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Bluebird Care Eastbourne & Wealden

The Old Printworks, 1 Commercial Road, Eastbourne, East Sussex BN21 3XQ
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Bluebird Care Eastbourne & Wealden logo
Always on time, cheerful, extremely helpful.R P(Wife of Client/Service User)
Bluebird Care Eastbourne & Wealden, Eastbourne
My care has been very good, with kind, friendly ladies. I have the same carers, which I appreciate.A C(Client / Service User)
Bluebird Care Eastbourne & Wealden, Eastbourne
The carers are very kind and helpful and treat my father in a friendly and courteous manner.Marie O(Daughter of Client/Service User)
Bluebird Care Eastbourne & Wealden, Eastbourne

Bluebird Care Eastbourne & Wealden is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.

Bluebird Care Eastbourne & Wealden offers a full range of care services ranging from a 30-minute visit through to full Live-in care where a suitably matched care assistant lives in the customer’s home....  

Care Provided by Bluebird Care Eastbourne & Wealden

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £38
  • Weekly Live-in Care Fees: from £1,350
The price(s) shown are provided by the agency. Contact Bluebird Care Eastbourne & Wealden for full pricing details and T&Cs.

Contact Bluebird Care Eastbourne & Wealden to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sai Visakan (Director)

Bluebird Care Eastbourne & Wealden Reviews (53)

9.8

Bluebird Care Eastbourne & Wealden has a Review Score of 9.8 (9.786) out of 10, based on 12 reviews in the last 2 years. Over all time Bluebird Care Eastbourne & Wealden has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from Rich C (Son of Client) published on 27 April 2026 Submitted via Website
Overall Experience

Really impressive reliable service. Very efficient girls in the office who communicate well. Will without doubt use again. The carers turned up in good time and my Dad says they were always friendly and happy to help him with everything.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review it is our pleasure to be able to provide the service to your dad, and we look forward to working with you again in the future.

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Review from John B (Client / Service User) published on 28 July 2025 Submitted via Website
Overall Experience
I first came across Bluebird in December '24, after I was just out of hospital, being treated for a rare and debilitating skin condition. The hospital had started my treatment and my daughter chose Bluebird, on personal recommendation, to continue it.
Bluebird provided a live-in carer, who helped me to wash and dress, and managed all aspects of my recovery. She ran the house, including cooking, cleaning, liaised with my doctors, the hospital, ordered my prescriptions and helped me to exercise.After a 10 day stint, she was replaced by one of her colleagues. We ran this way for a period of 4.months, after which we reduced the care to mornings only.

At all times, I found the Bluebird carers to be friendly, knowledgable and professional. I have no hesitation in recommending the Company to others.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, we are happy we have been able to support your recovery

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Review from Edward B (Son of Client) published on 8 July 2025 Submitted via Website
Overall Experience
It gives me great pleasure to be able to leave a 5 Star review for Bluebird Care Eastbourne & Wealden.
So where do I start ? there are just so many excellent points to include and I only have 1,000 characters !
To begin with, the staff.
The lady has been with us right from the start in March 2023. She went to see mum and then discussed her requirements with mum and with the family. The care plan that she produced for our mum was nothing short of brilliant. Mum has one visit each week and the carer makes sure that Mum is fine and has everything she needs and then sorts out the house management, washing, ironing and cleaning.
Mum (and the family) could not be more delighted with our caring carers at Bluebird and, as mum always says, my bluebird visit is one of the highlights of my week and I really look forward to seeing my bluebird friends.

So, to the carer and all of the staff at Bluebird Care Eastbourne and Wealden, thank you so very much for everything that you all do for mum.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your kind words, it is our pleasure to be able to support your mum on a weekly basis.

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Review from Paul K (Son of Client) published on 24 April 2025 Submitted via Website
Overall Experience

Bluebird Care Agency looked after the care needs of my mother for a few months and I am very impressed with every aspect of their service. They're extremely reliable in terms of ensuring a carer visits at the time stated, and the carers are very professional and friendly. The feedback on the care provided to my mother is excellent, keeping me up to date when certain drugs or other care needs were required. The agency also contacted GPs and other services when required, and made sure all care needs were in place. The pricing is very reasonable and billing was accurate. Overall, I have no hesitation in thoroughly recommending Bluebird.

Reply from Nicola Field, Home Manager at Bluebird Care Eastbourne & Wealden

Hello Paul K (son Of Client), you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! Thank you for the amazing review Bluebird Care Eastbourne & Wealden.

