Burley’s Home Care is a care provider you can trust. Their carers are skilled, professional, caring, and treat their clients as if they are family members themselves. Not only that, but their care packages are built around you or your loved one, so that they can ensure to meet your specific needs while maintaining your existing routines and lifestyles. This means that they can deliver care that is safe, effective...
Burley’s Home Care is a care provider you can trust. Their carers are skilled, professional, caring, and treat their clients as if they are family members themselves. Not only that, but their care packages are built around you or your loved one, so that they can ensure to meet your specific needs while maintaining your existing routines and lifestyles. This means that they can deliver care that is safe, effective and supportive and you can live in the environment you know best.
Their clients include people who are simply getting older and need help at home, people with dementia, learning difficulties and mental health conditions. Their carers are highly trained and continue their development to ensure they can provide care in any situation. It may be that you need help getting up, washed and dressed, or simply a welfare check with a cup of tea and a chat. They can also carry out housekeeping or shopping, or take you to appointments and groups. From short visits a few times a week to live-in care, they can provide the right support to ensure your needs are met and you can live as independently as possible.
Working as a home care provider means being part of a wider team. Where required they work with GPs, social workers, community nursing and mental health teams and family members so that they can support a person’s wellbeing as well as delivering the services they need.
Their work is based on the central value of providing person-centred care which looks at a whole person, their wellbeing and individual preferences as well as care needs. They are proud to be a home care provider where nothing is too much trouble, and every client and staff member are treated as individuals. Burley's have been recognised as one of the top 20 most recommended home care groups in the UK by homecare.co.uk for two years running.
Care Provided by Burley's Home Care Services
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Prices
We understand that everyone’s needs are unique, and so are the costs of providing the right level of care. That’s why we don’t offer a one-size-fits-all pricing structure. Instead, our prices are based on your individual requirements, including the type of care needed, the number of hours required, and any specific conditions or preferences.
Contact Burley's Home Care Services to get a personalised quote:
Burley's Home Care Services has a Review Score of 9.8 (9.816) out of 10, based on 32 reviews in the last 2 years. Over all time Burley's Home Care Services has 135 reviews.
Reviewer Connection to Burley's Home Care Services
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Showing 135 reviews matching selected criteria
Review from A M (Daughter-in-law of Client) published on 28 April 2021 Submitted via Postal Card•
Overall Experience
I am very happy with the way the nurses help my father-in-law. They are always happy and smiling when they visit.
I am very happy with the way the nurses help my father-in-law. They are always happy and smiling when they visit.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
We are very pleased you are happy with the care receiving from the team. We all believe a simple smile can make all the difference to somebody's day!
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Review from C M (Son of Client) published on 28 April 2021 Submitted via Postal Card•
Overall Experience
Excellent service from all the team always keeping my father happy.
Excellent service from all the team always keeping my father happy.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you for your review and kind words and we will pass them on to the team.
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Review from S P (Client / Service User) published on 28 April 2021 Submitted via Postal Card•
Overall Experience
I have found the service given to me by Burley's Home Care excellent.
I have found the service given to me by Burley's Home Care excellent.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you for a lovely review and hope to see you again soon.
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Review from F W (Wife of Client) published on 28 April 2021 Submitted via Postal Card•
Overall Experience
Very well with all they do for us. Especially our carer.
Very well with all they do for us. Especially our carer.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you for a lovely review and very kind words and we will pass them on to the carers.
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Review from E W (Client / Service User) published on 28 April 2021 Submitted via Postal Card•
Overall Experience
Excellent carer I couldn't do without them.
Excellent carer I couldn't do without them.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you and for your review we very much enjoy caring for you.
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Review from S W (Daughter of Client) published on 28 April 2021 Submitted via Postal Card•
Overall Experience
All the staff are friendly and mum looks forward to them coming in. She enjoys being waited on and having her meals cooked, but more than that she likes having someone else to talk to. Highly recommend.
All the staff are friendly and mum looks forward to them coming in. She enjoys being waited on and having her meals cooked, but more than that she likes having someone else to talk to. Highly recommend.
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Review from Val G (Daughter of Client) published on 5 April 2021 Submitted via Website•
Overall Experience
Living 300 miles away from my 93-year-old mother was not easy. For just over a year Burleys visited her once a day, and then twice, to make sure she was OK, do her shopping, give her her medication. They were constantly in contact with me and I knew that I would get an immediate response if I had...
