






Bluebird Care (Reigate) offers both home and live-in care packages which are tailored to the individual. Their person-centered care service helps clients to be self-sufficient and offers peace of mind to friends and loved ones. The provider is passionate that adults with care needs deserve a 'realistic alternative' to moving into residential accommodation.
Home and live-in care packages are organised to assist with daily chores and any mobility issues, helping individuals...
Bluebird Care (Reigate) offers both home and live-in care packages which are tailored to the individual. Their person-centered care service helps clients to be self-sufficient and offers peace of mind to friends and loved ones. The provider is passionate that adults with care needs deserve a 'realistic alternative' to moving into residential accommodation.
Home and live-in care packages are organised to assist with daily chores and any mobility issues, helping individuals to feel safe, secure and healthy, getting the most out of life without the stress or upheaval of relocation.
The area that Bluebird Care Reigate covers are as follows:
- Mole Valley District
- Reigate
- Banstead District and Tandridge District
- Redhill and Horley
- Leatherhead
- Dorking and Beare Green
- Caterham
- Oxted
- South Godstone
- Lingfield.
Care Provided by Bluebird Care Reigate
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Bluebird Care Reigate to get a personalised quote:
Good to Know
Group / Owner
- Bluebird Care
- Private Owned
Person in charge
- Lisa Philips (Care Manager )
Bluebird Care Reigate Reviews (52)
Bluebird Care Reigate has a Review Score of 9.4 (9.403) out of 10, based on 16 reviews in the last 2 years.
Over all time Bluebird Care Reigate has 52 reviews.
Bluebird Care Reigate were amazingly helpful in arranging urgent care for my mother who was discharged from hospital at short notice after she broke her hip. The care provided by Bluebird was great and the carers provided both practical help and companionship which aided her recovery. As my...
Bluebird Care Reigate were amazingly helpful in arranging urgent care for my mother who was discharged from hospital at short notice after she broke her hip. The care provided by Bluebird was great and the carers provided both practical help and companionship which aided her recovery. As my mother recovered the initial live-in care was reduced to domiciliary care and the carers coming in were absolutely brilliant. Their visits were a lifeline for both my parents to help with tasks they were not longer able to manage and provide them with regular companionship. The carers were kind and patient and their visits offered both my parents and the rest of the family immense reassurance. Thank you to all the carers who looked after my parents and the office staff who listened to our concerns and arranged and delivered the services needed.
It's wonderful to know that our care experts provided not only practical support but...
Thank you so much for taking the time to share such a lovely review. We're delighted to hear that we were able to support your mother and family during what must have been a very challenging and unexpected time.It's wonderful to know that our care experts provided not only practical support but also companionship, kindness and reassurance throughout your parents' care journey. We understand how important it is for families to feel confident that their loved ones are in safe and caring hands, and we're so pleased that our team could make a positive difference to you all.
Your kind words mean a great deal to our carers and office team, who always strive to provide compassionate, person-centred care tailored to each family's needs. We will be sure to share your feedback with everyone involved.
Thank you again for placing your trust in Bluebird Care Reigate. We wish your mother continued recovery and both your parents all the very best.
They provide both day and night carers who have consistently been respectful, capable and kind. They have given companionship and support, cooked meals, supervised medication and, above all, kept him safe.
The office team are...
They provide both day and night carers who have consistently been respectful, capable and kind. They have given companionship and support, cooked meals, supervised medication and, above all, kept him safe.
The office team are approachable and responsive. They have helped with referrals to Community Health Teams, quickly dealt with any issues arising and have worked hard to accommodate requests for alterations to our regular visits. And we definitely appreciate that they try to ensure continuity of carers where possible.
All in all, a very positive experience and we've recommended Bluebird to friends.
Thank you so much for taking the time to share such a wonderful review. We're delighted to hear that you and your husband have had such a positive experience with our care team since May 2025.
It's lovely to know that our carers have provided not only practical support, but also companionship,...
Thank you so much for taking the time to share such a wonderful review. We're delighted to hear that you and your husband have had such a positive experience with our care team since May 2025.
It's lovely to know that our carers have provided not only practical support, but also companionship, kindness and reassurance, helping your husband remain safe and comfortable at home. We're also pleased that our office team have been able to support you with referrals, requests and any changes needed along the way.
We really value continuity of care and will always do our best to ensure familiar faces wherever possible. Most importantly, thank you for placing your trust in Bluebird Care Reigate. Your kind words mean a great deal to the whole team.
