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Blue Ribbon Community Care (South West London)

12 Kingsmill Business Park, Chapel Mill Road, Kingston upon Thames, London KT1 3GZ
Blue Ribbon Community Care Ltd Logo
Blue Ribbon Community Care (South West London) logo
Blue Ribbon Community Care (South West London), Kingston upon Thames
Blue Ribbon Community Care (South West London), Kingston upon Thames
Blue Ribbon Community Care (South West London), Kingston upon Thames

Blue Ribbon is an independent home care provider, offering personalised care and support services throughout the UK to people in the comfort of their own homes.

Blue Ribbon understands the difficulties that people in need of home care can sometimes face and are dedicated to providing personal home care services which don't compromise on your independence. Ultimately, the aim is to help you continue to lead your life the way you always have.

Care Provided by Blue Ribbon Community Care (South West London)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32.35
The price(s) shown are provided by the agency. Contact Blue Ribbon Community Care (South West London) for full pricing details and T&Cs.

Contact Blue Ribbon Community Care (South West London) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sarah Duffy (Manager)

Blue Ribbon Community Care (South West London) Reviews (53)

9.7

Blue Ribbon Community Care (South West London) has a Review Score of 9.7 (9.667) out of 10, based on 10 reviews in the last 2 years. Over all time Blue Ribbon Community Care (South West London) has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from Doug S (Husband of Client) published on 15 May 2026 Submitted via Website
Overall Experience

Over a period of 6 years or so, Blue Ribbon provided care support for my wife, who was suffering from Alzheimer's Disease. As expected, the support needs changed, starting with 3 visits a week to eventually, 2 visits a day. Throughout, they provided excellent and professional care, not only for my wife but invaluable advice and support for me. Having had some time to reflect - the continuity of care was much appreciated, also they were always contactable, whether for the urgent or routine. They made a huge contribution in making a difficult time more bearable, and I have no hesitation in commending them.

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Review from Natalie M (Daughter of Client) published on 15 May 2026 Submitted via Website
Overall Experience

Amazing service! Would definitely recommend. Caring and professional at all times. Responsible, kind and patient and always kept in communication with clients family. If your looking for care providers for your loved ones, I would highly recommend.

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Review from Lis B (Daughter of Client) published on 4 May 2026 Submitted via Website
Overall Experience

Blue Ribbon provided my mother with wonderful support. Mum reflected to me that that she hadn't wanted additional home care but that Blue Ribbon's presence had improved her quality of life. She looked forward to her 'housekeeper' coming to visit her, who knew what she needed and provided friendly and uplifting company each day.

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Review from Elaine D (Client / Service User) published on 23 June 2025 Submitted via Website
Overall Experience

Staff are very good. They cope with messy situations cheerfully. They are helpful, willing to do washing up etc. I can't think what else to say, but I can't move on to submit unless I do. When I first needed a carer, they were quick to oblige.

Reply from Noel Williams, MD at Blue Ribbon Community Care (South West London)

Thank you for taking the time to leave this positive review for us, it means a great deal.

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Review from S B (Client / Service User) published on 16 June 2025 Submitted via Website
Overall Experience
After a bad fall seven months ago, three months in hospital and rehab and a six-week free care package to enable me to return home, I needed to find my own private help, not least to allay the concerns of my close family, who all live far away. My son and I I had the same immediate reaction that only Blue Ribbon could provide the help I needed. The representative was the only one who was not trying to "sell" the services of their agency but a hands-on manager who responded to all my concerns with a practical and positive attitude.

My principal carer is absolutely wonderful: always cheerful and pleasant, unobtrusively tactful, extremely efficient, flexible and obliging (if at all possible, she is always prepared to help me with other things, away from, as well as inside, my house. My regular Sunday morning carer is also excellent. They have both actually enhanced my life at home in contrast to all previous 'carers' I have dealt with. I feel incredibly fortunate!

