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Bridgewater Home Care (Wigan)

1 Beecham Court, Smithy Brook Road, Wigan, Greater Manchester WN3 6PR
Bridgewater Home Care (Wigan) logo
Bridgewater Home Care (Wigan), Wigan
Bridgewater Home Care (Wigan), Wigan
Bridgewater Home Care (Wigan), Wigan

Bridgewater Home Care combines personal experience, cutting-edge technologies and unparalleled expertise to support people across Wigan in their own homes.

Each member of the team prides themselves on the quality of care provided and many have shared the same experience with their own loved ones. Because of this, their carers take the role of a friend, not just as a carer.

Bridgewater Home Care believes that everyone should have access...  

Care Provided by Bridgewater Home Care (Wigan)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £26 - £37
  • Weekly Live-in Care Fees: £600 - £1,000

Price is dependant on service provided

The price(s) shown are provided by the agency. Contact Bridgewater Home Care (Wigan) for full pricing details and T&Cs.

Contact Bridgewater Home Care (Wigan) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Shaneil Gaskell (Care Manager)

Bridgewater Home Care (Wigan) Reviews (45)

9.8

Bridgewater Home Care (Wigan) has a Review Score of 9.8 (9.825) out of 10, based on 13 reviews in the last 2 years. Over all time Bridgewater Home Care (Wigan) has 45 reviews.

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Showing 45 reviews matching selected criteria
Review from Alison M (Stepdaughter of Client) published on 13 March 2023 Submitted via Postal Card
Overall Experience

Care providers are excellent. If there are any problems, they ring immediately to inform me and likewise, if I have any concerns, they respond to them as soon as feasibly possible.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for your wonderful review. I will pass on your kind words to the team.

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Review from Barbara O (Wife of Client) published on 8 March 2023 Submitted via Postal Card
Overall Experience

For the time that the staff care for my husband, they are engaging, professional and helpful.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for lovely review and your kind words, I will pass this on to your staff team.

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Review from Cathyrn H (Daughter of Client) published on 4 November 2022 Submitted via Postal Card
Overall Experience

From the first phone call to Bridgewater, I was put at ease. All needs were met and nothing too much trouble. From management to carers, if I needed help or extra visits, they tried their utmost to assist. Having 94 and 95-year-old parents, I did worry about them accepting help, but the staff who were sent to them, put them at ease and was very respectful of their age and needs. It was the hardest phone call I made, asking for help, but the best thing I have done. Thank you.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for this amazing review. I will pass on your kind words to your staff team. We will aways help and change the level of support as your needs change. Thank you for your kind words.

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Review from Sharon W (Daughter of Client) published on 1 July 2022 Submitted via Postal Card
Overall Experience

Bridgewater carers, management and all staff have been excellent, friendly, caring and very compassionate. They care about Mum as they would with their own family members. All have been very approachable, they arrive on time and always keep us updated with any changes.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking your time to complete this lovely review. I will pass on your kind words to your staff team, thank you, Sharon.

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Review from Barbara J (Client / Service User) published on 27 April 2022 Submitted via Postal Card
Overall Experience

Very impressed with the quality of care. Timing was very good and reliable. The carers were always pleasant and helpful and willing to carry out anything to help. I wouldn't hesitate to have your service again. I feel I have had a little holiday as well as my daughter by having such good company as the carers.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)
Thank you for taking the time to leave this lovely review. We were happy to assist with the holiday cover you requested, giving peace of mind to you and your daughter.

I will pass on this feedback to the staff who helped you feel you had a holiday, thank you.

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Review from Thomas R (Husband of Client) published on 8 March 2022 Submitted via Postal Card
Overall Experience

My wife has been with Bridgewater for over 12 months and during this time she has been very satisfied with the care, she has received.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking the time to leave a kind review, our company ethos is to go above and beyond, and this shows in the standard of support each of the care specialists delivers. I will pass on your comments to your care team.

