I can't praise AcreCare enoughSue(Daughter of Client/Service User)

We are so lucky to have them and so grateful for what they do.Sue(Daughter of Client/Service User)


I can't praise AcreCare enoughSue(Daughter of Client/Service User)

We are so lucky to have them and so grateful for what they do.Sue(Daughter of Client/Service User)


AcreCare Ltd provides home care services to Sussex with one simple aim, which is to enhance the overall quality of life for all its clients. Led by a management team with over 70 years' experience in the care sector, clients can rest assured they have the knowledge and skills to respond to any situation.
Committed to putting each client's needs first, all staff are professionally trained to provide the highest standards...
Care Provided by AcreCare Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Nursing / Nurse Led Care
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £29 - £31
- Weekly Live-in Care Fees: £1,950 - £2,100
Fees vary based on specific requirements. Please enquire for more information.
Contact AcreCare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Platinum Care Solutions Group
- Private Owned
Person in charge
- Emma McCrory (Homecare Manager)
AcreCare Ltd Reviews (26)
AcreCare Ltd has a Review Score of 9.7 (9.744) out of 10, based on 12 reviews in the last 2 years.
Over all time AcreCare Ltd has 26 reviews.
Thank you Emma, Keri and carers.
Thank you so much for sharing such a heartfelt review. It means a great deal to hear that your aunt has settled so well and feels happy, supported, and confident with her care.
The team and all the carers will be delighted to know their support has made such a positive difference. Knowing that...
Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.
Thank you very much for your positive review. We truly appreciate your kind words and are delighted that you're happy with the service we provide.
We are incredibly grateful to AcreCare who have looked after my father ever since he first moved to Sussex with relatively conplex medical and care needs. They helped to keep him and Mum living (out of a home) which is of huge importance to us all.
- Excellent in communication and keeping me updated
- Incredibly caring and genuine
- In particular there are some very experienced and knowledgeable staff with a wealth of prior experience to support their care abilities.
- Kind and patient with my Mum (who has dementia and a short fuse as an 80yr old full time carer)
- Diligent in escalating health issues
- Flexible in managing different requests and support needs including social and respite arrangements.
Thank you!
Thank you, we really appreciate you taking the time to share your feedback - your support and kind words mean so much to us and our team.
we are so happy about having the care for my mum every day ( 4 Times a day ) all the carers are so friendly and caring and always happy and we see them as extra family members thanks you. And they go the extra mile. They are very good to my mum. Thank you.
Thank you for your review. We are so pleased to hear that our visits are enjoyable and we are making a difference.
Acre Care have looked after my Mum for the last 3 years. I cannot praise them highly enough! My Mum is more than pleased with the care that she receives. She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.
Thank you for your kind words. We are so pleased to hear that our visits are enjoyable and we are making a difference.
The staff are most proactive and supportive. They ensure that my needs are anticipated, without being intrusive.
Thank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that we are supporting you well.
The 2 ladies who do this are so lovely, it's like extended family, I'm so grateful for finding this.
Thank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that Dad enjoys our visits and that we are part of the family.
I have found communication with your office excellent and your speedy responses to any emails or calls have certainly made life a good deal easier for all my family. My sister and I really appreciate the care that you take.
Thank you so much for taking the time to write a review and for your kind words. We pride ourselves on the small details that make a big difference so it's lovely to hear that they are making your mum smile. Kind regards.
I wouldn't hesitate to recommend AcreCare to anyone seeking at home care for their loved one.
Thank you for your excellent feedback. Happy to be of a great help to you and your family. Many Thanks.
All AcreCare staff have been wonderful with my parents. I'm so pleased we chose them to provide care for my father. They are professional, caring, helpful and friendly without exception. My mother values their support and my father looks forward to seeing the carer's smiling face each morning.
Thank you for your kind words. We are so pleased to hear that our carers are making such a difference for your parents. Kind regards,
Continued invaluable care from the AcreCare team for which I'm very grateful. Life would be very different for my dad and the whole family without the help and care AcreCare provide everyday. Thanks!
I find the homecare very accommodating and caring. The manager is lovely and keeps in regular contact. The carer that visits my dad on a regular basis is lovely and kind. She helps Dad shower chats to him makes him drinks and tidies his flat which she always leaves spotless. I can’t praise her highly enough. I would recommend them to anyone.
Thank you very much for your review. We are so pleased that you are happy with the care your dad is receiving and that you would recommend us. Many thanks.
Very grateful for the help the whole team are giving.
Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we can be there to support your dad to enjoy his life.
What can I say about AcreCare? They have been fantastic in caring for my mum, doing the utmost for her care and well-being and keeping us informed as well as sorting out things for her care . The staff are very caring and friendly.
They gave a prompt response providing care for our elderly mother who needed extra help after leaving hospital. She was very impressed with the regular staff who came each day, who were cheerful, caring, and considerate.
Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we could be there to support your mum and help her regain her independence.
They have more than delivered and have adapted to meet my mother's needs.
Nothing is too much for them, and I can only thank them for their support and kindness to Mum and to both my sister and me.
This month, we had a terrifying situation where Mum had fallen, and Acre Care went the extra mile to comfort Mum until the paramedics arrived. I am totally grateful. Thank you.
To all the team, thank you so much - you are brilliant.
Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we can be there to support your mum and your family.
AcreCare have great carers and office staff, always available to help and make changes last minute. The Care Planning app is helpful for seeing visit times and carer notes too. I've reviewed before but thought they're worth another 5 stars now!
My 95-year-old uncle has received excellent care. Nothing is too much trouble for Acrecare staff, whatever his problem they take a practical down to earth approach, they are mindful of his needs and dignity at all times. I cannot sing their praises high enough.
Carers and managers are always very helpful and prepared to go one step further to make a difference for the client. They are also willing to give unbiased advice. When we’ve needed to make changes they have done so in a timely manner.
I have found AcreCare Ltd to be very caring. The carers are very reliable and have a good rapport with my 95-year old mother. They have on several occasions gone beyond what has been expected from them. The support from the office is also very good and any queries I have had have been dealt with promptly and efficiently. Their communication with me about anything they are concerned about is also speedy. All the staff that I have had any contact with from the manager to the individual carers have been friendly but professional. I would not hesitate to recommend AcreCare Ltd to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 August 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for AcreCare Ltd.
Awards / Recognitions (4)
- Recipient: Platinum Care Solutions GroupDate: Friday 30 May 2025
- Recipient: Platinum Care Solutions GroupDate: Friday 31 May 2024
- Recipient: Platinum Care Solutions GroupDate: Wednesday 31 May 2023
Meet the Team (1)
As a Care Coordinator at Acre Care, my role is centred around the vital task of scheduling care services for our clients on a weekly basis. My commitment to this role is driven by a profound dedication to ensuring that each and every service user receives the highest standard of care possible.
I understand the paramount importance of consistency in our services, not only to meet the expectations of our clients but also to maintain the job satisfaction and morale of our dedicated staff. I joined the Acre Care team in 2020, and since then, I've been devoted to the mission of providing exceptional care services to those who rely on us.
Frequently Asked Questions about AcreCare Ltd
How many Carers does AcreCare Ltd employ?
AcreCare Ltd employs 22 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AcreCare Ltd to verify any information. View our terms and conditions. AcreCare Ltd has an Enhanced Service - more info.