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Home Care Providers Owned by Platinum Care Solutions Group in West Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Platinum Care Solutions Group in West Sussex

Only the locations & reviews in West Sussex for Platinum Care Solutions Group are showing below.

View the details of all 4 locations (with 151 reviews) owned by Platinum Care Solutions Group

Platinum Care Solutions Group Locations in West Sussex (2)

2 Home Care Providers owned by Platinum Care Solutions Group in West Sussex
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Acre Care Homecare
25 Queensway, Bognor Regis PO21 1QN 
9.8 40 reviews
Acre Care Homecare, Bognor Regis, West Sussex
"All the staff at Acre Care are absolutely amazing. I couldn't ask for better carers for my mum. I trust mums carers implicitly. Mums loves…"   Read all 40 reviews
  • Visiting Care from £29 / hour
  • Live-in Care from £1,950 / week

Acre Care Homecare have almost 20 years' experience of delivering home care services centred around respect, dignity and kindness. This is achieved through a dedicated and experienced team, attentive ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
AcreCare Ltd
4 Station Parade, Tarring Road, Worthing BN11 4SS 
9.7 26 reviews
AcreCare Ltd, Worthing, West Sussex
"After my aunt being apprehensive about coming out of a care home and going home, she is more than happy with acre care. She thanks my mum…"   Read all 26 reviews
  • Visiting Care from £29 / hour
  • Live-in Care from £1,950 / week

AcreCare Ltd provides home care services to Sussex with one simple aim, which is to enhance the overall quality of life for all its clients. Led by a management team with over 70 years' experience in ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Platinum Care Solutions Group Reviews in West Sussex (66)

9.7

Platinum Care Solutions Group has a Group Review Score of 9.7 (9.738) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Platinum Care Solutions Group must have a Review Score.

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Review of

Acre Care Homecare

from Emma M (Daughter of Client) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Acre Care are absolutely amazing. I couldn't ask for better carers for my mum. I trust mums carers implicitly. Mums loves them and they love her. Mum looks forward to seeing her carers every day. We can't thank acre care enough for looking after our mum.
Reply from Monika Gzara, TBC at Acre Care HomecareThank you very much for your kind words Emma, we really appreciate it.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

AcreCare Ltd

from Danielle B (Great-Niece of Client) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my aunt being apprehensive about coming out of a care home and going home, she is more than happy with acre care. She thanks my mum and I all the time for advising to have acre care. They are all really efficient and we feel very happy leaving her in their care. Nothings too much trouble and there
is always clear communication. Always happy to help us with anything.
Thank you Emma, Keri and carers.
Reply from Katie Kefford, Commercial and Regulatory lead at AcreCare LtdThank you so much for sharing such a heartfelt review. It means a great deal to hear that your aunt has settled so well and feels happy, supported, and confident with her care.

The team and all the carers will be delighted to know their support has made such a positive difference. Knowing that our communication, care, and reliability give your aunt and your family peace of mind means a great deal to us.

Thank you again for taking the time to share your experience - its genuinely appreciated.
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Review of

Acre Care Homecare

from Lisa W (Daughter of Client) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Acre care provide fantastic care for my elderly mother- all of her care suits her needs and requirements- she is treated with dignity, immense care and kindness- acre care carers go above and beyond for my mum whether it be medical or personal needs- I completely trust all the carers and feel that they
deserve such recognition for an exceptional service they provide- also they support myself immensely especially as I have MH issues - I know that I am never on my own with acre care x
Reply from Monika Gzara, TBC at Acre Care HomecareDear Lisa, thank you very much for your kind words.
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  • Treated with Dignity
  • Value for Money
Review of

Acre Care Homecare

from Karen C (Friend of Client) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank Acre Care in Bognor Regis enough for the service they have provided over the last 6 months to a 92 year old dear friend of ours. Everyone involved has been kind, professional and knowledgeable, from the management staff in the office to to the home carers. They have been most accommodating
of any changes we required to the level of care and promptly provided what we required. They have given myself and my husband peace of mind and supported us every step of the way, we couldn't have coped without them. I wholeheartedly recommend Acre Care to everyone.
Reply from Monika Gzara, TBC at Acre Care HomecareDear Karen, thank you for taking the time and for your kind words.
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  • Treated with Dignity
  • Value for Money
Review of

AcreCare Ltd

from Ian M (Son-in-law of Client) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported
and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you very much for your positive review. We truly appreciate your kind words and are delighted that you're happy with the service we provide.
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  • Treated with Dignity
  • Value for Money
Review of

AcreCare Ltd

from K P (Daughter of Client) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are incredibly grateful to AcreCare who have looked after my father ever since he first moved to Sussex with relatively conplex medical and care needs. They helped to keep him and Mum living (out of a home) which is of huge importance to us all.


