Bluebird Care Winchester, Eastleigh & Romsey

Bluebird Care is an excellent team who provide great support to my mother. Have been responsive and supportive with changes requested. Good communication with family. Highly recommended to anyone requiring support, whether it is the person themselves or the family supporting them.

A great big thank you to the whole team for the excellent care you are providing for my brother. When difficult circumstances occur, the team keeps me fully updated. I am extremely grateful for their kindness and speedy responses in view of the fact that I am 250 miles away.

They have provided lovely carers who have all, without exception, been so nice to my mother. The carers are efficient, practical people who crack on. She has enjoyed chatting with them and obviously feels confident in the care they have given her.

Bluebird Care provides a 2-hour drop-in service to cover the client's live-in carer's mandatory break. They work hard to meet my needs, covering appointments and provide the right drop-in carer at the right time (e.g. a car driver when a medical appointment needs to be attended). They are able to meet any need on the day, be it serving lunch, cleaning up or, just as importantly, sitting with the client and playing games and providing companionship.

Generally, excellent service with issues over times of visits seemingly resolved. Particularly happy with flexibility and willingness to adapt to requests for changes and additions at short notice changes. Proactive in suggesting changes to ensure needs of Mother are met as far as possible.

I would certainly recommend Bluebird to others.

We contacted Bluebird to provide a care package for our Mum as her care needs had become more complex but she wanted to remain in her home for as long as possible. Bluebird was extremely professional, sympathetic, and flexible in putting together the care package. They listened very carefully to Mum’s requests and preferences and tried very hard to meet them. As a family, we communicated very well and felt that the Bluebird staff were part of the team. The carers were all very kind and professional and quickly got to know Mum and her needs. We wouldn’t hesitate to recommend them to any family that needs to put together a home care package for a relative.

Would highly recommend them. They turn up on time and nothing is too much trouble for them. The management are easy to get hold of and always helpful.

A very easy assessment process and thoroughly professional. The carer built a good rapport with my aunt and made an objective recommendation, which meant that we had to take a different path and throughout Bluebird Care was acting in my aunt's best interests.

Bluebird Care has been providing live-in care for over a year to our parents. We have been impressed by the professional care provided by the lovely women who undertake the care however, they are let down by the management team who do not always respond in a timely manner to the same standard as the immediate care team.

Both male and female carers have been very helpful in many useful ways e.g. reaching shelves, answering doorbell, making cups of tea or coffee, preparing sandwiches and salads. Sharing experiences with carers from other countries, making them feel 'at home' even for a few minutes.

Excellent experience with Bluebird Care in Winchester - great to work with people who know and understand all the typical challenges and questions when first starting out care/home help for the elderly. This has made our first few weeks very easy and smooth, helped also by the easy to use ‘real time’ online system that shows when care staff arrive and depart, and also shows each person’s notes from the visit. This is a genuine peace of mind aid when you’re not always near the person receiving the care. We look forward to working more with Bluebird in the future.

I have been very happy indeed with the care and friendship shown to me by Bluebirds assigned to me. It is like being with good friends!

A very helpful and supportive service that built a good rapport with my aunt who has dementia and upped the care package really swiftly when this became necessary. We were worried my aunt would be reluctant to have the carers visiting her but we quickly accepted them and found them kind and friendly.

Great service from friendly staff. It gives us peace of mind knowing that my parents are receiving the right level of care to meet their needs. Also knowing that care can be adjusted as their needs change is very reassuring.

Bluebird Care Winchester, Eastleigh & Romsey have been relieving my dad's live-in carer for 2 hours every day so they can have their break. They have always looked after my dad well and I have no concerns at all, they always help my dad eat his meals, help him with his hygiene routines and take him for a walk when he requests this. I would recommend this agency for reliable care and look forward to working with them in 2024.

Following a hospital stay, my father required full-time live-in care. Bluebird was excellent in hand-holding me through the process and things to look out for along the way. The carer they provided has proved excellent, allowing myself and my siblings to feel assured that our father is being kept safe and comfortable in his own home.

Mum is always treated with kindness, humour and respect by all her carers. There is consistency in who tends to her, which really helps manage her dementia. Determined to keep Mum in her own home and Bluebird are a vital part of that wish. Management of any changes in care needs or schedules is always done efficiently and without fuss. Thank you, BBC, as we refer to you!

I love the staff and the care they give, times are sometimes a problem but understand, I find the care and trouble they take sometimes amazing when you consider what they have to put up with from me on occasions but always with a smile and joke. I am a great teaser which they take in good part and joke along with me which makes things easier.

Bluebird Care Winchester, Eastleigh & Romsey have been fantastic in accommodating our needs, from the initial point of contact to the final delivery of their services and their continuation of services. The managers have bent over backwards to support us. We have no concerns to raise at all with the service and the care that is provided to our pupils is first class at all times. The care team have fitted into the school extremely well and have become an integral part of our team. They have made a huge difference to the way in which we run the school and the care of the pupils is at it's highest. The staff are not only friendly, they are extremely professional and conscientious. I highly recommend them to anyone who requires care either for themselves or a relative. Thank you to everyone who works at Bluebird.