Burley’s Home Care is a care provider you can trust. Their carers are skilled, professional, caring, and treat their clients as if they are family members themselves. Not only that, but their care packages are built around you or your loved one, so that they can ensure to meet your specific needs while maintaining your existing routines and lifestyles. This means that they can deliver care that is safe, effective...
Burley’s Home Care is a care provider you can trust. Their carers are skilled, professional, caring, and treat their clients as if they are family members themselves. Not only that, but their care packages are built around you or your loved one, so that they can ensure to meet your specific needs while maintaining your existing routines and lifestyles. This means that they can deliver care that is safe, effective and supportive and you can live in the environment you know best.
Their clients include people who are simply getting older and need help at home, people with dementia, learning difficulties and mental health conditions. Their carers are highly trained and continue their development to ensure they can provide care in any situation. It may be that you need help getting up, washed and dressed, or simply a welfare check with a cup of tea and a chat. They can also carry out housekeeping or shopping, or take you to appointments and groups. From short visits a few times a week to live-in care, they can provide the right support to ensure your needs are met and you can live as independently as possible.
Working as a home care provider means being part of a wider team. Where required they work with GPs, social workers, community nursing and mental health teams and family members so that they can support a person’s wellbeing as well as delivering the services they need.
Their work is based on the central value of providing person-centred care which looks at a whole person, their wellbeing and individual preferences as well as care needs. They are proud to be a home care provider where nothing is too much trouble, and every client and staff member are treated as individuals. Burley's have been recognised as one of the top 20 most recommended home care groups in the UK by homecare.co.uk for two years running.
Care Provided by Burley's Home Care Services
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Prices
We understand that everyone’s needs are unique, and so are the costs of providing the right level of care. That’s why we don’t offer a one-size-fits-all pricing structure. Instead, our prices are based on your individual requirements, including the type of care needed, the number of hours required, and any specific conditions or preferences.
Contact Burley's Home Care Services to get a personalised quote:
Burley's Home Care Services has a Review Score of 9.8 (9.816) out of 10, based on 32 reviews in the last 2 years. Over all time Burley's Home Care Services has 135 reviews.
Reviewer Connection to Burley's Home Care Services
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Showing 135 reviews matching selected criteria
Review from N R (Client / Service User) published on 31 March 2020 Submitted via Postal Card•
Overall Experience
Burley's provide an excellent service.
Burley's provide an excellent service.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you for your lovely comments. We will pass them on to the team.
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Review from P W (Client / Service User) published on 26 March 2020 Submitted via Review Postal Card•
Overall Experience
Girls all very caring and do all that I ask. I'm very pleased with the service.
Girls all very caring and do all that I ask. I'm very pleased with the service.
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Review from P G (Client / Service User) published on 20 March 2020 Submitted via Postal Card•
Overall Experience
I am delighted with what the manager and her girls have done for us.
I am delighted with what the manager and her girls have done for us.
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Review from A A (Husband of Client) published on 19 March 2020 Submitted via Postal Card•
Overall Experience
Only in my sixth week of having a weekday call (8.00 - 9.00 am) but I am very pleased with the service provided. All the ladies are very kind and patient with my wife, who has mixed dementia. I would have no hesitation in a recommendation to a friend or relative.
Only in my sixth week of having a weekday call (8.00 - 9.00 am) but I am very pleased with the service provided. All the ladies are very kind and patient with my wife, who has mixed dementia. I would have no hesitation in a recommendation to a friend or relative.
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Review from K F (Client / Service User) published on 17 March 2020 Submitted via Postal Card•
Overall Experience
All fabulous and feel they look after me well.
All fabulous and feel they look after me well.
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Review from R S (Husband of Client) published on 16 March 2020 Submitted via Review Postal Card•
Overall Experience
The carers are very helpful and pleasant, nothing is too much trouble, and very willing to help.
The carers are very helpful and pleasant, nothing is too much trouble, and very willing to help.
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Review from Jeanette C (Daughter-in-law of Client) published on 20 January 2020 Submitted via Postal Card•
Overall Experience
I can't speak highly enough of the excellent care that my father-in-law is receiving from all the carers from Burley's Home Care Services. The day I walked into their office and spoke to them, I knew these were the support we needed, and felt reassured that all would be ok with the right care in...
I can't speak highly enough of the excellent care that my father-in-law is receiving from all the carers from Burley's Home Care Services. The day I walked into their office and spoke to them, I knew these were the support we needed, and felt reassured that all would be ok with the right care in place. Our only regret as a family is that we didn't get care sorted sooner.
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Review from L F (Client / Service User) published on 20 December 2019 Submitted via Review Postal Card•
Overall Experience
Very happy with the service provided by the carers. No job too small, and we appreciate all the help we get.
Very happy with the service provided by the carers. No job too small, and we appreciate all the help we get.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you for such kind words. It has been a pleasure supporting you and your family.
