Home Care Providers Owned by Platinum Care Solutions Group
9.7
Group Review Score
(the average from all locations with a review score)
Platinum Care Solutions Group Locations (4)
Platinum Care Solutions
9.8
60 reviews
6 Russell Buildings, 86 West Street, Portchester, Fareham PO16 9UL
"Absolutely amazed by all the lovely carers. We've had several of them help in the care for my elderly mother and they all do an outstanding…" Read all 60 reviews
“Making lives better” Platinum Care Solutions supports people to live independently either in their own home or in a residential setting. With 20 years’ experience across Hampshire and West Sussex, they take pride in providing a high-quality service… Read more about Platinum Care Solutions
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £24.50 / hour
- Live-in Care from £1,950 / week
Acre Care Homecare
9.8
37 reviews
25 Queensway, Bognor Regis PO21 1QN
"Acre care have been looking after my mum for nearly two years and the agency and the girls have been outstanding and have been a massive…" Read all 37 reviews
Acre Care Homecare have almost 20 years' experience of delivering home care services centred around respect, dignity and kindness. This is achieved through a dedicated and experienced team, attentive care to each and every client and a passion for providing… Read more about Acre Care Homecare
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £29 / hour
- Live-in Care from £1,950 / week
AcreCare Ltd
9.7
25 reviews
4 Station Parade, Tarring Road, Worthing BN11 4SS
"We are incredibly grateful to AcreCare who have looked after my father ever since he first moved to Sussex with relatively conplex medical…" Read all 25 reviews
AcreCare Ltd provides home care services to Sussex with one simple aim, which is to enhance the overall quality of life for all its clients. Led by a management team with over 70 years' experience in the care sector, clients can rest assured they have… Read more about AcreCare Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £29 / hour
- Live-in Care from £1,950 / week
Safe Harbour Homecare Ltd
9.7
23 reviews
Park House, Park Road, Petersfield GU32 3DL
"I enjoy seeing the carers and look forward to the visits. They are all so helpful and kind and have the right attitude for dealing with the…" Read all 23 reviews
Safe Harbour Homecare is a domiciliary care provider, giving clients across East Hampshire the chance to continue living independently and with dignity in their own homes. Experienced, skilled staff offer the added assurance that they will provide… Read more about Safe Harbour Homecare Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £27 / hour
- Live-in Care from £1,950 / week
Platinum Care Solutions Group Reviews (145)
9.7
Platinum Care Solutions Group has a Group Review Score of 9.7 (9.720) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Platinum Care Solutions Group must have a Review Score.
Review of
AcreCare Ltd
from K P (Daughter of Client) published on 12 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are incredibly grateful to AcreCare who have looked after my father ever since he first moved to Sussex with relatively conplex medical and care needs. They helped to keep him and Mum living (out of a home) which is of huge importance to us all.
The carers are:
- Excellent in communication and
keeping me updated
- Incredibly caring and genuine
- In particular there are some very experienced and knowledgeable staff with a wealth of prior experience to support their care abilities.
- Kind and patient with my Mum (who has dementia and a short fuse as an 80yr old full time carer)
- Diligent in escalating health issues
- Flexible in managing different requests and support needs including social and respite arrangements.
- Incredibly caring and genuine
- In particular there are some very experienced and knowledgeable staff with a wealth of prior experience to support their care abilities.
- Kind and patient with my Mum (who has dementia and a short fuse as an 80yr old full time carer)
- Diligent in escalating health issues
- Flexible in managing different requests and support needs including social and respite arrangements.
Thank you!
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you, we really appreciate you taking the time to share your feedback - your support and kind words mean so much to us and our team.
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Review of
Acre Care Homecare
from T N (Daughter of Client) published on 10 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
For the last 15-16 months Monika and her team at Acre care have been looking after my my mother. They have been outstanding and the care they provide for my mother is none short of amazing. They not only support my mother but they also make sure I'm ok aswell. They have become family to us. With out
their support I'm not sure how I would of coped. Me and my sister are forever grateful for everything they do, and I personally can't thank them enough. The carers are always on time, dressed professionally, well polite and mannered. And if they are running late, both myself and my sister are kept updated. The communication with the office staff is fantastic, no matter what they are always at the end of the phone to help us if we need it. And for that I'm an truly grateful.
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Review of
Acre Care Homecare
from Wilf B (Power of Attorney of Client) published on 9 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Acre Care team from top to bottom have been extremely efficient ; caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone needing this type of service. Long may it continue. 12 out of 10.