We have had a very positive experience with a good level of care shown by the daily carers, allied to plenty of flexibility shown by the the team in Reigate whenever changes were required. We were also kept informed whenever major issues occured.
We have had a very positive experience with a good level of care shown by the daily carers, allied to plenty of flexibility shown by the the team in Reigate whenever changes were required. We were also kept informed whenever major issues occured.
We're delighted to hear that you've had such a positive experience with Bluebird Care. It's wonderful to know that our care team has provided a high standard of care, and that the flexibility and support from...
Thank you so much for your kind review and for taking the time to share your experience.We're delighted to hear that you've had such a positive experience with Bluebird Care. It's wonderful to know that our care team has provided a high standard of care, and that the flexibility and support from our Reigate office have made a positive difference. We always strive to keep families informed and to respond quickly whenever changes or unexpected situations arise, so we're pleased this gave you confidence and peace of mind.
Your feedback means a great deal to all of us, and we will be sure to share your kind words with both our care team and the Reigate office. Thank you for trusting Bluebird Care with your loved one's care.
Everyone who has looked after them have treated them as if they were their own parents.
I can not speak highly enough of them, they have restored my faith in people, its a vocation and incredibly humbling to see them at work
Everyone who has looked after them have treated them as if they were their own parents.
I can not speak highly enough of them, they have restored my faith in people, its a vocation and incredibly humbling to see them at work
Thank you so much for your wonderful review and for trusting Bluebird Care to support your parents.
Your kind words mean so much to our entire team. We are delighted to hear that the care your parents have received has exceeded your expectations and that our Care Experts have made such a...
Thank you so much for your wonderful review and for trusting Bluebird Care to support your parents.
Your kind words mean so much to our entire team. We are delighted to hear that the care your parents have received has exceeded your expectations and that our Care Experts have made such a positive difference. Treating every customer with the kindness, dignity, and respect we would want for our own loved ones is at the heart of everything we do, so it is incredibly rewarding to know this has shone through.
Knowing that we have helped restore your faith in people is truly humbling, and your feedback will be shared with the whole team, who will be proud to know their dedication and compassion have had such an impact.
Thank you once again for your heartfelt recommendation. It is a privilege to care for your parents, and we look forward to continuing to support your family.
After a period in Hospital, Mum was able to return home with live in Carers plus a cover carer for their daily break from Sept25 to May26 as was Mums wish was to stay at home as long as possible. The family all greatly valued the patience and caring nature of the all carers, and also the time they...
After a period in Hospital, Mum was able to return home with live in Carers plus a cover carer for their daily break from Sept25 to May26 as was Mums wish was to stay at home as long as possible. The family all greatly valued the patience and caring nature of the all carers, and also the time they spent socialising and playing games with Mum too. Thanks to all the members of the Bluebird team who were involved including the office staff who were also very helpful. Mums quality of life at home was very good, but unfortunately due to age age and dementia, Mums mobility deteriorated to the point she really needed to move into a care home
We were honoured to support your mum in fulfilling her wish to remain at home for as long as possible. It is wonderful to hear that the live-in care team and cover care experts were able to provide not only the care and...
Thank you for taking the time to share your experience with Bluebird Care.We were honoured to support your mum in fulfilling her wish to remain at home for as long as possible. It is wonderful to hear that the live-in care team and cover care experts were able to provide not only the care and support she needed, but also companionship, social interaction, and enjoyable activities that contributed to her quality of life.
Your kind words about our care expert' patience and caring nature, as well as the support provided by our office team, are greatly appreciated. We will ensure your feedback is shared with everyone involved in your mum's care.
Thank you for trusting Bluebird Care with your mum's care. We wish her and your family all the very best.
Bluebird came to our rescue when my Mum came home from a hospital stay needing a lot more care than we could provide. We struggled for 10 days trying to do it ourselves and I can honestly say I have never been more pleased to see someone than when Mercy arrived on the doorstep on the first day of...
Bluebird came to our rescue when my Mum came home from a hospital stay needing a lot more care than we could provide. We struggled for 10 days trying to do it ourselves and I can honestly say I have never been more pleased to see someone than when Mercy arrived on the doorstep on the first day of care! Her calm, caring, capable manner immediately put us at ease. We have found this to be pretty consistent with all of the carers while using Bluebird's services over the last 18 months. Generally the office staff respond quickly to enquiries and are helpful and professional. We are only leaving Bluebird as Mum is relocating. I would happily recommend Bluebird services.
