Home Care Providers Owned by Platinum Care Solutions Group

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Platinum Care Solutions Group
With their wealth of knowledge and expertise in the home care sector, Acre Care offer high quality home care services across West Sussex for a vast range of needs and requirements.

Their specialised team help people continue to live as independently as they can through their dedication to delivering care that is completely bespoke to each individual. Acre Care's professional care givers are able to offer day and night sit ins, end of life care, live-in care, dementia care and everything in between, following carefully designed care plans which account for each person's unique needs and preferences. All team members are also DBS checked and receive comprehensive training to ensure they are competent and confident in delivering care to all service users regardless of their needs and circumstances.

Platinum Care Solutions Group Locations (4)

4 Home Care Providers owned by Platinum Care Solutions Group
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Acre Care Homecare
25 Queensway, Bognor Regis PO21 1QN 
"All the staff at Acre Care are absolutely amazing. I couldn't ask for better carers for my mum. I trust mums carers implicitly. Mums loves…"   Read all 40 reviews
  • Visiting Care from £29 / hour
  • Live-in Care from £1,950 / week

Acre Care Homecare have almost 20 years' experience of delivering home care services centred around respect, dignity and kindness. This is achieved through a dedicated and experienced team, attentive ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
AcreCare Ltd
4 Station Parade, Tarring Road, Worthing BN11 4SS 
"After my aunt being apprehensive about coming out of a care home and going home, she is more than happy with acre care. She thanks my mum…"   Read all 26 reviews
  • Visiting Care from £29 / hour
  • Live-in Care from £1,950 / week

AcreCare Ltd provides home care services to Sussex with one simple aim, which is to enhance the overall quality of life for all its clients. Led by a management team with over 70 years' experience in ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Platinum Care Solutions
6 Russell Buildings, 86 West Street, Portchester, Fareham PO16 9UL 
"Superb service. Kind, considerate, helpful. Nothing too much trouble. Perfect timekeeping. Wonderful management team at the office - so…"   Read all 62 reviews
  • Visiting Care from £24.50 / hour
  • Live-in Care from £1,950 / week

“Making lives better” Platinum Care Solutions supports people to live independently either in their own home or in a residential setting. With 20 years’ experience across Hampshire and West ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Safe Harbour Homecare Ltd
Park House, Park Road, Petersfield GU32 3DL 
"I enjoy seeing the carers and look forward to the visits. They are all so helpful and kind and have the right attitude for dealing with the…"   Read all 23 reviews
  • Visiting Care from £27 / hour
  • Live-in Care from £1,950 / week

Safe Harbour Homecare is a domiciliary care provider, giving clients across East Hampshire the chance to continue living independently and with dignity in their own homes. Experienced, skilled ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Platinum Care Solutions Group Reviews (151)

9.7

Platinum Care Solutions Group has a Group Review Score of 9.7 (9.738) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Platinum Care Solutions Group must have a Review Score.

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Review of

Acre Care Homecare

from Emma M (Daughter of Client) published on 12 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Acre Care are absolutely amazing. I couldn't ask for better carers for my mum. I trust mums carers implicitly. Mums loves them and they love her. Mum looks forward to seeing her carers every day. We can't thank acre care enough for looking after our mum.
Reply from Monika Gzara, TBC at Acre Care HomecareThank you very much for your kind words Emma, we really appreciate it.
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Review of

Platinum Care Solutions

from R H (Daughter of Client) published on 10 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Superb service. Kind, considerate, helpful. Nothing too much trouble. Perfect timekeeping. Wonderful management team at the office - so very helpful and supportive.
Reply from Katie Kefford, Commercial and Regulatory lead at Platinum Care SolutionsThank you so much for your wonderful feedback. We're delighted to hear that you've experienced such kind, reliable, and supportive care from our team. Knowing that our timekeeping, communication, and office support make a positive difference truly means a lot to us.

