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Home Instead (Frodsham, Runcorn & Widnes)

Halpin House, Off Church Street, Frodsham, Cheshire WA6 6QJ
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Home Instead (Frodsham, Runcorn & Widnes), Frodsham
Home Instead (Frodsham, Runcorn & Widnes), Frodsham
Home Instead (Frodsham, Runcorn & Widnes), Frodsham

With a CQC 'outstanding' rating (April 2019) and excellent reputation, the team in Frodsham, Runcorn and Widnes is proud of the quality of care the staff provide.

Home Instead are passionate about the provision of person-centred, relationship led care that supports clients independence with dignity.

The agency offers a minimum 1-hour client call every time and provides the same CARE Professionals to the same clients for continuity purposes.

It is a...  

Care Provided by Home Instead (Frodsham, Runcorn & Widnes)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Available on request

Contact Home Instead (Frodsham, Runcorn & Widnes) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Brian Moynihan (Director)

Home Instead (Frodsham, Runcorn & Widnes) Reviews (65)

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9.2

Home Instead (Frodsham, Runcorn & Widnes) has a Review Score of 9.2 (9.208) out of 10, based on 4 reviews in the last 2 years. Over all time Home Instead (Frodsham, Runcorn & Widnes) has 65 reviews.

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Review from Ruth A (Daughter of Client) published on 8 February 2018 Submitted via Website
Overall Experience

We contacted Home Instead Senior Care for my Father, who is chronically ill, as we saw the excellent Care Quality Commission report online. We received visits to discuss bespoke care packages and plans, which resulted in a contract for three one hour visits daily from Home Instead.

Dad and the family are extremely impressed with Home Instead’s expert caring services, knowing that every aspect of the service is outstanding. The Caregivers and the management team go above and beyond their duties. For example, the lock on the front door broke and within the day, Home Instead arranged for this to be fixed. Caregivers contact the doctor’s surgery directly if there is a deterioration in his health as appropriate. There is excellent communication with the family and we receive a weekly schedule and daily visit reports.

We are very fortunate to have Home Instead looking after my Father, and we highly recommend them for passionate, outstanding and excellent care. The Caregivers are like part of our family.

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Value for Money
Review from Pauline K (Daughter of Client) published on 24 January 2017 Submitted via Website
Overall Experience
Home Instead provide care for my mum. The ladies who attend her are very empathetic to her needs and she relies on them immensely to help her wash and dress each morning.

We had been caring for mum for some time and her ability to do everyday tasks by herself had continued to decrease. The strains of full-time work meant my sister and I were unable to go over in the mornings to provide the required help. Dad was becoming exhausted and suffered a heart attack due to the continual stress of mum's care.

The ladies are a Godsend and really, really make a difference. I have already recommended them to several colleagues at work and friends, where care for a family member had become an issue. The Home Instead team, I feel, don't treat their roles as just a job, instead, as a vocation and are so thoughtful and caring. The ladies are always talking to mum and engaging both her and dad, keeping the focus always on them, their well-being and make them feel special.

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Review from Rosalind B (Client / Service User) published on 23 January 2017 Submitted via Postal Card
Overall Experience

I receive help in the house and a little shopping and enjoy the company.

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Treated with Dignity
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Review from Penny W (Wife of Client) published on 9 January 2017 Submitted via Postal Card
Overall Experience

We have used Home Instead for 2 years and are quite satisfied with their service.

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Review from I. T. R. (Client / Service User) published on 7 December 2015 Submitted via Website
Overall Experience
The care provided is getting me up and dressed. I am confined to a wheelchair because of balance problems - ataxia. I am also taken to breakfast but am then self sufficient with the aid of my wife. We are 84 and 80 respectively. I am also helped to shower in our small wet room as requested. Both female and male carer's are good at this.

We also have cleaning work for one hour a week and it is clear that females are more proficient and housework familiar.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 April 2019
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Home Instead (Frodsham, Runcorn & Widnes).