We are especially pleased to hear how Mercy's calm and caring approach helped put you at ease...
Thank you so much for your kind and thoughtful review. It truly means a great deal to us to hear that we were able to support both your Mum and your family during such an important and challenging time.We are especially pleased to hear how Mercy's calm and caring approach helped put you at ease from the very first visit, and that this positive experience continued throughout your time with us. Providing compassionate, reliable care and responsive support is at the heart of what we do, so your feedback is incredibly rewarding for both our care team and office staff.
While we are sorry to see your Mum leave our services, we completely understand and wish her all the very best with her relocation. Thank you again for placing your trust in Bluebird Care over the last 18 months and for recommending our services - it has been a privilege to support your family.
Great people, always helping me. The staff first class.
Great people, always helping me. The staff first class.
Our team is dedicated to providing the highest standard of care and support, so it means a great deal to hear that you feel well looked after. We are very proud of our staff and will be...
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience with us.Our team is dedicated to providing the highest standard of care and support, so it means a great deal to hear that you feel well looked after. We are very proud of our staff and will be sure to pass on your lovely feedback to them.
Thank you again for your trust in us - it is our privilege to support you.
I have found the office team helpful and responsive. Over the last few months continuity of carers has improved significantly which has had a positive...
I have found the office team helpful and responsive. Over the last few months continuity of carers has improved significantly which has had a positive impact on my mother's well being. Whilst we do understand that staffing changes are sometimes unavoidable, having a regular and familiar care team has been valuable for her and makes such a difference.
The carers who visit regularly are professional, and have a lovely attitude and understanding of how to provide supportive care in the home.
We're especially pleased to hear that you've found our office...
Thank you for taking the time to share your experience and for trusting Bluebird with your family's care over the past three years. It means a great deal to us to have supported both your parents and to continue caring for your mother.We're especially pleased to hear that you've found our office team helpful and responsive, and that the recent improvements in Care Expert continuity have made a positive difference to your mother's wellbeing. Building a regular and familiar care team is something we continually strive for, as we know how important those trusted relationships are in providing comfortable, supportive care at home.
Your kind comments about the professionalism, attitude, and understanding shown by the Care Experts will be shared with the team - feedback like this truly means a lot to them.
Thank you again for your continued trust and support.
I have been very impressed with the quality of care and communication that as a family we have received from Bluebird Care. Every carer has been so kind, compassionate and understanding to my mum's needs. Our manager Lynsey has been incredible and supported the decisions we have needed to make,...
I have been very impressed with the quality of care and communication that as a family we have received from Bluebird Care. Every carer has been so kind, compassionate and understanding to my mum's needs. Our manager Lynsey has been incredible and supported the decisions we have needed to make, both with kindness and in a timely way. I can't thank Bluebird Care enough, the quality of care is exceptional.
We are truly grateful for your kind words about Bluebird Care. It means a great deal to know that our care experts have made such a positive difference through their kindness, compassion, and understanding of...
Thank you so much for taking the time to share such a thoughtful and heartfelt review.We are truly grateful for your kind words about Bluebird Care. It means a great deal to know that our care experts have made such a positive difference through their kindness, compassion, and understanding of your mum's needs. Providing high-quality, person-centred care is always our priority, and your feedback reassures us that we are achieving this.
Thank you again for your trust and for recommending our services. It is a privilege to support your family, have a wonderful day!
Mostly satisfactory but better if sometimes they could understand English. Very pleasant & helpful & pleased they will do almost any task if asked. & help with TV.
Mostly satisfactory but better if sometimes they could understand English. Very pleasant & helpful & pleased they will do almost any task if asked. & help with TV.
Thank you for your kind feedback. We're delighted to hear that you found our team pleasant, helpful, and willing to assist with a variety of tasks, including helping with the TV. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience. We look...
Thank you for your kind feedback. We're delighted to hear that you found our team pleasant, helpful, and willing to assist with a variety of tasks, including helping with the TV. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience. We look forward to continuing to provide you with excellent service and will take your feedback on-board. Thank you again, have a lovely rest of your day!
Mum has been using Bluebird agency for one month now & is very happy with the care received so far. The carers are efficient & friendly. This week have had the same carer every day, we know this is not always possible but it does help her to have continuity. Very good communication between us & the...
