Right at Home (East Lancashire & Ribble Valley)

I couldn't do this without the care if my great team of carers.

Very friendly and helpful staff who will tackle a wide range of tasks and great compnay.

All the staff have been amazing, kind and patient with Mum, going above and beyond with getting to know her and how to help her. I would not have anyone else provide her care.

Exceptional care was provided on 24/7 basis, I felt my mother was totally cared for. I have no hesitation in saying we received excellent care throughout.

I cannot fault the staff at Right at Home. They are courteous, polite and willing to assist when there is an issue to resolve. On the odd occasion when a staff member is delayed they always inform my auntie which puts her at ease. She says it's like having a family member visiting and that the experience we as a family required.

Right at Home fills every criteria we could have wanted, 1st class care all round.

I find all carers very friendly, give good advice and I am very satisfied with everything.

Outstanding performance from Right at Home, my mother-in-law is really settled and contented. It's the best care by far, that we have experienced to date. Keep up the great work, it's much appreciated.

Great service, friendly staff, enjoyable company, very helpful.

I would recommend this service to anyone.

We called upon Right at Home (East Lancashire & Ribble Valley) in an emergency. The care agency that had been offering live-in-care for our Mum were failing to offer the most basic level of care and respect. How glorious it was then when two carers from Right at Home (East Lancashire & Ribble Valley) arrived. They have offered my Mum the very best of herself, assisted in recent weeks by a third carer. The standard of provision has been faultless. The level of communication has been simply wonderful. We are truly conflicted by the recent need to transition into residential care but my Mum has made three more friends.

Really impressed with Right At Home and how they have helped us. They've been really attentive to our needs and have bent over backwards to please. Would definitely recommend to friends and family in the future.

Nothing is ever too much trouble.

I could not fault the attention and care my auntie has received during these very difficult times. I have felt that everyone at Right at Home has done everything possible to keep my auntie safe and happy. Our family can not praise the team enough for the reassurance and trust we are able to feel when my auntie is left in their care.

Since Right at Home started to care for my requirements, I have been struck by all involved at the exceptional level of care, understanding and compassion. I wish to pass on my sincere appreciation to all staff. Thank you.

Summed up; the service is caring, very professional, friendly, reliable and always goes the extra mile.

You guys have been brilliant for my mum, I can’t speak highly enough of the team you have, your approach and commitment. You have provided a truly professional service, so thank you.

No problems at any time.

We started using Right at Home following a very bad experience with another agency. Right at Home have however been excellent, from the initial call. The attention to detail has been second to none. My Mum has improved dramatically since commencing with them. She has had consistency with her care team which has allowed her to build a rapport with them and given us confidence. I cannot recommend them enough.

All of my carers are excellent. They have been very good to me and my son. I am very happy with this service.