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Jane Care

Office 1, Northern Lights Business Park, Rossfield Road, Ellesmere Port CH65 3AW
Jane Care Logo
Top 20 award

Jane Care specialises in providing home care and support to disabled and elderly people.

A team of dedicated staff assist clients with a variety of day-to-day activities, including personal care, cleaning and shopping. They also provide companionship and help those they care for to maintain an active social life.

Care Provided by Jane Care

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Contact Jane Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Jane Care
  • Private Owned

Person in charge

  • Catherine Cottis (Manager)

Jane Care Reviews (73)

9.8

Jane Care has a Review Score of 9.8 (9.800) out of 10, based on 12 reviews in the last 2 years. Over all time Jane Care has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from J H (Son of Client) published on 10 September 2019 Submitted via Postal Card
Overall Experience

When my mother came for palliative care I was deeply concerned for her welfare as she is completely bed-bound after suffering a major stroke and heart attack. However, I have found the care and support given by the staff at Jane Care to be of the highest standard. They are always prepared to go the extra mile, showing mother genuine care and affection which my Mother also greatly appreciates.

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Review from Mike B (Grandson of Client) published on 21 June 2019 Submitted via Postal Card
Overall Experience
My nan has loved the ladies coming into see her every day. They are always on time and make my nan feel really comfortable. It has taken a lot of pressure off me. Also, since the ladies have started, my nan has been much happier, less anxious and feeling much better.

I would highly recommend Jane Care to anyone.

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Review from Laura B (Client / Service User) published on 20 June 2019 Submitted via Postal Card
Overall Experience

The carers treat us with kindness and respect and they are very welcome in our home.

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Review from A F (Son-in-law of Client) published on 20 June 2019 Submitted via Postal Card
Overall Experience
Initial contact with Jace Care with easy.
Office manager plus one other staff member came to determine requirements level for client weeks before the start of the holiday cover. A comprehensive list of their needs covering medication, times, dietary needs, ablutions etc was raised, for day care and overnight care.
Two days before care commenced, two staff members providing the day care came to familiarise themselves with the house and client to the client knew who and what they were there for. I was present at the start of care and throughout the week.
My first impressions were of amazement, the staff were happy, jolly, chatty and caring in their demeanour whilst carrying out the allotted tasks of ablutions, food prep and medication. Tolerance persistence and patience at times were very evident with a challenging client.

I thought I could not be more impressed but I was wrong. The overnight staff member arrived and raised the care level to new heights. Their empathy, perseverance, diligence to their job was phenomenal. This was carried on mid-week when a new staff member arrived, who had the same qualities.

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Review from Dorothy L (Client / Service User) published on 18 June 2019 Submitted via Postal Card
Overall Experience

Over the past six weeks the care has changed from being poor to wonderful.

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Review from Barbara D (Wife of Client) published on 12 June 2019 Submitted via Postal Card
Overall Experience
My husband's carers have been brilliant and I cannot fault the care they have given him. They treat him with the utmost respect and kindness explaining and involving him as they wash and reposition him.

They are thorough and attentive and my husband clearly likes them and is as comfortable as he can be with the very personal care he receives from them. It is a pleasure to have them in our home. The fact they are peg trained is a huge bonus saving me worry.

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Review from Martin J (Son of Client) published on 31 May 2019 Submitted via Postal Card
Overall Experience

My wife and I were going to Australia for most of March and were worried about leaving my mother alone for such a long period. She is hard of hearing and has previously suffered a stroke. Also, she finds it difficult to walk any distance. Thanks to Jane Care making a short daily visit each morning, we had the reassurance that if she needed anything it would be sorted. Also, the daily attendance gave mum someone to talk to each day. It was a good experience for all and I would certainly use Jane Care again.

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Review from Joy M (Daughter of Client) published on 31 May 2019 Submitted via Postal Card
Overall Experience

Excellent service, the ladies were friendly yet very professional. They made my mother's last days comfortable. Nothing was too much trouble. Friendly, trustworthy and genuine carers. I cannot recommend their service enough. Thank you, Jane Care.