Mum has been using Bluebird agency for one month now & is very happy with the care received so far. The carers are efficient & friendly. This week have had the same carer every day, we know this is not always possible but it does help her to have continuity. Very good communication between us & the office.
Thank you for such a lovely review. We will pass your comments onto the care team
I cannot thank them enough for making the transition seamless offering comfort to both...
I cannot thank them enough for making the transition seamless offering comfort to both myself and my family.
Thank you so much for your kind words. We're delighted we could support you in returning home smoothly and provide the reassurance you and your family needed during this transition. Our team always strives to make care arrangements as seamless and comfortable as possible, whether that's organising...
Thank you so much for your kind words. We're delighted we could support you in returning home smoothly and provide the reassurance you and your family needed during this transition. Our team always strives to make care arrangements as seamless and comfortable as possible, whether that's organising live-in support or helping you return to your familiar routine with your regular care expert. It's wonderful to hear this made a positive difference for you, and we'll be sure to share your appreciation with the team.
I am hoping you can help me with my request. (Phone this week) As I am 90yrs I find I am wanting to have carers I know...
I am hoping you can help me with my request. (Phone this week) As I am 90yrs I find I am wanting to have carers I know rather than a stream of new ones.
Thank you for your kind words and for sharing your experience with our care team. We are delighted to hear that you are happy with the care and attention you receive. Your feedback is invaluable to us, and we appreciate you reaching out whenever there are any concerns-ensuring your comfort and...
Thank you for your kind words and for sharing your experience with our care team. We are delighted to hear that you are happy with the care and attention you receive. Your feedback is invaluable to us, and we appreciate you reaching out whenever there are any concerns-ensuring your comfort and well-being is our top priority. Thank you again for taking the time to complete this review, your feedback has been passed onto the Bluebird Care Reigate team. Have a lovely rest of your day!
I've been treated with care, patience, respect & dignity.
We would definitely use your agency again.
I've been treated with care, patience, respect & dignity.
We would definitely use your agency again.
Thank you so much for your kind words!We are truly grateful for your feedback and are delighted to hear that your experiences with Bluebird Care has been so positive. Our team is dedicated to providing care, patience, respect, and dignity to all of our customers, and it's wonderful to know that...
Thank you so much for your kind words!We are truly grateful for your feedback and are delighted to hear that your experiences with Bluebird Care has been so positive. Our team is dedicated to providing care, patience, respect, and dignity to all of our customers, and it's wonderful to know that these values shined through during your visits.Thank you once again for choosing Bluebird Care and for taking the time to share your experience!
I have been using Bluebird for about 6 months & have found them remarkably efficient and helpful. I have no adverse criticism to make at all.
I have been using Bluebird for about 6 months & have found them remarkably efficient and helpful. I have no adverse criticism to make at all.
Thank you so much for taking the time to share your experience with Bluebird Care! We're delighted to hear that you've found our service efficient and helpful over the past six months. Your kind words mean a lot to our team, who strive to provide the best possible care and support. We truly appreciate your feedback and look forward to continuing to support you!
All the ticked boxes are satisfactory. An experienced carer is particularly appreciated. All cares are keen to want to be helpful and I enjoy meeting different personalities.
All the ticked boxes are satisfactory. An experienced carer is particularly appreciated. All cares are keen to want to be helpful and I enjoy meeting different personalities.
Thank you so much for your kind words and taking the time to share your experience with Bluebird Care. We are delighted to hear that our team has met your expectations and that you appreciate the dedication and experience of our carers. Ensuring that our customers receive the best possible care...
Thank you so much for your kind words and taking the time to share your experience with Bluebird Care. We are delighted to hear that our team has met your expectations and that you appreciate the dedication and experience of our carers. Ensuring that our customers receive the best possible care from compassionate and professional staff is our priority. It's also wonderful to know that you enjoy meeting different personalities within our team. We believe that every carer brings something unique to the service, and we're glad this has made a positive impact on your experience. If there's every anything more we can do to support you, please don't hesitate to let us know. Thank you again for your kind review!
My wife, who has Parkinson's Disease and I have been using the service of Bluebird Reigate since March 2024. The carers who have been sent to us have been in general been providing excellent services. The rostering services of the office staff in Reigate have been (sometimes very) disappointing....
