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Right at Home (East Lancashire & Ribble Valley)

15 Whalley Road, Wilpshire, Blackburn, Lancashire BB1 9LQ
Right at Home (East Lancashire & Ribble Valley) Logo
Right at Home (East Lancashire & Ribble Valley) logo
She is punctual and polite and I appreciate all the things she does for meDorothy M(Client / Service User)
Right at Home (East Lancashire & Ribble Valley), Blackburn
Very professional and dedicated company with caring and experienced staffB G(Husband of Client/Service User)
Right at Home (East Lancashire & Ribble Valley), Blackburn
Right at Home (East Lancashire & Ribble Valley), Blackburn

Right at Home East Lancashire & Ribble Valley provides compassionate, high-quality care across Blackburn, Accrington, Great Harwood, Clitheroe, Whalley, Waddington, Read, Hurst Green, Ribchester, and surrounding villages in the Ribble Valley and Hyndburn. Their live-in care services can also be arranged further afield, giving clients the option to remain in the comfort of their own homes.

Rated ‘Outstanding’ for Responsiveness in their CQC inspection, Right at Home focuses on person-centred care...  

Care Provided by Right at Home (East Lancashire & Ribble Valley)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £29
  • Weekly Live-in Care Fees: from £1,595

At Right at Home East Lancashire, we provide high-quality, person-centred homecare that’s tailored to your individual needs. Whether you require a little help with daily tasks or continuous support around the clock, our CareGivers are here to ensure comfort, dignity and peace of mind.

We offer flexible care packages, from a minimum of one hour per visit to full 24-hour live-in care. Our focus is on consistency and building trusted relationships, so you always feel supported.

Our services include:

Personal care (washing, dressing, grooming)

Companionship and social support

Meal preparation and nutrition support

Medication reminders and management

Household help (light cleaning, laundry, shopping)

Specialist dementia and Alzheimer’s care

Respite and overnight care

Live-in care for 24-hour support

Prices:

Hourly care visits: from £34 per hour

Overnight care: from £215 per night

Live-in care: from £1495 per week

We believe in transparent pricing, with no hidden charges. Care plans are personalised following a free homecare consultation.

The price(s) shown are provided by the agency. Contact Right at Home (East Lancashire & Ribble Valley) for full pricing details and T&Cs.

Contact Right at Home (East Lancashire & Ribble Valley) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Richard Burgess (Managing Director)

Right at Home (East Lancashire & Ribble Valley) Reviews (53)

9.8

Right at Home (East Lancashire & Ribble Valley) has a Review Score of 9.8 (9.76) out of 10, based on 11 reviews in the last 2 years. Over all time Right at Home (East Lancashire & Ribble Valley) has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from Olive H (Client / Service User) published on 22 March 2018 Submitted via Postal Card
Overall Experience

I look forward to the carers coming to see me and I enjoy a chat with them and so does my dog.

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Review from M H (Client / Service User) published on 4 September 2017 Submitted via Postal Card
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Not one complaint, all excellent.

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Review from Sheila B (Client / Service User) published on 31 August 2017 Submitted via Postal Card
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I have a wonderful service from this company. The staff are excellent.

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Review from Millicent B (Client / Service User) published on 12 May 2017 Submitted via Postal Card
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Very pleased with the care I have received.

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Review from M B (Client / Service User) published on 28 April 2017 Submitted via Postal Card
Overall Experience
Right At Home provide caring companionship.
Their assistance means there is less pain and therefore I am able to continue in my own home, giving peace of mind for the family.

They provide company and transport to coffee mornings, afternoon tea etc, so enhances the quality of life.

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Review from M D (Daughter of Client) published on 28 April 2017 Submitted via Postal Card
Overall Experience
All the carers have been kind, caring, patient and understanding of my father's needs.

Although this agency is expensive compared to others I am assured of quality care and professionalism.

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Review from Sheila A (Daughter of Client) published on 7 April 2017 Submitted via Postal Card
Overall Experience
All the staff have been prompt at visits, professional and organised.

They are able to communicate effectively and demonstrate compassion and empathy and care and understanding of the needs of my parents. Thank you.

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Review from Joan (Daughter of Client) published on 18 May 2016 Submitted via Postal Card
Overall Experience

The care afforded to my mother is exceptional. I am now free of worry knowing how professional and caring the staff are especially one lady.

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Review from Diane M (Daughter of Client) published on 4 May 2016 Submitted via Postal Card
Overall Experience

What an excellent company, would highly recommend! Right at Home cared for my mother before she sadly passed away, she was treated with dignity and respect throughout the whole process. Each member of care staff showed love and care to not only her but the whole family! The management team also supported us through such a difficult time, ensuring we were kept informed at every step of the way and were on hand day and night if we required any further assistance or visits. We could not have got through this without them.