Reply from Monika Gzara, TBC at Acre Care HomecareThank you for your kind words, Wilf, it means a lot.
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Review of
Acre Care Homecare
from Lisa A (Daughter of Client) published on 8 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Acre care have been looking after my mum for nearly two years and the agency and the girls have been outstanding and have been a massive support for me and my sister, nothing is ever too much hassle or bother. My mum looks forward to the girls coming in often with a boogie, always a chat and a smile
on their face.
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Review of
Acre Care Homecare
from Rosalind M (Daughter of Client) published on 6 February 2026 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A small company that knows their clients and wider family. Cheerful and friendly. Easy to contact. Able to make changes to the care package as needed. Provides continuity of care and reassurance for family members
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Review of
Platinum Care Solutions
from A R (Daughter of Client) published on 30 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely amazed by all the lovely carers. We've had several of them help in the care for my elderly mother and they all do an outstanding job! So kind and caring and do everything we ask of them... and more! If I ever have any questions, they're usually answered within minutes of sending a message
to Management! Definitely 5* all round!
Reply from Olivia Mead, Business Development Manager at Platinum Care SolutionsThank you so much for taking the time to share such kind feedback. We're incredibly proud of our carers and the compassion they show every day, and it means a lot to know your mum has been so well supported. We're also really pleased to hear our management team has been able to help whenever needed. Your words truly mean the world to us.
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Review of
AcreCare Ltd
from Anthony G (Son of Client) published on 7 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
we are so happy about having the care for my mum every day ( 4 Times a day ) all the carers are so friendly and caring and always happy and we see them as extra family members thanks you. And they go the extra mile. They are very good to my mum. Thank you.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you for your review. We are so pleased to hear that our visits are enjoyable and we are making a difference.
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Review of
Platinum Care Solutions
from Elizabeth P (Client) assisted by family/friend published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have not needed care before, and I was reluctant to do so. I need not have worried. All the carers have treated me with dignity, making me feel relaxed and cared for. They enabled me to make progress with my mobility and helped me regain some independence. During October I had medical problems.The
carers were very supportive in getting me treatment from the NHS. I have had lots of tests which I would probably not have received if I hadn't had Platinum Care.
Reply from Olivia Mead, Business Development Manager at Platinum Care SolutionsThank you for your kind words it is much appreciated, we will pass on these comments to the team, thank you once again.
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Review of
Safe Harbour Homecare Ltd
from R M (Son of Client) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum likes most of the carers over the past years. Mum is mistrustful of management visits. Mum is not an easy person to manage so we are pleased that carers are generally tolerant and respectful and cope well with her mishaps.
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Review of
Safe Harbour Homecare Ltd
from D G (Client) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I enjoy seeing the carers and look forward to the visits. They are all so helpful and kind and have the right attitude for dealing with the elderly.
Reply from Olivia Mead, Business Development Manager at Safe Harbour Homecare LtdThank you for the kind words, I will relay this back to the team.
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Review of
Safe Harbour Homecare Ltd
from Christine Y (Client) assisted by family/friend published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care I receive is excellent, the carers are so friendly. It's lovely to see them all. I also enjoy my weekly social visit out. It's lovely to have someone to chat with over a cup of coffee.
Reply from Charlotte Smith, Registered Manager at Safe Harbour Homecare LtdThank you Christine for taking the time to leave us a review. I will pass this over to the team.
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Review of
Safe Harbour Homecare Ltd
from B C (Husband of Client) published on 8 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers are friendly, polite and professional in their care for Jane. They ensure that her needs are met before leaving and although Jane has dementia do not appear to be phased by her fluctuating and mercurial moods and stubbornness
Reply from Charlotte Smith, Registered Manager at Safe Harbour Homecare LtdThank you for taking the time to complete a review. I will pass this over to the carers.
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Review of
Safe Harbour Homecare Ltd
from Lillian Lucy D (Client) assisted by family/friend published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Happy with the current service. Always a pleasure to see them. Happy to help when they are asked to do anything in the house. I look forward to seeing them.
Reply from Charlotte Smith, Registered Manager at Safe Harbour Homecare LtdThank you for the kind words, I will relay this back to the team.
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Review of
Safe Harbour Homecare Ltd
from Janet R (Sister of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We visit every couple of months. We find the clients to be happy and as comfortable as they can be considering both their health situations. The care staff that we have met are very attentive and caring.
