Mum has received excellent care over the last three years.L M(Daughter of Client/Service User)
Yet again Home Instead have Come to my rescue at short notice after I had a fall and needed help.M C(Client / Service User)
From start to now every contact we have had with the staff from Home Instead has been excellent!R K(Daughter of Client/Service User)
Mum has received excellent care over the last three years.L M(Daughter of Client/Service User)
Yet again Home Instead have Come to my rescue at short notice after I had a fall and needed help.M C(Client / Service User)
From start to now every contact we have had with the staff from Home Instead has been excellent!R K(Daughter of Client/Service User)
Home Instead Liverpool Central & North provides premium quality home care, companionship and support for adults of varying needs.
With visits lasting at least an hour and at times determined by the client, the same highly trained and competent Care Professionals will provide the service, giving continuity and peace of mind.
Clients’ needs range from live-in care, to daily personal care, to help around the house, or to companionship. A nail care...
Care Provided by Home Instead Liverpool Central & North
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £35 - £35
- Weekly Live-in Care Fees: £1,650 - £1,900
All our care plans are tailored to the needs of each client.
We also offer an at-home nail care service, this is charged at £38.00 for a single client treatment for 45 minutes, and £58.00 for a couple lasting 1 hour.
Peak days are charged at a rate of 1.5x the normal hourly rate.
We don't charge any call out fees per visit like some other providers.
We do not clip visits like cheaper providers who may include travel time within the visit time, or who may schedule multiple client visits with the same carer during the same hour.
Contact Home Instead Liverpool Central & North to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Michael Loizides (Director)
Home Instead Liverpool Central & North Reviews (35)
Home Instead Liverpool Central & North has a Review Score of 9.7 (9.742) out of 10, based on 15 reviews in the last 2 years.
Over all time Home Instead Liverpool Central & North has 35 reviews.
The caregivers from Home Instead provided great support in looking after my mum who has dementia. Knowing I lived at a distance both the office staff and caregivers were responsive to my mum's needs both physical and emotional. The team communicated well and my mum looked forward to their visits. She was always treated with great respect.
My Father had 3 different carers provided by Home Instead (Liverpool). All 3 were kind, considerate and treated my Father with respect and dignity. They built up a relationship with my Father over 6 months and got to know his interest, likes and dislikes with regard to his meal preferences. I would definitely recommend this company. For us, it was, not only the high standard of care offered but the fact that the caregivers were consistent and spent an hour as opposed to 15 minutes offered by another provider.
This agency has been supporting me as my parent's main carer since July 2011. They have been sole carers and partnered me when my father's health deteriorated. We have been provided with consistently high standards of care, support and kindness with excellent communication between the office and myself.
The services available from Home Instead enabled my mother to remain in her independent flat, where she had lived since 2000. Her safety and welfare were paramount and the visits from the carers meant that she retained some independence.
The services provided by Home Instead enabled mum to stay much longer than expected in her own home.
The staff and carers were always polite and very helpful. My husband suffers from dementia so he had to have 24hr care. If I had to go anywhere and I needed a carer I could rely on them to stay with my husband until I arrived home and not leave when there designated time up.
I am very happy with my carer.
Overall standard is excellent.
She's very gentle, caring and treats me with great respect.
Following my bath, she cleans, then enjoys a welcome cup of tea and we enjoy a chat.
I look forward to her weekly visits, it gives me something to look forward to.
Service is good, I have someone to talk to.
It's working alright. I'm quite happy.
It's not cheap but it's good value. I would recommend it to everybody, I've always been very satisfied. I think it fulfils needs for people.
It is a warm and friendly service. The carers go the extra mile. I would recommend this service to anybody.
The girls are very helpful and good to talk to. All jobs I need doing are done. I am very pleased I got to learn about Home Instead because I would have been stuck a couple of times without their help.
Service very good. Happy with the caregivers. They are only young but they are my friends.
I'm very happy each one who came was good. They do what I need them to do.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 March 2018- Caring Outstanding
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead Liverpool Central & North.
Awards / Recognitions (11)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (5)
Richy joined us in May 2024 as a Care Professional and was promoted to our Client Experience team only a few months later. He is responsible for the well-being of our clients and their families, and has a wealth of medical knowledge that he brings to the role.
Fiona has more than 12 years of customer service experience. And most recently, Fiona worked for another care provider as their community engagement and client relationship manager, where she gained invaluable experience for her current role.
Caroline brings more than 15 years of care scheduling experience to our office. She is supremely knowledgeable about the day-to-day operations of a home care business and ensures that our clients receive the highest quality service.
Chanice joined us in October 2024 and ensures that our business is running smoothly and that our Care Professionals are trained to deliver safe care to all of our clients.
Jan is our recruitment specialist with more than 5 years experience and an in-depth knowledge in candidate sourcing.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead Liverpool Central & North to verify any information. View our terms and conditions. Home Instead Liverpool Central & North has an Enhanced Service - more info.