Burley’s Home Care is a care provider you can trust. Their carers are skilled, professional, caring, and treat their clients as if they are family members themselves. Not only that, but their care packages are built around you or your loved one, so that they can ensure to meet your specific needs while maintaining your existing routines and lifestyles. This means that they can deliver care that is safe, effective...
Care Provided by Burley's Home Care Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
We understand that everyone’s needs are unique, and so are the costs of providing the right level of care. That’s why we don’t offer a one-size-fits-all pricing structure. Instead, our prices are based on your individual requirements, including the type of care needed, the number of hours required, and any specific conditions or preferences.
Contact Burley's Home Care Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Owner
- Burley's Home Care Services Ltd
- Private Owned
Person in charge
- Carly Burley (Registered Home Care Manager)
Burley's Home Care Services Reviews (134)
Burley's Home Care Services has a Review Score of 9.8 (9.810) out of 10, based on 31 reviews in the last 2 years.
Over all time Burley's Home Care Services has 134 reviews.
Burley Home care services have been helping our family look after my father for the last couple of years. We have always found them to be hardworking, cheerful and polite. They have always responded positively to the changing requests we have made to the care package we required for my Dad. I would like to thank them for all their attention and hard work.
Thank you so much for taking the time to complete a review for Burley's Home Care. We are so pleased that you continue to be 100% happy to entrust your father's care to us.
The carers are exceptionally nice and I feel that I have established good relationships with them.
They are efficient without being condescending and are very mindful of my personal dignity which I feel is an important aspect of their care.
They are most willing to help with my requests both in terms of personal care and light domestic tasks such as emptying my dishwasher. They are both cheerful and sensitive.
I am glad that I am mostly allotted the same carers each week as continuity is obviously helpful.
The office staff are pleasant and also helpful.
These comments will become even more important as my future needs become greater.
Thank you for taking the time to complete a review. We noticed that you do not appear to be completely happy with some aspects of your care package and have been in touch with you to discuss how we can rectify this.
I reached a point at which I knew I needed help.
Over the horizon appeared Burley's Home Care and what a relief. They have been professional and empathetic in every way. I can't thank them enough and would thoroughly recommend them to anyone who finds themselves in my position.
J.P.
"Over the horizon appeared Burley's Home Care." Those words stayed with me. I'm really glad we were there when you needed us. Please know we're here whenever you need anything at all.
Carers arrive on time.
The peace of mind I have knowing my stepmother is well cared for is brilliant.
Thank you for taking time to complete a review for us. We have been in touch to discuss how we can rectify the lower score for management. We are very pleased that you are happy the support that your stepmother is receiving from our wonderful care team.
They come twice a day to my elderly Mum (morning and evening) who lives with us but needs that bit of extra help which they certainly provide in spades. All the carers are kind, helpful and respectful and nothing is too much trouble. The carers are well trained, professional and know exactly what they are doing.
Burley's has made such a difference to me in just being there to provide the care service to my Mum, who loves all the carers who visit... I hear much laughter which is heart-warming.
Thoroughly recommend Burley's Home Care and I'm so happy they are now part of our lives.
Thank you so much for taking the time to complete such a lovely review. It's so lovely to hear what a difference we are making to all your lives. I will be sure to pass on your kind words to the carers who visit.
Nothing is ever too much trouble starting from when office was first contacted to the carer visits. It's lovely to see my Dad happy, albeit not always very obliging, but the carers know how to handle the situations in their most caring way. My Dad has said the carers who visit him are all lovely and very good. If we have any concerns we call the office who will answer any questions we may have and if they need to get back to us they do so as soon as they have an answer for us. I have met all the carers who care for my Dad and you can see and get positive feelings they all absolutely love their jobs, they're all very jolly, some of them are singing as they walk up the garden path. We are so relieved we have found a care business who are very trustworthy and caring
Thank you so much for taking the time to complete a review for Burley's Home Care. We are pleased that you are happy with the support provided and will be sure to pass on your kind words to the care team.
I am so impressed with the care I have received. When first visited, I spent pretty well all of my time in bed. Now, thanks to the care and encouragement of the carers, I spend most of the day moving around downstairs and sitting in my armchair and life is so much better and more normal. All the carers are friendly and often go that extra mile to help. Thankyou
Thank you for taking the time to complete a review. We are very happy that your package of care is working so well for you.
I am very satisfied with all the care & attension I am getting. Very nice happy people to see every day. I'd like to say a very big thankyou.
Thank you for taking the time to complete a review. We are very happy that you are pleased with the service you receive.
We chose to use Burley's home care for my mother due to the support, reassurance and professionalism shared by the care coordinator. All the carers have been so attentive, personable and going the extra mile to make my mother feel comfortable. The carers were very experienced, knowledgeable and nothing was a problem and always found a solution. Carers always arrived on time and shared good communication to the family. We would higher recommend Burley's Home Care to others and they hugely stand out in comparison to other Home Care providers.
Thank you so much for taking the time to complete a review. We are so pleased that you have found the whole team to be supportive and professional.
Looking forward to your visit and my leg wash.
We appreciate you taking the time to complete a review of our services. Thank you.
The carer does our 'take-a-break' care each week and does a great job. She encourages my wife to eat and drink. We are really pleased with the care given.
