Burley’s Home Care is a care provider you can trust. Their carers are skilled, professional, caring, and treat their clients as if they are family members themselves. Not only that, but their care packages are built around you or your loved one, so that they can ensure to meet your specific needs while maintaining your existing routines and lifestyles. This means that they can deliver care that is safe, effective...
Care Provided by Burley's Home Care Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
We understand that everyone’s needs are unique, and so are the costs of providing the right level of care. That’s why we don’t offer a one-size-fits-all pricing structure. Instead, our prices are based on your individual requirements, including the type of care needed, the number of hours required, and any specific conditions or preferences.
Contact Burley's Home Care Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Owner
- Burley's Home Care Services Ltd
- Private Owned
Person in charge
- Carly Burley (Registered Home Care Manager)
Burley's Home Care Services Reviews (129)
Burley's Home Care Services has a Review Score of 9.9 (9.859) out of 10, based on 32 reviews in the last 2 years.
Over all time Burley's Home Care Services has 129 reviews.
Mother was really happy with the service she received while recovering from a broken upper arm. She liked all the carers and everyone was kind and caring.
Thank you for your review. We were pleased to support your mother through her recovery and back to her independence self.
I have always received excellent care form Burleys and very kind to me.
Thank you very much for your comments we will pass these on to the carers
We have been very pleased with the care mum has received from Burley's Home Care Services. The care and support from her carers have been excellent. They are very friendly and treat mum with dignity and are also prepared to go that extra mile. We also find the staff at Burley's Home Care Services office to be very welcoming, helpful and always offer to change arrangements regarding visits to mum, when requested. Would not hesitate to recommend Burley's Home Care Services.
Thank you for your very kind words, we endeavour to provide a quality service to you and your Mother. I will pass on your kind word to the team.
Very good and always bright.
Very happy with the service provided.
Somewhat disappointed in the slowness of the management team to respond to changes in paperwork. I feel comfortable leaving my father in the care of the Burley's Home Care Services team.
Burley's Care was recommended by our doctor - thank heavens he did! - don't know what we would do without their care and help. All the staff and carers we have met and come here to help my husband have been excellent, even he has commented how he likes all the carers who tend him and he, unfortunately, has Alzheimer's. So a big thank you to Burley's Care.
All good thank you.
Overall very good care and generally responsive to instructions.
- Good office back up.They kept me informed on all relevant matters.
- Also when my mam has gone away, the team has been excellent and gone the extra mile to return her safely.
- Too many carers on the rota, Ideally 6 should be the maximum to allow relationships to build up.
- A varying standard of care from individual carers. The majority are excellent, however, occasionally a few were less committed to servicing the needs of their clients.
Very helpful and carried out every task as I would like.
Many Thanks for giving our team such a lovely review. We are pleased to hear that our team are supporting you so efficiently with your needs.
Excellent service with very caring and compassionate caring staff.
Thank you for your kind words regarding our care services. We are very pleased to hear that you find our care team so caring and compassionate. We shall enjoy passing your compliments onto them.
We are extremely happy with all the care that all the staff give. All of my father-in-law's needs are met with kindness and dedication. All staff are very competent when facing problems that need immediate attention.
Thank you for looking after us as a family.
Thank you so very much for your kind review of our services. We are very proud to hear such wonderful comments regarding our care team and the benefits our services make to you as a family.
I am happy.
We are very pleased to hear that you are happy with our services. Many Thanks
Very good.
Thank you for your review. We are pleased to hear that you are so happy with the services that we are providing and it is a pleasure to support you with your needs.
A breath of fresh air - caring and compassionate and ready to please.
Thank you for your kind words regarding our services. We are always pleased to hear that our team bring so much pleasure.
I am very satisfied with the care and service I receive.
Many thanks for your review of our care services and we are pleased that you are happy with the services we have provided to you over the years.
Thank you for the girls for looking after me.
Thank you for your review. We are pleased to hear that you enjoy our carers visits and support.
Lovely bunch of girls, always cheerful and willing to do anything to help. Always look forward to their visits.
Thank you for your kind words regarding our services. We are very pleased to hear that you enjoy the visits and support that we provide.
I have found Burley's Home Care very satisfactory. Occasionally there has been a slip-up medication not given or carer didn't come for some reason, but on the whole, everything is OK.