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Review from H B (Wife of Client) published on 4 March 2019 Submitted via Postal Card
Overall Experience

The staff were well trained and usually punctual. They were kind and sympathetic and did their best to keep my husband comfortable, which was a challenge because of all his problems.

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Review from Lynne G (Daughter of Client) published on 27 February 2019 Submitted via Postal Card
Overall Experience
I cannot fault the team of girls that looked after my mum. Each one of them was kind and patient and caring. They treated my mum with respect and helped her keep her dignity.

You should be very proud to employ such lovely girls.

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Review from Raymond N (Husband of Client) published on 23 November 2018 Submitted via Postal Card
Overall Experience

All the carers were excellent and very supportive during an extremely difficult time.

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Review from Maureen M (Client / Service User) published on 1 November 2018 Submitted via Postal Card
Overall Experience

Jane Care offers an excellent service, not only to my mother but to myself. Until they came to help me I struggled to provide all of the care my Mum needed and it made me feel very depressed. I also felt that I was letting my Mum down, but I was determined that she was not going into a care home. Jane Care have allowed me to keep my Mum here. I know that she is being well cared for with regard to her physical needs and this allows me the time to sit with her whilst she has her meals. Their kindness and support is invaluable.

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Review from M P (Wife of Client) published on 18 October 2018 Submitted via Postal Card
Overall Experience

My husband died on the 7th of October after suffering from PSP for the past 5/6 years. The past 12/18months he slowly lost all mobility, speech and was unable to feed himself or perform any personal care.

The care received by him and also by myself was exceptional, very, very caring and with dignity. Particularly during the last 6 months.

Consequently, I have had to complete this survey.

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Review from Kevin W (Client / Service User) published on 5 October 2018 Submitted via Website
Overall Experience

Can't thank this company enough for the end of life care provided to our mother. From all our family we thank them for the five-star treatment my mother received. The carers attention to detail and support was priceless. Thank you.

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Review from Chris C (Son of Client) published on 30 August 2018 Submitted via Postal Card
Overall Experience

Our family can not put into words the care and support that Jane Care has delivered. Nothing was too much trouble and they went the extra mile every time. Their compassion still brings a tear to our eyes and they were like family. Dad was not an easy case either, having late-stage dementia was a challenge but the ladies got past that and undertook Dads needs exactly. They all deserve a medal!

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Review from Margaret F (Daughter of Client) published on 21 March 2018 Submitted via Website
Overall Experience
Jane Care provided an excellent care service exactly as needed, changing and adapting as circumstances progressed. The staff were unfailingly professional, courteous and kind. The administration was occasionally disordered, but only because of unavoidable pressures of weather, staff illness etc. Their principle of achieving a promised visit somehow, no matter the prevailing difficulties was sacrosanct to Jane Care.

I am most grateful for their support through a difficult time covering nearly 6 months, for our family. I would recommend them wholeheartedly.

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Review from Susan G (Daughter of Client) published on 19 February 2018 Submitted via Postal Card
Overall Experience

The service was sincere and caring. Staff were empathetic and thoughtful. They made contact when there were any concerns.

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Review from T W (Daughter-in-law of Client) published on 19 February 2018 Submitted via Postal Card
Overall Experience

The four carers that have been attending to my mother in law over the last couple of weeks have been amazing, professional and treated her with dignity throughout making my mother in laws end of life very comfortable. They have also been on hand to support myself when I have been worried about situations. They have been a credit to the care agency.

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Review from M H (Daughter of Client) published on 22 November 2017 Submitted via Postal Card
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Carers from Jane Care provided end of life care for my mother, They were reliable, cheerful and professional and always made her smile. We were extremely grateful for their support at a difficult time.

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Review from James R (Brother-in-law of Client) published on 13 September 2017 Submitted via Postal Card
Overall Experience

Jane Care provided the care for my sister-in-law over a considerable period of time and showed an extraordinary caring and sympathetic approach to their duties. I believe they went beyond what should have been expected and became good friends of all the family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Jane Care.

Awards / Recognitions (2)

  • Recipient: Jane CareDate: Friday 30 May 2025
  • Recipient: Jane CareDate: Sunday 01 Feb 2015

Meet the Team (0)

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