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Jane Care

Office 1, Northern Lights Business Park, Rossfield Road, Ellesmere Port CH65 3AW
Jane Care Logo
Top 20 award

Jane Care specialises in providing home care and support to disabled and elderly people.

A team of dedicated staff assist clients with a variety of day-to-day activities, including personal care, cleaning and shopping. They also provide companionship and help those they care for to maintain an active social life.

Care Provided by Jane Care

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Contact Jane Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Jane Care
  • Private Owned

Person in charge

  • Catherine Cottis (Manager)

Jane Care Reviews (73)

9.8

Jane Care has a Review Score of 9.8 (9.800) out of 10, based on 12 reviews in the last 2 years. Over all time Jane Care has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Suzanne W (Daughter of Client) published on 4 November 2025 Submitted via Website
Overall Experience
The care and support my mum recently received was exceptional. From the first moment the Jane caregivers came to her home they helped my Dad and myself navigate a very stressful heartbreaking time. Every team that came into the
home showed care, compassion and love.
All the girls were very professional and always very respectful and gentle with mum.

Our family will be forever grateful for the time, support and dedication we received.

Reply from Catherine Cottis, Owner at Jane Care

Thank you so much for the lovely review and your kind words, we are delighted that you felt so supported by us and our team, it was an honour to support you and your family. Thank you for choosing Jane Care and entrusting us with your mum's care.

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Review from H B (Daughter of Client) published on 6 April 2025 Submitted via Website
Overall Experience

Staff were fantastic caring for my Dad for over 4 years, during which my mum also had dementia and showed them both great kindness and dignity. They were very skilled and professional and a lifeline to me managing the situation, we were all as a family very well supported. Really positive attitude, very skilled and committed and often went above and beyond. Can't rate them highly enough!

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Review from Sharon J (Daughter-in-law of Client) published on 6 April 2025 Submitted via Website
Overall Experience
Myself & the whole family would like to thank everyone that helped with Dads palliative care in his last few months-you know who you are and this includes the night care too. You were so kind, caring and thoughtful with both my father in law & his wife. We felt you went above & beyond to make sure he was comfortable. Dad was always treated with kindness, love and above all dignity with every visit. Nothing was too much trouble. The standard of care was outstanding and we would highly recommend you.

Thank you once again from the bottom of our hearts.

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Review from Martin S (Son of Client) published on 10 February 2025 Submitted via Website
Overall Experience
Staff have been brilliant looking after my dad for the last few years before he sadly passed away in December 2024.
The girls became more than just carers and dad considered them part of the family as nothing was too much trouble for them and they went above and beyond what they needed to do. They were reliable and would always be laughing and joking with dad. While they called on dad 4 times each day, they also kept their eye on my mum as well which was a great comfort as I didn't live close by.

Mum sadly passed away 10 weeks before dad and the girls were so good to dad supporting him in his grief, cooking meals for him and tried to keep him positive. Would definitely recommend them.

Reply from Catherine Cottis, Owner at Jane Care

Thank you so much for taking the time to write a review. It was a pleasure to have cared for your dad, he was such a character and will never be forgotten. I will pass on your kind words to the team. Knowing that we've made a positive difference in your dad's life means the world to us. Thank you again for entrusting us with your dad's care.

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Review from Corinne S (Daughter-in-law of Client) published on 15 January 2025 Submitted via Website
Overall Experience

My partner's mum was on end of life care for approx 6 months, the carers were amazing with her and the family, always going over and beyond with keeping her comfortable and always managing to get a smile from her even on her very bad days. She was always treated with kindness and above all dignity. So thank you to all your staff who cared for her, you deserve medals for the job you do and you always arrive cheery at every visit. Thank you from all the family.

Reply from Catherine Cottis, Owner at Jane Care

Thank you so much for taking the time to share your experience and for giving us a five-star review. We are deeply grateful for the opportunity to care for your partner's mum. Knowing that we've made a positive difference means the world to us. Thank you again for entrusting us with her care.

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Review from A C (Son of Client) published on 5 December 2024 Submitted via Postal Card
Overall Experience

My father's care from Jane Care was outstanding. Each carer was professional, spotting health issues and advising what we needed to do to treat them, but as importantly they loved him as if he was their own family. They exceeded our expectations in cooking, washing and cleaning and created a wonderful bond with their jokes and stories. Even at his most ill, their arrival always triggered a grin and their concern and help extended to his family as well. They were all wonderful ladies.

Reply from Catherine Cottis, Owner at Jane Care

Thank you so much for the lovely review, it was a pleasure to have cared for your dad, he was such a character. I will pass on your kind words to the team. Knowing that we've made a positive difference in your dad's life means the world to us. Thank you again for entrusting us with your dad's care.

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Review from Stephen H (Son of Client) published on 21 November 2024 Submitted via Website
Overall Experience

Can not fault them. They all were amazing carers for my mum, very helpful and polite. Plus they were very gentle with my mum. Thank you so much for the help. If I could give 10 stars and not five stars, I would do that in a heartbeat. Absolutely amazing carers.

