Burley’s Home Care is a care provider you can trust. Their carers are skilled, professional, caring, and treat their clients as if they are family members themselves. Not only that, but their care packages are built around you or your loved one, so that they can ensure to meet your specific needs while maintaining your existing routines and lifestyles. This means that they can deliver care that is safe, effective...
Care Provided by Burley's Home Care Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
We understand that everyone’s needs are unique, and so are the costs of providing the right level of care. That’s why we don’t offer a one-size-fits-all pricing structure. Instead, our prices are based on your individual requirements, including the type of care needed, the number of hours required, and any specific conditions or preferences.
Contact Burley's Home Care Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
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NHS (Contracted Provider) -
Good to Know
Owner
- Burley's Home Care Services Ltd
- Private Owned
Person in charge
- Carly Burley (Registered Home Care Manager)
Burley's Home Care Services Reviews (129)
Burley's Home Care Services has a Review Score of 9.9 (9.859) out of 10, based on 32 reviews in the last 2 years.
Over all time Burley's Home Care Services has 129 reviews.
I have always found Burley's to be extremely competent, caring and professional in caring for my cousin who has dementia. Nothing is too much trouble and they have dealt with several difficult situations brilliantly.
Thank you for your kind words regarding the services that we provide to your cousin. We are pleased to hear that the team are supporting you so well as a family.
Although she lacks confidence in many social situations my daughter is very happy to call into the Burley office where the staff are so friendly and helpful.
For me, it has been wonderful to know that Burley Home Care is involved so I don't need to worry about my daughter on a daily basis as I know that I will hear at once if there's any problem. The service does appear to be expensive compared with some other options, but having tried some of the alternatives I am happy that we're getting good value for the money with Burley's Home Care.
Many thanks for your kind words. We are so pleased to hear that your daughter has found her confidence through using our services and that she enjoys the visits from our carers. We are glad to also be providing you with peace of mind.
Have always done well identifying well chosen and prepared staff.
Thank you for your kind words regarding our team. We are very proud of the team we have created and we always enjoy passing such lovely feedback on to them.
To all at Burley's home care, especially all your marvellous carers. Thank you for helping me to get improvement in Mum. She is consistently more independent but I would not hesitate to ask you for your help again in the future.
Thank you for your kind words. We always appreciate feedback from the people who we care for to ensure that you are happy with the service that we are providing. We shall share your comments with our care team as they will be pleased to hear that you are enjoying their visits.
Good service - cheerful staff who help a lot.
Thank you for your kind words, it’s always a pleasure to support you.
The carers are very good and provide care to my grandmother, taking time to explain to my grandmother what they are doing.
Burley's Home Care have given my neighbour a reliable, professional service enabling her to stay at home and be supported in all aspects of personal care and nutrition. The staff were kind, considerate and observant. As a health professional myself I am unable to recommend any service provider but thank you all.
Thank you for you lovely comments and kind words we always like to pass on feedback to the carers who visited andIi am sure they will be very pleased to hear that their visits were enjoyed and made a difference.
Excellent service, Mum is very happy with the carers.
Thank you for your comments we always like to receive feedback from the families of the people we support and provide peace of mind.
We have no complaints regarding the staff that help my father each day. The agency owners however are not what we would expect. They kept sending a carer to my father's house at weekends my father was not comfortable with in spite of being asked not to many times by both my father and myself. They can be rude and have a bullying attitude on the phone with my father. So much so we now use another agency at weekends. Occasionally if somebody is sick they have no replacement. They are reasonably value for money.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2017- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Wednesday 15 May 2024A fantastic article about the transition and new look of Burley's Home Care.
Awards / Recognitions (10)
- Recipient: Burley's Home Care ServicesDate: Friday 31 May 2024
- Recipient: Burley's Home Care ServicesDate: Wednesday 31 May 2023
- Recipient: Burley's Home Care ServicesDate: Thursday 31 Mar 2022
Meet the Team (3)
"Home care should feel like an extension of family."
For me, home care is not just about meeting needs—it’s about listening, understanding, and ensuring that clients have real choices. At Burleys Home Care, we don’t believe in a one-size-fits-all approach. Instead, we create bespoke care plans that honour each individual’s preferences, routines, and dignity, allowing them to continue living life on their own terms in the comfort of home.
Arranging care for a loved one can feel like a big decision, with so much to consider. That’s why I make it my mission to be a friendly face, a listening ear, and a trusted guide for families navigating this journey. Whether you need support understanding care options, guidance with dementia care, or simply reassurance that your loved one is in safe hands, I’m always happy to help. As a Dementia Champion, I am particularly passionate about ensuring families feel supported, informed, and confident in their decisions.
For me, Burleys Home Care isn’t just a business—it’s about care and support that makes a real difference. Every day, I feel privileged to be part of a service that helps families, supports individuals, and brings peace of mind to those who need it most.
My Philosophy: “Everyone has the right to feel safe, valued, and in control of their care. I’m here to make sure that happens. Keeping your heart where it belongs.”
“Care should be personal, dignified, and feel like home.”
My role as Director is about more than just overseeing operations—it’s about ensuring that every client feels comfortable, respected, and truly cared for. I love meeting families, listening to their concerns, and helping them find the best care solutions for their unique circumstances. Whether you need help understanding private care funding, navigating NHS Personal Health Budgets (PHBs), or arranging complex care planning, I am here to offer clear, practical advice and reassurance.
I believe that great home care goes beyond just helping with daily tasks—it’s about building relationships, promoting independence, and ensuring that clients genuinely enjoy life. Whether someone needs a few hours of companionship each week or 24/7 live-in care, I make sure that our team provides support that is tailored, respectful, and enhances each client’s well-being.
I am also incredibly passionate about staff development and creating a workplace where caregivers feel valued, supported, and motivated. A happy, well-trained care team is essential to delivering the highest standard of care, so I make it a priority to invest in their training, career progression, and overall well-being.
My Philosophy: “Home care should never feel like a service—it should feel like family. Every client deserves kindness, respect, and the highest standard of support.”
I have spent my career in both NHS and private healthcare, working across care coordination, service transformation, and quality improvement. My experience has given me a deep understanding of how to ensure that care is not only professional and efficient but also truly personal and compassionate. At Burleys Home Care, my role is to make sure that every client receives the highest standard of support, tailored to their needs, preferences, and lifestyle.
I also take great pride in supporting our caregivers, ensuring they have the training, guidance, and resources they need to provide exceptional care. A valued and well-supported team leads to the best possible experience for our clients, and I am passionate about fostering a culture where everyone feels appreciated and motivated to make a difference.
My Philosophy: "Care should always feel personal, compassionate, and reassuring—for both clients and their families."
Frequently Asked Questions about Burley's Home Care Services
How many Carers does Burley's Home Care Services employ?
Burley's Home Care Services employs 962 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Burley's Home Care Services to verify any information. View our terms and conditions. Burley's Home Care Services has an Enhanced Service - more info.