





Bluebird Care (Reigate) offers both home and live-in care packages which are tailored to the individual. Their person-centered care service helps clients to be self-sufficient and offers peace of mind to friends and loved ones. The provider is passionate that adults with care needs deserve a 'realistic alternative' to moving into residential accommodation.
Home and live-in care packages are organised to assist with daily chores and any mobility issues, helping individuals...
Care Provided by Bluebird Care Reigate
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Lisa Philips (Care Manager )
Bluebird Care Reigate Reviews (47)
Bluebird Care Reigate has a Review Score of 9.0 (9.04) out of 10, based on 14 reviews in the last 2 years.
Over all time Bluebird Care Reigate has 47 reviews.
My aunt is very happy with the service she receives from the carers and enjoys their visits. They are sympathetic and understanding of her needs and are professional in their duties. As my aunt suffers from anxiety, she greatly appreciates it when Bluebird calls her to let her know if a carer is going to be late. It is reassuring for me to know that I can get hold of Bluebird at any time, out of hours included, if an issue arises concerning my aunt's wellbeing. I also find it very helpful having access to the app, so I can see the carers' notes following each visit and address anything that arises.
Thank you for taking the time to leave a lovely review on the service we provide to your Aunt. We will be sure to pass your comments on to our Bluebird Care Reigate team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
When something/somebody excels it is truly difficult to explain in words, but here goes. From the first visit, we felt Bluebird were not just interested in my late husband, but also me, the family and even our dog. Every single carer was kind, polite, courteous, professional. Nothing was too much trouble. They were able to cope with my hubbie and became great confidants. They were here twice daily and I can honestly say they were far more than carers. Their caring attitude to a very macho man - they had him eating out of their hands. Wish they could teach me. Shouldn’t really single out, as they are a team, but have to make a special mention concerning 2 carers in particular. One was like our daughter we’d never had and the family thank her for attending hubbie’s cremation. The other was like a breath of fresh air. Happy, magical smile - better than a pick me up! I/we would have absolutely no hesitation in recommending the service Bluebird provided. As already said, they cared for all of us.
Thank you for leaving such a wonderful review about Bluebird Care Reigate. The carers loved coming to visit you and your hubbie and we will share all your lovely comments with the Bluebird Care Reigate team, and it was a great pleasure to provide care for him and will be missed by all the team. We wish you all the best for the future.
The overall experience has been very good, Bluebird Reigate have been excellent to deal with. They have provided good, reliable care for my dad, and been very helpful on the telephone. I would definitely recommend them.
Thank you for taking the time to leave such a lovely review of the services we provide. We will be sure to pass your comments on to our Bluebird Care Reigate team, and it is a pleasure to provide care and support to your Dad.
My mother has been a client of Bluebird for a few years now and is very happy with them. Some carers are better than others but some are excellent and go out of their way to assist mum with extra tasks which really helps her. She has got used to different carers but obviously has her favourites and generally, they are the ones that are put on her weekly rota. Overall I would recommend Bluebird.
Thank you for taking the time to leave a wonderful review on our services that we provide to your mother. We will be sure to pass your comments on to our Bluebird Care Reigate team, and it is a pleasure to provide care to your mother.
I would recommend this care company to anyone who needs care for someone.
Thank you for leaving such a wonderful review. We will be sure to pass your lovely comments on to our Bluebird Care Reigate team.
I have been a client for 2 and a half years and have been extremely satisfied with the care I have received. Carers are caring and professional. Friendly and knowledgeable in their dealings, approach and attitude.
Thank you for leaving such a wonderful review. We will be sure to pass your comments on to our Bluebird Care Reigate team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Kind, friendly carers able to deal with sensitive situations.
Helped us so much and looked after all the family during very difficult times.
Treated Mum as an individual and made her feel valued.
Thank you all so much, so appreciated.
Thank you for leaving such a wonderful review. We will be sure to pass your comments on to our Bluebird Care Reigate team, and it is a pleasure to provide care for your Mum. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 February 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Reigate.
Awards / Recognitions (2)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
Meet the Team (4)
Lisa is the Care Manager at Bluebird Care Reigate.
Leah is the Care Service Specialist at Bluebird Care Reigate.
Francesca is the Care Service Specialist at Bluebird Care Reigate.
Jessica is the scheduler at Bluebird Care Reigate.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Reigate to verify any information. View our terms and conditions. Bluebird Care Reigate has an Enhanced Service - more info.