. The Care Planning app is helpful for seeing visit times and carer notes too. I've reviewed before but thought they're worth another 5 stars now!
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No Rating
Review from Carole P (Niece of Client) published on 19 October 2022 Date of experience: November 2021•Submitted via Website•
Overall Experience
My 95-year-old uncle has received excellent care. Nothing is too much trouble for Acrecare staff, whatever his problem they take a practical down to earth approach, they are mindful of his needs and dignity at all times. I cannot sing their praises high enough.
My 95-year-old uncle has received excellent care. Nothing is too much trouble for Acrecare staff, whatever his problem they take a practical down to earth approach, they are mindful of his needs and dignity at all times. I cannot sing their praises high enough.
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Review from F W (Daughter of Client) published on 4 May 2022 Date of experience: April 2022•Submitted via Website•
Overall Experience
Carers and managers are always very helpful and prepared to go one step further to make a difference for the client. They are also willing to give unbiased advice. When we’ve needed to make changes they have done so in a timely manner.
Carers and managers are always very helpful and prepared to go one step further to make a difference for the client. They are also willing to give unbiased advice. When we’ve needed to make changes they have done so in a timely manner.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 August 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for AcreCare Ltd.
Meet the Team (4)
Lacey ThomasJob Title Interim Homecare ManagerJoined 2026
More coming on Lacey soon...
Verity ClarkJob Title Deputy ManagerJoined 2026
My journey into the care industry began around six years ago, but in many ways, caring became part of my life before it became my career.
My first...
My journey into the care industry began around six years ago, but in many ways, caring became part of my life before it became my career.
My first real experience of care came from looking after my grandma. Being there for someone I loved and seeing first-hand how important the right support, patience and compassion can be gave me a genuine understanding of what good care means. It was this experience that inspired me to take my first steps into the care industry.
I started my career as a Care Assistant, working directly with people in their own homes and supporting them with their everyday needs. This gave me invaluable experience and taught me that care is about so much more than completing a list of tasks. It is about getting to know the person behind the care plan, understanding what matters to them and helping them maintain as much independence, dignity and choice as possible.
As my experience and confidence grew, I progressed into the role of Care Coordinator. This gave me the opportunity to see another side of the industry and understand just how much work goes on behind the scenes to make sure people receive safe, consistent and person-centred care. It also gave me experience in supporting care teams, coordinating services and dealing with the many different challenges that can arise in care.
I later took some time away from the industry to have my children and focus on my family. Becoming a mum brought a completely new chapter to my life and, when the time was right to return to work, I knew that care was still where I wanted to be.
I returned to Acre Care as a Team Leader, bringing with me not only my previous experience as a carer and coordinator, but also a greater appreciation for the importance of patience, communication and supporting others.
One of the things I value most about my role is being able to support both the people we care for and the carers who are out there every day making a difference. Having started as a carer myself, I understand the realities of the role and how important it is for carers to feel listened to, valued and supported.
Care can be challenging, unpredictable and incredibly busy, but it can also be one of the most rewarding careers. No two days are ever quite the same, and knowing that the work we do can make a genuine difference to someone's quality of life is what makes it worthwhile.
For me, good care will always come back to something very simple: treating every person with the same kindness, dignity and respect that you would want for someone you love.
Sabrina TolhurstJob Title Team LeaderJoined 2006
More coming on Sabrina...
Cheryl ChipperJob Title Care CoordinatorJoined 2024
More coming on Cheryl....
Frequently Asked Questions about AcreCare Ltd
How much does AcreCare Ltd cost?
The agency lists fees between £29 and £31 for hourly visiting care and between £1,950 and £2,100 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does AcreCare Ltd employ?
AcreCare Ltd employs 22 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AcreCare Ltd to verify any information. View our terms and conditions. AcreCare Ltd has an Enhanced Service -what an Enhanced Service includes.
