Home Care Providers Owned by Platinum Care Solutions Group

Carers totally sympathetic, thoughtful and caring. They pre-empt needs. Understand my life style.

Cannot speak highly enough of the care given to my mum in final weeks of her life. From the first visit to meet mum and assess her needs until she spent her final days in a nursing home Platinum were outstanding, very professional, reliable care, all the carers who visited mum were attentive and friendly. Thank you so much.

An excellent service from 10-12 wonderful ladies. All kind, caring, respectful and professional. Very friendly genuinely concerned for the client and his wife.

They are a really professional company and friendly, making you at ease knowing that mum was well cared for and in safe hand.

I find the services of Safe Harbour to be excellent in every respect. My only criticism is that they are unable to fulfil all the time slots that I request.

The professionalism, reliability, and genuine compassion shown by every member of the team have been outstanding. We truly appreciate everything you do and couldn't recommend Safe Harbour Homecare highly enough. Thank you for making such a positive difference to our nan's life and to our family.

When Dad needed some extra support later this year, I contacted Platinum Care again and they were responsive at very short notice. They are flexible in approach, and we were able to create care visits bespoke to Dad's needs. They keep me updated on an APP, which gives me reassurance that Dad is being well looked after. My faith in home care has been restored. Thank you Zoe and the team.

Platinum Care from back in early August 2025 have been a great support to my parents, especially our mother. My brother and I live a good distance away and Platinum Care are our support on their 3 visits a day. Each visit is carried out at a very high standard. The app is a great help as its an instant to every visit that is written up on departure. Any concerns they may have I am contacted by the manager. Any medical issues they will complete an eform to allow a doctors home visit from the Health Centre.

I'm happy to recommend Platinum Care.

I have been with Platinum Care, Home Care, on Hayling Island for about 6 weeks so far. I truly cannot praise them enough for the care they have provided me. From first contact, making the arrangements, I have been treated to a high level of friendly professionalism and respect.

I am treated as a person and not a number or a burden. Nothing is too much for them. They genuinely each deserve 10 stars for being super carers.

I am gutted (though thrilled) that PCC has now found me my forever home in Portsmouth and in a few more weeks I will move. I am hoping the Porchester team will be able to take over and continue the excellent service provided by the group.

I would recommend Acre Care.

Acre Care have consistently been there for my Mum who is quite vulnerable now and suffers with anxiety. Monika is great, she always listens to feedback in a productive way, she is never defensive and makes changes straight away if needed. They are kind and professional and Mum is now in a good routine. Particular praise for Katie who has been so brilliant. My Mum takes a long time to trust people but straight from the start Katie was so kind, fun and treated Mum with such dignity that she took to the carers much quicker. Thanks for all your hard work it is greatly appreciated.

Previous years I worked as care support worker for 27 years, I know what excellence is 100% of what I gave and the care staff that meet my needs give excellent care and respect to me, with understanding and patience which is important to anybody who needs friendly dedicated carer, to visit when the carer time is finished, make sure with in the time of going no obstacles in the way of hazards, to the client falling and everything is safe and I receive regular phone calls from the local manager. Am I happy with the service and how I am which pleases me to receive a phone call that the company cares about their clients, makes a huge difference to me as a very satisfied customer and client.

Thanks so much!

Very efficient, caring, kind team. Everyone very friendly and supportive. Will miss them all. As only used for less than 0 mins each evening, found it expensive, but appreciated the support from all the carers.

My dad has been receiving personal care from this company for a while now, and the difference it has made to his daily life is incredible. The carers are patient, respectful, and genuinely kind - they treat him like a person, not a task.

Communication has been excellent, and they always go the extra mile to make sure he's comfortable and supported. It's such a relief knowing he's in safe hands. Truly grateful for the whole team.

We cannot thank the Platinum team enough for their kind and thoughtful care. The whole care team has been brilliant - reliable, friendly, practical and caring. The visits have been on time and the team good company for our relative as they carry out their caring tasks. The management team has also been exceptional- above and beyond to help as needed. Thank you all

Service agents were friendly and helpful. 2 weekly assistant is hard working, friendly, efficient, and offers friendly advice.

Absolutely amazing care providers. The level of care is outstanding. All carers are extremely kind, helpful, caring and compassionate and go above and beyond every time. Personal beliefs are always respected. The carers don't just perform tasks, they truly listen and engage. At the end of every visit the carer will ask my mother if there's anything else she requires. The carers are always very happy, cheerful, well spoken and polite and engage with us as well as my mother. My mother is always pleased to see these lovely carers. They genuinely make her feel happy and relaxed. I can contact management any time of day/evening and get a response pretty much straight away! Nothing is ever a problem! They bend over backwards for us. Thank you for your ongoing care.

I could not have asked for more and I always recommend them when asked.