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Home Care Providers Owned by Platinum Care Solutions Group

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9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Platinum Care Solutions Group
With their wealth of knowledge and expertise in the home care sector, Acre Care offer high quality home care services across West Sussex for a vast range of needs and requirements.

Their specialised team help people continue to live as independently as they can through their dedication to delivering care that is completely bespoke to each individual. Acre Care's professional care givers are able to offer day and night sit ins, end of life care, live-in care, dementia care and everything in between, following carefully designed care plans which account for each person's unique needs and preferences. All team members are also DBS checked and receive comprehensive training to ensure they are competent and confident in delivering care to all service users regardless of their needs and circumstances.

Platinum Care Solutions Group Locations (4)

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4 Home Care Providers owned by Platinum Care Solutions Group
Acre Care Homecare

25 Queensway, Bognor Regis PO21 1QN 

10 33 reviews
"My mother is 97yrs old and fiercely independent. After a fall & hip replacement I insisted she had a daily visit from a carer and AcreCare…"   Read all 33 reviews

Acre Care Homecare have almost 20 years' experience of delivering home care services centred around respect, dignity and kindness. This is achieved through a dedicated and experienced team, attentive care to each and every client and a passion for providing… Read more about Acre Care Homecare

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £29 / hour
  • Live-in Care from £1,950 / week
AcreCare Ltd

4 Station Parade, Tarring Road, Worthing BN11 4SS 

9.9 23 reviews
"Acre Care have looked after my Mum for the last 3 years. I cannot praise them highly enough! My Mum is more than pleased with the care that…"   Read all 23 reviews

AcreCare Ltd provides home care services to Sussex with one simple aim, which is to enhance the overall quality of life for all its clients. Led by a management team with over 70 years' experience in the care sector, clients can rest assured they have… Read more about AcreCare Ltd

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £29 / hour
  • Live-in Care from £1,950 / week
Platinum Care Solutions

6 Russell Buildings, 86 West Street, Portchester, Fareham PO16 9UL 

9.9 58 reviews
"My mother was a client of Platinum Care Solutions for over 5 years before moving into residential care at the end of 2024. Over the time…"   Read all 58 reviews

“Making lives better” Platinum Care Solutions supports people to live independently either in their own home or in a residential setting. With 20 years’ experience across Hampshire and West Sussex, they take pride in providing a high-quality service… Read more about Platinum Care Solutions

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £24.50 / hour
  • Live-in Care from £1,950 / week
Safe Harbour Homecare Ltd

Park House, Park Road, Petersfield GU32 3DL 

9.8 18 reviews
"I've been with Safe Harbour now for 6 weeks, I have previously had different carers. I was apprehensive of going with another care company.…"   Read all 18 reviews

Safe Harbour Homecare is a domiciliary care provider, giving clients across East Hampshire the chance to continue living independently and with dignity in their own homes. Experienced, skilled staff offer the added assurance that they will provide… Read more about Safe Harbour Homecare Ltd

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27 / hour
  • Live-in Care from £1,950 / week

Platinum Care Solutions Group Reviews (132)

9.9

Platinum Care Solutions Group has a Group Review Score of 9.9 (9.914) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Platinum Care Solutions Group must have a Review Score.

Overall Experience
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Reviewer Connection to Platinum Care Solutions Group
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Review of

Acre Care Homecare

from M P (Daughter of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is 97yrs old and fiercely independent. After a fall & hip replacement I insisted she had a daily visit from a carer and AcreCare manager gently convinced her of the importance. The girls who came each day were efficient but most of all so caring and friendly, they got mum to actually look
forward to the visit. After three months mums mobility improved sufficiently for her to re-assert her independence no doubt due to the help and support of the care team.
Reply from Monika Gzara, TBC at Acre Care Homecare

Thank you for your feedback, we really appreciate it.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Platinum Care Solutions

from Lyn D (Daughter of Client) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a client of Platinum Care Solutions for over 5 years before moving into residential care at the end of 2024.
Over the time the carers were an absolute godsend to both my mum and myself, not only did they provide mum with an excellent standard of care and daily doses of friendship and
kindness, but they provided me with constant support and mum would definitely have needed to move into residential care a lot sooner if it hadn't been for them.
Mum and I both built good relationships with her carers over the years and I would go as far as saying we now consider her senior carer to be a close family friend who will continue to be a part of mine and mum's lives even though she is no longer her carer.
I would thoroughly recommend Platinum Care Solutions to anyone needing care and support for a loved one in their own home as the staff are amazing and really do go above and beyond, thank you Platinum for everything, I couldn't have cared for mum without you!
Reply from Annette Durrant, Area Manager at Platinum Care Solutions

Thank you for your kind words it is much appreciated, we will pass on these comments to the team, thank you once again.

