Burley's Home Care Services has a Review Score of 10 (9.981) out of 10, based on 18 reviews in the last 2 years.
Over all time Burley's Home Care Services has 109 reviews.
Thank you for your review. We were pleased to support your mother through her recovery and back to her independence self.
Thank you very much for your comments we will pass these on to the carers
Thank you for your very kind words, we endeavour to provide a quality service to you and your Mother. I will pass on your kind word to the team.
Key points:
- Good office back up.They kept me informed on all relevant matters.
- Also when my mam has gone away, the team has been excellent and gone the extra mile to return her safely.
- Too many carers on the rota, Ideally
Many Thanks for giving our team such a lovely review. We are pleased to hear that our team are supporting you so efficiently with your needs.
Thank you for your kind words regarding our care services. We are very pleased to hear that you find our care team so caring and compassionate. We shall enjoy passing your compliments onto them.
Thank you for looking after us as a family.
Thank you so very much for your kind review of our services. We are very proud to hear such wonderful comments regarding our care team and the benefits our services make to you as a family.
We are very pleased to hear that you are happy with our services. Many Thanks
Thank you for your review. We are pleased to hear that you are so happy with the services that we are providing and it is a pleasure to support you with your needs.
Thank you for your kind words regarding our services. We are always pleased to hear that our team bring so much pleasure.
Many thanks for your review of our care services and we are pleased that you are happy with the services we have provided to you over the years.
Thank you for your review. We are pleased to hear that you enjoy our carers visits and support.
Thank you for your kind words regarding our services. We are very pleased to hear that you enjoy the visits and support that we provide.
Thank you for your review of our services. We apologise that there had been a previous error and pleased that the matter was resolved promptly and it has been a pleasure providing care to your sister over the years.
Many Thanks for your kind words regarding our services to your Mother. We are so pleased to hear that the care we provided to her was so beneficial to not only her needs but also a support to your father. It's also very rewarding to hear that our team provided services in the most caring and compassionate ways in which we believe they should be.
The Review Score of 10 (9.981) out of 10 for Burley's Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Burley's Home Care Services is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5"Home care should feel like an extension of family."
I have dedicated over 30 years of my life to the care sector, and home care remains my passion. Born and raised in Ringwood, I’ve always been driven by a desire to make a meaningful difference in people’s lives. My experience spans hands-on care, care management, training, and regulatory compliance, reinforcing my belief that everyone should feel safe, respected, and empowered in their own home.
For me, home care is not just about meeting needs—it’s about listening, understanding, and ensuring that clients have real choices. At Burleys Home Care, we don’t believe in a one-size-fits-all approach. Instead, we create bespoke care plans that honour each individual’s preferences, routines, and dignity, allowing them to continue living life on their own terms in the comfort of home.
Arranging care for a loved one can feel like a big decision, with so much to consider. That’s why I make it my mission to be a friendly face, a listening ear, and a trusted guide for families navigating this journey. Whether you need support understanding care options, guidance with dementia care, or simply reassurance that your loved one is in safe hands, I’m always happy to help. As a Dementia Champion, I am particularly passionate about ensuring families feel supported, informed, and confident in their decisions.
For me, Burleys Home Care isn’t just a business—it’s about care and support that makes a real difference. Every day, I feel privileged to be part of a service that helps families, supports individuals, and brings peace of mind to those who need it most.
My Philosophy: “Everyone has the right to feel safe, valued, and in control of their care. I’m here to make sure that happens. Keeping your heart where it belongs.”
“Care should be personal, dignified, and feel like home.”
I know how difficult it can be to find the right care for someone you love. I’ve been there myself, and I understand the worry, the uncertainty, and the overwhelming responsibility of making the best decision. That’s why Carly and I founded Burleys Home Care—to create a service that families could trust completely, where care is not just professional, but personal.
My role as Director is about more than just overseeing operations—it’s about ensuring that every client feels comfortable, respected, and truly cared for. I love meeting families, listening to their concerns, and helping them find the best care solutions for their unique circumstances. Whether you need help understanding private care funding, navigating NHS Personal Health Budgets (PHBs), or arranging complex care planning, I am here to offer clear, practical advice and reassurance.
I believe that great home care goes beyond just helping with daily tasks—it’s about building relationships, promoting independence, and ensuring that clients genuinely enjoy life. Whether someone needs a few hours of companionship each week or 24/7 live-in care, I make sure that our team provides support that is tailored, respectful, and enhances each client’s well-being.
I am also incredibly passionate about staff development and creating a workplace where caregivers feel valued, supported, and motivated. A happy, well-trained care team is essential to delivering the highest standard of care, so I make it a priority to invest in their training, career progression, and overall well-being.
My Philosophy: “Home care should never feel like a service—it should feel like family. Every client deserves kindness, respect, and the highest standard of support.”
I have spent my career in both NHS and private healthcare, working across care coordination, service transformation, and quality improvement. My experience has given me a deep understanding of how to ensure that care is not only professional and efficient but also truly personal and compassionate. At Burleys Home Care, my role is to make sure that every client receives the highest standard of support, tailored to their needs, preferences, and lifestyle.
I know how important it is for families to feel reassured that their loved ones are receiving the best possible care. Whether it’s personal care, companionship, dementia support, or live-in care, I work closely with our team to ensure that every service is delivered with kindness, dignity, and respect. For families who live far away, I focus on keeping them connected and informed, giving them confidence that their loved one is happy, safe, and well cared for.
I also take great pride in supporting our caregivers, ensuring they have the training, guidance, and resources they need to provide exceptional care. A valued and well-supported team leads to the best possible experience for our clients, and I am passionate about fostering a culture where everyone feels appreciated and motivated to make a difference.
My Philosophy: "Care should always feel personal, compassionate, and reassuring—for both clients and their families."
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