Saxon Care (Chippenham)

Bewley House, Ground Floor West Wing , Marshfield Road, Chippenham SN15 1JW
Review Us
59 Reviews
  • Saxon Care (Chippenham), Chippenham
Saxon Care is a versatile home care agency that offers a wide range of domiciliary support to Wiltshire communities, committed to quality care, on-going assessment and the continual improvement of services.

The agency focuses on in-depth staff training in order to keep standards high, while care workers are supported in their goals with innovative care technology, such as electronic call monitoring.

Independence and quality of life are at the centre of all decisions taken. Together with care for older people the team specialise in support for adults with mental health and physical disabilities, dementia, Huntingdon's, motor neurone disease and terminal illness.
Show Saxon Care (Chippenham) on the Map

Care Provided by Saxon Care (Chippenham)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £37

At Saxon Care, we work with both local authority-funded and self-funding clients, as well as a number of other commissioning groups such as the NHS. Our care fees are calculated on a per-hour basis.


If you prefer to self-fund your care, we have transparent and competitive pricing options available. Our goal is to provide exceptional care without compromising on quality.


Saxon Care is proud to work with local authorities to provide funded care options. We understand the processes involved and can guide you through the necessary steps to secure the support you need.


For fees please feel free to call or email

The price(s) shown are provided by the agency. Contact Saxon Care (Chippenham) for full pricing details and T&Cs.

Contact Saxon Care (Chippenham) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Saxon Care (Chippenham) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Debbie Kesby (Manager)

Saxon Care (Chippenham) Reviews (59)

Over all time Saxon Care (Chippenham) has 59 reviews.

