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- Right at Home (East Lancashire & Ribble Valley)
She is punctual and polite and I appreciate all the things she does for meDorothy M(Client / Service User)

Very professional and dedicated company with caring and experienced staffB G(Husband of Client/Service User)


She is punctual and polite and I appreciate all the things she does for meDorothy M(Client / Service User)

Very professional and dedicated company with caring and experienced staffB G(Husband of Client/Service User)


Right at Home East Lancashire & Ribble Valley provides compassionate, high-quality care across Blackburn, Accrington, Great Harwood, Clitheroe, Whalley, Waddington, Read, Hurst Green, Ribchester, and surrounding villages in the Ribble Valley and Hyndburn. Their live-in care services can also be arranged further afield, giving clients the option to remain in the comfort of their own homes.
Rated ‘Outstanding’ for Responsiveness in their CQC inspection, Right at Home focuses on person-centred care...
Care Provided by Right at Home (East Lancashire & Ribble Valley)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £29
- Weekly Live-in Care Fees: from £1,595
At Right at Home East Lancashire, we provide high-quality, person-centred homecare that’s tailored to your individual needs. Whether you require a little help with daily tasks or continuous support around the clock, our CareGivers are here to ensure comfort, dignity and peace of mind.
We offer flexible care packages, from a minimum of one hour per visit to full 24-hour live-in care. Our focus is on consistency and building trusted relationships, so you always feel supported.
Our services include:
Personal care (washing, dressing, grooming)
Companionship and social support
Meal preparation and nutrition support
Medication reminders and management
Household help (light cleaning, laundry, shopping)
Specialist dementia and Alzheimer’s care
Respite and overnight care
Live-in care for 24-hour support
Prices:
Hourly care visits: from £34 per hour
Overnight care: from £215 per night
Live-in care: from £1495 per week
We believe in transparent pricing, with no hidden charges. Care plans are personalised following a free homecare consultation.
Contact Right at Home (East Lancashire & Ribble Valley) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Right at Home UK
- Private Owned
Person in charge
- Richard Burgess (Managing Director)
Right at Home (East Lancashire & Ribble Valley) Reviews (53)
Right at Home (East Lancashire & Ribble Valley) has a Review Score of 9.8 (9.76) out of 10, based on 11 reviews in the last 2 years.
Over all time Right at Home (East Lancashire & Ribble Valley) has 53 reviews.
I find all carers very friendly, give good advice and I am very satisfied with everything.
We're really pleased to hear that you are satisfied with everything - many thanks.
Outstanding performance from Right at Home, my mother-in-law is really settled and contented. It's the best care by far, that we have experienced to date. Keep up the great work, it's much appreciated.
Thank you very much, we feel truly honoured to have been entrusted with the full time care of your mother-in-law.
Great service, friendly staff, enjoyable company, very helpful.
Thank you - your kind comments are much appreciated.
As I live some distance away and can’t visit as often as I’d like, the staff at Right at Home provide Mum with practical help and a regular chat with a friendly face, and me with the peace of mind that my Mum has the support she needs.
All the carers have been friendly, helpful and kind with a ‘nothing too much trouble ‘ attitude.
I would recommend this service to anyone.
It's so good to know that you are pleased with the quality of our service - thank you.
We called upon Right at Home (East Lancashire & Ribble Valley) in an emergency. The care agency that had been offering live-in-care for our Mum were failing to offer the most basic level of care and respect. How glorious it was then when two carers from Right at Home (East Lancashire & Ribble Valley) arrived. They have offered my Mum the very best of herself, assisted in recent weeks by a third carer. The standard of provision has been faultless. The level of communication has been simply wonderful. We are truly conflicted by the recent need to transition into residential care but my Mum has made three more friends.
What a wonderful review - our carers and office team will be thrilled!
Really impressed with Right At Home and how they have helped us. They've been really attentive to our needs and have bent over backwards to please. Would definitely recommend to friends and family in the future.
Thank you so much, it's been a pleasure. We always aim to please!
Nothing is ever too much trouble.
Thank you for your kind review, it's much appreciated.
I could not fault the attention and care my auntie has received during these very difficult times. I have felt that everyone at Right at Home has done everything possible to keep my auntie safe and happy. Our family can not praise the team enough for the reassurance and trust we are able to feel when my auntie is left in their care.
Since Right at Home started to care for my requirements, I have been struck by all involved at the exceptional level of care, understanding and compassion. I wish to pass on my sincere appreciation to all staff. Thank you.
Thank you so much for your kind review, it means a lot to us and I will certainly pass on your comments to our care staff.
Summed up; the service is caring, very professional, friendly, reliable and always goes the extra mile.
Thanks, you are very welcome, it's our pleasure to care for your mum.
You guys have been brilliant for my mum, I can’t speak highly enough of the team you have, your approach and commitment. You have provided a truly professional service, so thank you.
I would recommend them to any of our friends.
No problems at any time.
We love looking after your wife and are delighted that you are happy with our service.