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Review from A B (Client / Service User) published on 17 December 2019 Submitted via Review Postal Card•
Overall Experience
Very happy with all the carers. Do everything to help me. They are all very happy to do jobs for me in the morning.
Very happy with all the carers. Do everything to help me. They are all very happy to do jobs for me in the morning.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you for such kind words. We are pleased to hear that the support you receive makes such a positive difference.
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Review from M H (Client / Service User) published on 12 December 2019 Submitted via Postal Card•
Overall Experience
Excellent care provided.
Excellent care provided.
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you for such kind words. It has been a pleasure supporting you.
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Review from R A (Husband of Client) published on 29 November 2019 Submitted via Review Postal Card•
Overall Experience
This local company is exceptional, with such a high standard of excellence which makes my wife's life much easier, and for me such a tremendous help! To use that advertising slogan 'they do what it says on the can', and importantly they go that extra mile. The total care package exceeded my...
This local company is exceptional, with such a high standard of excellence which makes my wife's life much easier, and for me such a tremendous help! To use that advertising slogan 'they do what it says on the can', and importantly they go that extra mile. The total care package exceeded my expectations!
↩Reply from Paul Burley, Manager at Burley's Home Care Services
Thank you so very much for taking the time to write a review and for such kind words. It has been an absolute pleasure to support you and your lovely wife.
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Review from Dennis R (Husband of Client) published on 12 July 2019 Submitted via Postal Card•
Overall Experience
Very happy with Burley's Home Care Service.
Very happy with Burley's Home Care Service.
↩Reply from Paul Burley, Director at Burley's Home Care Services
Many thanks for your reply and we will let your carers know your lovely comments.
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Review from Brian W (Client / Service User) published on 12 July 2019 Submitted via Review Postal Card•
Overall Experience
All the carers look after me extremely well and I am very happy.
All the carers look after me extremely well and I am very happy.
↩Reply from Paul Burley, Director at Burley's Home Care Services
Many thanks for your kind words.
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Review from Tony W (Client / Service User) published on 12 July 2019 Submitted via Review Postal Card•
Overall Experience
All the staff are wonderful.
All the staff are wonderful.
↩Reply from Paul Burley, Director at Burley's Home Care Services
Thank you for your review we will pass your lovely comments on to our team.
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Review from Gill M (Daughter of Client) published on 12 July 2019 Submitted via Review Postal Card•
Overall Experience
Very helpful and professional. Burley Home Care can be relied upon to do exactly as agreed in the care plan. My mother looks forward to the care visits from the girls. I am also kept informed of all aspects of the care being provided. They go above and beyond the call of duty!
Very helpful and professional. Burley Home Care can be relied upon to do exactly as agreed in the care plan. My mother looks forward to the care visits from the girls. I am also kept informed of all aspects of the care being provided. They go above and beyond the call of duty!
↩Reply from Paul Burley, Director at Burley's Home Care Services
Many thanks for this review, we are very happy that you and your relative are receiving such good care from the team.
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Review from Ursula K (Client / Service User) published on 27 June 2019 Submitted via Review Postal Card•
Overall Experience
I have received an excellent service and I enjoy the manager's visits.
I have received an excellent service and I enjoy the manager's visits.
↩Reply from Paul Burley, Director at Burley's Home Care Services
Thank you very much for your kind comments.
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Review from Wendy G (Client / Service User) published on 27 June 2019 Submitted via Review Postal Card•
Overall Experience
Absolutely fantastic service and wonderful employees.
Absolutely fantastic service and wonderful employees.
↩Reply from Paul Burley, Director at Burley's Home Care Services
Many Thanks for your kind words and we will pass them to your carers.
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Review from Harry B (Client / Service User) published on 27 June 2019 Submitted via Review Postal Card•
Overall Experience
The carer is excellent, obliging and helpful. Nothing is too much trouble. Her culinary skills are first class and so are her household capabilities.
The carer is excellent, obliging and helpful. Nothing is too much trouble. Her culinary skills are first class and so are her household capabilities.
↩Reply from Paul Burley, Director at Burley's Home Care Services
Many thanks for your lovely review we appreciate your kind words and will pass on to the team members.
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Review from Elizabeth B (Client / Service User) published on 27 June 2019 Submitted via Review Postal Card•
Overall Experience
Burley's provide me with the service I asked for after a stay in hospital 2 years ago, which has been very satisfactory. My team of carers come promptly at 7am each morning, help me to wash etc, also they tidy and make the bed and prepare my breakfast and make sure my medication is available. My...
Burley's provide me with the service I asked for after a stay in hospital 2 years ago, which has been very satisfactory. My team of carers come promptly at 7am each morning, help me to wash etc, also they tidy and make the bed and prepare my breakfast and make sure my medication is available. My wishes have been fulfilled and as a result, I have made good progress to better health. I cannot complain and would suggest that this system should be recommended to clients which would be a safeguard to be able to stay in their own homes.