We greatly appreciate you taking the time to share your experience - Platinum Care Solutions Group
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Review of

AcreCare Ltd

from Danielle B (Great-Niece of Client) published on 10 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
After my aunt being apprehensive about coming out of a care home and going home, she is more than happy with acre care. She thanks my mum and I all the time for advising to have acre care. They are all really efficient and we feel very happy leaving her in their care. Nothings too much trouble and there
is always clear communication. Always happy to help us with anything.
Thank you Emma, Keri and carers.
Reply from Katie Kefford, Commercial and Regulatory lead at AcreCare LtdThank you so much for sharing such a heartfelt review. It means a great deal to hear that your aunt has settled so well and feels happy, supported, and confident with her care.

The team and all the carers will be delighted to know their support has made such a positive difference. Knowing that our communication, care, and reliability give your aunt and your family peace of mind means a great deal to us.

Thank you again for taking the time to share your experience - its genuinely appreciated.
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  • Value for Money
Review of

Acre Care Homecare

from Lisa W (Daughter of Client) published on 2 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Acre care provide fantastic care for my elderly mother- all of her care suits her needs and requirements- she is treated with dignity, immense care and kindness- acre care carers go above and beyond for my mum whether it be medical or personal needs- I completely trust all the carers and feel that they
deserve such recognition for an exceptional service they provide- also they support myself immensely especially as I have MH issues - I know that I am never on my own with acre care x
Reply from Monika Gzara, TBC at Acre Care HomecareDear Lisa, thank you very much for your kind words.
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Review of

Platinum Care Solutions

from Daniel M (Husband of Client) published on 2 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Platinum Care Solutions (Portchester) highly enough! Jodie Care Manager & her Team deliver an excellent service. All of the Care Professionals in the field who looked after my Wife from February 25 to December 25 were simply amazing. From a care profession point of view and all the
way to friendly support to all of the family. I am truly thankful to Mandy, Jane & Rebecca et al. for all of their efforts, dedication and hard work. An extremely well led and caring Team! Thank you All
Reply from Katie Kefford, Commercial Manager at Platinum Care SolutionsThank you so much for taking the time to share your experience. We are truly grateful for your kind words. It means a great deal to Jodie, our Registered Manager, and to the entire team to know that the care and support provided to your wife and to your family, made a positive difference during such an important time.

Mandy, Jane, Rebecca and all of our Care team will be deeply touched by your appreciation of their dedication, compassion and hard work. We are incredibly proud of the way they consistently deliver high-quality, person-centered care.

Thank you again for your trust in us. It has been a privilege to support your family.
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Review of

Acre Care Homecare

from Karen C (Friend of Client) published on 18 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank Acre Care in Bognor Regis enough for the service they have provided over the last 6 months to a 92 year old dear friend of ours. Everyone involved has been kind, professional and knowledgeable, from the management staff in the office to to the home carers. They have been most accommodating
of any changes we required to the level of care and promptly provided what we required. They have given myself and my husband peace of mind and supported us every step of the way, we couldn't have coped without them. I wholeheartedly recommend Acre Care to everyone.
Reply from Monika Gzara, TBC at Acre Care HomecareDear Karen, thank you for taking the time and for your kind words.
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Review of

AcreCare Ltd

from Ian M (Son-in-law of Client) published on 17 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported
and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you very much for your positive review. We truly appreciate your kind words and are delighted that you're happy with the service we provide.
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  • Value for Money
Review of

AcreCare Ltd

from K P (Daughter of Client) published on 12 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We are incredibly grateful to AcreCare who have looked after my father ever since he first moved to Sussex with relatively conplex medical and care needs. They helped to keep him and Mum living (out of a home) which is of huge importance to us all.


The carers are:
- Excellent in communication and

keeping me updated
- Incredibly caring and genuine
- In particular there are some very experienced and knowledgeable staff with a wealth of prior experience to support their care abilities.
- Kind and patient with my Mum (who has dementia and a short fuse as an 80yr old full time carer)
- Diligent in escalating health issues
- Flexible in managing different requests and support needs including social and respite arrangements.