Reply from Charlotte Smith, Registered Manager at Safe Harbour Homecare LtdThank you for your kind words I will pass over to the team.
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Review of
Acre Care Homecare
from M P (Daughter of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is 97yrs old and fiercely independent. After a fall & hip replacement I insisted she had a daily visit from a carer and AcreCare manager gently convinced her of the importance. The girls who came each day were efficient but most of all so caring and friendly, they got mum to actually look
forward to the visit. After three months mums mobility improved sufficiently for her to re-assert her independence no doubt due to the help and support of the care team.
Reply from Monika Gzara, TBC at Acre Care HomecareThank you for your feedback, we really appreciate it.
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Review of
Platinum Care Solutions
from Lyn D (Daughter of Client) published on 23 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was a client of Platinum Care Solutions for over 5 years before moving into residential care at the end of 2024.
Over the time the carers were an absolute godsend to both my mum and myself, not only did they provide mum with an excellent standard of care and daily doses of friendship and
Over the time the carers were an absolute godsend to both my mum and myself, not only did they provide mum with an excellent standard of care and daily doses of friendship and
kindness, but they provided me with constant support and mum would definitely have needed to move into residential care a lot sooner if it hadn't been for them.
Mum and I both built good relationships with her carers over the years and I would go as far as saying we now consider her senior carer to be a close family friend who will continue to be a part of mine and mum's lives even though she is no longer her carer.
I would thoroughly recommend Platinum Care Solutions to anyone needing care and support for a loved one in their own home as the staff are amazing and really do go above and beyond, thank you Platinum for everything, I couldn't have cared for mum without you!
Mum and I both built good relationships with her carers over the years and I would go as far as saying we now consider her senior carer to be a close family friend who will continue to be a part of mine and mum's lives even though she is no longer her carer.
I would thoroughly recommend Platinum Care Solutions to anyone needing care and support for a loved one in their own home as the staff are amazing and really do go above and beyond, thank you Platinum for everything, I couldn't have cared for mum without you!
Reply from Annette Durrant, Area Manager at Platinum Care SolutionsThank you for your kind words it is much appreciated, we will pass on these comments to the team, thank you once again.
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Review of
AcreCare Ltd
from D L (Daughter of Client) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Acre Care have looked after my Mum for the last 3 years. I cannot praise them highly enough! My Mum is more than pleased with the care that she receives. She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you for your kind words. We are so pleased to hear that our visits are enjoyable and we are making a difference.
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Review of
Acre Care Homecare
from Julian J (Son of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We initially chose Acre Care Provider as they are local and good value for money. We have been impressed by their professionalism in all matters. Although fortunately mum does not need much hands-on care at this stage, we are delighted that her Care Provider arrives every day and carries out reassuring
checks as we do not live locally. Our thanks to all your staff.
Reply from Monika Gzara, TBC at Acre Care HomecareThank you for your feedback, we really appreciate it. Kind regards
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Review of
Safe Harbour Homecare Ltd
from D G (Client) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've been with Safe Harbour now for 6 weeks, I have previously had different carers. I was apprehensive of going with another care company. Safe Harbour carers are chalk and cheese to the previous carers. It is extremely convenient to have carers arrive on time every day. The other carers turned up
whenever and mucked my daily routine up, without exemption Safe Harbour carers have been wonderful, very consistent, caring and willing to learn. It appears to me, that any jobs that need doing, they accommodate this. They have helped me sort new equipment. I am very happy with the care I receive and so is my family.
Reply from Annette Durrant, Area Manager at Safe Harbour Homecare LtdOh this is so lovely, I will pass on the comments to the team, thank you for taking the time to review the care.
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Review of
AcreCare Ltd
from Virginia M (Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are most proactive and supportive. They ensure that my needs are anticipated, without being intrusive.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that we are supporting you well.
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Awards / Recognitions (4)
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Frequently Asked Questions about Platinum Care Solutions Group
Costs for home care providers owned by Platinum Care Solutions Group
Average costs for home care provided by Platinum Care Solutions Group by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Platinum Care Solutions Group, based on 4 out of their 4 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £27.38 |
| Live-in Care (weekly) | £1,950 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Platinum Care Solutions Group own?
Platinum Care Solutions Group own 4 Agencies.
Which Platinum Care Solutions Group Agencies have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Platinum Care Solutions Group to verify any information. View our terms and conditions. Platinum Care Solutions Group has a Platinum Service – more info.