Burley's Home Care Services

The carers are all very caring - some more than others but all seem to want to do their best and try to find ways to help you. They have a lot to fit into their duties with much driving distances.

Jade came from Burley Care to assess my needs to have at home, and I found her very professional but also friendly too. She was very thorough and asked pertinent questions as to when and what help I needed around my home. The carers I have had so far have been absolutely delightful ( although it's only been a few weeks). They are very professional but they take time to listen to you and have a chat. Also I have found that the company seems to try and keep you with the same carers. Not like some companies where you never know who you are going to get.

The level of care and support has been outstanding, and I wouldn't hesitate to recommend them to anyone needing reliable and compassionate care.

All the carer's are friendly, bright, with a happy face on them, helpful in all they do in helping Chris. All way on time, can't praise them enough they all deserve a gold medel.

I was unbelievably Glad to find the Burley team. Having no experience of organising care, Burley provided wonderful empathy and professional support. The sparkle returned to our 89 year old, with the pop-in visits providing confidence and reassurance. The immense energy and bright personalities of the team was a delight. They offered genuine engagement and caring. The flexibility of the daily visiting schedule and accommodation of amendments has been so helpful. Wonderful team.

Burley's Home Care help look after my 89 year old father in his own home. Since our first contact with them, they have been everything we could have hoped for. During the initial assessment, they took the time to get to know Dad as a person as well as a client. Great care was taken to establish what was needed and when; to find out more about his life and establish a rapport.

The carers visit Dad twice a day and have always been exceptional. They approach everything with warmth and humour and with a large (and very welcome) dose of common sense. They treat Dad as a person, a friend, and help him to manage his daily life with enthusiasm, thoughtfulness and a laugh.

They have made his day to day living so much better and more fulfilling.

Following a brief hospital stay my children suggested that I got some assistance to help maintain myself and my home home care was suggested and has proved to be a great success would recommend to anybody

Thank you for all your support and for truly caring .

We were highly recommended Burleys Home Care Services in Ringwood by an independent person. My mum was diagnosed with mixed dementia in June last year. When I first made contact with the office I spoke to the Care Navigator who could not have been more helpful and kind. She immediately made me feel reassured that help would be able to follow to support my mum to continue living at home with my dad as her full time carer. We as a family met with the care coordinator in my parents home. She made us all feel relaxed, she was very attentive and ensured she found out everything she needed to know in order to be able to provide the best level of care for my mum. She was naturally caring and understanding of our situation and the need to get help implemented as quickly as possible to help support my dad in looking after my mum. Having called the office with an admin query and spoken to another lady, she was equally very helpful and lovely. Very happy so far with everything. Thank you

Their kindness and patience goes a long way when gaining trust with clients who may be apprehensive and reluctant about receiving care.

I was asked to recommend a Live-in Care provider for a dear friend in her 90's. Within 48 hours Burley's Staff confirmed a Live-in Care package, visited my friend and arranged a start date to coincide with her leaving the care home. the whole experience has been exceptional, conducted in a friendly, companionate and professional manner. I have no hesitation in recommending Burley's Home Care Services. What a pleasure dealing with real people who treat you with the utmost care and respect.

Reliable and good support by the carers som were more helpful than others.

Burley's Home carers have always been excellent. The staff are efficient and friendly. It's comforting to know that my mum has interaction with other people. She loves chatting with them. We can't fault the service.

Any time I have asked the office for extra care my requests have been met. Communication with the office is good.

Burley Home care services have been helping our family look after my father for the last couple of years. We have always found them to be hardworking, cheerful and polite. They have always responded positively to the changing requests we have made to the care package we required for my Dad. I would like to thank them for all their attention and hard work.

These comments will become even more important as my future needs become greater.

J.P.

The peace of mind I have knowing my stepmother is well cared for is brilliant.

Thoroughly recommend Burley's Home Care and I'm so happy they are now part of our lives.

Nothing is ever too much trouble starting from when office was first contacted to the carer visits. It's lovely to see my Dad happy, albeit not always very obliging, but the carers know how to handle the situations in their most caring way. My Dad has said the carers who visit him are all lovely and very good. If we have any concerns we call the office who will answer any questions we may have and if they need to get back to us they do so as soon as they have an answer for us. I have met all the carers who care for my Dad and you can see and get positive feelings they all absolutely love their jobs, they're all very jolly, some of them are singing as they walk up the garden path. We are so relieved we have found a care business who are very trustworthy and caring