Jane Care specialises in providing home care and support to disabled and elderly people.
A team of dedicated staff assist clients with a variety of day-to-day activities, including personal care, cleaning and shopping. They also provide companionship and help those they care for to maintain an active social life.
Care Provided by Jane Care
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Contact Jane Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Jane Care
- Private Owned
Person in charge
- Catherine Cottis (Manager)
Jane Care Reviews (73)
Jane Care has a Review Score of 9.8 (9.800) out of 10, based on 12 reviews in the last 2 years.
Over all time Jane Care has 73 reviews.
Thank you!
The standard and quality of care provided has been excellent. All the carers who attended our house showed great compassion and attention to detail. If any small change of timing of visits was needed this was always well communicated to us in advance. The friendly yet professional approach to the job was very much appreciated. Would highly recommend Jane Care.
I wouldn't hesitate to recommend this company to others.
Jane Care looked after my husband when he left the hospital after a stroke in February 2015 until his death in March 2021. Their staff are capable, caring and friendly; they always cheered him up. If something was wrong, they noticed, got on well with the rest of the family and were willing to adjust their timetable if necessary. I cannot recommend them highly enough, and we will miss seeing them.
I was very impressed with each member of the care team who looked after my husband. They were kind and conscientious and they treated my husband with dignity and friendliness.
Mum was treated throughout her end-of-life care with good dignity and respect. The carers were all wonderful and supportive throughout. Very many thanks.
During the most difficult time of my life caring for my husband, the carers gave me the support I needed. It was as though they had been handpicked for me. Their professional care was second to none and only surpassed by the warmth and affection they showed to me. I felt as if I had known them forever, even though it was just a short time.
Could not thank the carers enough for keeping my wife comfortable at this difficult time. Nothing was too much trouble, very compassionate - Thank you.
All of the staff who provided care from my father were exceptional individuals, displaying compassion, care and empathy during a very difficult and distressing period.
The ladies from Jane Care were beautiful, kind people. They cared for my husband with love. They made him laugh even when he was so weak and unwell he enjoyed their visits.
We did not however always the relevant overnight sitter information from the office and had to chase them up.
Very likeable and treated all with respect.
Would recommend.
We would like to thank the girls at Jane Care for their dedication while looking after my Mum. They were always so kind and considerate not only to my Mum but to my Dad as well. They always cheered Mum up on their visits, we could hear the laughter from downstairs. On the day of Mum's funeral, the girls came to say goodbye, such is their thoughtfulness. Thank you again.
The standard of care of my wife could not be bettered in any way. Reliability and friendliness was first class. My undying thanks.
Jane Care organised the care package for my wife speedily, efficiently and sympathetically. The carers treated my wife with love, sympathy and attention far beyond anything I expected. Jane care staff took an enormous burden off my shoulders at one of the worst times. The ongoing support and kindness of staff was unbelievably wonderful.
I could not fault them in any way, they went the extra mile. I would recommend Jane Care to anyone.
They supported us by doing the caring which we needed. Both carers are an absolute credit to Jane Care.
I would highly recommend Jane Care!
My Mum received visits four times a day from the wonderful care staff. They were always considerate, appropriate, and caring towards my Mum. They informed us who would be visiting, and we had the same staff for a whole day of care, they would also tell us who was on duty the next day. They also showed my Dad and I care and compassion. I would not hesitate to recommend them. A massive thank you.
Thank you so much to our brilliant support team for helping Mum and us through this difficult period.
Staff eventually arrived late in the afternoon and apologised, explaining that they had the wrong address from the office.
My brother tried to contact the office earlier in the morning, but neither the office or emergency phone were answered, only a machine at weekends.
The staff had no contact details for my brother or the house to contact us.
Rang Mum to ask how she was tonight at 6pm and found her getting ready for bed.
Care schedule states put to bed around 7pm. I feel that mum may be being taken advantage of with having limited memory and early-onset dementia.
Most of the staff have been very considerate and caring towards my mother, just a shame a few are letting the team down.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 March 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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