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Pleasant Home Healthcare Ltd

T1 Bates Business Centre, Bates Industrial Estate, Church Road, Harold Wood, Romford, London RM3 0JF
Pleasant Home Healthcare Ltd logo
Pleasant Home Healthcare Ltd, Romford
Pleasant Home Healthcare Ltd, Romford
Pleasant Home Healthcare Ltd, Romford

Pleasant Home Healthcare Ltd employ an experienced and friendly team of staff, able to support adults in their own homes with a wide range of personal needs.

Areas of expertise include supported living, respite care and dementia care, as well as palliative and end-of-life care.

The company's aim is to meet all recognised standards and remain up-to-date with best practice, while maintaining an approach that allows clients to feel appreciated and respected.

Care Provided by Pleasant Home Healthcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £29.90
  • Weekly Live-in Care Fees: £1,325 - £1,555

We provide High Quality care at Competitive Prices.

Find out more information for our 'Live-In' care rates

The price(s) shown are provided by the agency. Contact Pleasant Home Healthcare Ltd for full pricing details and T&Cs.

Contact Pleasant Home Healthcare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Pleasant Home Healthcare Ltd
  • Private Owned

Person in charge

  • Ravinder Kaur (Manager)

Pleasant Home Healthcare Ltd Reviews (69)

9.9

Pleasant Home Healthcare Ltd has a Review Score of 9.9 (9.9) out of 10, based on 16 reviews in the last 2 years. Over all time Pleasant Home Healthcare Ltd has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from Mary B (Client / Service User) published on 6 May 2016 Submitted via Postal Card
Overall Experience

Very satisfied with the care my husband receives, he is treated with care and dignity and they speak to my husband as an equal, and always try to meet his needs accordingly. They leave the bathroom nice and clean, they get him dressed and chat to him like an old friend. I will definitely recommend Pleasant Home Care.

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Review from Robert G (Friend of Client) published on 1 April 2016 Submitted via Website
Overall Experience
I have been cared for by Pleasant Homecare for a period of more than 3 years now. Carers visit me 3 times a day and care duties delivered by them, make a positive difference to my physical and mental health and help me retain my independence. Pleasant Homecare is a very professional team and I have at all times, received courteous, friendly and supportive care service.
Efforts put in by their highly competent manager to recruit caring, helpful and reliable staff ,who are well trained and supervised has always been witnessed. In these three years my care package has been reviewed effectively on a timely basis to meet my changing health needs. I am very grateful that I received and enjoyed good care service all these years and all my care needs were met successfully.

I would highly recommend Pleasant Homecare to anyone looking for a care provider for themselves or their loved ones.

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Review from Philip S (Son of Client) published on 31 March 2016 Submitted via Postal Card
Overall Experience
We have used the services of the agency for approximately two and a half months and have been very happy with the information and support provided by management and care staff in a timely manner.

The standard of care is excellent with respect and dignity shown to my father at all times. All the staff are courteous and helpful and practical advice is readily available by management.

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Review from S S (Client / Service User) published on 26 February 2016 Submitted via Postal Card
Overall Experience
I am receiving care from Pleasant for 3 years now and I am really pleased. I had problems with providers and had to change and now I am very happy. All the carers are very friendly, caring and helpful. I can trust them. I have a good relationship with them, they always listen to me and do things as I want.

They are all well trained and supervised and the management ensure everything is okay. They meet me for reviews and feedback. Very good and professional team. I am so glad I have them.

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Review from Jessie (Client / Service User) published on 21 February 2016 Submitted via Postal Card
Overall Experience
I am very pleased and happy with the service I am receiving forom Pleasant Home Care, all the carers are wonderful and happy people. They are friendly, always talk and listen to me which I enjoy and they make sure they serve me hot meal every time and give me my medication.

I always look forward to them coming, when I ring the office they are aways kind and helpful and they listen to me, especially the manager, she always reassures me and takes care of everything for me.

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Review from Eric J (Husband of Client) published on 21 February 2016 Submitted via Website
Overall Experience

Pleasant homecare provided care to my wife for a period of more than 2 years and my wife and me were very pleased with the service received. Due to my wife's health condition, a very sensitive approach was important and the carers took utmost care to handle her gently. They were conscientious, very kind, friendly and sympathetic. My wife felt comfortable and at ease with them. They visited her on time , every morning and were very reliable. The standard of care was good and be hard to replace.

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Review from Myra (Client / Service User) published on 27 January 2016 Submitted via Postal Card
Overall Experience

I have been with Pleasant Home Healthcare for one year, I am happy with the care I get. Lovely friendly happy carers that help me and do there best for me. The management is helpful in all aspects. I would recommend Pleasant Home Healthcare to anyone that may need it anytime.