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Review from Lee P (Daughter of Client) published on 7 February 2025 Submitted via Website
Overall Experience
Bluebird Care provided our mother with home care for several years and their team was always consistently professional, flexible and friendly. They adapted their service to meet her needs at every step and the carers and the office personnel were such a wonderful support not only to my mother but to the family as we navigated our mother's journey.

I truly cannot praise the Bluebird team enough, both in the field and the office, for all they did and would recommend them wholeheartedly to care for a loved one at home.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, it has been our pleasure to be able to support your mother for the last few years.

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Review from Ian T (Son of Client) published on 8 November 2024 Submitted via Website
Overall Experience

We are extremely appreciative of the excellent care given to Dad by Bluebird Care. The showering and help with morning and evening dressing have been an enormous support, helping him to retain his independence. Dad looks forward to the visits and the cheerfulness shown by the carers.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review Ian, it is a pleasure to provide this service for your dad.

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Review from C D (Son of Client) published on 31 October 2024 Submitted via Website
Overall Experience
Used Bluebirds Care Eastbourne & Wealden for my elderly mother, four visits a week including showers, lunches and all forms of care. Never had any issues - they have come in with a key and dealt with Mum in a friendly, kind but professional manner, including the daily 'sing-song' as she moved further into dementia. Sadly, my mother is in full-time care now as her dementia worsened and we will miss the visits from the staff at Bluebird who became part of the family.
Back office staff have been superb with invoices and timetables, the whole business is organised and professional.

Thank you all - highly recommended and brilliant.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, it has been a pleasure to provide the care and support to your mother over the years, she will be missed and we wish you all the very best for the future.

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Review from S B (Daughter of Client) published on 8 August 2024 Submitted via Postal Card
Overall Experience

I found over the last 3 years using Bluebird a weight off my mind. They looked after my father with care and consideration.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, it was our pleasure to be able to support your father.

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Review from E W (Daughter of Client) published on 7 August 2024 Submitted via Website
Overall Experience

I know that my dad is in good hands with Bluebird Care. All the staff are friendly, professional and go out of their way to make him feel comfortable. I am really pleased with the service and would recommend this company.

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Review from A L (Daughter of Client) published on 17 July 2024 Submitted via Website
Overall Experience

Bluebird Care has been supporting my mother for nearly two years now and their visits (always on time) brighten up her day as well as give us, her children, the reassurance that her day-to-day medical and domestic needs are being met in a professional, reliable and cheerful way and in a manner that she is comfortable with. The team are endlessly flexible when aligning diaries for appointments and commitments that arise which we really appreciate.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, it is a pleasure to be able to provide the care and support to your mother, who the staff enjoy visiting daily.

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Review from D L (Son of Client) published on 17 July 2024 Submitted via Website
Overall Experience
We have been using Bluebird Care for several years now. Starting from my mother's recovery from a minor stroke to advanced dementia now, in her 90s.
They have always supported us wonderfully, everyday care is almost always carried out to a superb standard. Often going significantly above and beyond.

Increasing needs have been met far quicker than we would expect. The inevitable crises that find us have been met without demur. Packages put in place rapidly and effectively.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, the staff look forward to seeing you all on a daily basis and it is a pleasure to be able to adapt and support your mother and the whole family as requirements change.

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Review from Genevieve W (Daughter-in-law of Client) published on 10 July 2024 Submitted via Website
Overall Experience
Bluebird Care, Eastbourne was recommended to us a few years ago after my mother-in-law spent some time in respite care after a fall.
Her previous home 'carers' were anything but and we wanted better for her.
I cannot praise Bluebird highly enough. From keeping her and her flat clean and sweet smelling to the professional yet gentle ways they treated her, always respecting her slightly eccentric preferences and wishes which stemmed from her decline into dementia.
They were obviously all dedicated to her wellbeing and happiness - from the carers who visited to the management and reception team.
They kept in touch with us regularly and were always there to help.
Because of Bluebird, my mother-in-law was able to live independently for several more years before her disease got the better of her, and she was reluctantly moved into permanent residential care in June.

Thank you, Bluebird, for enabling my lovely mother-in-law to stay in her home for as long as possible.