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Review from Penelope (Client / Service User) published on 22 April 2016 Submitted via Postal Card
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Found all the carers to be competent, caring and very friendly. I have no complaints. They all turn up on time and enjoy their company.

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Review from Angela (Daughter of Client) published on 20 April 2016 Submitted via Postal Card
Overall Experience

Having Right at Home provide care for my mother has literally been life changing for me as a carer and has provided my mother with the type of care that gives me the reassurance that she is receiving the very best service possible. Her carer built up a quick and fantastic rapport with my mother, to the extent that I can now have time to myself without having to worry at all and have stress free time that help me recharge my batteries. From the moment I engaged with Right at Home they were professional, respectful and understanding. Having cared for my mother on my own for the past three years with her dementia my only regret is that I didn't engage with Right at Home sooner. It was nerve racking at first leaving a loved one with someone you or they didn't know but Right at Home have shown outstanding care, and they have my highest recommendation like I said life changing for me and my mother.

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Review from Kath (Client / Service User) published on 13 April 2016 Submitted via Postal Card
Overall Experience

Good timekeepers - reliable - honest, very helpful, nothing too much trouble. I'm so glad that I found this company and I would highly recommend them.

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Review from Davidson (Son of Client) published on 31 March 2016 Submitted via Postal Card
Overall Experience

We have been extremely happy with the service we have received form initial planning to the day to day operation of care for mum. I was quite anxious at first, having to leave mum at home, as I went back to work but my anxieties were minimised as I was assured that the right person would be found to build a caring relationship with mum. This was indeed the case and she has thrived. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 January 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (3)

News
  • Posted: Wednesday 18 Mar 2026Right at Home East Lancashire & Ribble Valley is proud to host its much-loved Golden Cinema as a regular monthly event, designed to bring people together and help reduce social...
  • Posted: Thursday 22 Aug 2024Right at Home East Lancashire and Ribble Valley provides quality care with particular expertise in dementia. It has been ranked among the regions top 20 providers by homecare.co.uk, which reviewed...
  • Posted: Thursday 22 Aug 2024Lancashire residents are set to benefit from quality homecare services as Right at Home East Lancashire and Ribble Valley comes under new ownership. The homecare provider currently cares for 92...

Awards / Recognitions (16)

Meet the Team (3)

Richard Burgess Job Title: Managing Director Joined: 2024
Richard Burgess

Following my own father's Alzheimer's diagnosis, and the realisation we needed support, I contacted my local Right at Home to see if they could provide the best possible care. I was so impressed by the way they supported my father, their commitment to providing high-quality home care and the small team that was carefully matched to my father's preferences. This inspired me to open my first office in Calderdale. When the opportunity came along to open Right at Home East Lancashire and Ribble Valley, it was an easy decision and one that I did not hesitate to make. Today, I carry those same high values across to the clients that we care for. Making sure we make a difference and help promote independence & dignity.

I am extremely proud to have the opportunity to expand and take on new ownership of Right at Home East Lancashire and Ribble Valley. With a reputation for being one of the best homecare providers in the area, their commitment to making a difference and their community involvement, we are looking forward to strengthening our range of services and continuing our commitment to ensuring all our clients receive the best care possible!

Elsa Hastings Job Title: Operations Manager Joined: 2010
Elsa Hastings

Elsa's journey with Right at Home is truly inspiring. With a background in residential care and management, she started as a Carer to work around her young child. Her dedication was clear, and she quickly advanced to Care Coordinator, all while earning a degree in Health and Social Care. She eventually accepted the role of Registered Manager, a position she was thrilled to take. Now Elsa has progressed on to the role of Operations Manager for Calderdale and East Lancs.

Elsa's experience with the company from the very beginning gives her a unique perspective. As she explains, "I have an in-depth knowledge of all our clients and staff, and I live and breathe the quality ethos that drives everything we do. I love this work, and I'm dedicated to making sure our clients get the high-quality care they deserve."

Tracy Campbell Job Title: Care Manager Joined: 2015
Tracy Campbell

Tracy holds a wealth of care experience, having started in residential care at the age of 16 years old, and soon progressed to a senior, then activities coordinator - all thanks to her passion for helping others and developing her knowledge further. She also became a stroke champion and dementia friend.

Starting at Right at Home East Lancashire & Ribble Valley in 2015, Tracy joined the team as an admin assistant and, through her dedication and support, was finally promoted to the position of care manager. Tracy heads our recruitment and new client care package assessments.

Frequently Asked Questions about Right at Home (East Lancashire & Ribble Valley)

How many Carers does Right at Home (East Lancashire & Ribble Valley) employ?

Right at Home (East Lancashire & Ribble Valley) employs 65 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (East Lancashire & Ribble Valley) to verify any information. View our terms and conditions. Right at Home (East Lancashire & Ribble Valley) has an Enhanced Service - more info.