  • Staff
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  • Treated with Dignity
  • Value for Money
Review of

Safe Harbour Homecare Ltd

from C Y (Client) assisted by family/friend published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Service is excellent. The girls very friendly and efficient.
Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you for the lovely review I will pass on your comments to the staff.

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

AcreCare Ltd

from D L (Daughter of Client) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Acre Care have looked after my Mum for the last 3 years. I cannot praise them highly enough! My Mum is more than pleased with the care that she receives. She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.
Reply from Emma McCrory, Homecare Manager at AcreCare Ltd

Thank you for your kind words. We are so pleased to hear that our visits are enjoyable and we are making a difference.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Acre Care Homecare

from Julian J (Son of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We initially chose Acre Care Provider as they are local and good value for money. We have been impressed by their professionalism in all matters. Although fortunately mum does not need much hands-on care at this stage, we are delighted that her Care Provider arrives every day and carries out reassuring
checks as we do not live locally. Our thanks to all your staff.
Reply from Monika Gzara, TBC at Acre Care Homecare

Thank you for your feedback, we really appreciate it. Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Safe Harbour Homecare Ltd

from D G (Client) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been with Safe Harbour now for 6 weeks, I have previously had different carers. I was apprehensive of going with another care company. Safe Harbour carers are chalk and cheese to the previous carers. It is extremely convenient to have carers arrive on time every day. The other carers turned up
whenever and mucked my daily routine up, without exemption Safe Harbour carers have been wonderful, very consistent, caring and willing to learn. It appears to me, that any jobs that need doing, they accommodate this. They have helped me sort new equipment. I am very happy with the care I receive and so is my family.
Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Oh this is so lovely, I will pass on the comments to the team, thank you for taking the time to review the care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

AcreCare Ltd

from Virginia M (Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are most proactive and supportive. They ensure that my needs are anticipated, without being intrusive.
Reply from Emma McCrory, Homecare Manager at AcreCare Ltd

Thank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that we are supporting you well.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Acre Care Homecare

from Garry K (Son of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm really not sure how much praise would be too much praise.
The care team are second to none.
Not only because of the care they give my mum but also for how stress free it has left me regarding my mums care and wellbeing.
Initially I was apprehensive about strangers going into my mum and assisting
her but that soon melted away when I saw how competent and caring the manager and her amazing care team are.
It's not only about the amazing care they are there to do, its the things that are done that are above and beyond the remit of the care package but ultimately it's that my mum has a rapore with the ladies and feels safe and secure, you really can't ask for more than that.
So thank you acre care most sincerely.
Gk.
Reply from Monika Gzara, TBC at Acre Care Homecare

Thank you for your feedback, much appreciate it.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Platinum Care Solutions

from Greg T (Son of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
"My mother receives care from this wonderful company, and I cannot praise them enough. The staff are incredibly kind, compassionate, and truly go above and beyond in everything they do. When I visit, the house feels warm and welcoming, and it's clear that the carers bring so much joy to my mum's life.
No task is ever too much, and their dedication has made them feel like part of our family. It gives me great peace of mind knowing she is in such good hands. Highly recommend!"
Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you for your kind words. We're so glad you felt a true sense of peace and care - that's exactly what we hope to offer. Your feedback means a lot and reminds us why we do what we do. Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Platinum Care Solutions

from N W (Daughter of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum never expected to need carers but following a very poor hospital experience needed considerable help in order to remain in her home. The staff were reliable and caring and never made her feel she was asking too much. She largely had a familiar set of carers which meant routines and general expectations
were known. She received care from Platinum for just over 3 years but has sadly now died. During her final weeks, the manager made sure that there was a very tight group of her preferred carers to try and make a truly awful time a bit better. For that I will always be grateful. They were also very kind to my sister and I at the time of bereavement, attending her funeral and checking up on us! Extremely kind.
Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for sharing this deeply heartfelt review. We're truly honored to have supported your mum during such a sensitive time. Knowing that she felt cared for and respected means everything to us. Your kind words about our team's reliability, compassion, and presence during her final weeks are genuinely moving. We're also thinking of you and your sister - it was a privilege to be there for you both. Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Platinum Care Solutions