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Review from S B (Friend of Client) published on 13 July 2023 Submitted via Website
Overall Experience

All the carers we have had have been kind and professional in dealing with a sometimes difficult situation. Although you only ask for a review of one month we have had carers for a number of years from Bluebird Care who have all been good apart from one hiccup, which was sorted very quickly! They have improved on communicating with the client on any changes to the schedule of care.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, it has been a pleasure working with you throughout the years.

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Review from T W (Daughter of Client) published on 6 July 2023 Submitted via Website
Overall Experience
When moving Dad down from Birmingham to Eastbourne, the constant back and forth from other organisations and the liaisingwith Bluebird, was a lot to take in. But the support from Bluebird, the constant reassurance and the feeling of my dad feeling empowered regarding his care, couldn't be faulted.

Bluebird did everything they could to ensure my dad had a smooth transition and all his care needs were met. Bluebird go above and beyond to ensure my dad has the care he deserves and needs. As well as, supporting me with anything that I'm unfamiliar with.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you very much for your review, it was a difficult transition for you all, but we were so pleased to be able to help get your dad moved down to Eastbourne. It is a pleasure being able to provide his care and his care assistants look forward to visiting him.

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Review from Paul W (Husband of Client) published on 6 July 2023 Submitted via Website
Overall Experience

Outstanding company. By far the best care company in the area having had other companies over the years, this one really does stand out, nothing is too much trouble. You only have to read the other reviews.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, it is a pleasure to be able to work with you and your family.

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Review from M D (Daughter of Client) published on 29 March 2022 Submitted via Website
Overall Experience

Excellent service for my father on a daily basis to ensure medication is taken and performing various caring tasks, as required. Initially not very keen to have carers he now looks forward to visits and has very good relationships with his carers. Huge care is taken to provide team continuity so that trust and friendships are established. The staff are always cheerful, very kind and have a wonderful manner providing daily company which I cannot do, living 4 hours away. Bluebird always goes the extra mile: concerns are reported by email with photos; I am able to address problems feeling well informed. There is always a supportive member of staff at the end of the phone for concerns, queries and requests. The staff work really hard to fit extra duties into their very busy timetable. I cannot praise Bluebird highly enough. They are courteous, efficient, kind, thoughtful and are my eyes and ears. A 5-star service helping people to stay at home.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you so much for your kind review, your father's main care assistants look forward to visiting him on a daily basis, and it is a pleasure to provide support you all.

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Review from P E (Client / Service User) published on 22 March 2022 Submitted via Postal Card
Overall Experience

Excellent service and very caring.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, we are happy to be able to provide you with this service.

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Review from April S (Great-Niece of Client) published on 22 March 2022 Submitted via Website
Overall Experience

Bluebird Care took over caring for my great aunt at short notice before Christmas and have been completely reliable and helpful ever since. My great aunt often compliments the staff and she is so pleased with the care that she is receiving. I would highly recommend Bluebird care to anyone looking for reliable and caring people to care for their relatives.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your kind words, our staff enjoy visiting your great aunt on a regular basis.

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Review from Shelly N (Granddaughter of Client) published on 18 March 2022 Submitted via Website
Overall Experience

Simply the best. Kind, efficient, punctual, helpful, supportive and understanding. Bluebird Care Eastbourne & Wealden staff work to the absolute highest standards to deliver fantastic care. Both the caregivers and office staff have been amazing - highly recommended agency. Management go above and beyond.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you very much for your kind review, it is a pleasure providing the package of care to your grandmother

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Review from B C (Client / Service User) published on 10 March 2022 Submitted via Postal Card
Overall Experience

I have found the carers and staff very proficient and kind. But there are so many things not allowed to be done since last year and of course the increase in price.

Reply from Neil Blatch, Director at Bluebird Care Eastbourne & Wealden

Thank you for your review. We feel we go above and beyond for you, and we are somewhat disappointed with your overall review. You must appreciate that we have to protect staff and customers during this unprecedented crisis during COVID, and we cannot do certain tasks which are prohibited by our...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 September 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bluebird Care Eastbourne & Wealden.

Awards / Recognitions (5)

  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022
  • Recipient: Bluebird Care Eastbourne & WealdenDate: Thursday 05 Apr 2018

Meet the Team (0)

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Frequently Asked Questions about Bluebird Care Eastbourne & Wealden

How many Carers does Bluebird Care Eastbourne & Wealden employ?

Bluebird Care Eastbourne & Wealden employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Eastbourne & Wealden to verify any information. View our terms and conditions. Bluebird Care Eastbourne & Wealden has an Enhanced Service - more info.