Thank you!

Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you, we really appreciate you taking the time to share your feedback - your support and kind words mean so much to us and our team.
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  • Treated with Dignity
  • Value for Money
Review of

Acre Care Homecare

from T N (Daughter of Client) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
For the last 15-16 months Monika and her team at Acre care have been looking after my my mother. They have been outstanding and the care they provide for my mother is none short of amazing. They not only support my mother but they also make sure I'm ok aswell. They have become family to us. With out
their support I'm not sure how I would of coped. Me and my sister are forever grateful for everything they do, and I personally can't thank them enough. The carers are always on time, dressed professionally, well polite and mannered. And if they are running late, both myself and my sister are kept updated. The communication with the office staff is fantastic, no matter what they are always at the end of the phone to help us if we need it. And for that I'm an truly grateful.
Reply from Katie Kefford, Commercial and Regulatory lead at Acre Care HomecareThank you for such a heartfelt and generous review. It's truly wonderful to hear how much the team have meant to you, your sister, and your mother over the past 15-16 months. Knowing that their care has brought comfort, consistency, and genuine companionship - and that they've supported you as much as your mum - means a great deal to us.

Your kind words about their professionalism, punctuality, communication, and the warmth they bring into your home will mean so much to everyone involved. We're deeply grateful for the trust you've placed in us and honored to have become a part of your family's journey.

If there's ever anything more you'd like us to know, we're always here to listen.
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Review of

Acre Care Homecare

from Wilf B (Power of Attorney of Client) published on 9 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The Acre Care team from top to bottom have been extremely efficient ; caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone needing this type of service. Long may it continue. 12 out of 10.
Reply from Monika Gzara, TBC at Acre Care HomecareThank you for your kind words, Wilf, it means a lot.
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Review of

Acre Care Homecare

from Lisa A (Daughter of Client) published on 8 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Acre care have been looking after my mum for nearly two years and the agency and the girls have been outstanding and have been a massive support for me and my sister, nothing is ever too much hassle or bother. My mum looks forward to the girls coming in often with a boogie, always a chat and a smile
on their face.
Reply from Katie Kefford, Commercial and Regulatory lead at Acre Care HomecareThank you for sharing such a heartfelt review. It's wonderful to hear that your mum has felt so supported and uplifted over the past two years, and that the team has been a real source of reassurance for you and your sister. Knowing she looks forward to the carers' visits - complete with chats, smiles, and even a little boogie - is exactly the kind of warmth and connection we hope to bring to every home. Your kind words mean a great deal to everyone involved in her care.
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  • Value for Money
Review of

Acre Care Homecare

from Rosalind M (Daughter of Client) published on 6 February 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
A small company that knows their clients and wider family. Cheerful and friendly. Easy to contact. Able to make changes to the care package as needed. Provides continuity of care and reassurance for family members
Reply from Katie Kefford, Commercial and Regulatory lead at Acre Care HomecareThank you for such a thoughtful review. We're really pleased to hear that our team's friendliness, flexibility, and continuity of care have made a positive difference for you and your family. Building strong relationships and being easy to reach are things we truly value, so your feedback means a great deal to us.

If there's ever anything more you'd like us to know about your experience, we're always happy to hear it!
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Review of

Platinum Care Solutions

from A R (Daughter of Client) published on 30 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazed by all the lovely carers. We've had several of them help in the care for my elderly mother and they all do an outstanding job! So kind and caring and do everything we ask of them... and more! If I ever have any questions, they're usually answered within minutes of sending a message
to Management! Definitely 5* all round!
Reply from Olivia Mead, Business Development Manager at Platinum Care SolutionsThank you so much for taking the time to share such kind feedback. We're incredibly proud of our carers and the compassion they show every day, and it means a lot to know your mum has been so well supported. We're also really pleased to hear our management team has been able to help whenever needed. Your words truly mean the world to us.
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  • Value for Money
Review of

