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Caremark Wokingham & Bracknell

283 High Street, Crowthorne RG45 7AH
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Caremark Wokingham & Bracknell logo
We have been consistently impressed with the standard of care provided to my grandmother by CaremarkSinead A(Granddaughter of Client/Service User)
Caremark Wokingham & Bracknell, Crowthorne
The care staff and administrative team have been very friendly and efficient.A T(Daughter of Client/Service User)
Caremark Wokingham & Bracknell, Crowthorne
Caremark have provided my daughter exceptional care for the past 5years for which I am very gratefulBrian R(Father of Client/Service User)
Caremark Wokingham & Bracknell, Crowthorne

Caremark (Wokingham and Bracknell) is conveniently based on the High Street in Crowthorne, however offer Home Care Support within Wokingham, Bracknell, Crowthorne, Sandhurst and other surrounding areas.

Caremark is a dedicated home care agency committed to helping older adults and individuals to live safely, comfortably, and independently at home. They provide personalised, compassionate support designed around each client’s unique needs, routines, and preferences.

The team of highly trained caregivers delivers a full...  

Care Provided by Caremark Wokingham & Bracknell

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £22.50 - £32
  • Weekly Live-in Care Fees: £1,250 - £1,450
The price(s) shown are provided by the agency. Contact Caremark Wokingham & Bracknell for full pricing details and T&Cs.

Contact Caremark Wokingham & Bracknell to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sadie Jeater (Care Manager)

Caremark Wokingham & Bracknell Reviews (28)

9.7

Caremark Wokingham & Bracknell has a Review Score of 9.7 (9.720) out of 10, based on 23 reviews in the last 2 years. Over all time Caremark Wokingham & Bracknell has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from A C (Wife of Client) published on 2 January 2026 Submitted via Postal Card
Overall Experience

Generally a very positive experience, although we only have carers twice a week for 45 minutes. Pleasant, efficient and reliable service. Courteous towards both myself and Brian. Time keeping is very reliable.

Reply from Sadie Jeater, Registered Care Manager at Caremark Wokingham & Bracknell

Thank you very much for taking the time to share your feedback. We're delighted to hear that you've had a generally very positive experience and that our carers have been pleasant, efficient, reliable, and courteous towards both yourself and Brian. We're also pleased that timekeeping has met your...  

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Management
Treated with Dignity
Value for Money
Review from Brian R (Father of Client) published on 30 December 2025 Submitted via Website
Overall Experience
Caremark have provided my daughter exceptional care for the past 5years for which I am very grateful.
Any concerns raised are promptly dealt with by management.
Having had the same carer for this whole period I can only say she gives 100% of herself at all times and has developed a lasting and family orinintated service.
When this carer takes leave Caremark have provide a rotation of very competent domiciliary carers to fill these gaps

The carer is trusted enough to travel abroad with their client meeting all her clients needs unassisted.

Reply from Martin Collis, Live in Coordinator at Caremark Wokingham & Bracknell

Thank you so much for taking the time to leave such a thoughtful and detailed review. We are truly grateful for your kind words and for trusting Caremark to support your daughter. It is wonderful to hear how much of a positive impact her dedicated carer has had, and we will be sure to pass on your...  

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Review from Eneida S (Daughter of Client) published on 11 December 2025 Submitted via Website
Overall Experience
The care my mother receives from all the care workers is exceptional. My mother looks out for the cares and building a good relationship with her carers.

They go out of their way to understand and learn key words to help and be able to communicate with her. Due to her dementia she has reverted back to her mother tongue. She enjoys their company and im so grateful for the help they provide. Thank you

Reply from Dawn Springall, Care Coordinator at Caremark Wokingham & Bracknell

Thank you so much for your lovely message. It means a great deal to hear that your mum feels comfortable and supported by the team here at Caremark (Wokingham and Bracknell). We are truly glad that the carers are able to connect with mum and learn key words in her mother tongue as building that...  

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No Rating
Review from Lesley C (Daughter of Client) published on 5 April 2018 Submitted via Website
Overall Experience
The carers from Caremark are very friendly, professional and caring, they treat my mother with dignity and respect. l can go to work knowing she was in very good hands, I am contacted straight away if there are any concerns and the people in the office are always helpful and friendly.

I would not hesitate in recommending Caremark.

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Review from Yvonne B (Client / Service User) published on 3 October 2017 Submitted via Website
Overall Experience

Friendly competent carers. I have carers twice daily and I'm impressed with their competency. I can add nothing further to the review except excellent.

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No Rating
Review from G A (Husband of Client) published on 18 August 2017 Submitted via Postal Card
Overall Experience

Very good overall service - Very pleased with the carers professionalism and patience when obviously stretched time wise.

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Management
Treated with Dignity
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Review from A T (Daughter of Client) published on 3 August 2017 Submitted via Postal Card
Overall Experience

The care staff and administrative team have been very friendly and efficient. The supervisors have been great in dealing with changes and requirements while keeping me in touch.

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Care / Support
Management
Treated with Dignity
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Review from Chris N (Son of Client) published on 1 August 2017 Submitted via Website
Overall Experience

We were very pleased with the service Caremark provided. Although they were all different, all the carers were gentle, kind and helpful. The managerial staff were always co-operative, constructive, easy to speak to and helpful. We would recommend Caremark to others.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2025
Overall Inadequate
  • Caring Requires improvement
  • Effective Inadequate
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Wednesday 26 Nov 2025Caremark have made sure the Year 9 and 11 Boy’s and Girl’s Football Team’s at Edgbarrow School have brand new kits for the start of the 2024/2025 season. Edgbarrow School...
  • Posted: Wednesday 26 Nov 2025A commemorative woodland is set to be planted in Wokingham Borough to honour those who lost their lives during the coronavirus pandemic (COVID-19). The council plan to plant over 6,700...