Living 300 miles away from my 93-year-old mother was not easy. For just over a year Burleys visited her once a day, and then twice, to make sure she was OK, do her shopping, give her her medication. They were constantly in contact with me and I knew that I would get an immediate response if I had any queries. The carers were proactive in her care, calling paramedics, district nurse, doctor, etc. as and when necessary. My mum was very happy with all the carers who visited and became friends with them. Unfortunately, the time came when she was just too unsteady on her feet and was falling regularly, so we took the decision to move her to a care home near where we live. The care we received from Burleys was exemplary.
↩Reply from Natasha Choto, Registered Manager at Burley's Home Care Services
I would like to thank you for such lovely comments and the review you have given to us. Your mother was a pleasure to care for and we are all going to miss her very much but know she is safe and well and happy. Your mother was one of a kind and did give us a welcoming challenge daily.
Many thanks.
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Review from E M (Client / Service User) published on 13 November 2020 Submitted via Postal Card•
Overall Experience
i was introduced to Burley's Home Care because my family noticed that I wasn't eating a full and healthy diet, but with their help, I am healthy and well! Excellent.
i was introduced to Burley's Home Care because my family noticed that I wasn't eating a full and healthy diet, but with their help, I am healthy and well! Excellent.
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Review from E G (Client / Service User) published on 21 October 2020 Submitted via Postal Card•
Overall Experience
Service provided very good.
Service provided very good.
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Review from Patricia G (Niece of Client) published on 16 October 2020 Submitted via Website•
Overall Experience
Recommended by the local GP surgery, Burleys Homecare allowed our 98-year-old Aunt to keep living independently and happily in her own home for as long as was possible.
From the outset, the managers maintained a very thorough professional approach, from the initial risk assessment and recommended...
Recommended by the local GP surgery, Burleys Homecare allowed our 98-year-old Aunt to keep living independently and happily in her own home for as long as was possible. From the outset, the managers maintained a very thorough professional approach, from the initial risk assessment and recommended changes and improvements to the bungalow for our Aunts benefit. We could not have asked for better carers who gave 3 one hour mealtime visits a day, preparing fresh vegetables and cooking real food, not instant meals. Their visits were not just functional. They formed friendships and gave companionship and conversation as well, taking her shopping and going the extra mile for Aunts benefit sometimes even using their personal time. At the end Burleys made the decision to end the homecare arrangement and seek a residential place due to Aunts deteriorating health, a decision obviously motivated by care for Aunts well being and not profit.
Thanks to all the staff at Burleys.
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Review from D C (Client / Service User) published on 24 August 2020 Submitted via Postal Card•
Overall Experience
All the staff have treated me with the utmost kindness and professionalism.
All the staff have treated me with the utmost kindness and professionalism.
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Review from B H (Client / Service User) published on 24 August 2020 Submitted via Postal Card•
Overall Experience
My carers are first class, very caring etc.
The management is excellent.
My carers are first class, very caring etc.
The management is excellent.
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Review from M A (Client / Service User) published on 14 August 2020 Submitted via Postal Card•
Overall Experience
Very happy carers. Excellent.
Very happy carers. Excellent.
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Review from B R (Client / Service User) published on 6 August 2020 Submitted via Postal Card•
Overall Experience
My carer is excellent. Hardworking and nothing is too much trouble.
My carer is excellent. Hardworking and nothing is too much trouble.
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Review from C D (Client / Service User) published on 6 August 2020 Submitted via Postal Card•
Overall Experience
All carers are polite and well mannered.
All carers are polite and well mannered.
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Review from O P (Client / Service User) published on 6 August 2020 Submitted via Postal Card•
Overall Experience
Excellent, interesting people. Very caring. Self-motivated. I have confidence they could deal with an emergency.
Excellent, interesting people. Very caring. Self-motivated. I have confidence they could deal with an emergency.
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Review from P G (Client / Service User) published on 1 April 2020 Submitted via Postal Card•
Overall Experience
I am very happy with the excellent service provided by Burleys.
I am very happy with the excellent service provided by Burleys.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you for your comments, we will pass your comments to the team.
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Review from S C (Daughter of Client) published on 1 April 2020 Submitted via Postal Card•
Overall Experience
Since the very start of having Burley Home Care, I have found their service to be excellent, efficient, caring and communication between myself and the carers and manager excellent.
Since the very start of having Burley Home Care, I have found their service to be excellent, efficient, caring and communication between myself and the carers and manager excellent.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you, we are so pleased you rate the services so highly.
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Review from I B (Client / Service User) published on 31 March 2020 Submitted via Postal Card•
Overall Experience
Excellent service.
Excellent service.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you, its so nice you rate the services so highly.
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Review from E B (Client / Service User) published on 31 March 2020 Submitted via Postal Card•
Overall Experience
We find the girls are very good.
