Bridgewater Home Care combines personal experience, cutting-edge technologies and unparalleled expertise to support people across Wigan in their own homes.
Each member of the team prides themselves on the quality of care provided and many have shared the same experience with their own loved ones. Because of this, their carers take the role of a friend, not just as a carer.
Bridgewater Home Care believes that everyone should have access...
Bridgewater Home Care combines personal experience, cutting-edge technologies and unparalleled expertise to support people across Wigan in their own homes.
Each member of the team prides themselves on the quality of care provided and many have shared the same experience with their own loved ones. Because of this, their carers take the role of a friend, not just as a carer.
Bridgewater Home Care believes that everyone should have access to high quality care and support in the comfort of their own home in order to improve quality of life and enhance independence. A leading provider of non-medical, relationship focussed, care at home for vulnerable adults, Bridgewater Home Care prides itself on the exceptional quality of their care and their highly skilled team in Wigan.
Their services include:
• Companionship
• Home help & housekeeping
• Personal care
• Medication assistance
• Specialist care
• Alzheimer’s and dementia care
• Respite care
• Live-in care
• …and much more!
Bridgewater Home Care is built on the understanding that searching for the right care for a loved one can be a challenging time for the whole family. It can be extremely difficult to find credible, reliable, and trustworthy care where you can feel relaxed and confident with the service. At Bridgewater Home Care they have a dedicated team of professionals to support and guide you through your journey with them who are highly trained, experienced and available 24 hours a day. They ‘go above and beyond’ so you can feel confident that your loved one is in excellent hands.
The Bridgewater Home Care ethos is built on achieving the highest standards at all times, starting with the individual. The team in Wigan fully share these values and get to know each client and their family on a one-to-one basis to understand their personality, hobbies and preferences which enables them to provide care and support.
Care Provided by Bridgewater Home Care (Wigan)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£26 - £37
Weekly Live-in Care
£600 - £1,000
Contact Bridgewater Home Care (Wigan) to get a personalised quote:
Price is dependant on service provided
The price(s) shown are provided by the agency. Contact Bridgewater Home Care (Wigan) for full pricing details and T&Cs.
Bridgewater Home Care (Wigan) has a Review Score of 9.9 (9.858) out of 10, based on 16 reviews in the last 2 years. Over all time Bridgewater Home Care (Wigan) has 49 reviews.
Reviewer Connection to Bridgewater Home Care (Wigan)
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Showing 49 reviews matching selected criteria
Review from Alan S (Client / Service User) published on 9 October 2020 Submitted via Postal Card•
Overall Experience
The service is good and reliable and the staff are kind and helpful. I would recommend them to anyone who needs good care.
The service is good and reliable and the staff are kind and helpful. I would recommend them to anyone who needs good care.
↩Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)
Thank you for this kind review, I will pass it on to your staff team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J C (Wife of Client) published on 7 September 2020 Submitted via Postal Card•
Overall Experience
Everything is great. I am sleeping at night knowing my husband is in the best of care and think the carers are lovely ladies, they are ever so kind and would recommend them. I thank Bridgewater Home Care for what you have done for us, it's well appreciated. Thank you again.
Everything is great. I am sleeping at night knowing my husband is in the best of care and think the carers are lovely ladies, they are ever so kind and would recommend them. I thank Bridgewater Home Care for what you have done for us, it's well appreciated. Thank you again.
↩Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)
Thank you for completing this wonderful review; I will pass on your kind comments to your staff team. Thank you for putting your trust in Bridgewater Home Care.
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Management
Treated with Dignity
Value for Money
Review from C O (Daughter of Client) published on 21 August 2020 Submitted via Postal Card•
Overall Experience
The girls who come to see Mum are brilliant, and the care they give her is amazing. Also, they care about the whole family, especially if you're the main carer. Can't recommend them enough.
The girls who come to see Mum are brilliant, and the care they give her is amazing. Also, they care about the whole family, especially if you're the main carer. Can't recommend them enough.
↩Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)
Thank you so much for this excellent review, your feedback is greatly appreciated. I will pass on your kind comments to your staff team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B H (Husband of Client) published on 20 August 2020 Submitted via Postal Card•
Overall Experience
I have used various care companies in the past with unsatisfactory results. However, Bridgewater meets our satisfaction and all our requirements, 100%.
I have used various care companies in the past with unsatisfactory results. However, Bridgewater meets our satisfaction and all our requirements, 100%.
↩Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)
Thank you for your excellent review and for putting your trust in us, we will continue to provide an outstanding service to you and i will pass on your comments to your staff team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from I M (Son of Client) published on 14 August 2020 Submitted via Postal Card•
Overall Experience
All the staff that visit are kind and friendly.
All the staff that visit are kind and friendly.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J P (Client / Service User) published on 14 July 2020 Submitted via Postal Card•
Overall Experience
Having gone from having no care to having carers twice a day we were afraid of the intrusion to family life. Now we feel the carers are a part of our family. They are always very pleasant and professional and I feel the care they provide is always person-centred and I have never been made to feel...