Awards / Recognitions (1)

  • Recipient: CaremarkDate: Thursday 31 Mar 2022

Meet the Team (6)

Ravi Patel Job Title: Director Joined: 2010
Ravi Patel

Q: Tea or Coffee? A frothy Coffee.

Q: Do you prefer the Window or Aisle Seat on a bus/plane? Definitely a window seat. I enjoy watching the world go by but also a perfect seat to prop your head against the window for a quick nap!

Q: Have you checked something off your Bucket List? What was it? Visiting the Terracotta Warriors in China. It was incredible to see thousands of sculptures depicting an army which to date is still being unearthed.

Q: My go-to Pizza is… Deep Pan Pepperoni.

Q: What do you do outside of work? Playing sports with friends and family, or constantly doing DIY at home.

Q: One memory in Home Care? I get a lot of self-satisfaction when the team can assist in organising a care package for a client. Home Care is never on somebody's mind until they really need it; therefore, anything small or big we can help with puts a smile on my face as I know with our help that the client is at home safe.

Sadie Jeater Job Title: Care Manager Joined: 2015
Sadie Jeater

Q: Tea or Coffee? Black Tea.

Q: Do you prefer the Window or Aisle Seat on a bus/plane? A window seat on a plane as I feel take off and landing is easier to handle if you can see it about to happen.

Q: Have you checked something off your Bucket List? What was it? I have done two things so far! One was a Sky Dive, which was exhilarating and would have gone straight up again if I had the opportunity. The other was travelling around South America for six months, as it was such a brilliant experience to experience new cultures.

Q: My go-to Pizza is… Meat Feast with BBQ sauce.

Q: What do you do outside of work? I love to go for dog walks, spend time with family and enjoy going swimming or to the gym with my son.

Q: One memory in Home Care? I was able to organise and facilitate going into London with a Client. They wanted to revisit some of the places her and her husband would go to when they were first married. When we got there, she was amazed at how busy it had become but also how much it had changed. She was so grateful for the trip as she did not think it was possible.

Linda Boardman Job Title: Compliance Manager Joined: 2024
Linda Boardman

Q: Tea or Coffee? Coffee

Q: Do you prefer the Window or Aisle Seat on a bus/plane? Always a Window Seat.

Q: Have you checked something off your Bucket List? What was it? I went on a boat trip to see Dolphins in Gran Canaria.

Q: My go-to Pizza is… Meat Feast.

Q: What do you do outside of work? I love spending time with my family and gardening when the weather permits.

Q: One memory in Home Care? In all the years I have worked in Care, I have many memories that I look fondly back on. My underlying drive has always been to make a difference and to enable not disable.

Sigita Mazeikaite Job Title: Care Coordinator Joined: 2013
Sigita Mazeikaite

Q: Tea or Coffee? Depends on the time of the day. I love my morning coffee and in the afternoon a tea.

Q: Do you prefer the Window or Aisle Seat on a bus/plane? Aisle for a short flight, but window for long haul, so I get to see spectacular views.

Q: Have you checked something off your Bucket List? What was it? I travelled by car with my partner and dog from Portugal to Lithuania. It was a long trip, but I got to stop off and see some amazing views and experience some unforgettable moments with them both.

Q: My go-to Pizza is… Hawaiian pizza with a few extra toppings

Q: What do you do outside of work? I am a very creative person and love anything to do with arts and crafts, and also love taking photos of people and wonderful scenery. Currently, I am into making things out of resin.

Q: One memory in Home Care? I began working at Caremark as a live-in Carer and looked after one client for quite a few years. During this time, I built a great rapport and friendship with them; therefore, it is very difficult to choose just one memory, but I know that the many tasks I did over those years made this individual’s life much easier and happier while living in their own home.

Dawn Springall Job Title: Care Coordinator Joined: 2018
Dawn Springall

Q: Tea or Coffee? Tea with a splash of milk.

Q: Do you prefer the Window or Aisle Seat on a bus/plane? Window Seat.

Q: Have you checked something off your Bucket List? What was it? I have done a few road trips around America but my favourite has been when I travelled around the West Coast by car, where I got to see some amazing sights.

Q: My go-to Pizza is… Garden Party with a garlic dip.

Q: What do you do outside of work? I spend time with my three children and enjoy listening to music or going to concerts or festivals with them. I am also an avid twitcher (Birdwatcher).

Q: One memory in Home Care? I love to make a positive difference to a client’s life during a difficult time when they need care, whether it is having a laugh and joke with them or making their day-to-day tasks a little easier. These are the memories I cherish when I think about care in your own home.

Martin Collis Job Title: Administrator Joined: 2018
Martin Collis

Q: Tea or Coffee? Coffee.

Q: Do you prefer the Window or Aisle Seat on a bus/plane? A Window Seat.

Q: Have you checked something off your Bucket List? What was it? I want to see and do lots of things! One of them would be to go on a hot air balloon ride.

Q: My go-to Pizza is… Ham and Mushroom.

Q: What do you do outside of work? Going for a walk and swimming, but also enjoy spending time with my niece and nephews.

Q: One memory in Home Care? As a Live In Coordinator, I am able to meet lots of clients and help find appropriate Live-in Carers for their needs. Many clients get anxious about having a carer live with them to help assist them every day, but helping them pick the right Carer and regularly visiting them to see how they are getting on gives me joy to see they are being looked after well.

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