Acre Care Homecare

I would recommend Acre Care.

Acre Care have consistently been there for my Mum who is quite vulnerable now and suffers with anxiety. Monika is great, she always listens to feedback in a productive way, she is never defensive and makes changes straight away if needed. They are kind and professional and Mum is now in a good routine. Particular praise for Katie who has been so brilliant. My Mum takes a long time to trust people but straight from the start Katie was so kind, fun and treated Mum with such dignity that she took to the carers much quicker. Thanks for all your hard work it is greatly appreciated.

Thanks so much!

My dad has been receiving personal care from this company for a while now, and the difference it has made to his daily life is incredible. The carers are patient, respectful, and genuinely kind - they treat him like a person, not a task.

Communication has been excellent, and they always go the extra mile to make sure he's comfortable and supported. It's such a relief knowing he's in safe hands. Truly grateful for the whole team.

All the staff at Acre Care are absolutely amazing. I couldn't ask for better carers for my mum. I trust mums carers implicitly. Mums loves them and they love her. Mum looks forward to seeing her carers every day. We can't thank acre care enough for looking after our mum.

Acre care provide fantastic care for my elderly mother- all of her care suits her needs and requirements- she is treated with dignity, immense care and kindness- acre care carers go above and beyond for my mum whether it be medical or personal needs- I completely trust all the carers and feel that they deserve such recognition for an exceptional service they provide- also they support myself immensely especially as I have MH issues - I know that I am never on my own with acre care x

We cannot thank Acre Care in Bognor Regis enough for the service they have provided over the last 6 months to a 92 year old dear friend of ours. Everyone involved has been kind, professional and knowledgeable, from the management staff in the office to to the home carers. They have been most accommodating of any changes we required to the level of care and promptly provided what we required. They have given myself and my husband peace of mind and supported us every step of the way, we couldn't have coped without them. I wholeheartedly recommend Acre Care to everyone.

For the last 15-16 months Monika and her team at Acre care have been looking after my my mother. They have been outstanding and the care they provide for my mother is none short of amazing. They not only support my mother but they also make sure I'm ok aswell. They have become family to us. With out their support I'm not sure how I would of coped. Me and my sister are forever grateful for everything they do, and I personally can't thank them enough. The carers are always on time, dressed professionally, well polite and mannered. And if they are running late, both myself and my sister are kept updated. The communication with the office staff is fantastic, no matter what they are always at the end of the phone to help us if we need it. And for that I'm an truly grateful.

The Acre Care team from top to bottom have been extremely efficient ; caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone needing this type of service. Long may it continue. 12 out of 10.

Acre care have been looking after my mum for nearly two years and the agency and the girls have been outstanding and have been a massive support for me and my sister, nothing is ever too much hassle or bother. My mum looks forward to the girls coming in often with a boogie, always a chat and a smile on their face.

A small company that knows their clients and wider family. Cheerful and friendly. Easy to contact. Able to make changes to the care package as needed. Provides continuity of care and reassurance for family members

My mother is 97yrs old and fiercely independent. After a fall & hip replacement I insisted she had a daily visit from a carer and AcreCare manager gently convinced her of the importance. The girls who came each day were efficient but most of all so caring and friendly, they got mum to actually look forward to the visit. After three months mums mobility improved sufficiently for her to re-assert her independence no doubt due to the help and support of the care team.

We initially chose Acre Care Provider as they are local and good value for money. We have been impressed by their professionalism in all matters. Although fortunately mum does not need much hands-on care at this stage, we are delighted that her Care Provider arrives every day and carries out reassuring checks as we do not live locally. Our thanks to all your staff.

Gk.

Most Appreciated was the fact that the carer came at a regular time each week so that we could plan the day around the visit, including mealtimes. Also, the fact that we had a regular carer which meant they became familiar with the household and did not have to be shown what to do each time.

Acre Care Homecare: Staff and carers all do an excellent job for my wife. The daily visits, trips and respite care are working well. Some carers exceed with use and knowledge, especially contact and talking before jumping to physical action. I feel at times an on the job supervisor should pay a visit to check certain young and older carers how they approach a patient on entering! (continuation training) Dementia illness is causing so much concern now. This is a problem for all involved with this. All staff have to be observed and appropriate action taken by all concerned. Thank you all for what you do.

Carers are always aware of my disabilities and respond accordingly.

We have never had a reason to complain about our care and would say all the carers look after their clients in a professional manner.

The admin team are wonderful and only ever a call or text away. They worked with us and a complex timetable of our own to deliver a fantastic stress-free service. A team of angels.

Thank you to two members of staff in particular for organising the rotas and the constant changes towards the end. Well done to all highly recommended.