Home Instead (East Notts & Melton Mowbray)

to several other people.

very happy lady under the circumstances to which I have to deal with daily.

the help, advice and above all the co-operation I have received from my wife's carer. The essential attributes necessary for a carer to be totally accepted are an efficient management team, to ensure her day to day activities are well organized, a professional attitude towards her duties as a carer and finally a responsible social attitude which I consider to be as important as the other two. We have found in our carer a lady who enjoys the back-up of a superb management team, is an exemplary carer and socially is very good company. Her duties of getting my wife out of bed, showered dressed and groomed is performed with great skill and panache, it is a joy to hear or witness just how effortless it appears to be to accomplish all these tasks when at times my wife is not as co-operative as I would wish. For the way she handles the awkward moments it is obvious she enjoys a wealth of knowledge and experience which she brings to bear in an effortless but well disguised manner. After the "caring duties" are completed it is a pleasure to me and no doubt my wife, to be able to sit for a few minutes with our carer and enjoy each others company. To be able to engage in a wide range of topics and receive interesting responses brings what could well have been a routine and monotonous hour to a very pleasant conclusion and we always part feeling so much better for her visits.

can be inconvenient.

one of them alone in my house and that says it all.

we were kept fully informed. This set the scene for the following year with an amazing, well matched team looking after my father, always professional but kind and caring meeting his every need and enabling my father at 93 years old to remain happily in his own home. When he become ill and increased care levels were required this was again put in place sensitively and promptly maintaining an effective well matched team for my father. Throughout we were kept fully informed with two way communication, easy and effective. Having has a less positive experience with another company Home Instead were a breath of fresh air.

is much appreciated avoiding stress or worry, although office is quick in telephoning for unavoidable delays. My only question and slight area of concern relates to the lines of communication, when messages are left at office also this can be a hazard in any well run business establishment.