Having gone from having no care to having carers twice a day we were afraid of the intrusion to family life. Now we feel the carers are a part of our family. They are always very pleasant and professional and I feel the care they provide is always person-centred and I have never been made to feel embarrassed about anything which could so easily have been the situation.
↩Reply from Phil Eckersley, Managing Director at Bridgewater Home Care (Wigan)
We are very grateful for your very kind review of our care. Thank you for putting your trust in us. We aim to treat our customers like they are members of our own family and it sounds like we are achieving this, which makes us so proud. Warmest regards and best wishes.
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Value for Money
Review from C S (Husband of Client) published on 18 May 2020 Submitted via Postal Card•
Overall Experience
My wife has Alzheimer's and has almost completely shut down. She can't talk, walk, write or watch TV, etc. However, the ladies that attend to her everyday needs are kind, understanding, very caring, and are excellent. Nothing is too much trouble for them when looking after my wife. They treat her...
My wife has Alzheimer's and has almost completely shut down. She can't talk, walk, write or watch TV, etc. However, the ladies that attend to her everyday needs are kind, understanding, very caring, and are excellent. Nothing is too much trouble for them when looking after my wife. They treat her the same way that my daughter does. They are excellent. The office staff are always obliging and will organise anything they can do to assist and help both my wife and myself. I cannot praise them all too much. 'If it can be done, it will be done'.
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Treated with Dignity
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Review from Nigel S (Son of Client) published on 4 November 2016 Submitted via Website•
Overall Experience
My Father was diagnosed with mixed dementia last year. He is physically well, however following a holiday I discovered that he had sometimes forgotten to eat. Bridgewater Home Care came to my rescue and now visit him twice daily to ensure he has eaten and all is well. Nothing is too much trouble...
My Father was diagnosed with mixed dementia last year. He is physically well, however following a holiday I discovered that he had sometimes forgotten to eat. Bridgewater Home Care came to my rescue and now visit him twice daily to ensure he has eaten and all is well. Nothing is too much trouble for them, he sees the same girls every day and now we consider them friends. The office staff are great, so polite and accommodating. I can't recommend Bridgewater enough, they all really do care!
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Review from Margaret W (Daughter of Client) published on 22 October 2015 Submitted via Review Postal Card•
Overall Experience
The staff are very good and go above and beyond their job to ensure mum has all she needs.
The staff are very good and go above and beyond their job to ensure mum has all she needs.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2020
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Bridgewater Home Care (Wigan).
There are no accreditations posted yet for Bridgewater Home Care (Wigan).
Meet the Team (6)
Shaneil GaskellJob Title Registered ManagerJoined 2019
I joined Bridgewater Home Care in 2019 as a Care Coordinator.
I have worked within the care sector for over 11 years, starting as a carer. Over the...
I joined Bridgewater Home Care in 2019 as a Care Coordinator.
I have worked within the care sector for over 11 years, starting as a carer. Over the years I have gained experience along the way and progressed as I learned the different roles.
I am the Registered Manager for Bridgewater Home Care Wigan, with a focus on providing high quality, person-centred care to all.
Jen MillsJob Title Care CoordinatorJoined 2019
Jen has been part of the Bridgewater Family for many years, beginning as a Care Specialist, working up to Senior Care Specialist, and is now part of our office team as our Care Coordinator.
Kim FosterJob Title Deputy Care CoordinatorJoined 2019
Kim began with Bridgewater Home Care as a Care Specialist before joining the office team as Deputy Care Coordinator.
Maxine ShackladyJob Title Recruitment and Training ManagerJoined 2014
I've been with Bridgewater Home Care for over 10 years now, and I look after the Recruitment and Training for Bridgewater Home Care Wigan.
Phil EckersleyJob Title Managing DirectorJoined 2010
As a family, we established Bridgewater Home Care because of our own personal experiences of care. We saw a real need for a quality, private home...
As a family, we established Bridgewater Home Care because of our own personal experiences of care. We saw a real need for a quality, private home care service for vulnerable adults in the area, that treated people with dignity and worked around what they wanted as well as their immediate needs.
We are here to change the way in which care is provided and make a real positive impact on the quality of life of local people in the area.
I am extremely happy and appreciative that I have the opportunity to work in the local community, meeting some fantastic people and helping vulnerable adults in the community to maintain their independence with personalised and holistic care in their own homes.
We have a great team of enthusiastic, compassionate and nurturing Care Specialists who encourage, stimulate and assist our clients with an array of varied activities, from companionship and home help to personal care and live-in care.
You can feel confident that will be supported by our friendly and professional team throughout your journey – we are always here to help.
Olivia CrawfordJob Title Marketing ManagerJoined 2020
I joined Bridgewater Home Care (and the care industry) in 2020 after a career in the accountancy world. It was a big change of direction for me, but...
I joined Bridgewater Home Care (and the care industry) in 2020 after a career in the accountancy world. It was a big change of direction for me, but I love working alongside the Bridgewater Family and helping to deliver a service that means so much to those in our local communities.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bridgewater Home Care (Wigan) to verify any information. View our terms and conditions. Bridgewater Home Care (Wigan) has an Enhanced Service -what an Enhanced Service includes.
