The team provide excellent care. Carers are always kind and cheerful.E H(Client / Service User)

The care my sister is having from Bluebird is the best she has ever received.Linda G(Sister of Client/Service User)

they go above and beyond our expectations, and words don't simply put across how grateful we areS G(Daughter of Client/Service User)

The team provide excellent care. Carers are always kind and cheerful.E H(Client / Service User)

The care my sister is having from Bluebird is the best she has ever received.Linda G(Sister of Client/Service User)

they go above and beyond our expectations, and words don't simply put across how grateful we areS G(Daughter of Client/Service User)

Bluebird Care Exeter is an award-winning, locally-owned provider of quality home care services.
Bluebird Care East Devon is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. Bluebird Care’s team offer a wide range of services to include prescription and shopping collection to ensure their vulnerable customers stay...
Care Provided by Bluebird Care Exeter and West Devon
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Contact Bluebird Care Exeter and West Devon to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- William and Sara Flint (Directors)
Bluebird Care Exeter and West Devon Reviews (52)
Bluebird Care Exeter and West Devon has a Review Score of 9.1 (9.068) out of 10, based on 4 reviews in the last 2 years.
Over all time Bluebird Care Exeter and West Devon has 52 reviews.
My regular care workers know my routine well and support me to remain living in my own home.
I have one carer who makes me laugh and brightens my day, I look forward to her visiting me.
Carers are polite, patient, very caring and pleasant.
All the carers are very good and helpful and good with all they do.
Thank you for taking the time to review us and great to hear that with our help over the last five years, you have been able to remain at home. Thank you again. Best wishes, Bluebird Care, Exeter.
From the time my husband was in a terminal condition, until today, I have had support as and when necessary. Always from polite and caring people. I have nothing but gratitude and praise for their help.
I have recommended bluebird to others.
I have only had the use of a Bluebird Care (Exeter) carer for 3 weeks on coming out of hospital after 2 and a half months. However, I feel I have known my carer for a long time. She is aware of my needs and my preferences and remembers them. This is very helpful to me - I am 87 years old. She is always prompt, ready to please and a happy person to have around. (I never feel I have a stranger in the house). His standard of work is excellent.
Thank you for such a heartwarming and positive review. Being able to give feedback of this kind to your homecare team is fantastic. We look forward to continuing caring for you, in your home. Many thanks, The Bluebird Care team.
Mum has had morning and evening carers from Bluebird Care for over 4 years. Mum and I have always been impressed and pleased with the quality of the care given and it has been crucial in enabling mum (who is 94) to continue to live an independent life in her own home. The carers are generally efficient, friendly and managers have been accessible and efficient on the few occasions I've needed to contact them.
Thank you for your time in reviewing our homecare services. We are incredibly pleased to receive this positive feedback and will share it with our Devon Bluebirds. It is so rewarding to hear that homecare is enabling your mum to stay at home and remain independent. Thank you again.
However, this is not a complaint but an observation. I do think the company would improve its profile if it reverted to written daily worksheets, which were left at the property of the client. Medical professionals and relatives would then have easy access to them which in my opinion and the clients is very important.
Stopping this practice and putting reports on mobile phones, I think was a backwards step.
Thank you for your positive review around the home care which we provide.
Bluebird Care’s aim it to be an outstanding home care company – and part of that is to innovate where we believe it will add real value to our customers.
The Pass System you refer to is an advanced tool which enables...
Timekeeping has been very good.
Thank you for taking the time to write your positive review of the home care services we provide for your wife. We are encouraged to hear you consider our timekeeping as "very good". Many thanks.
I can not speak too highly of the care given by Bluebird staff. It is absolutely excellent. The only problem experienced by me is the time keeping. The carers are late almost every day by half to three-quarters of an hour and occasionally, if the traffic is bad, even later. This causes a lot of anxiety when a hospital, doctors appointment etc has been arranged. It would seem that more staff are needed.
Thank you for taking the time to review our service and we're glad you feel you can recommend us so highly. We will ensure one of our Supervisors contacts you to discuss any time-keeping issues you have. Many thanks again, Bluebird Care Exeter.
Carers are always pleasant and he actually looks forward to their visits. Sometimes I feel they don't use their initiative enough if they have finished jobs asked of them, i.e. simple bit of tidying is sometimes necessary. But generally, all of them are very good.
Thank you and many thanks for taking the time to review our care.
I have found the Bluebird carers to be pleasant, helpful, polite and thoughtful. They do not have to do anything hard or difficult for me but I do like things done properly. Some girls are better than others and some are more punctual, but on the whole, I am satisfied with the care I receive. I must say that I think the charge of £135 for a sleep night is extortionate.
Thank you for your review. We value and appreciate your feedback and your custom.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 July 2018- Caring Outstanding
- Effective Outstanding
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Exeter and West Devon.
Awards / Recognitions (11)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
- Recipient: Bluebird Care Exeter and West DevonDate: Sunday 15 Sep 2019
Meet the Team (5)
William is a former NHS and Social Care Manager. He has extensive experience of managing and delivering high quality health services to the public. Locally, he was responsible for the joint delivery of Health and Social Care services for Adults in Exeter, Sidmouth, Seaton and Axminster. William has achieved a Masters Degree in Health Care Management (University of Birmingham), gained whilst on the highly competitive NHS Graduate Management Training Scheme.
William is driven by a desire to provide responsive high quality care services. He is particularly keen to provide individualised services that enrich the lives of those receiving them.
Sara is a Business graduate (Loughborough). Her working career started in Business Management for British Airways (she was fortunate enough to fly Concorde to New York!!). Locally Sara has worked for NHS Devon and the local Stroke Network, based at the Royal Devon and Exeter NHS Foundation Trust. She also managed the South West NHS Neonatal Networks which covered the Neonatal units from Gloucester to Lands End. Sara has always had a passion for the standards of care delivered to older people.
For a number of her adult years, Sara was a care worker supporting older people and so has "hands on" experience of care. Given her experience as a care worker, she has uncompromising standards in the area of customer care. Sara is an avid reader and loves walking, particularly on the "High Moors" with William and their dogs 'Poppy' and 'Ruby'.
Jackie is a highly experienced Manager joining us after 14 years with the NHS.
Jackie is responsible for the legal and ethical running of the business, ensuring that we continue to meet the regulations set out by the Care Quality Commission. She also ensures that both our customers and staff alike are happy and that their needs are being met.
Jenna joined the Bluebird Care team in May 2013 with 13 years of experience in the care sector, quickly rising to Supervisor after 6 months. Before joining us, Jenna previously worked predominantly in care homes, supporting customers living with Dementia. Jenna is very passionate about her current role as Homecare Supervisor in Exeter. She loves working closely with her customers and Care Workers to ensure they have the best support possible at all times.
Debbie has been working with Bluebird Care since April 2016. She has been working in the healthcare sector for almost a decade.
As Training Manager, Debbie works together with all three of Bluebird Care hubs (Exeter, Exmouth & East Devon) to raise the training of staff to the next level.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Exeter and West Devon to verify any information. View our terms and conditions. Bluebird Care Exeter and West Devon has an Enhanced Service - more info.