↩Reply from Paul Burley, Director at Burley's Home Care Services
Thank you very much for your kind words.
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Treated with Dignity
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Review from M B (Client / Service User) published on 15 March 2019 Submitted via Postal Card•
Overall Experience
Excellent caregiving skills I am really happy with this company and would recommend them to others.
Excellent caregiving skills I am really happy with this company and would recommend them to others.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2017
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Burley's Home Care Services.
There are no accreditations posted yet for Burley's Home Care Services.
Meet the Team (3)
Carly BurleyJob Title Registered Manager & DirectorJoined 2009
"Home care should feel like an extension of family."
I have dedicated over 30 years of my life to the care sector, and home care remains my passion....
"Home care should feel like an extension of family."
I have dedicated over 30 years of my life to the care sector, and home care remains my passion. Born and raised in Ringwood, I’ve always been driven by a desire to make a meaningful difference in people’s lives. My experience spans hands-on care, care management, training, and regulatory compliance, reinforcing my belief that everyone should feel safe, respected, and empowered in their own home.
For me, home care is not just about meeting needs—it’s about listening, understanding, and ensuring that clients have real choices. At Burleys Home Care, we don’t believe in a one-size-fits-all approach. Instead, we create bespoke care plans that honour each individual’s preferences, routines, and dignity, allowing them to continue living life on their own terms in the comfort of home.
Arranging care for a loved one can feel like a big decision, with so much to consider. That’s why I make it my mission to be a friendly face, a listening ear, and a trusted guide for families navigating this journey. Whether you need support understanding care options, guidance with dementia care, or simply reassurance that your loved one is in safe hands, I’m always happy to help. As a Dementia Champion, I am particularly passionate about ensuring families feel supported, informed, and confident in their decisions.
For me, Burleys Home Care isn’t just a business—it’s about care and support that makes a real difference. Every day, I feel privileged to be part of a service that helps families, supports individuals, and brings peace of mind to those who need it most.
My Philosophy: “Everyone has the right to feel safe, valued, and in control of their care. I’m here to make sure that happens. Keeping your heart where it belongs.”
Paul BurleyJob Title Director
“Care should be personal, dignified, and feel like home.”
I know how difficult it can be to find the right care for someone you love. I’ve been...
“Care should be personal, dignified, and feel like home.”
I know how difficult it can be to find the right care for someone you love. I’ve been there myself, and I understand the worry, the uncertainty, and the overwhelming responsibility of making the best decision. That’s why Carly and I founded Burleys Home Care—to create a service that families could trust completely, where care is not just professional, but personal.
My role as Director is about more than just overseeing operations—it’s about ensuring that every client feels comfortable, respected, and truly cared for. I love meeting families, listening to their concerns, and helping them find the best care solutions for their unique circumstances. Whether you need help understanding private care funding, navigating NHS Personal Health Budgets (PHBs), or arranging complex care planning, I am here to offer clear, practical advice and reassurance.
I believe that great home care goes beyond just helping with daily tasks—it’s about building relationships, promoting independence, and ensuring that clients genuinely enjoy life. Whether someone needs a few hours of companionship each week or 24/7 live-in care, I make sure that our team provides support that is tailored, respectful, and enhances each client’s well-being.
I am also incredibly passionate about staff development and creating a workplace where caregivers feel valued, supported, and motivated. A happy, well-trained care team is essential to delivering the highest standard of care, so I make it a priority to invest in their training, career progression, and overall well-being.
My Philosophy: “Home care should never feel like a service—it should feel like family. Every client deserves kindness, respect, and the highest standard of support.”
Erin ShakespeareJob Title Operations ManagerJoined 2024
I have spent my career in both NHS and private healthcare, working across care coordination, service transformation, and quality improvement. My...
I have spent my career in both NHS and private healthcare, working across care coordination, service transformation, and quality improvement. My experience has given me a deep understanding of how to ensure that care is not only professional and efficient but also truly personal and compassionate. At Burleys Home Care, my role is to make sure that every client receives the highest standard of support, tailored to their needs, preferences, and lifestyle.
I know how important it is for families to feel reassured that their loved ones are receiving the best possible care. Whether it’s personal care, companionship, dementia support, or live-in care, I work closely with our team to ensure that every service is delivered with kindness, dignity, and respect. For families who live far away, I focus on keeping them connected and informed, giving them confidence that their loved one is happy, safe, and well cared for.
I also take great pride in supporting our caregivers, ensuring they have the training, guidance, and resources they need to provide exceptional care. A valued and well-supported team leads to the best possible experience for our clients, and I am passionate about fostering a culture where everyone feels appreciated and motivated to make a difference.
My Philosophy: "Care should always feel personal, compassionate, and reassuring—for both clients and their families."
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Burley's Home Care Services to verify any information. View our terms and conditions. Burley's Home Care Services has an Enhanced Service -what an Enhanced Service includes.