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Review from Kim H (Sister of Client) published on 26 January 2016 Submitted via Website
Overall Experience
We have enjoyed the excellent care service of Pleasant Home care for over a period of 2 years now, for my brother. During this period the service has been highly responsible, responsive and truly reliable. Its been a pleasant change from previous four care providers, whom we had to change, due to constant worry and concern regarding the care provided. We have had peace of mind with Pleasant Home care and feel confident and happy regarding the care provided to him. Due to his mental health condition and diabetics, it is important that he has his food and medication at right times and the right support is given to him. The carers are friendly and caring and they always do their best for him. They take time to sit and talk to him which helps with his mental health condition. We are able to contact the management freely to discuss issues regarding his care and they take care to implement things accordingly, if needed. They also review his care needs regularly. The staff are well trained and supervised. During the initial assessment, over 2 years ago, the manager had assured us that essential care will be delivered satisfactorily and that has proved to be so true over the 2 years. We have benefited from a great care service which can be trusted with regard to my brothers essential care requirements. The care provided has made positive changes in my brothers life and we are very pleased.

We can confidently recommend Pleasant Home Healthcare to anybody looking for a care provider for their loved one. We wish we had known them earlier.

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Review from Linda (Daughter of Client) published on 27 July 2015 Submitted via Website
Overall Experience

We decided to use Pleasant Home Healthcare after reading available reports and recommendations. Dad had become more frail and had suffered a few falls.

The manager met us and our father and we all discussed what was required. She wanted input from all of us. She gave us helpful information about attendance allowance and help Dad could receive from local OT and Physiotherapy departments. This had not occurred to us. She made an effort to get to know Dad and find out what his needs are. He now receives a short visit from a carer in the mornings and evenings who serves his meals, bathes his legs and makes sure he is ok.

The staff, who visit daily, are all very friendly, pleasant, professional, efficient and reliable. They chat to my father while providing care and treat him with respect. My father is housebound and the staff bring a little bit of the world outside into his house twice a day. At times he is less well or mobile. His state of health can vary. I believe it is reassuring for him to know that someone is coming in every day, to serve that important hot meal, bath his legs so that ulcers do not develop or even retrieve the TV remote control, which has fallen under the chair!

Although we visit Dad many times a week, it's not possible to be there morning and evening every day and we do go away sometimes. We ALL have peace of mind knowing that someone will be visiting and checking that Dad is ok and, if he is not, letting us know.

Dad has received the support from Pleasant Home Healthcare for 6 months now. It is a good service and we know that we can talk things over with the manager or that she will ring us if she is concerned. We are very pleased with the service and wish we had put this in place sooner.

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Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 January 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Pleasant Home Healthcare Ltd.

Awards / Recognitions (7)

Meet the Team (4)

Ravinder Kaur Job Title: Director and Registered Manager Joined: 2011
Ravinder Kaur

Management Degree in Social Health Care. Also a Computer Engineer. Social Healthcare Experience of Managing and working with adults suffering from Mental and Physical difficulties. Expertise in dementia and Elderly care.

Provide care based on Person Centred Planning with Individualised care plans for each service user. Care provided with sensitivity respecting dignity and choice

Ensures positive Outcomes are achieved.

Jaz Job Title: Deputy Manager Joined: 2012
Jaz

Over 10 years of Experience in all areas of Healthcare Well Experienced, Passionate and Dedicated Team Member.

Trained in ensuring the Safety and well-being of our service users.

Anita Reed Job Title: Supervisor Joined: 2015
Anita Reed

Anita is highly experienced in Healthcare. She has over 8 years of experience in providing care for the elderly in the community. Her expertise is Dementia care, palliative care and all types of complex care. She ensures Health and Safety and the prevention of abuse. The safety and protection of our service users is our main priority. She performs risk assessments on a regular basis and referrals are made and adaptations' made to ensure service users' Safety and Welfare.

Debbie Mitchell Job Title: Quality Monitoring Assistant Joined: 2012
Debbie Mitchell

Debbie is highly experienced and Qualified in Health and Social care.

She has provided care to the elderly and vulnerable people in the community suffering from dementia, autism , downs syndrome and needing complex care including palliative care. Also use of hoist to service users needing 2 carers visits for transfers.

She assists the management in providing high-quality care to all the service users and ensuring

all the duties are carried out to the highest standard making a positive difference in service users' lives and supporting their families.

Frequently Asked Questions about Pleasant Home Healthcare Ltd

How many Carers does Pleasant Home Healthcare Ltd employ?

Pleasant Home Healthcare Ltd employs 26 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pleasant Home Healthcare Ltd to verify any information. View our terms and conditions. Pleasant Home Healthcare Ltd has an Enhanced Service - more info.