Overall Experience
  • 48
  • 11
  • 0
  • 0
  • 0
Date Published
  • 59
  • 0
  • 0
  • 0
  • 59
Reviewer Connection to Saxon Care (Chippenham)
  • 19
  • 15
  • 10
  • 9
  • 2
  • 2
  • 1
  • 1
Total of 59, showing 1-20
Review from I T (Son of Client) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father received excellent care over a 2-3 year period before he passed away earlier this month.
Every carer who looked after my father did a first class job, was polite, cheerful and very efficient.
We also found the care to be flexible to meet my father's changing requirements.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C M (Son of Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saxon Care provides an excellent service. My mother has been delighted with the standard of care and service she has received from all of the Saxon Care staff. The staff have taken the time to get to know my mother and have shown genuine care and compassion towards her.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C H (Son of Client) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxon Care staff are all highly trained and very caring. They are always punctual and provide excellent caring for my mother. They listen to her stories, questions and suggestions and allow her to be as independent as possible.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M M (Client) assisted by family/friend published on 26 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind and helpful
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Shirley U (Client) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful review, pleasant young lady going through details etc. Pleased with care received from Saxon Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S S (Daughter of Client) published on 21 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, polite staff, who Mum looks forward to each day. They have allowed a sense of calm and practical care, whilst providing a friendly face. Would highly recommend, for all the above reasons and peace of mind their care in the home brings to Mum and I.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kay F (Daughter of Client) published on 21 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are providing excellent care for Dad and always make sure he has everything he needs. He always looks forward to their visits. When his son died recently they came to our rescue by helping transport him to the funeral and we can't thank them enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R C (Client) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My twice daily care has changed my life. I cannot walk so have to be hoisted into an electric chair and back daily. Also, every morning I receive a thorough top to toe washing and moisture creaming. Then I am dressed. The carers are very good and able. I am lucky to have found them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mark G (Son of Client) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother took a fall, Saxon Care were very responsive and proactive, helping me and my mum. They stayed with her until I could get there and provided extra sessions in addition. Many thanks to them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jackie P (Client) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxon Care comes highly recommended. I am treated with the utmost care and respect by all members of their team. Everybody has a story to tell and I feel they are more friends than carers. My dignity is preserved at all times and for that I am very grateful.
Reply from Nathan Clifft, Marketing Manager at Saxon Care (Chippenham)We really appreciate you taking the time to write this review, thank you. We're always here when you need our support.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S H (Wife of Client) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxon Care Solutions went above and beyond to help with the needs of my husband, who had Alzheimer's, and support me, particularly when I requested additional help at very short notice. I wholeheartedly recommend the carers and admin staff for their professionalism, efficiency and, above all, their
empathetic approach to what it often a difficult and emotional time for patients and their families.
Reply from Nathan Clifft, Marketing Manager at Saxon Care (Chippenham)Thank you so much for your very kind words, we really do appreciate it. The whole team here at Saxon Care are here to support you, whenever you may need us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from H H (Daughter of Client) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are providing caring, reliable and consistent care for my mum. Not only fulfilling the things that need doing, but also the way and the time talking to Mum. Engaging her in conversation and asking her what she wants or needs is so important.
Reply from Nathan Clifft, Marketing Manager at Saxon Care (Chippenham)Thank you very much for taking the time to leave this review; we really appreciate it. The team are very fond of your mum!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S T (Client) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are respectful and encouraging. Excellent care and ready to provide the help I need and other things I might request. My regular carer is a great help and support. Problems when a substitute carer doesn't know the routine and where things go. A substitute carer is not really required, but I don't
want to be offensive to new carers, and it is important that other carers learn my routine. Thank you.
Reply from Nathan Clifft, Marketing Manager at Saxon Care (Chippenham)Thank you so much for your kind words and feedback. We really appreciate it!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Bryan M (Son of Client) published on 14 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxon Care is very good at their home visits.
Nothing is too much trouble.
Keep up the good work.
Reply from Nathan Clifft, Marketing Manager at Saxon Care (Chippenham)Thank you so much for your kind words. We really appreciate hearing this feedback!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julie B (Daughter of Client) published on 6 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saxon Care has provided in-home care for my mum for several months now. Both Mum and I are very happy. It genuinely is care, and each carer works hard to help Mum and to make sure she’s happy and comfortable, often going above and beyond to help. Mum looks forward to each visit and has good relationships
with all her carers. Saxon has an app that enables me to see an update after each visit, including how she’s feeling, what she’s eaten, which meds she’s had and that she’s had a lovely chat during the visit. Really can’t recommend Saxon highly enough - lovely people.
Reply from Nathan Clifft, Marketing Manager at Saxon Care (Chippenham)Thank you so very much for your wonderful testimonial; we really appreciate it. The team are very fond of your mum, and it's fantastic to hear you are happy with the service we provide.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Helen E (Daughter-in-law of Client) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t speak more highly of Saxon Care. My mother-in-law has had carers since June/July last year, 2022. The service has been fantastic and has been adapted to her needs throughout. For example, when my mother-in-law came out of the hospital last summer, and she needed a great deal of care, including
support with a catheter. This was handled brilliantly, and my very private mother-in-law came to fully trust those that came to her home. Now that my mother-in-law is much better, she is encouraged by the Saxon team to be as independent as possible. The service that I’m most impressed with is how friendly and chatty the carers are. My mother-in-law's biggest issue is loneliness since her husband died in 2018. Saxon has hugely helped in this regard and has provided companionship to her. This, in turn, has relieved much pressure from the wider family. My mother-in-law does not want to live in a care home, and along with family support, Saxon has helped to ensure that this hasn’t been necessary. Thank you to the team, from HQ to all the carers.
Reply from Stuart Webster, Business Coordinator at Saxon Care (Chippenham)Thank you so much for your kind words. The team are all really fond of your mother-in-law, and we are so glad that you are happy with our service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L A (Wife of Client) published on 28 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, professional staff, reliable attendance and helpful to have a schedule of times of attendance.
Reply from Rebecca Bunting, Marketing & Recruitment at Saxon Care (Chippenham)Thank you kindly for your lovely words, and we look forward to working with you again.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sue D (Wife of Client) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband received from Saxon Care was outstanding. Each carer treated him with respect and dignity and quiet efficiency. I would happily recommend Saxon Care.
Reply from Rebecca Bunting, Marketing & Recruitment at Saxon Care (Chippenham)Thank you for your lovely words and it is our pleasure.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mavis L (Client) published on 11 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfactory for my needs. Reassuring for my family to know someone sees me most days.
Reply from Rebecca Bunting, Marketing & Recruitment at Saxon Care (Chippenham)It's always a pleasure. Thank you for taking the time to review us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ken M (Husband of Client) published on 17 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service in every category.
Reply from Rebecca Bunting, Marketing & Recruitment at Saxon Care (Chippenham)Thank you for such a first-class review. The carers take great pride in caring for her and really enjoy spending time with her. She is a true inspiration to them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (7)

Meet the Team (1)

No image found

Debbie Kesby

Job Title: Registered Manager Joined: 2023

Debbie Kesby is the Registered Manager for all three of our Wiltshire offices across Saxon Care.

Frequently Asked Questions about Saxon Care (Chippenham)

How many Carers does Saxon Care (Chippenham) employ?

Saxon Care (Chippenham) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Saxon Care (Chippenham) to verify any information. View our terms and conditions. Saxon Care (Chippenham) has an Enhanced Service - more info.