Loading...

Blue Ribbon Community Care (South West London)

12 Kingsmill Business Park, Chapel Mill Road, Kingston upon Thames, London KT1 3GZ
Blue Ribbon Community Care Ltd Logo
Blue Ribbon Community Care (South West London) logo
Blue Ribbon Community Care (South West London), Kingston upon Thames
Blue Ribbon Community Care (South West London), Kingston upon Thames
Blue Ribbon Community Care (South West London), Kingston upon Thames

Blue Ribbon is an independent home care provider, offering personalised care and support services throughout the UK to people in the comfort of their own homes.

Blue Ribbon understands the difficulties that people in need of home care can sometimes face and are dedicated to providing personal home care services which don't compromise on your independence. Ultimately, the aim is to help you continue to lead your life the way you always have.

Care Provided by Blue Ribbon Community Care (South West London)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32.35
The price(s) shown are provided by the agency. Contact Blue Ribbon Community Care (South West London) for full pricing details and T&Cs.

Contact Blue Ribbon Community Care (South West London) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sarah Duffy (Manager)

Blue Ribbon Community Care (South West London) Reviews (53)

9.7

Blue Ribbon Community Care (South West London) has a Review Score of 9.7 (9.667) out of 10, based on 10 reviews in the last 2 years. Over all time Blue Ribbon Community Care (South West London) has 53 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Blue Ribbon Community Care (South West London)
Loading...
Showing 53 reviews matching selected criteria
Review from P J (Daughter of Client) published on 20 October 2021 Submitted via Postal Card
Overall Experience

The management is excellent and very approachable, caring in a friendly understanding way to the service user, family and also their staff. This is a key factor to Blue Ribbob's success. The 3 live-in carers we have had are all high calibre, very experienced, trustworthy, reliable, cheerful and friendly to the service user, his family and friends. Management ensures staff have regular Covid tests and Covid inoculations and provide PPE for them. The staff are given time off and another high standard carer comes with informed handovers.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sarah K (Daughter of Client) published on 5 October 2021 Submitted via Website
Overall Experience
Blue Ribbon has been looking after my father with dementia for the last 7 years and has always provided the best care possible for him. There is always lots of communication between the staff and myself to make sure my father has everything he needs. I live 45 minutes away so having Blue Ribbon look after him has been a godsend as I know he is in good hands.

Thank you

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Brian W (Client / Service User) published on 16 July 2021 Submitted via Website
Overall Experience

A first-class organisation. Extremely well run with excellent carers and sensitive to elderly clients. Very helpful in all aspects of daily life and their dignified approach is to be commended. Always a pleasure to see my carers.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kenneth B (Husband of Client) published on 11 September 2020 Submitted via Website
Overall Experience
The carers looked after my wife at home, always with cheer and dignity, for a few years as she deteriorated with dementia and other problems.
My wife was happy to see them each day.

I can't thank them enough.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kelven S (Son of Client) published on 12 August 2020 Submitted via Website
Overall Experience

Having suffered the services of Council provided care - I turned in desperation to Blue Ribbon for the care of my mother firstly on a part-time basis and then full-time. Their management are so willing to help, go the extra mile, and be flexible and arrange things very quickly when needed. What can I say about the carers - absolutely outstanding - the care, attention and company they provided to my mother in the last months of her life was exemplary and far beyond my expectations. When my mother slept they cleaned, did the washing and tidied for my mum. The detailed notes they kept on every event was left in the house at all times so I knew exactly what had happened and when. They could be totally fully trusted with my mother's food, cleanliness and tablets. It was lovely going to my mother seeing her peaceful, content and receive the briefing from the carers. Have no hesitation in using Blue Ribbon - outstanding.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan C (Daughter of Client) published on 25 May 2020 Submitted via Website
Overall Experience

My elderly mother has multiple disabilities but is fiercely independent. For years she had refused to even consider having a carer. However since February, she has been receiving personal care from Blue Ribbon, and now has a new lease of life. She loves her carers and loves the fact that they help her to maintain her independence. Since the Covid-19 lockdown Blue Ribbon have literally been life-savers. I can not recommend them too highly.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S H (Son of Client) published on 27 March 2020 Submitted via Postal Card
Overall Experience

My dad feels very comfortable with is carers. They are kind and reliable.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A J (Daughter of Client) published on 11 September 2019 Submitted via Postal Card
Overall Experience
I have used Blue Ribbon for a year now, to supply carers for my father who suffers from dementia.
Initially, the management took great care to match my father with suitable carers and also they aim to supply as few changes of carers as possible to cover holidays and sick leave etc.
All the carers provided have been efficient, kind, sympathetic and caring in a way that has given my father a new lease of life.

