Blue Ribbon Community Care (South West London)

The carers made a real difference to dad's last precious days - huge thanks from me (daughter) too as you made my life much more tolerable in what were very stressful times.

We couldn't be happier with our carer. There is a huge relief we feel knowing that she is there and will answer the phone to us and let us know what is happening. Mummy is so relaxed and happy. She is eating better than she has for years and I have been able to concentrate on my children, knowing mummy is safe.

The whole sad experience was made easier knowing that my family had the help and support from a high--quality service that went above and beyond their duties to help us ease through the inevitable end result.

I would like to express my gratitude to Blue Ribbon for their excellent service in caring for an elderly family friend at the end of her life. Not only was the level of care extremely professional and of the highest standard but the carers themselves were gentle, kind and compassionate. It was also a great relief for my family to know that everything was being taken care of, in fact, it was as if she was being looked after by family. I cannot recommend them highly enough.

Very good service.

I have found the staff very helpful and caring. They are always willing to fulfil our needs.

She has been my carer since 20th June 2016. Reliable, honest and trustworthy and highly professional. Has given me excellent advice regarding walking aids, encouraged me to walk increasing distances. Help with medication and understands the main aspects of diabetic care with the insulin pen and home glucose testing machines. Discusses concerns with health and safety issues. She is a good cook, a pleasing companion and good household manager.

I find Blue Ribbon very reliable. The staff are excellent. I would never have managed without the support since I returned from hospital.

Our relationship with Blue ribbon commenced 3 years ago, and since then they have provided us with support and personal care for my 91 year old Aunt on an ongoing basis.

When her principal nurse is not available either one of two senior carers come, both of whom are mature carers with experience of dementia patients, who also provide excellent care and support.

Any care agency is only as good as the dedicated care given by their care staff, we have been blessed.

A professional and well organised service which allows for flexibility in arranging care. Carer selection and matching to client has been excellent. My mother-in-law loves spending time with her carer and the carer spends time doing things with her which she enjoys doing. The service I have received has given me real peace of mind that my mother-in-law is very happy with her carer and in safe hands.

Thank you, and your team.

Other carers I have had with Blue Ribbon have also been very good and I am very grateful.

Overall very good service. The only comment but not directly related to the quality of care is the invoicing could be improved but invoicing is from the head office not local agency.

The manager at Blue Ribbon, who trains and organises the carers is always available to discuss any concerns and is very flexible about providing extra care and support when needed.

I have every confidence in Blue Ribbon.