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Scott Care Ltd

Unit 71 Riverside, 3 Riverside Es, Sir Thomas Longley Road, Medway City Estate, Rochester ME2 4DP
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Care Provided by Scott Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Scott Care Ltd
  • Private Owned

Person in charge

  • Kim Slater (Branch Manager)
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Scott Care Ltd Reviews (4)

Over all time Scott Care Ltd has 4 reviews.

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Showing 4 reviews matching selected criteria
Review from Natalie H (Client / Service User) published on 14 March 2022 Submitted via Website
Overall Experience

We have used Scott Care for over 10-years and are very happy with the services they offer. They care for two family members. Nothing is ever too much trouble; I would say they go above and beyond. All the staff are very friendly and very well trained, which has taken a lot of stress away from the family knowing they are on hand.

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Review from Shaun R (Son of Client) published on 17 February 2022 Submitted via Website
Overall Experience
We have been having help from Scott Care since 2018 with personal care for my mother-in-law six mornings a week. This help is proving to be invaluable. The carers are entirely reliable, very professional and capable, and they look after her respectfully and with kindness.

The carers are all so thoughtful and kind and cannot help enough. I wouldn’t hesitate to recommend them.

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Review from James T (Son of Client) published on 17 February 2022 Submitted via Website
Overall Experience
We have been using Scott Care's service for 5-years now. The service they provide is fantastic, and we are over the moon with how well they care for Mum.
They have a lovely team of care workers that Mum absolutely loves! They remembered her birthday last month, which made her day!
The carers provide personal care and domestic duties very well!

10 out of 10!

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Review from Jeannette F (Daughter of Client) published on 20 January 2022 Submitted via Website
Overall Experience

Rubbish. The office is not open when you need to get in touch. The office staff don't get in touch. They make the carers do it. They never have enough staff to cover when people are off. They don't always come when they are meant to.

Reply from Scott Care Ltd, Marketing at Scott Care Ltd
Dear Jeannette,

Please accept our sincere apologies for any distress we may have caused you and your father during this breakdown in communication. We take all feedback and complaints seriously with the safety and wellbeing of our service users being of the upmost importance to us. We have tried...  

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Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2022
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Scott Care Ltd

How many Carers does Scott Care Ltd employ?

Scott Care Ltd employs 150 carers.

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