Belong at Home Macclesfield

An excellent team.

I cannot say how fabulous Belong@Home Macclesfield were in attending to and caring for my father in the final few months of his life. They were loving, attentive, thoughtful, flexible and very patient with my father, a man who required things to be "just so". The leaders/managers were also always willing to use their extensive experience and provide good advice and support (their suggestion to get a night-time "pee bottle" was enormously helpful). While my father would've preferred the care worker to have been a single individual, I understand that this is not possible, but I do appreciate that B@H tried to keep the number of different faces he saw down to a minimum. I cannot praise all the staff enough. Thank you!

The care my mum receives is exceptional. She is always happy and looks forward to the calls. She has a lovely relationship with the staff. Her needs are accommodated, information is regularly shared with us as a family, and it helps us to know she is safe and looked after by a fabulous team. Thank you for all you do.

My Mother was naturally very resistant to having's carers visit, as no doubt many of us would be. Belong management, and carers, navigated a difficult situation, very professionally and sensitively, so allowing my Mother to remain in her own home for as long as possible. I was very impressed with all of the staff, and would not hesitate to recommend to anyone in future.

Really great care team, extremely professional, friendly and well managed. Carers have been a massive support to my grandfather's life. Great communication to family, always making it easy to get in touch if we have any queries. Thank you!

Belong at home have provided many years of excellent service and care for my mother who has heart failure and repeated leg ulcers which means compression stockings.

The team are wonderful, flexible and accommodating for any requests.

Excellent, could not be faulted.

My parent looks forward to their visits and thoroughly enjoys trips out. Thank you.

My sister and I find the staff superb, knowledgeable and friendly. Few problems with the plumbing but fixed. Place is always clean and tidy.

My husband, who has Parkinson's, is having supervision whilst showering and dressing twice a week. The same two ladies usually alternate the days and they are punctual, professional, caring, friendly and cheerful. We have both built up a good relationship with them and in fact, I think he prefers the 'Belong at Home' days to those when he has me! Joking apart, I am really glad that we chose Belong at Home - it gives me time to relax when I know he is in completely safe and capable hands. Thank you to the manager and the team.

Feel in completely safe hands with Belong at Home carers - on time, cheerful, attentive and will phone with any doubts or alerts on Mum's status. As well as the practical day-to-day things, the carers are genuinely good company and are making my life much easier, and Mum's life longer and better. Happy!

The Belong at Home team are the most caring and professional team that I have encountered, both professionally and personally. They provide daily care for my mother and over the past eight months, have gone above and beyond in helping her settle in her new environment. Aside from the practical support, they also provide, more importantly, emotional support, alleviating any anxieties that someone with Alzheimer's can present with. As a family, we cannot thank them enough and for being flexible and communicating any issues in a timely manner.

The care that my mother has been receiving at home from the Belong team since September this year has been of a consistently high standard. All of the team are polite, caring and helpful with my mother most importantly, but also towards me too. Thanks very much.

Thank you so much to the Belong at Home team for your help and support with my mum (and dad!). It has been extremely reassuring to know that she will receive a friendly daily visit to get her day started and that her needs are well provided for by the care team. The carers have been fantastic - very kind and thoughtful, and Mum has really enjoyed their company. The team have also been very flexible in changing visit times to fit in with my parents. I massive thank you to everyone for being prepared to help out when both my parents contracted Covid and Mum was sent home from respite care! The Belong at Home team were not only prepared to come out and care for Mum, but they also increased care hours from 1 to 2 each day over the initial period to provide appropriate care. There has been regular telephone contact from staff checking in with me to make sure we are happy and that Mum's needs are catered for, which has been much appreciated.

Thank you.

My 91-year-old father has been receiving twice-daily care visits from Belong at Home after a recent illness. The staff are caring and kind. They use their common sense and are happy to help with household tasks as well as personal care. We're very happy with the support Dad is receiving.

Whenever I have spoken to any of the staff they have always been so helpful and courteous. I would have no hesitation in recommending the service.

A most helpful online gateway provides the family with the ability to catch up on all developments during the day. We could not have asked for a better service, thank you.

Belong at Home has been doing daily visits for my mum who has poor sight and hearing plus dementia. All the carers are professional, work to a high standard and are kind and caring. More importantly, they have taken the time to get to know Mum. This means they can monitor how she is and if there are any changes - it isn't just up to me. They treat Mum with respect and see the person behind her dementia. Following a recent downturn in her health they contacted me and managed to set up extra visits within 24 hours. The service provided by the whole team is just fantastic and in supporting my mum they support me too. Thank you!

My friend, who has no relatives became more dependent following a Dementia diagnosis two years earlier. Belong domiciliary care initially began calling twice a day to help with medication but as the Dementia progressed they were able to monitor her decline and provide more assistance with personal tasks. Throughout this time they were conscientious and patient with a lady who could be difficult at times but who in her own way recognised that without them she could not remain at home. Eventually, she moved into an apartment in Belong where she remained semi-independent while still receiving supporting calls from the domiciliary service. Time moved on and so sadly has the Dementia but throughout the care, staff continued to support and monitor the lady's condition, calls were increased to the point that they were simply "popping in " to see that she was safely in bed. I cannot fault the care my friend received, thank you to all those concerned.