Awards / Recognitions (15)

  • 29 May 2026Recipient: Home Instead
  • 30 May 2025Recipient: Home Instead
  • 31 May 2024Recipient: Home Instead

Accreditations

There are no accreditations posted yet for Home Instead (Frodsham, Runcorn & Widnes).

Meet the Team (6)

Brian Moynihan
Brian MoynihanJob Title:Owner/DirectorJoined: 2016
Brian grew up on a sheep farm in the lower reaches of New Zealand South Island. He completed a BSc Hons in Chemistry at the University of Otago before embarking on a career in industry including roles in sales, marketing and general management.
Alison and Brian enjoyed the opportunity to work and live in The Netherlands and Chicago before returning to Cheshire in 1999.

Brian and Alison have three teenage children; Will, Jack and Olivia. They understand how difficult it can be for family members to balance their working lives with also trying to provide support to their family, young or old.

Angela Harrison
Angela HarrisonJob Title:Operations Manager & Registered Care ManagerJoined: 2026

Angie brings 23 years of nursing experience to her role in Home Instead. She has worked in community-based care, care homes, palliative care and hospital organisations. Whilst gaining this experience, Angie invested her time in developing her leadership skills and completed her Level 4 in Safeguarding qualification.

Angie joined Home Instead in 2026; she wanted to stay in the sector and was looking to work with a team with a passion for delivering high standards of care. In this role, she supports our Co-ordinators with Client reviews and Care Professional support and coaching.

Angie uses her experience, skills and training to support and coach our Care Professionals to provide care that is truly person-centred and relationship-led.

Nicola Headley
Nicola HeadleyJob Title:Client CoordinatorJoined: 2023

Nicola joined Home Instead in 2023 as a Care Professional after undertaking 3 years of care work in a local nursing home. Recognising Nicola’s talent for delivering care, she was promoted to Client Coordinator. In this role, Nicola leads our Client consultations, crafts person-centred care plans and provides ongoing support and reviews with our Clients and their families.

Laura Summers
Laura SummersJob Title:People CoordinatorJoined: 2019

After 7 years of working in hospitality and running a successful Cambridge Diet consultancy, Laura joined Home Instead in November 2019 as a Care Professional. She was promoted to Care Coordinator in 2023, providing an extra level of support for Clients and Care Professionals. In 2026, Laura completed her Level 5 - Leader in Adult Social Care with a distinction grade.

Rebecca Wojtala
Rebecca WojtalaJob Title:SchedulerJoined: 2018
Rebecca is a graduate of the University of Hull with a Degree in Marketing.
Upon completion of her undergraduate career, Rebecca embarked upon a role with BT in the Sales and Retention Department and was soon promoted to the Planning Department. In this role Rebecca was responsible for streamlining and managing processes related to annual leave, in accordance with BT policy and international industry quality standards. This required Rebecca to demonstrate good coaching skills and positively manage a variety of stakeholders whilst keeping focus on the task in hand.

In 2018, Rebecca was seeking a role that she felt would “make a difference to people’s lives” and allow her to apply her analytical/problem-solving skill set. Consequently, Rebecca joined our team as the Scheduler. In this role Rebecca is responsible for coordinating the scheduling of individualised service for all our clients and CAREGivers, whilst also optimising our ability to provide relationship led care.

Jane Bourne
Jane BourneJob Title:AdministratorJoined: 2017
Jane grew up in Frodsham and is married with five children. After a ten-year assignment in the Middle East with her husband’s job, she returned to live in Helsby in 2014. She began her working life in the banking and finance sector but gave this up to start a family and run a successful childminding business.
From 2007, she worked as the Executive PA in a busy primary school overseas and her role included all aspects of HR, recruitment and administration work.

Having gained her Diploma in Health and Social Care in 2005, Jane was keen to incorporate her admin experience into a role within a care setting. Due to her own father’s onset of dementia in the past few years, she came to understand the importance of the availability of honest, kind and sympathetic caregivers to support the family, together with the provision of support for the CAREGivers themselves, helping them to manage their important but often challenging roles. She came across the role of Caregiver Administrator at Home Instead whist researching care for her father; it was the perfect fit and so she joined the team in 2017.

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