Care Provided by Scott Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Scott Care Ltd to get a personalised quote
Good to Know
Owner
- Scott Care Ltd
- Private Owned
Person in charge
- Kim Slater (Branch Manager)
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Scott Care Ltd Reviews (4)
Over all time Scott Care Ltd has 4 reviews.
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Overall Experience
Date Published
Reviewer Connection to Scott Care Ltd
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Review from Natalie H (Client / Service User) published on 14 March 2022 Submitted via Website•
Overall Experience
We have used Scott Care for over 10-years and are very happy with the services they offer. They care for two family members. Nothing is ever too much trouble; I would say they go above and beyond. All the staff are very friendly and very well trained, which has taken a lot of stress away from the...
We have used Scott Care for over 10-years and are very happy with the services they offer. They care for two family members. Nothing is ever too much trouble; I would say they go above and beyond. All the staff are very friendly and very well trained, which has taken a lot of stress away from the family knowing they are on hand.
Review from Shaun R (Son of Client) published on 17 February 2022 Submitted via Website•
Overall Experience
We have been having help from Scott Care since 2018 with personal care for my mother-in-law six mornings a week. This help is proving to be invaluable. The carers are entirely reliable, very professional and capable, and they look after her respectfully and with kindness.
The carers are all so...
We have been having help from Scott Care since 2018 with personal care for my mother-in-law six mornings a week. This help is proving to be invaluable. The carers are entirely reliable, very professional and capable, and they look after her respectfully and with kindness.
The carers are all so thoughtful and kind and cannot help enough. I wouldn’t hesitate to recommend them.
Review from James T (Son of Client) published on 17 February 2022 Submitted via Website•
Overall Experience
We have been using Scott Care's service for 5-years now. The service they provide is fantastic, and we are over the moon with how well they care for Mum.
They have a lovely team of care workers that Mum absolutely loves! They remembered her birthday last month, which made her day!
They have a lovely team of care workers that Mum absolutely loves! They remembered her birthday last month, which made her day!
The carers...
We have been using Scott Care's service for 5-years now. The service they provide is fantastic, and we are over the moon with how well they care for Mum.
They have a lovely team of care workers that Mum absolutely loves! They remembered her birthday last month, which made her day!
The carers provide personal care and domestic duties very well!
They have a lovely team of care workers that Mum absolutely loves! They remembered her birthday last month, which made her day!
The carers provide personal care and domestic duties very well!
10 out of 10!
Review from Jeannette F (Daughter of Client) published on 20 January 2022 Submitted via Website•
Overall Experience
Rubbish. The office is not open when you need to get in touch. The office staff don't get in touch. They make the carers do it. They never have enough staff to cover when people are off. They don't always come when they are meant to.
Rubbish. The office is not open when you need to get in touch. The office staff don't get in touch. They make the carers do it. They never have enough staff to cover when people are off. They don't always come when they are meant to.
↩Reply from Scott Care Ltd, Marketing at Scott Care Ltd
Dear Jeannette,Please accept our sincere apologies for any distress we may have caused you and your father during this breakdown in communication. We take all feedback and complaints seriously with the safety and wellbeing of our service users being of the upmost importance to us. We have tried...
Dear Jeannette,Please accept our sincere apologies for any distress we may have caused you and your father during this breakdown in communication. We take all feedback and complaints seriously with the safety and wellbeing of our service users being of the upmost importance to us. We have tried contacting you via different means of communication as we would like to discuss this with you further and reassure you that you father is certainly in good hands. We shall continue to attempt contact with you because your opinion matters to us.
Thank you for your 5 stars for being treated with dignity and high score on our care / support level, this does mean a lot to us. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2022Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Scott Care Ltd.
Accreditations
There are no accreditations posted yet for Scott Care Ltd.
Meet the Team (0)
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Frequently Asked Questions about Scott Care Ltd
How many Carers does Scott Care Ltd employ?
Scott Care Ltd employs 150 carers.
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