Bridgewater Home Care (Wigan)

1 Beecham Court, Smithy Brook Road, Wigan WN3 6PR
Review Us
10 41 Reviews
  • Bridgewater Home Care (Wigan), Wigan
Bridgewater Home Care combines personal experience, cutting-edge technologies and unparalleled expertise to support people across Wigan in their own homes.

Each member of the team prides themselves on the quality of care provided and many have shared the same experience with their own loved ones. Because of this, their carers take the role of a friend, not just as a carer.

Bridgewater Home Care believes that everyone should have access to high quality care and support in the comfort of their own home in order to improve quality of life and enhance independence. A leading provider of non-medical, relationship focussed, care at home for vulnerable adults, Bridgewater Home Care prides itself on the exceptional quality of their care and their highly skilled team in Wigan.   

Their services include:   

• Companionship   
• Home help & housekeeping
• Personal care
• Medication assistance
• Specialist care
• Alzheimer’s and dementia care
• Respite care
• Live-in care
• …and much more!

Bridgewater Home Care is built on the understanding that searching for the right care for a loved one can be a challenging time for the whole family. It can be extremely difficult to find credible, reliable, and trustworthy care where you can feel relaxed and confident with the service. At Bridgewater Home Care they have a dedicated team of professionals to support and guide you through your journey with them who are highly trained, experienced and available 24 hours a day. They ‘go above and beyond’ so you can feel confident that your loved one is in excellent hands.   

The Bridgewater Home Care ethos is built on achieving the highest standards at all times, starting with the individual. The team in Wigan fully share these values and get to know each client and their family on a one-to-one basis to understand their personality, hobbies and preferences which enables them to provide care and support.

Care Provided by Bridgewater Home Care (Wigan)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £37
  • Weekly Live-in Care Fees: £600 – £1000

Price is dependant on service provided

These prices are only a guideline, please contact Bridgewater Home Care (Wigan) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Shaneil Gaskell (Care Manager)

Bridgewater Home Care (Wigan) Reviews (41)

10

Bridgewater Home Care (Wigan) has a Review Score of 10 (10.000) out of 10, based on 14 reviews in the last 2 years.
Over all time Bridgewater Home Care (Wigan) has 41 reviews.

Overall Experience
  • 37
  • 4
  • 0
  • 0
  • 0
Date Published
  • 41
  • 2
  • 6
  • 14
  • 27
Reviewer Connection to Bridgewater Home Care (Wigan)
  • 12
  • 12
  • 5
  • 4
  • 4
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Margaret W (Daughter of Client) published on 22 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good and go above and beyond their job to ensure mum has all she needs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Bridgewater Home Care (Wigan) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Bridgewater Home Care (Wigan) is calculated as follows: ( (83 Excellents x 5) ) ÷ 83 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bridgewater Home Care (Wigan) is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (18)

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Meet the Team (6)

Shaneil

Shaneil Gaskell

Job Title: Registered Manager Joined: 2019

I joined Bridgewater Home Care in 2019 as a Care Coordinator.
I have worked within the care sector for over 11 years, starting as a carer. Over the years I have gained experience along the way and progressed as I learned the different roles.


I am the Registered Manager for Bridgewater Home Care Wigan, with a focus on providing high quality, person-centred care to all.

Jen

Jen Mills

Job Title: Care Coordinator Joined: 2019

Jen has been part of the Bridgewater Family for many years, beginning as a Care Specialist, working up to Senior Care Specialist, and is now part of our office team as our Care Coordinator.

Kim

Kim Foster

Job Title: Deputy Care Coordinator Joined: 2019

Kim began with Bridgewater Home Care as a Care Specialist before joining the office team as Deputy Care Coordinator.

Maxine

Maxine Shacklady

Job Title: Recruitment and Training Manager Joined: 2014

I've been with Bridgewater Home Care for over 10 years now, and I look after the Recruitment and Training for Bridgewater Home Care Wigan.

Phil

Phil Eckersley

Job Title: Managing Director Joined: 2010

As a family, we established Bridgewater Home Care because of our own personal experiences of care. We saw a real need for a quality, private home care service for vulnerable adults in the area, that treated people with dignity and worked around what they wanted as well as their immediate needs.


We are here to change the way in which care is provided and make a real positive impact on the quality of life of local people in the area.


I am extremely happy and appreciative that I have the opportunity to work in the local community, meeting some fantastic people and helping vulnerable adults in the community to maintain their independence with personalised and holistic care in their own homes.


We have a great team of enthusiastic, compassionate and nurturing Care Specialists who encourage, stimulate and assist our clients with an array of varied activities, from companionship and home help to personal care and live-in care.


You can feel confident that will be supported by our friendly and professional team throughout your journey – we are always here to help.

Olivia

Olivia Crawford

Job Title: Marketing Manager Joined: 2020

I joined Bridgewater Home Care (and the care industry) in 2020 after a career in the accountancy world. It was a big change of direction for me, but I love working alongside the Bridgewater Family and helping to deliver a service that means so much to those in our local communities.

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