The carers are:
- Excellent in communication and

keeping me updated
- Incredibly caring and genuine
- In particular there are some very experienced and knowledgeable staff with a wealth of prior experience to support their care abilities.
- Kind and patient with my Mum (who has dementia and a short fuse as an 80yr old full time carer)
- Diligent in escalating health issues
- Flexible in managing different requests and support needs including social and respite arrangements.


Thank you!

Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you, we really appreciate you taking the time to share your feedback - your support and kind words mean so much to us and our team.
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Acre Care Homecare

from T N (Daughter of Client) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the last 15-16 months Monika and her team at Acre care have been looking after my my mother. They have been outstanding and the care they provide for my mother is none short of amazing. They not only support my mother but they also make sure I'm ok aswell. They have become family to us. With out
their support I'm not sure how I would of coped. Me and my sister are forever grateful for everything they do, and I personally can't thank them enough. The carers are always on time, dressed professionally, well polite and mannered. And if they are running late, both myself and my sister are kept updated. The communication with the office staff is fantastic, no matter what they are always at the end of the phone to help us if we need it. And for that I'm an truly grateful.
Reply from Katie Kefford, Commercial and Regulatory lead at Acre Care HomecareThank you for such a heartfelt and generous review. It's truly wonderful to hear how much the team have meant to you, your sister, and your mother over the past 15-16 months. Knowing that their care has brought comfort, consistency, and genuine companionship - and that they've supported you as much as your mum - means a great deal to us.

Your kind words about their professionalism, punctuality, communication, and the warmth they bring into your home will mean so much to everyone involved. We're deeply grateful for the trust you've placed in us and honored to have become a part of your family's journey.

If there's ever anything more you'd like us to know, we're always here to listen.
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  • Treated with Dignity
  • Value for Money
Review of

Acre Care Homecare

from Wilf B (Power of Attorney of Client) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Acre Care team from top to bottom have been extremely efficient ; caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone needing this type of service. Long may it continue. 12 out of 10.
Reply from Monika Gzara, TBC at Acre Care HomecareThank you for your kind words, Wilf, it means a lot.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Acre Care Homecare

from Lisa A (Daughter of Client) published on 8 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Acre care have been looking after my mum for nearly two years and the agency and the girls have been outstanding and have been a massive support for me and my sister, nothing is ever too much hassle or bother. My mum looks forward to the girls coming in often with a boogie, always a chat and a smile
on their face.
Reply from Katie Kefford, Commercial and Regulatory lead at Acre Care HomecareThank you for sharing such a heartfelt review. It's wonderful to hear that your mum has felt so supported and uplifted over the past two years, and that the team has been a real source of reassurance for you and your sister. Knowing she looks forward to the carers' visits - complete with chats, smiles, and even a little boogie - is exactly the kind of warmth and connection we hope to bring to every home. Your kind words mean a great deal to everyone involved in her care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Acre Care Homecare

from Rosalind M (Daughter of Client) published on 6 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
A small company that knows their clients and wider family. Cheerful and friendly. Easy to contact. Able to make changes to the care package as needed. Provides continuity of care and reassurance for family members
Reply from Katie Kefford, Commercial and Regulatory lead at Acre Care HomecareThank you for such a thoughtful review. We're really pleased to hear that our team's friendliness, flexibility, and continuity of care have made a positive difference for you and your family. Building strong relationships and being easy to reach are things we truly value, so your feedback means a great deal to us.