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Review from A P (Daughter of Client) published on 17 February 2022 Submitted via Postal Card
Overall Experience

We find all the carers allocated to help to care for Dad are genuinely caring/thoughful people. They listen to what Dad and us have to say. Dad is most comfortable around them, which is very important to us. They are friendly and eager to help and assist Dad in his caring needs. We are very appreciative of the care they give and support to us as a family. We trust them to care for Dad at times during the evening when we need to rest.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking the time to leave this lovely review; I will pass on your wonderful comments to your staff team. Bridgewater Home Care's ethos is to go above and beyond for the clients.

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Review from Denise G (Daughter of Client) published on 7 July 2021 Submitted via Postal Card
Overall Experience

We have always been happy with the care provided by Bridgewater. All the carers are so helpful and supportive. We had no hesitation in recommending them to my two elderly aunts when they needed urgent care.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for this lovely review, it really is a pleasure to help support your family for over three years. I will pass on your kind comments to your staff team and those who care for your aunts too.

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Review from G L (Cousin of Client) published on 4 June 2021 Submitted via Postal Card
Overall Experience

Bridgewater Care has been attending for over 2 months and we are more than happy with their care. All carers are polite, caring, and always aware of needs. In fact, without Bridgewater, he would not be able to stay at home. I don't know what we would do without them.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking your time to leave this kind review, I will pass on your lovely words to your staff team, thank you for putting your trust in Bridgewater home Care.

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Review from M M (Client / Service User) published on 21 April 2021 Submitted via Postal Card
Overall Experience

All the staff are very friendly and helpful. Good time keeping and treat me with dignity and respect. We have a good team of carers. A brilliant care agency.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking your time to leave this kind and positive review, your feedback is appreciated and I will pass on your comments to your staff team.

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Review from P A (Son of Client) published on 9 April 2021 Submitted via Postal Card
Overall Experience

A very professional, reliable and caring service in all respects.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for your lovely review and your kind words, the care specialist speak very highly of your mother, I will pass on your comments to your team.

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Review from P P (Client / Service User) published on 15 February 2021 Submitted via Postal Card
Overall Experience

My carers attend to all my needs. They will do whatever I ask of them however personal. I look forward to their visits and talking to them and enjoy the breakfasts and evening meals they prepare.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking the time to complete this lovely review, I will pass on your kind words to your staff team. All our staff team aim to go above and beyond, thank you.

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Review from S W (Client / Service User) published on 22 January 2021 Submitted via Postal Card
Overall Experience

I enjoy every moment with the girls. I personally call them 'friends' rather than carers! They do that as well.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you so much for taking the time to write such a kind and positive review for us. It's very much appreciated. Your care specialists love seeing you too and look forward to being a part of your life.

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Review from J S (Brother of Client) published on 22 January 2021 Submitted via Postal Card
Overall Experience

Bridgewater Home Care have been able to provide an excellent care package with the right people to care for my brother. We have a dedicated team who go above and beyond to ensure the best care and support.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you so much for your review, J S, it is much appreciated. It is a pleasure to assist your brother over 15 months. His care specialist team are so happy to be able to provide the care and support to him and help make a difference in his life, I will pass on your kind words.

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Review from S C (Daughter of Client) published on 19 October 2020 Submitted via Postal Card
Overall Experience

Regular carers, always on time. Concerns listed to (not many concerns though). Regular reviews. Pleasant and attentive staff.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for your kind review, all our staff team aim to be above and beyond. All our clients are reviewed on a regular basis. I will pass on your kind words to your staff team.

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Review from S B (Client / Service User) published on 19 October 2020 Submitted via Postal Card
Overall Experience

Very reliable and very supportive. I know my mum is safe, and if anything happens, Bridgewater Home Care will deal with this straight away. I feel I can trust Bridgewater Home Care.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for your kind response; I will pass on your review to your staff team. Thank you for putting your trust in Bridgewater Home Care.

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Review from Alan S (Client / Service User) published on 9 October 2020 Submitted via Postal Card
Overall Experience

The service is good and reliable and the staff are kind and helpful. I would recommend them to anyone who needs good care.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for this kind review, I will pass it on to your staff team.