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Review from Anthony L (Brother of Client) published on 28 May 2025 Submitted via Website
Overall Experience
My sister aged 88 fell at her home 35 miles from where I live. She suffered an undisplaced pelvic fracture and was hospitalised. She had been caring for her 95 year old partner who then and now, as my sister is no longer able, has been cared for by agency staff close to their home.
After hospital care, my sister was released to my care for convalescence.
To arrange care for my sister, who needed assistance with hygiene and dressing, I contacted Blue Ribbon and was visited by the assistant supervisor. She quickly assessed the level and frequency of the care required and advised that this would be reviewed for suitability as time progressed.
The carers who visited were timely, cheerful friendly and efficient. A pleasure to have in my home and very well liked by my sister and myself.

I am sure that Blue Ribbon aided my sister's recovery and return to her home.

Reply from Noel Williams, MD at Blue Ribbon Community Care (South West London)

Thank you for taking the time to share such a thoughtful review. We're so pleased to hear that our team were able to provide timely and supportive care during your sister's recovery. It's always our aim to deliver care with dignity, warmth, and professionalism, and we're grateful for your kind feedback. Wishing your sister continued good health.

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Review from Joanna C (Daughter-in-law of Client) published on 27 May 2025 Submitted via Website
Overall Experience

As a family this is the second time we have organised support for family with Blue Ribbon Care. On both occasions great support was provided in sometimes very difficult circumstances. The manager and her team provide excellent support and care. They are also proactive in their suggestions and assistance as we navigate getting this right for Mum. Specifically they were there for Mum very quickly when an emergency arose and fabulous in their follow through to get Mum the right medical support. They maintain their professionalism at all times and take care to listen to the wishes of their clients as well as providing the right nudges to assist. We would not hesitate to recommend their services and support.

Reply from Noel Williams, MD at Blue Ribbon Community Care (South West London)

Thank you for your thoughtful review. We're so pleased our team could provide the right support during a difficult time. Your kind words mean a great deal to us and reaffirm our commitment to compassionate, responsive care.

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Review from D A (Son of Client) published on 11 April 2025 Submitted via Website
Overall Experience
The manager who manages the team is a thoroughly professional, caring and dedicated person. Her organisational skills are detailed, accurate and shows tremendous empathy towards our mother.
Her attention to detail in terms of mirroring how our mother likes her routine to be is near perfection and ensures her well being throughout her daily care.

I cannot praise her enough for the dedication and loving care she has shown the family and our mother making sure her transition from total independence to accepting care provision as a necessity has been a seamless journey for Mum. Peace of mind for our family is a luxury she has provided us abd we are and will continue to be truly grateful!

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Review from N B (Daughter of Client) published on 10 February 2025 Submitted via Website
Overall Experience

Blue Ribbon Community Care carers looking after my mum are fantastic. They're very polite and helpful and the care they give my mum is 5 star. Always on time, keep me updated on any problems with my mum, nothing is too much trouble, am very pleased with the care my mum is getting.

Reply from Noel Williams, MD at Blue Ribbon Community Care (South West London)

Thank you for taking the time to share your experience.

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Review from Gina C (Daughter of Client) published on 30 September 2024 Submitted via Website
Overall Experience
As always, an excellent service, especially as my mother became more frail. Blue Ribbon Community Care also offered support at the end of her life which was much appreciated.

Mum enjoyed the cheerfulness and care the team took and I was pleased that she was being so well cared for. Thank you team!

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Review from A A (Granddaughter of Client) published on 10 May 2024 Submitted via Website
Overall Experience
Blue Ribbon Community Care has been caring for my elderly relative, I was nervous at first but I have total confidence in them now. I live quite far away so it was a concern but they have been really great!

I can leave them in charge and have peace of mind, so a big thank you.

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Review from L M (Daughter of Client) published on 10 April 2024 Submitted via Website
Overall Experience
My father received care from Blue Ribbon Community Care for over ten years. His life was enhanced greatly by the great personal and professional care he received each day. The carer's practical advice and genuine care gave us confidence and peace of mind when health issues arose. There was always someone to guide me and always someone to make my father smile. Blue Ribbon became part of our family and good friends. They not only cared for my father but were amazing emotional support for us too.
The office staff are professional and very empathetic and always there to help with advice and always make that extra effort to accommodate the client's needs and their family.
We were very fortunate to have found Blue Ribbon, it made caring for my father so much easier.