My wife, who has Parkinson's Disease and I have been using the service of Bluebird Reigate since March 2024. The carers who have been sent to us have been in general been providing excellent services. The rostering services of the office staff in Reigate have been (sometimes very) disappointing. The office schedulers and supervisors seem to be uninterested in updating the database properly. So the timing and scheduling of the visits have been erratic and the staff in the office seem to be unaware of the concept of client satisfaction. Simply put: they are blunt. Not aware of the software modules the Reigate Bluebird is using. The 'pass programme' seems to provide functionality for proper planning and minimizing travel time. But the schedule is week in week out chaotic. There is a lot of 'management by exception' to correct for inadequate inputs in and insufficient quality control of the output of in the database. A real time and chronic planning disaster!
Thank you for taking the time to share your feedback about your experience with Bluebird Care Reigate. We truly appreciate your review, we are delighted to know that the care provided by our care assistants has been good. Ensuring high-quality care for your wife is our top priority, and we are...
Thank you for taking the time to share your feedback about your experience with Bluebird Care Reigate. We truly appreciate your review, we are delighted to know that the care provided by our care assistants has been good. Ensuring high-quality care for your wife is our top priority, and we are pleased to hear that our care assistants are meeting your expectations in this regard. We are sorry to hear about the challenges you've faced with our scheduling services, we will feed this review onto the relevant team to be investigated. Thank you!
1) It would help to know in advance which staff member is scheduled as cleaning/ironing jobs etc. suite some staff better than others.
2) It would also be helpful to establish a regular...
1) It would help to know in advance which staff member is scheduled as cleaning/ironing jobs etc. suite some staff better than others.
2) It would also be helpful to establish a regular time for every visit so that we can establish a regular routine at our end. Realise this may not be possible due to emergencies etc.
Overall, the help given by Bluebird Care is helpful and appreciated.
Thank you for your valuable feedback and for sharing your experience with Bluebird Care. We are pleased to hear that the help provided by our team is appreciated and beneficial to you. We take your comment, your feedback seriously and will continue to work on maintaining and improving the quality...
Thank you for your valuable feedback and for sharing your experience with Bluebird Care. We are pleased to hear that the help provided by our team is appreciated and beneficial to you. We take your comment, your feedback seriously and will continue to work on maintaining and improving the quality of our care, we have passed your feedback on to the care manager who will be in touch with you. Your feedback is invaluable to us as we strive to improve our services. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.
Most carers are conscientious and helpful. Some do not wear aprons; one doesn't remove her coat; one caused a traffic jam by parking carelessly and annoyed the neighbours!
Most carers are conscientious and helpful. Some do not wear aprons; one doesn't remove her coat; one caused a traffic jam by parking carelessly and annoyed the neighbours!
Thank you for taking the time to leave Bluebird Care Reigate a review. Your feedback is appreciated in helping us provide the best possible care. Thank you for bringing these matters to our attention and we look forward to continuing to serve you with the high standards you expect from us. Thank you again, have a lovely day!
The members of staff in the office have been very helpful in liaising with doctors, nurses and the hospital.
The members of staff in the office have been very helpful in liaising with doctors, nurses and the hospital.
Thank you so much for your kind words and positive feedback about Bluebird Care! At Bluebird Care, we strive to provide the highest standard of care and support to all our customers. It is incredibly rewarding to know that our efforts are making a positive impact on the lives of those we care for....
Thank you so much for your kind words and positive feedback about Bluebird Care! At Bluebird Care, we strive to provide the highest standard of care and support to all our customers. It is incredibly rewarding to know that our efforts are making a positive impact on the lives of those we care for. Your appreciation motivates us to continue delivering exceptional care with compassion and dedication. Thank you again for your kind words and for leaving us a positive review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 May 2026Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Reigate.
Awards / Recognitions (3)
- 29 May 2026Recipient: Bluebird Care
- 31 May 2023Recipient: Bluebird Care
- 31 Mar 2022Recipient: Bluebird Care
Accreditations
There are no accreditations posted yet for Bluebird Care Reigate.
Meet the Team (4)

Lisa is the Care Manager at Bluebird Care Reigate.

Leah is the Care Service Specialist at Bluebird Care Reigate.

Francesca is the Care Service Specialist at Bluebird Care Reigate.

Samantha is the scheduler at Bluebird Care Reigate.
Frequently Asked Questions about Bluebird Care Reigate
How many Carers does Bluebird Care Reigate employ?
Bluebird Care Reigate employs 36 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Reigate to verify any information. View our terms and conditions. Bluebird Care Reigate has an Enhanced Service -what an Enhanced Service includes.