We started using Right at Home following a very bad experience with another agency. Right at Home have however been excellent, from the initial call. The attention to detail has been second to none. My Mum has improved dramatically since commencing with them. She has had consistency with her care team which has allowed her to build a rapport with them and given us confidence. I cannot recommend them enough.
Thank you so much for your kind review, we strive to provide the best possible service to all our clients.
All of my carers are excellent. They have been very good to me and my son. I am very happy with this service.
Thank you so much for your lovely comments about our carers and I am very glad that you are happy with our service. It was so nice to see you both at our recent Cupcake Day in aid of Alzheimer's Society.
It has been a relief to have somebody to do the things I can no longer do. The staff have been fantastic. I am very happy with the service.
Hi Freda,
Thank you for your lovely review.
It is a pleasure to care for you and I am very glad that you are happy with the service we provide. Look forward to seeing you very soon.
All the team are hard working and treat mum and dad extremely well.
They have helped us through a really difficult time.
We cannot thank them enough.
All people visiting have been really friendly and helpful.
We now have them visiting 4 times a day.
Most of this was sorted at short notice.
My mum and I have found Right at Home to be a very caring, considerate and professional service. They have responded quickly to our needs and requests and have helped with setting up the very best care package. An excellent service.
Right At Home look after my mum.
The carers that visit my grandmother have given her a new lease of life. She looks forward to them coming each week, they really do make her day. Our family cannot thank them enough for the care and support the carers show. They're always friendly and happy to help when we leave them notes of tasks we would like them to complete.
I would recommend Right At Home to anybody who needs care for their loved ones.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 January 2018- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (3)
- Posted: Wednesday 18 Mar 2026Right at Home East Lancashire & Ribble Valley is proud to host its much-loved Golden Cinema as a regular monthly event, designed to bring people together and help reduce social...
- Posted: Thursday 22 Aug 2024Right at Home East Lancashire and Ribble Valley provides quality care with particular expertise in dementia. It has been ranked among the regions top 20 providers by homecare.co.uk, which reviewed...
- Posted: Thursday 22 Aug 2024Lancashire residents are set to benefit from quality homecare services as Right at Home East Lancashire and Ribble Valley comes under new ownership. The homecare provider currently cares for 92...
Awards / Recognitions (16)
- Recipient: Right at Home UKDate: Friday 30 May 2025
- Recipient: Right at Home (East Lancashire & Ribble Valley)Date: Friday 31 May 2024
- Recipient: Right at Home UKDate: Friday 31 May 2024
Meet the Team (3)
Following my own father's Alzheimer's diagnosis, and the realisation we needed support, I contacted my local Right at Home to see if they could provide the best possible care. I was so impressed by the way they supported my father, their commitment to providing high-quality home care and the small team that was carefully matched to my father's preferences. This inspired me to open my first office in Calderdale. When the opportunity came along to open Right at Home East Lancashire and Ribble Valley, it was an easy decision and one that I did not hesitate to make. Today, I carry those same high values across to the clients that we care for. Making sure we make a difference and help promote independence & dignity.
I am extremely proud to have the opportunity to expand and take on new ownership of Right at Home East Lancashire and Ribble Valley. With a reputation for being one of the best homecare providers in the area, their commitment to making a difference and their community involvement, we are looking forward to strengthening our range of services and continuing our commitment to ensuring all our clients receive the best care possible!
Elsa's journey with Right at Home is truly inspiring. With a background in residential care and management, she started as a Carer to work around her young child. Her dedication was clear, and she quickly advanced to Care Coordinator, all while earning a degree in Health and Social Care. She eventually accepted the role of Registered Manager, a position she was thrilled to take. Now Elsa has progressed on to the role of Operations Manager for Calderdale and East Lancs.
Elsa's experience with the company from the very beginning gives her a unique perspective. As she explains, "I have an in-depth knowledge of all our clients and staff, and I live and breathe the quality ethos that drives everything we do. I love this work, and I'm dedicated to making sure our clients get the high-quality care they deserve."
Tracy holds a wealth of care experience, having started in residential care at the age of 16 years old, and soon progressed to a senior, then activities coordinator - all thanks to her passion for helping others and developing her knowledge further. She also became a stroke champion and dementia friend.
Starting at Right at Home East Lancashire & Ribble Valley in 2015, Tracy joined the team as an admin assistant and, through her dedication and support, was finally promoted to the position of care manager. Tracy heads our recruitment and new client care package assessments.
Frequently Asked Questions about Right at Home (East Lancashire & Ribble Valley)
How many Carers does Right at Home (East Lancashire & Ribble Valley) employ?
Right at Home (East Lancashire & Ribble Valley) employs 65 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (East Lancashire & Ribble Valley) to verify any information. View our terms and conditions. Right at Home (East Lancashire & Ribble Valley) has an Enhanced Service - more info.