Blue Ribbon staff played an important, supportive and loving role in my father's last years and I will always be grateful for the positive impact on our life as a family.

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Review from Janice K (Wife of Client) published on 4 May 2023 Submitted via Website
Overall Experience

My husband was discharged from hospital with a palliative care package in place. Hitherto unknown to me Blue Ribbon provided excellent service - any two from a team of six insured continuity and were professional, caring, reliable, considerate and always encouraging.

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Review from C L (Daughter of Client) published on 27 April 2023 Submitted via Postal Card
Overall Experience

We have been really pleased with Blue Ribbon. The carers we now have are wonderful they really care for our dad in the full sense of the work providing physical and emotional support and giving advice to the family. People in the office always respond quickly and efficiently to any problems. We would recommend Blue Ribbon to anyone looking for a reliable caring team.

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Review from R S (Daughter of Client) published on 24 April 2023 Submitted via Website
Overall Experience
My mother received domiciliary care from Blue Ribbon in addition to live-in care, during the last few weeks of her life.

All the carers were kind, helpful, compassionate and efficient. They treated my mum with dignity and professionalism and I would have no hesitation in using them again. As a family, we were confident Mum was in safe hands and had no worries in leaving her in their care.

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Review from Liz W (Wife of Client) published on 1 March 2023 Submitted via Website
Overall Experience

I have been using Blue Ribbon for some years to provide home care for my husband, who has terminal cancer and is bed bound. They are completely reliable and go out of their way to help, always ready to respond to requests for one-off extra assistance to allow me to have some time off. We have good continuity of carers, who are all very kind and friendly. I would not hesitate to recommend.

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Review from Peter H (Son of Client) published on 19 July 2022 Submitted via Website
Overall Experience

Very pleased with the care provided for my 102-year-old father. I live in Scotland so I need the assurance that he is being looked after in his own home. He has a carer going in three times a day to attend to his needs, which is a great reassurance for me.

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Review from Aspy S (Nephew of Client) published on 9 February 2022 Submitted via Website
Overall Experience
Blue Ribbon has been looking after my uncle who suffers from dementia and is 94 years of age for over 3 years. The management team have been excellent and very approachable if a problem needs resolving. We have had the same in house carer looking after him throughout this period. She has been very friendly and understanding of my uncle’s requirements. When the carer is given time off the management always replace her with another high-quality carer taking into account my uncle’s needs.

I would have no hesitation in recommending Blue Ribbon who are a first-class outfit.

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Review from Stacy S (Daughter of Client) published on 9 February 2022 Submitted via Website
Overall Experience
Nothing is too much trouble for Blue Ribbon Community Care.
They are professional and offer a very personal service.

The manager and assistant manager go above and beyond for their service users and we are extremely happy with all their help. The carers are happy and really have put my mother at ease as at times she can be a handful!

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Review from Shiva S (Daughter of Client) published on 3 February 2022 Submitted via Website
Overall Experience

This care agency is perfect in every way. Good management, kind carers and continuity of care. My mum is 91and demanding partially disabled. I cannot express how grateful we are for her to be looked after by Blue Ribbon carers.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 February 2026
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Blue Ribbon Community Care (South West London).

Awards / Recognitions (18)

Meet the Team (1)

Sarah Duffy Job Title: Branch Manager Joined: 2019
Sarah Duffy

Sarah has been Managing the Kingston branch since 2022.

Frequently Asked Questions about Blue Ribbon Community Care (South West London)

How many Carers does Blue Ribbon Community Care (South West London) employ?

Blue Ribbon Community Care (South West London) employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Ribbon Community Care (South West London) to verify any information. View our terms and conditions. Blue Ribbon Community Care (South West London) has an Enhanced Service - more info.