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Review from J C (Wife of Client) published on 7 September 2020 Submitted via Postal Card
Overall Experience

Everything is great. I am sleeping at night knowing my husband is in the best of care and think the carers are lovely ladies, they are ever so kind and would recommend them. I thank Bridgewater Home Care for what you have done for us, it's well appreciated. Thank you again.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for completing this wonderful review; I will pass on your kind comments to your staff team. Thank you for putting your trust in Bridgewater Home Care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C O (Daughter of Client) published on 21 August 2020 Submitted via Postal Card
Overall Experience

The girls who come to see Mum are brilliant, and the care they give her is amazing. Also, they care about the whole family, especially if you're the main carer. Can't recommend them enough.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you so much for this excellent review, your feedback is greatly appreciated. I will pass on your kind comments to your staff team.

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Value for Money
Review from B H (Husband of Client) published on 20 August 2020 Submitted via Postal Card
Overall Experience

I have used various care companies in the past with unsatisfactory results. However, Bridgewater meets our satisfaction and all our requirements, 100%.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for your excellent review and for putting your trust in us, we will continue to provide an outstanding service to you and i will pass on your comments to your staff team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 January 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bridgewater Home Care (Wigan).

Awards / Recognitions (18)

Meet the Team (6)

Shaneil Gaskell Job Title: Registered Manager Joined: 2019
Shaneil Gaskell
I joined Bridgewater Home Care in 2019 as a Care Coordinator.

I have worked within the care sector for over 11 years, starting as a carer. Over the years I have gained experience along the way and progressed as I learned the different roles.

I am the Registered Manager for Bridgewater Home Care Wigan, with a focus on providing high quality, person-centred care to all.

Jen Mills Job Title: Care Coordinator Joined: 2019
Jen Mills

Jen has been part of the Bridgewater Family for many years, beginning as a Care Specialist, working up to Senior Care Specialist, and is now part of our office team as our Care Coordinator.

Kim Foster Job Title: Deputy Care Coordinator Joined: 2019
Kim Foster

Kim began with Bridgewater Home Care as a Care Specialist before joining the office team as Deputy Care Coordinator.

Maxine Shacklady Job Title: Recruitment and Training Manager Joined: 2014
Maxine Shacklady

I've been with Bridgewater Home Care for over 10 years now, and I look after the Recruitment and Training for Bridgewater Home Care Wigan.

Phil Eckersley Job Title: Managing Director Joined: 2010
Phil Eckersley

As a family, we established Bridgewater Home Care because of our own personal experiences of care. We saw a real need for a quality, private home care service for vulnerable adults in the area, that treated people with dignity and worked around what they wanted as well as their immediate needs.

We are here to change the way in which care is provided and make a real positive impact on the quality of life of local people in the area.

I am extremely happy and appreciative that I have the opportunity to work in the local community, meeting some fantastic people and helping vulnerable adults in the community to maintain their independence with personalised and holistic care in their own homes.

We have a great team of enthusiastic, compassionate and nurturing Care Specialists who encourage, stimulate and assist our clients with an array of varied activities, from companionship and home help to personal care and live-in care.

You can feel confident that will be supported by our friendly and professional team throughout your journey – we are always here to help.

Olivia Crawford Job Title: Marketing Manager Joined: 2020
Olivia Crawford

I joined Bridgewater Home Care (and the care industry) in 2020 after a career in the accountancy world. It was a big change of direction for me, but I love working alongside the Bridgewater Family and helping to deliver a service that means so much to those in our local communities.

Frequently Asked Questions about Bridgewater Home Care (Wigan)

How many Carers does Bridgewater Home Care (Wigan) employ?

Bridgewater Home Care (Wigan) employs 49 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bridgewater Home Care (Wigan) to verify any information. View our terms and conditions. Bridgewater Home Care (Wigan) has an Enhanced Service - more info.