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Review from Wendy J (Daughter of Client) published on 11 November 2024 Submitted via Website
Overall Experience

Staff very friendly, did what we asked. Kept dad's dignity. They came 4 times a day. The 3 girls that came in the day relaxed dad, they helped him a lot. Lady night carer was lovely too. Would recommend this company.

Reply from Catherine Cottis, Owner at Jane Care

Thank you so much for taking the time to share your thoughts and for giving Jane Care a five-star review. We are grateful for the opportunity to care for your dad. Knowing that we've made a positive difference when we visited, means the world to us. Thank you again for entrusting us with your dad's care.

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Review from J W (Wife of Client) published on 18 September 2024 Submitted via Postal Card
Overall Experience

Jane Care has been very caring for my husband, we would highly recommend them, all the staff were very caring to the whole family. They went above and beyond with everything they helped us with. Well done Jane Care, you were there when I needed your help, and nothing was too much trouble.

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Review from Alison Q (Daughter of Client) published on 14 August 2024 Submitted via Website
Overall Experience
All the carers from Jane Care have been marvellous in looking after my late mother. They were always polite, friendly, and caring and treated my Mum with dignity and respect, they also made her laugh!

I would definitely recommend Jane Care.

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Review from C C (Daughter of Client) published on 13 August 2024 Submitted via Postal Card
Overall Experience

I can't speak too highly of Jane Care and the care and love they gave to my 105-year-old mother was outstanding. Nothing was too much for them and mum got to know them well as on the whole, we were lucky to have the same carers most of the time. All the carers were professional, and respectful and treated mum with dignity and respect. Not only were they good to mum but they were caring and helpful to me, and my family members always felt they were friends and not just carers for mum and we miss seeing them now.

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Review from H L (Wife of Client) published on 13 August 2024 Submitted via Postal Card
Overall Experience

My husband was bedbound with vascular parkinsons and vascular dementia and we were fortunate to get Jane Care. Their carers were exceptional, so caring respectful and very professional. From the moment they entered our home, I knew my husband would be in safe hands and I was right. If the carers had any concerns about him they could advise me to contact our GP or the district nurse. Their cheery manner and sense of humour brightened his day and he was at ease with every carer. Sadly my husband passed away recently and we miss seeing his wonderful carers. I have no hesitation in recommending Jane Care to anyone considering care for a loved one.

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Review from A W (Daughter of Client) published on 9 April 2024 Submitted via Postal Card
Overall Experience

The carers were wonderful with Mum. They became Mum's friends whom she loved their visits. They treat Mum with the utmost dignity at all times. Would recommend this company and as a family we feel that we couldn't have got through this without them.

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Review from Michael H (Husband of Client) published on 26 February 2024 Submitted via Postal Card
Overall Experience

The care my wife received was exceptional, nothing was too much trouble, including making sure I was ok as well. All these carers are fantastic and I would recommend them to anyone without hesitation.

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Review from A G (Son of Client) published on 15 July 2023 Submitted via Postal Card
Overall Experience

The care given to our mum was superb, not just care and dignity given to Mum but the team looked out for us also.

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Review from A P (Daughter of Client) published on 14 December 2022 Submitted via Postal Card
Overall Experience

From day one, the carers have been very supportive and helpful. Every carer that attends, whether the regular core or less frequent visitors are always calm, cheerful and attentive. The calmness particularly is so important with clients like Mum. I appreciate them all being as gentle as possible where anxiety is an issue. They are a great group of people. Many thanks to all concerned.

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Review from A R (Husband of Client) published on 9 March 2022 Submitted via Postal Card
Overall Experience

We, the family, were very impressed and grateful for the care and consideration shown to my wife during her final illness.

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Review from Jeff G (Husband of Client) published on 29 September 2021 Submitted via Postal Card
Overall Experience

Excellent staff going beyond the requirements of the job. Nothing too much trouble, client treated with sympathy, respect, and dignity. An excellent effort by all involved. What one would wish for oneself!

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Review from Julie T (Daughter of Client) published on 18 August 2021 Submitted via Postal Card
Overall Experience

Jane Care provided care for my Mum for 6 weeks when she came home from hospital. They were absolutely amazing and we could not have managed without them. They were always so kind, practical, and thoughtful. We became very fond of them all and my Mum looked forward to them coming. The night care was also an absolute God-send. Thank you so much for all you do.

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Review from Cathy B (Daughter-in-law of Client) published on 16 August 2021 Submitted via Postal Card
Overall Experience

All of the staff were lovely. They went way above and beyond the call of duty in caring for our elderly parents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Jane Care.

Awards / Recognitions (2)

  • Recipient: Jane CareDate: Friday 30 May 2025
  • Recipient: Jane CareDate: Sunday 01 Feb 2015

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Jane Care

How many Carers does Jane Care employ?

Jane Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jane Care to verify any information. View our terms and conditions. Jane Care has an Enhanced Service - more info.