If there's ever anything more you'd like us to know about your experience, we're always happy to hear it!
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

AcreCare Ltd

from Anthony G (Son of Client) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
we are so happy about having the care for my mum every day ( 4 Times a day ) all the carers are so friendly and caring and always happy and we see them as extra family members thanks you. And they go the extra mile. They are very good to my mum. Thank you.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you for your review. We are so pleased to hear that our visits are enjoyable and we are making a difference.
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  • Treated with Dignity
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Review of

Acre Care Homecare

from M P (Daughter of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is 97yrs old and fiercely independent. After a fall & hip replacement I insisted she had a daily visit from a carer and AcreCare manager gently convinced her of the importance. The girls who came each day were efficient but most of all so caring and friendly, they got mum to actually look
forward to the visit. After three months mums mobility improved sufficiently for her to re-assert her independence no doubt due to the help and support of the care team.
Reply from Monika Gzara, TBC at Acre Care HomecareThank you for your feedback, we really appreciate it.
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  • Care / Support
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  • Treated with Dignity
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Review of

AcreCare Ltd

from D L (Daughter of Client) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Acre Care have looked after my Mum for the last 3 years. I cannot praise them highly enough! My Mum is more than pleased with the care that she receives. She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you for your kind words. We are so pleased to hear that our visits are enjoyable and we are making a difference.
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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

Acre Care Homecare

from Julian J (Son of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We initially chose Acre Care Provider as they are local and good value for money. We have been impressed by their professionalism in all matters. Although fortunately mum does not need much hands-on care at this stage, we are delighted that her Care Provider arrives every day and carries out reassuring
checks as we do not live locally. Our thanks to all your staff.
Reply from Monika Gzara, TBC at Acre Care HomecareThank you for your feedback, we really appreciate it. Kind regards
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  • Treated with Dignity
  • Value for Money
Review of

AcreCare Ltd

from Virginia M (Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are most proactive and supportive. They ensure that my needs are anticipated, without being intrusive.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that we are supporting you well.
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Review of

Acre Care Homecare

from Garry K (Son of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm really not sure how much praise would be too much praise.
The care team are second to none.
Not only because of the care they give my mum but also for how stress free it has left me regarding my mums care and wellbeing.
Initially I was apprehensive about strangers going into my mum and assisting
her but that soon melted away when I saw how competent and caring the manager and her amazing care team are.
It's not only about the amazing care they are there to do, its the things that are done that are above and beyond the remit of the care package but ultimately it's that my mum has a rapore with the ladies and feels safe and secure, you really can't ask for more than that.
So thank you acre care most sincerely.
Gk.
Reply from Monika Gzara, TBC at Acre Care HomecareThank you for your feedback, much appreciate it.
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  • Treated with Dignity
  • Value for Money
Review of

AcreCare Ltd

from Denise R (Daughter of Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.
The 2 ladies who do this are so lovely, it's like extended family, I'm
so grateful for finding this.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that Dad enjoys our visits and that we are part of the family.
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Review of

AcreCare Ltd

from Roz C (Daughter of Client) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found your staff to be kind, friendly and efficient in helping my mum. They are all very knowledgeable about her needs and keep us updated with any concerns. I am particularly thankful for the attention taken to choosing outfits for my mum; it has made her smile when we comment on how nice she
looks. Mum is starting to recognise her regular carers, which is helping with her memory.
I have found communication with your office excellent and your speedy responses to any emails or calls have certainly made life a good deal easier for all my family. My sister and I really appreciate the care that you take.
Reply from Callie Mason, Marketing Manager at AcreCare LtdThank you so much for taking the time to write a review and for your kind words. We pride ourselves on the small details that make a big difference so it's lovely to hear that they are making your mum smile. Kind regards.
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Review of

Acre Care Homecare

from Martin H (Client) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Most Appreciated was the fact that the carer came at a regular time each week so that we could plan the day around the visit, including mealtimes. Also, the fact that we had a regular carer which meant they became familiar with the household and did not have to be shown what to do each time.
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Review of

AcreCare Ltd

from Sally S (Daughter-in-law of Client) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We started using AcreCare a year ago when we needed to find care quickly for my father-in-law, following a short stay in hospital. We were very concerned for his health at the time and the team have worked with us to provide the care needed for a complete recovery. They always try, whenever possible,
to ensure he has the same regular carers, meaning they have built a relationship with him and he always sees a familiar, friendly face. Everyone is incredibly kind, understanding and empathetic, including the office team and they have always managed to adapt to fulfil last minute requests. Communication is excellent, both with the manager and the office and we have online access to the carer's notes after every visit. We feel they genuinely care about my father-in-law's needs and wellbeing and we are immensely reassured to know that he is in safe hands when we can't be with him.
I wouldn't hesitate to recommend AcreCare to anyone seeking at home care for their loved one.
Reply from Emma McCrory, Homecare Manager at AcreCare LtdThank you for your excellent feedback. Happy to be of a great help to you and your family. Many Thanks.
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Awards / Recognitions (4)

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