Tailor Maid Home Care Ltd

Excellent engagement prior to commencement of service. Very professional and supportive service. Managers and staff are extremely supportive and knowledgeable. Very much the extra mile approach.

Friendly and competent staff. Willing to help and provide useful information when necessary. Office staff easily contacted and helpful in resolving any problems or changes in appointment times. Carers are reliable in fulfilling timed appointments.

This is a small company, which I like, for they keep a tight grip on staff and office management. Should one of their staff have been held up in keeping their appointment with me, then I receive a call immediately from head office, to keep me informed o the reason. Each morning, I get help from one of the team to assist in washing and dressing, make my bed, or change it, wash breakfast dishes, or put out the rubbish. One on the rota is capable and will do anything to help in a willing and cheerful way. I look forward to their visits.

My father has been cared for by Tailor Maid for over five years. The carers are helpful, willing and respectful. We are so happy with their service, and Tailor Maid look after my mother-in-law now too.

Very efficient and friendly staff.

Having used this service provider for mum's care at home for the last two years, we have been very pleased and satisfied with the level of care provided. The staff provide a high level of friendly care to our mum and treat her with kindness, care and dignity. The staff are scheduled on a rota basis and where possible, this is maintained with the same staff for consistency and to the benefit of mum's care.

The service provided by Tailor Maid Home Care is excellent. The carers are very pleasant and very efficient in all that they do. We have been with them for over a year, and the carers almost feel like members of the family It is very comforting they are such reliable support.

The staff are well trained, respectful, obliging, considerate and very skilled in their vocation. A breath of fresh air. The management team seem very experienced and accommodating.

A group of pleasant and helpful ladies. Efficient, well trained and warm-hearted.

Confident Dad will be looked after as if he were their own relative. All carers are professional and truly care about their client's health and wellbeing. On the rare occasion an issue arises, it is dealt with promptly and professionally. We have all had to adjust to a new normal with COVID restrictions and to Tailor Maid's credit, they have done a sterling job in very difficult circumstances. Service provision has been maintained to a very high standard, which our family appreciates and are very grateful.

I have no doubt that if asked I would certainly recommend Tailor Maid Home Care, they are dealing with the virus very well, which can't be easy.

The staff in Tailor Maid Home Care are trained to the highest standard in their care, compassion and cheerful attitude towards clients, and they are always prepared to go the extra mile. The "girls" become dear friends.

We have been very happy with all aspects of the service provided by Tailor Maid since moving the care of my father into their hands in January 2020. Dementia can mean unpredictability in the demeanour and cooperation of the cared and Tailor Maid have been empathetic and supportive in the provision of their services. Without exception their staff have been polite, respectful and engaging, never hesitating to go the extra mile. They have eased a considerable burden on my mother and all this through the coronavirus crisis.

Very satisfied with level of care and communication.

Carers are well-matched and all attempts are made to ensure consistency of personnel in the care team.

I have a great level of trust and comfort when she is with a Tailor Maid when I can't be there myself. They act as an extended family!

Over the last 3 years, Tailor Maid has provided an extremely professional and caring service to my mum. Their expertise and focus in dementia care is invaluable. They are extremely well managed and implemented by the carers on an individual level. Attention to detail by all the staff is continuously observed. The carers have all formed an emotional attachment to my mum which has added to her enjoyment of the help provided. So too has the continuity of care. Tailor Maid definitely go out of their way to offer a value-added service; an example of this was seen during the recent harsh winter where they never failed to get to my mum. I thoroughly recommend Tailor Maid.

All caring staff who have attended to my wife thus far have been of a very high standard. Please see boxes below. The kindness to my wife has been exceptional.

I look forward to Wednesday afternoons when a lady comes for and takes me on an outing.

I am happy with the service I get. They try hard to accommodate a package to suit me.