Together with good communication from management and carers, I am very reassured.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lisa K (Client / Service User) published on 20 August 2019 Submitted via Postal Card
Overall Experience

The carer was very helpful and always had a positive attitude. We could not have managed, let alone enjoy the holiday without her.

Reply from Noel Williams, at Blue Ribbon Community Care (South West London)

Thank you very much for your kind words.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Peter C (Client / Service User) published on 5 March 2019 Submitted via Postal Card
Overall Experience

I am perfectly happy with the service. The carers know what they are doing and make an excellent job of it. One of the carers has just recently saved my life by calling for an ambulance when I stopped breathing. I felt far more secure in my predicament with a trained carer who knew exactly what to do in what was a life and death situation. Thank you very much.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Maureen C (Client / Service User) published on 4 March 2019 Submitted via Postal Card
Overall Experience

Excellent.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christine P (Daughter of Client) published on 9 January 2019 Submitted via Website
Overall Experience
I would definitely recommend Blue Ribbon. My mother's carers are very personable, caring, reliable and trustworthy and it is evident that they enjoy their job.
I have established a very good relationship with her two regular carers (who always 'go the extra mile') and the office manager and nothing is too much trouble.
She now needs extra support at the day centre she attends and one of her carers spends time with her there too.
We used Blue Ribbon for live-in care last year while we were on holiday. The lady who came was 'a treasure' who looked after my mother and her bungalow to perfection. My mother was singing her praises and didn't want her to leave. We have booked her again for this year.

My mother has dementia so she often doesn't remember her carers names but she enjoys their company, is very well looked after and always has good things to say about them. They, in turn, like being with her and liaise with me regularly.

Reply from Noel Williams, at Blue Ribbon Community Care (South West London)

Thank you very much for taking to the time to provide us with your review :)

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Samantha G (Daughter of Client) published on 13 November 2018 Submitted via Website
Overall Experience

Staff and manager really good at what they do I'm so pleased with the company they really do help look after my dad and help him with his everyday needs. I just wished I found them sooner.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from George L (Client / Service User) published on 29 June 2018 Submitted via Postal Card
Overall Experience

My Son has early onset of Alzheimer's disease. Blue Ribbon staff provide a very caring service and I cannot praise them enough. My Son is cared for in a very professional way. He can be difficult but the carers always provide a wonderful service.

Reply from Noel Williams, at Blue Ribbon Community Care (South West London)

Thank you very much for taking to the time to provide us with your review :)

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Zoe S (Granddaughter of Client) published on 15 March 2018 Submitted via Website
Overall Experience

My nan really enjoys spending time with the carers. They are always professional and compassionate towards her and make her feel very comfortable.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Dale H (Nephew of Client) published on 12 March 2018 Submitted via Website
Overall Experience

My aunt's regular carers are part of an essential support network that enables me to provide continuing care for my 93-year-old aunt.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Soraya R (Client / Service User) published on 12 March 2018 Submitted via Website
Overall Experience

Really lovely, warm and friendly team of staff, always make you feel cared for. Very flexible, genuinely nice with nothing too much trouble.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Scotty M (Client / Service User) published on 12 March 2018 Submitted via Website
Overall Experience

They are very good I have confidence in the people who run things making sure a carer turns up. The specific carer allocated to me is truly great and is backed up a newish member of the management team who has been great too. It's a relief knowing she's there for holidays etc.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Alison W (Daughter-in-law of Client) published on 30 November 2017 Submitted via Website
Overall Experience

My father in law was cared for by a lady from Blue Ribbon. She was very kind, caring, gentle and able. She became a friend to my father in law and the family as well as being his carer. I found Blue Ribbon very prompt and efficient in finding us a carer, I would highly recommend his carer and Blue Ribbon.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C W (Daughter of Client) published on 24 April 2017 Submitted via Postal Card
Overall Experience
Dad had hospice at home treatment and as part of the package, he was provided with three care visits per day.
All the carers that visited were polite, caring and very knowledgeable.
Dad's face would light up when they walked into the room.

The carers made a real difference to dad's last precious days - huge thanks from me (daughter) too as you made my life much more tolerable in what were very stressful times.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 February 2026
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Blue Ribbon Community Care (South West London).

Awards / Recognitions (18)

Meet the Team (1)

Sarah Duffy Job Title: Branch Manager Joined: 2019
Sarah Duffy

Sarah has been Managing the Kingston branch since 2022.

Frequently Asked Questions about Blue Ribbon Community Care (South West London)

How many Carers does Blue Ribbon Community Care (South West London) employ?

Blue Ribbon Community Care (South West London) employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Ribbon Community Care (South West London) to verify any information. View our terms and conditions. Blue Ribbon Community Care (South West London) has an Enhanced Service - more info.