AcreCare Ltd

from Anthony G (Son of Client) published on 7 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
we are so happy about having the care for my mum every day ( 4 Times a day ) all the carers are so friendly and caring and always happy and we see them as extra family members thanks you. And they go the extra mile. They are very good to my mum. Thank you.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you for your review. We are so pleased to hear that our visits are enjoyable and we are making a difference.
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Review of

Platinum Care Solutions

from Elizabeth P (Client) assisted by family/friend published on 17 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have not needed care before, and I was reluctant to do so. I need not have worried. All the carers have treated me with dignity, making me feel relaxed and cared for. They enabled me to make progress with my mobility and helped me regain some independence. During October I had medical problems.The
carers were very supportive in getting me treatment from the NHS. I have had lots of tests which I would probably not have received if I hadn't had Platinum Care.
Reply from Olivia Mead, Business Development Manager at Platinum Care SolutionsThank you for your kind words it is much appreciated, we will pass on these comments to the team, thank you once again.
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Review of

Safe Harbour Homecare Ltd

from R M (Son of Client) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum likes most of the carers over the past years. Mum is mistrustful of management visits. Mum is not an easy person to manage so we are pleased that carers are generally tolerant and respectful and cope well with her mishaps.
Reply from Emma McCrory, Homecare Manager at Safe Harbour Homecare LtdThank you for your feedback. Were pleased your mum has had positive experiences with our carers and appreciate your recognition of their patience and professionalism in supporting her.
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Review of

Safe Harbour Homecare Ltd

from D G (Client) published on 1 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy seeing the carers and look forward to the visits. They are all so helpful and kind and have the right attitude for dealing with the elderly.
Reply from Olivia Mead, Business Development Manager at Safe Harbour Homecare LtdThank you for the kind words, I will relay this back to the team.
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  • Value for Money
Review of

Safe Harbour Homecare Ltd

from Christine Y (Client) assisted by family/friend published on 20 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I receive is excellent, the carers are so friendly. It's lovely to see them all. I also enjoy my weekly social visit out. It's lovely to have someone to chat with over a cup of coffee.
Reply from Charlotte Smith, Registered Manager at Safe Harbour Homecare LtdThank you Christine for taking the time to leave us a review. I will pass this over to the team.
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Review of

Safe Harbour Homecare Ltd

from B C (Husband of Client) published on 8 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
All carers are friendly, polite and professional in their care for Jane. They ensure that her needs are met before leaving and although Jane has dementia do not appear to be phased by her fluctuating and mercurial moods and stubbornness
Reply from Charlotte Smith, Registered Manager at Safe Harbour Homecare LtdThank you for taking the time to complete a review. I will pass this over to the carers.
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Review of

Safe Harbour Homecare Ltd

from Lillian Lucy D (Client) assisted by family/friend published on 7 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the current service. Always a pleasure to see them. Happy to help when they are asked to do anything in the house. I look forward to seeing them.
Reply from Charlotte Smith, Registered Manager at Safe Harbour Homecare LtdThank you for the kind words, I will relay this back to the team.
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  • Management
  • Treated with Dignity
  • Value for Money
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Awards / Recognitions (4)

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Frequently Asked Questions about Platinum Care Solutions Group

Costs for home care providers owned by Platinum Care Solutions Group

Average costs for home care provided by Platinum Care Solutions Group by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Platinum Care Solutions Group, based on 4 out of their 4 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £27.38
Live-in Care (weekly) £1,950
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Platinum Care Solutions Group own?

Platinum Care Solutions Group own 4 Agencies.

Which Platinum Care Solutions Group Agencies have the highest review score?

Acre Care Homecare, AcreCare Ltd & Platinum Care Solutions have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Platinum Care Solutions Group to verify any information. View our terms and conditions. Platinum Care Solutions Group has a Platinum Service – more info.