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Jane Care

Office 1, Northern Lights Business Park, Rossfield Road, Ellesmere Port CH65 3AW
Jane Care Logo
Top 20 award

Jane Care specialises in providing home care and support to disabled and elderly people.

A team of dedicated staff assist clients with a variety of day-to-day activities, including personal care, cleaning and shopping. They also provide companionship and help those they care for to maintain an active social life.

Care Provided by Jane Care

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Contact Jane Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Jane Care
  • Private Owned

Person in charge

  • Catherine Cottis (Manager)

Jane Care Reviews (73)

9.8

Jane Care has a Review Score of 9.8 (9.800) out of 10, based on 12 reviews in the last 2 years. Over all time Jane Care has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Allan S (Husband of Client) published on 20 May 2021 Submitted via Postal Card
Overall Experience
I would like to thank the care staff for looking after my wife. Without them, we would never have managed.

Thank you!

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Review from Kevin R (Husband of Client) published on 13 May 2021 Submitted via Website
Overall Experience

The standard and quality of care provided has been excellent. All the carers who attended our house showed great compassion and attention to detail. If any small change of timing of visits was needed this was always well communicated to us in advance. The friendly yet professional approach to the job was very much appreciated. Would highly recommend Jane Care.

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Review from Claire J (Daughter of Client) published on 12 April 2021 Submitted via Postal Card
Overall Experience
My mum received excellent, compassionate care and we were able to fully trust the carers to deliver the best service. Communication between carers, their management and family was also excellent.

I wouldn't hesitate to recommend this company to others.

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Review from Marilyn W (Wife of Client) published on 12 April 2021 Submitted via Postal Card
Overall Experience

Jane Care looked after my husband when he left the hospital after a stroke in February 2015 until his death in March 2021. Their staff are capable, caring and friendly; they always cheered him up. If something was wrong, they noticed, got on well with the rest of the family and were willing to adjust their timetable if necessary. I cannot recommend them highly enough, and we will miss seeing them.

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Review from P M (Wife of Client) published on 2 March 2021 Submitted via Postal Card
Overall Experience

I was very impressed with each member of the care team who looked after my husband. They were kind and conscientious and they treated my husband with dignity and friendliness.

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Review from A W (Daughter of Client) published on 2 December 2020 Submitted via Postal Card
Overall Experience

Mum was treated throughout her end-of-life care with good dignity and respect. The carers were all wonderful and supportive throughout. Very many thanks.

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Review from Frances W (Wife of Client) published on 10 November 2020 Submitted via Postal Card
Overall Experience

During the most difficult time of my life caring for my husband, the carers gave me the support I needed. It was as though they had been handpicked for me. Their professional care was second to none and only surpassed by the warmth and affection they showed to me. I felt as if I had known them forever, even though it was just a short time.

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Review from P J (Husband of Client) published on 7 October 2020 Submitted via Postal Card
Overall Experience

Could not thank the carers enough for keeping my wife comfortable at this difficult time. Nothing was too much trouble, very compassionate - Thank you.

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Review from S I (Daughter of Client) published on 2 October 2020 Submitted via Postal Card
Overall Experience

All of the staff who provided care from my father were exceptional individuals, displaying compassion, care and empathy during a very difficult and distressing period.

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Review from G I (Wife of Client) published on 2 October 2020 Submitted via Postal Card
Overall Experience

The ladies from Jane Care were beautiful, kind people. They cared for my husband with love. They made him laugh even when he was so weak and unwell he enjoyed their visits.

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Review from A G (Son of Client) published on 10 September 2020 Submitted via Postal Card
Overall Experience
I was very impressed with all the care staff. They gave wonderful care and attention to my mother. I could not fault anyone who came to the house.

We did not however always the relevant overnight sitter information from the office and had to chase them up.

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Review from J J (Wife of Client) published on 10 July 2020 Submitted via Postal Card
Overall Experience
So professional.
Very likeable and treated all with respect.

Would recommend.

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Review from Neil W (Son of Client) published on 23 June 2020 Submitted via Website
Overall Experience

We would like to thank the girls at Jane Care for their dedication while looking after my Mum. They were always so kind and considerate not only to my Mum but to my Dad as well. They always cheered Mum up on their visits, we could hear the laughter from downstairs. On the day of Mum's funeral, the girls came to say goodbye, such is their thoughtfulness. Thank you again.

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Review from John W (Husband of Client) published on 11 June 2020 Submitted via Postal Card
Overall Experience

The standard of care of my wife could not be bettered in any way. Reliability and friendliness was first class. My undying thanks.

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Review from Roland W (Client / Service User) published on 8 June 2020 Submitted via Postal Card
Overall Experience

Jane Care organised the care package for my wife speedily, efficiently and sympathetically. The carers treated my wife with love, sympathy and attention far beyond anything I expected. Jane care staff took an enormous burden off my shoulders at one of the worst times. The ongoing support and kindness of staff was unbelievably wonderful.

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Review from E L (Wife of Client) published on 5 June 2020 Submitted via Postal Card
Overall Experience
Jane Care carers were extremely kind, caring, respectful and could not have looked after my husband better. They were so thoughtful not only to my husband but to the family.

I could not fault them in any way, they went the extra mile. I would recommend Jane Care to anyone.

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Review from Lee J (Grandson of Client) published on 4 June 2020 Submitted via Website
Overall Experience
I would like to say a huge thank you to the carers who helped care for my grandfather for the last few weeks of his life. They where both professional, polite, friendly, caring ladies who treated my grandfather with the utmost respect and dignity.
They supported us by doing the caring which we needed. Both carers are an absolute credit to Jane Care.

I would highly recommend Jane Care!

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Review from Helen W (Daughter of Client) published on 12 May 2020 Submitted via Website
Overall Experience

My Mum received visits four times a day from the wonderful care staff. They were always considerate, appropriate, and caring towards my Mum. They informed us who would be visiting, and we had the same staff for a whole day of care, they would also tell us who was on duty the next day. They also showed my Dad and I care and compassion. I would not hesitate to recommend them. A massive thank you.

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Review from Christine (Daughter of Client) published on 26 November 2019 Submitted via Website
Overall Experience
Jane Care were always kind, caring, respectful and supportive during my mother’s progressive illness. Friendly and caring staff that we couldn’t fault. Mum always loved the interactions and banter but not always wanting the full care as her illness progressed and her energy decreased. Staff could not have been more supportive to our family throughout their time with us.

Thank you so much to our brilliant support team for helping Mum and us through this difficult period.

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Review from Nigel S (Son of Client) published on 21 October 2019 Submitted via Website
Overall Experience
After agreeing with Jane Care to take over my mothers care they failed to turn up on the first morning.
Staff eventually arrived late in the afternoon and apologised, explaining that they had the wrong address from the office.
My brother tried to contact the office earlier in the morning, but neither the office or emergency phone were answered, only a machine at weekends.
The staff had no contact details for my brother or the house to contact us.
Rang Mum to ask how she was tonight at 6pm and found her getting ready for bed.
Care schedule states put to bed around 7pm. I feel that mum may be being taken advantage of with having limited memory and early-onset dementia.

Most of the staff have been very considerate and caring towards my mother, just a shame a few are letting the team down.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Jane Care.

Awards / Recognitions (2)

  • Recipient: Jane CareDate: Friday 30 May 2025
  • Recipient: Jane CareDate: Sunday 01 Feb 2015

Meet the Team (0)

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