from Susan A (Daughter of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Platinum care solutions are a very professional company. They employ experienced staff who offer exceptional care and support to their client/ service user. They have been visiting my mum for over 2 years now. She is very happy with the support and care she receives, enabling her to live in her own
home independently with carers and family support. They are flexible on what they provide at a competitive price. Mum was reluctant to accept assistance with care , but now she looks forward to their daily visit .
Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you for taking the time to leave a review, we appreciate your kind words.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Platinum Care Solutions

from iain j (Son of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
happy all round with the care given to my mother from the ladies who visit her most mornings for a top to tail wash always reporting to me any rashes or problems. the carers are happy to do things i need done and also
always offering to do more
i like the freedom to adjust times and days if needed
and this is done via office or staff
Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you for your kind words. We are so pleased to hear your feedback!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Platinum Care Solutions

from Valerie P (Sister-in-law of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent and consistent care received for my sister in law.
The last carer to visit her when she was at home saved her life by her prompt action
Care package built up from once a day to five times a day as my sister in law became more disabled
Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we can be there to support your sister in law. Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Platinum Care Solutions

from G H (Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are friendly, helpful and well mannered. Organisation is flexible when needed and billing is timely and accurate.
Would recommend to others requiring this type if service. On recently contacting tbe owner regarding recent price increase she was most helpful in explaining the situation.
Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for taking the time to leave a review. Communication is key for us as a business. Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Platinum Care Solutions

from Mike G (Husband of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been with the service for some time and we formed a relationship with the regular carers which she enjoyed and appreciated towards the end of her life. She came to rely on the carers to assist her with her needs and wants their respect they offered with the sense of humour That was enjoyed
by all went a long way in making her feel comfortable in the last few days of our life I would like to say thank you to those members of staff who attended right up to the end and the support they offered my wife and myself a big thank you
Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we were there to support your lovely wife and make her feel comfortable when receiving care. Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Safe Harbour Homecare Ltd

from L H (Client) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since joining Safe Harbour find their services really good. Rota each user really helpful and time keeping very reliable. Carers very good and helpful.
Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you for your kind words I will pass these on to the staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Safe Harbour Homecare Ltd

from M H (Son of Client) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly, attentive, caring and very patient. They talk to her as a human being.
Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you for your kind words really lovely to hear I will pass on your comments to the staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Safe Harbour Homecare Ltd

from L E (Daughter of Client) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Safe Harbour's swift response to help us care for my father was exactly what we needed. Morning and evening visits organised by their kind and efficient supervisor were just what we needed in caring for Dad.
Every members of the caring team made a tremendous effort to assist Dad especially as his needs
intensified.
The warmth, friendliness and friendliness of the caring team was excellent. We would strongly recommend - Safe Harbour Homecare.
Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you so much for the kind words, I will pass on your comments to our wonderful care staff.

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  • Care / Support
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  • Treated with Dignity
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Review of

AcreCare Ltd

from Denise R (Daughter of Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.
The 2 ladies who do this are so lovely, it's like extended family, I'm
so grateful for finding this.
Reply from Emma McCrory, Homecare Manager at AcreCare Ltd

Thank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that Dad enjoys our visits and that we are part of the family.

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  • Management
  • Treated with Dignity
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Review of

Safe Harbour Homecare Ltd

from K A (Father of Client) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care for my daughter resumed back to normal following the Christmas and New Year. Two carers were back in the swing of things, carrying out their duties to a high standard. They also go above and beyond by helping out domestically. The only thing I would add is that when carers go off sick (which occurred)
there is no one available to take their place. Fortunately, no issues this time.
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Awards / Recognitions (4)

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Frequently Asked Questions about Platinum Care Solutions Group

Costs for home care providers owned by Platinum Care Solutions Group

Average costs for home care provided by Platinum Care Solutions Group by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Platinum Care Solutions Group, based on 4 out of their 4 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £27.38
Live-in Care (weekly) £1,950
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Platinum Care Solutions Group own?

Platinum Care Solutions Group own 4 Agencies.

Which Platinum Care Solutions Group Agencies have the highest review score?

Acre Care Homecare, AcreCare Ltd & Platinum Care Solutions have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Platinum Care Solutions Group to verify any information. View our terms and conditions. Platinum Care Solutions Group has a Platinum Service – more info.