Thank you for taking your time to complete a review. We are so pleased that the care provided is helping you.
Excellent care by my carers.
Thank you for this review; we are very happy to hear that our carers are meeting all your care needs and will pass this lovely response on to the team.
Having found myself in need of providing care for my cousin on a regular basis, I approached Burley's Home Care Services to provide this, spoke to the manager who was excellent with a combination of care and process knowledge, we came up with a plan to get my cousin the care he required. They chose a carer to come and see my cousin and it has turned out to be a perfect choice and match. They get on really well and she does everything that she has been asked to do in an exemplary manner.
Thank you for your lovely review; we are so pleased that we were able to assist you in your time of need and support you with caring for your cousin and that he has settled so well and is able to stay at home where he chooses to be.
All carers show a high degree of competence and care towards me in a friendly and relaxed manner. I count them as friends rather than professional carers.
Thank you for your lovely review and we are so pleased to be providing you with our services, we will pass on your feedback to our lovely team.
I am very pleased with the service and staff but have had issues with time slots which you are trying to sort out.
Thank you very much for your review and we will ensure that your time slots are met to your liking we will pass on to the team your lovely review.
All carers are very good at what they do.
Thank you so much, we are very pleased to be providing a service to you and will send your feedback to our lovely carers.
Very impressed with the care and attention by all your staff and management.
Thank you so much for your review. Your kind comments have been passed onto our lovely team of carers.
As a family, we have all been delighted with the care my father has received. All the carers are genuinely interested in his needs, likes and dislikes and are friendly, respectful and easy to get along with. Nothing is too much trouble!
Thank you so much for the review you have provided and we are so pleased that you are happy and we are meeting all your needs.
I am very pleased with the service I receive but have told a member of staff that I really need one shower/visit per week.
Thank you so much for your review. We have been able to ensure all your needs are now met and you are happy with the service provided.
I have found the service excellent, efficient and considerate.
Thank you so much for your review, we are so pleased that you are enjoying our services and are well cared for by our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2017- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Burley's Home Care Services.
Awards / Recognitions (10)
- Recipient: Burley's Home Care ServicesDate: Friday 31 May 2024
- Recipient: Burley's Home Care ServicesDate: Wednesday 31 May 2023
- Recipient: Burley's Home Care ServicesDate: Thursday 31 Mar 2022
Meet the Team (3)
"Home care should feel like an extension of family."
For me, home care is not just about meeting needs—it’s about listening, understanding, and ensuring that clients have real choices. At Burleys Home Care, we don’t believe in a one-size-fits-all approach. Instead, we create bespoke care plans that honour each individual’s preferences, routines, and dignity, allowing them to continue living life on their own terms in the comfort of home.
Arranging care for a loved one can feel like a big decision, with so much to consider. That’s why I make it my mission to be a friendly face, a listening ear, and a trusted guide for families navigating this journey. Whether you need support understanding care options, guidance with dementia care, or simply reassurance that your loved one is in safe hands, I’m always happy to help. As a Dementia Champion, I am particularly passionate about ensuring families feel supported, informed, and confident in their decisions.
For me, Burleys Home Care isn’t just a business—it’s about care and support that makes a real difference. Every day, I feel privileged to be part of a service that helps families, supports individuals, and brings peace of mind to those who need it most.
My Philosophy: “Everyone has the right to feel safe, valued, and in control of their care. I’m here to make sure that happens. Keeping your heart where it belongs.”
“Care should be personal, dignified, and feel like home.”
My role as Director is about more than just overseeing operations—it’s about ensuring that every client feels comfortable, respected, and truly cared for. I love meeting families, listening to their concerns, and helping them find the best care solutions for their unique circumstances. Whether you need help understanding private care funding, navigating NHS Personal Health Budgets (PHBs), or arranging complex care planning, I am here to offer clear, practical advice and reassurance.
I believe that great home care goes beyond just helping with daily tasks—it’s about building relationships, promoting independence, and ensuring that clients genuinely enjoy life. Whether someone needs a few hours of companionship each week or 24/7 live-in care, I make sure that our team provides support that is tailored, respectful, and enhances each client’s well-being.
I am also incredibly passionate about staff development and creating a workplace where caregivers feel valued, supported, and motivated. A happy, well-trained care team is essential to delivering the highest standard of care, so I make it a priority to invest in their training, career progression, and overall well-being.
My Philosophy: “Home care should never feel like a service—it should feel like family. Every client deserves kindness, respect, and the highest standard of support.”
I have spent my career in both NHS and private healthcare, working across care coordination, service transformation, and quality improvement. My experience has given me a deep understanding of how to ensure that care is not only professional and efficient but also truly personal and compassionate. At Burleys Home Care, my role is to make sure that every client receives the highest standard of support, tailored to their needs, preferences, and lifestyle.
I also take great pride in supporting our caregivers, ensuring they have the training, guidance, and resources they need to provide exceptional care. A valued and well-supported team leads to the best possible experience for our clients, and I am passionate about fostering a culture where everyone feels appreciated and motivated to make a difference.
My Philosophy: "Care should always feel personal, compassionate, and reassuring—for both clients and their families."
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