Thank you for your review of our services. We apologise that there had been a previous error and pleased that the matter was resolved promptly and it has been a pleasure providing care to your sister over the years.
Outstanding level of care. Burley's Home Care team helped keep my mother in her own home until her last few months. Caring, compassionate and thoughtful staff, they also kept a watchful eye on my father through a difficult time for all of us. My mother needed a high level of care, and the management team did everything possible to ensure this was provided in a safe, dignified and compassionate way. I would definitely recommend.
Many Thanks for your kind words regarding our services to your Mother. We are so pleased to hear that the care we provided to her was so beneficial to not only her needs but also a support to your father. It's also very rewarding to hear that our team provided services in the most caring and compassionate ways in which we believe they should be.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2017- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Wednesday 15 May 2024A fantastic article about the transition and new look of Burley's Home Care.
Awards / Recognitions (10)
- Recipient: Burley's Home Care ServicesDate: Friday 31 May 2024
- Recipient: Burley's Home Care ServicesDate: Wednesday 31 May 2023
- Recipient: Burley's Home Care ServicesDate: Thursday 31 Mar 2022
Meet the Team (3)
"Home care should feel like an extension of family."
For me, home care is not just about meeting needs—it’s about listening, understanding, and ensuring that clients have real choices. At Burleys Home Care, we don’t believe in a one-size-fits-all approach. Instead, we create bespoke care plans that honour each individual’s preferences, routines, and dignity, allowing them to continue living life on their own terms in the comfort of home.
Arranging care for a loved one can feel like a big decision, with so much to consider. That’s why I make it my mission to be a friendly face, a listening ear, and a trusted guide for families navigating this journey. Whether you need support understanding care options, guidance with dementia care, or simply reassurance that your loved one is in safe hands, I’m always happy to help. As a Dementia Champion, I am particularly passionate about ensuring families feel supported, informed, and confident in their decisions.
For me, Burleys Home Care isn’t just a business—it’s about care and support that makes a real difference. Every day, I feel privileged to be part of a service that helps families, supports individuals, and brings peace of mind to those who need it most.
My Philosophy: “Everyone has the right to feel safe, valued, and in control of their care. I’m here to make sure that happens. Keeping your heart where it belongs.”
“Care should be personal, dignified, and feel like home.”
My role as Director is about more than just overseeing operations—it’s about ensuring that every client feels comfortable, respected, and truly cared for. I love meeting families, listening to their concerns, and helping them find the best care solutions for their unique circumstances. Whether you need help understanding private care funding, navigating NHS Personal Health Budgets (PHBs), or arranging complex care planning, I am here to offer clear, practical advice and reassurance.
I believe that great home care goes beyond just helping with daily tasks—it’s about building relationships, promoting independence, and ensuring that clients genuinely enjoy life. Whether someone needs a few hours of companionship each week or 24/7 live-in care, I make sure that our team provides support that is tailored, respectful, and enhances each client’s well-being.
I am also incredibly passionate about staff development and creating a workplace where caregivers feel valued, supported, and motivated. A happy, well-trained care team is essential to delivering the highest standard of care, so I make it a priority to invest in their training, career progression, and overall well-being.
My Philosophy: “Home care should never feel like a service—it should feel like family. Every client deserves kindness, respect, and the highest standard of support.”
I have spent my career in both NHS and private healthcare, working across care coordination, service transformation, and quality improvement. My experience has given me a deep understanding of how to ensure that care is not only professional and efficient but also truly personal and compassionate. At Burleys Home Care, my role is to make sure that every client receives the highest standard of support, tailored to their needs, preferences, and lifestyle.
I also take great pride in supporting our caregivers, ensuring they have the training, guidance, and resources they need to provide exceptional care. A valued and well-supported team leads to the best possible experience for our clients, and I am passionate about fostering a culture where everyone feels appreciated and motivated to make a difference.
My Philosophy: "Care should always feel personal, compassionate, and reassuring—for both clients and their families."
Frequently Asked Questions about Burley's Home Care Services
How many Carers does Burley's Home Care Services employ?
Burley's Home Care Services employs 962 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Burley's Home Care Services to verify any information. View our terms and conditions. Burley's Home Care Services has an Enhanced Service - more info.