We find the girls are very good.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you for your comments. We will pass your comments onto the care team.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2017
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Burley's Home Care Services.
There are no accreditations posted yet for Burley's Home Care Services.
Meet the Team (3)
Carly BurleyJob Title Registered Manager & DirectorJoined 2009
"Home care should feel like an extension of family."
I have dedicated over 30 years of my life to the care sector, and home care remains my passion....
"Home care should feel like an extension of family."
I have dedicated over 30 years of my life to the care sector, and home care remains my passion. Born and raised in Ringwood, I’ve always been driven by a desire to make a meaningful difference in people’s lives. My experience spans hands-on care, care management, training, and regulatory compliance, reinforcing my belief that everyone should feel safe, respected, and empowered in their own home.
For me, home care is not just about meeting needs—it’s about listening, understanding, and ensuring that clients have real choices. At Burleys Home Care, we don’t believe in a one-size-fits-all approach. Instead, we create bespoke care plans that honour each individual’s preferences, routines, and dignity, allowing them to continue living life on their own terms in the comfort of home.
Arranging care for a loved one can feel like a big decision, with so much to consider. That’s why I make it my mission to be a friendly face, a listening ear, and a trusted guide for families navigating this journey. Whether you need support understanding care options, guidance with dementia care, or simply reassurance that your loved one is in safe hands, I’m always happy to help. As a Dementia Champion, I am particularly passionate about ensuring families feel supported, informed, and confident in their decisions.
For me, Burleys Home Care isn’t just a business—it’s about care and support that makes a real difference. Every day, I feel privileged to be part of a service that helps families, supports individuals, and brings peace of mind to those who need it most.
My Philosophy: “Everyone has the right to feel safe, valued, and in control of their care. I’m here to make sure that happens. Keeping your heart where it belongs.”
Paul BurleyJob Title Director
“Care should be personal, dignified, and feel like home.”
I know how difficult it can be to find the right care for someone you love. I’ve been...
“Care should be personal, dignified, and feel like home.”
I know how difficult it can be to find the right care for someone you love. I’ve been there myself, and I understand the worry, the uncertainty, and the overwhelming responsibility of making the best decision. That’s why Carly and I founded Burleys Home Care—to create a service that families could trust completely, where care is not just professional, but personal.
My role as Director is about more than just overseeing operations—it’s about ensuring that every client feels comfortable, respected, and truly cared for. I love meeting families, listening to their concerns, and helping them find the best care solutions for their unique circumstances. Whether you need help understanding private care funding, navigating NHS Personal Health Budgets (PHBs), or arranging complex care planning, I am here to offer clear, practical advice and reassurance.
I believe that great home care goes beyond just helping with daily tasks—it’s about building relationships, promoting independence, and ensuring that clients genuinely enjoy life. Whether someone needs a few hours of companionship each week or 24/7 live-in care, I make sure that our team provides support that is tailored, respectful, and enhances each client’s well-being.
I am also incredibly passionate about staff development and creating a workplace where caregivers feel valued, supported, and motivated. A happy, well-trained care team is essential to delivering the highest standard of care, so I make it a priority to invest in their training, career progression, and overall well-being.
My Philosophy: “Home care should never feel like a service—it should feel like family. Every client deserves kindness, respect, and the highest standard of support.”
Erin ShakespeareJob Title Operations ManagerJoined 2024
I have spent my career in both NHS and private healthcare, working across care coordination, service transformation, and quality improvement. My...
I have spent my career in both NHS and private healthcare, working across care coordination, service transformation, and quality improvement. My experience has given me a deep understanding of how to ensure that care is not only professional and efficient but also truly personal and compassionate. At Burleys Home Care, my role is to make sure that every client receives the highest standard of support, tailored to their needs, preferences, and lifestyle.
I know how important it is for families to feel reassured that their loved ones are receiving the best possible care. Whether it’s personal care, companionship, dementia support, or live-in care, I work closely with our team to ensure that every service is delivered with kindness, dignity, and respect. For families who live far away, I focus on keeping them connected and informed, giving them confidence that their loved one is happy, safe, and well cared for.
I also take great pride in supporting our caregivers, ensuring they have the training, guidance, and resources they need to provide exceptional care. A valued and well-supported team leads to the best possible experience for our clients, and I am passionate about fostering a culture where everyone feels appreciated and motivated to make a difference.
My Philosophy: "Care should always feel personal, compassionate, and reassuring—for both clients and their families."
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Burley's Home Care Services to verify any information. View our terms and conditions. Burley's Home Care Services has an Enhanced Service -what an Enhanced Service includes.
